black woman gave me 3/4 empty coffee and all foam as a large hot latte several times consecutively. I shake the drink and it's empty all foam. I ask for it to be remade she says no. I leave and talk to a manager. The manger invites me back to have the drink remade in next two days. She said I can take care of you come on it I worked here 2 days I'm the manager (she lied) I come in 1 day after the phone call. The black woman told me that she made up that phone call! and I'm not making your drink. She lied about being the manager she also said I just got to this location 2 days ago so I have no idea. lies. She has worked there 10! years. I was discriminated against by an African American woman here, tall about 6' tall , heavyset, maybe 250 lbs, short black hair, age 40. She needs not retraining but immediately termination for her poor behavior and giving out empty drinks. She does not care about quality. The drinks she makes are 1" full all foam, and not hot. I feel the middle aged African American woman is under the influence of MARIJUANA . her eyes red and glassy at work....very high. Go home. Gives out empty drinks, and refuses To remake it and had audacity. needs to be fired. Just found out Rosa is not in today and the black woman said her name was Rosa in person and over the phone. That woman needs a psych evaluation and to be sent home. Stop lying about your name. That black woman is not the manager and she gave me someone's name that's Hispanic . The black lady is not named Rosa. Rosa has tattoos and is Latino . It's a different woman. Did I mention THE BLACK WOMAN ASKED ME WHERE I LIVE OVER THE PHONE, LIED ABOUT HER NAME, LIED ABOUT BEING A MANAGER WHEN SHE IS NOT. One of the creepiest women I've ever met. black lady needs to be let go. Tell the truth. Stop using drugs. Give out full coffees. It's not that hard. Did I mention this African American woman gives me a dirty look every time I come here, does not greet me just stands there and gives nasty looks. She has done this to me in 2018, 2019, 2022, 2023, 2024, and now 2025. I've never said anything I just dont come here anymore. There is almost never a time that I go there when this black lady is not working. She is obsessed with giving out empty drinks then telling people that she won't remake it because they drank it. She is gaslighting and lying to customers. She has fun doing so. I don't think she's a Christian woman. She's very rude. In total she gave me 1-2" of coffee and all foam In a large latte glass about 14 times total. Each time I had spent $6-7 on a specialty latte. its less than half of a small drink. After leaving dunkin I have to gp to another coffee shop and spend another $7 on coffee. So 14 times instead of spending $7 for coffee, I had to pay $14/day for 2 coffees a day because the first one was always empty from dunkin. This woman has wasted my time about about $70 of mine or more. read more

I wanted to take a moment to recognize Kayla, the manager at Dunkin, for her outstanding work. Her leadership and dedication are evident every time I visit. Kayla's exceptional customer service skills create a welcoming atmosphere that keeps customers coming back. She handles busy periods with remarkable efficiency and maintains a positive, can-do attitude, which significantly enhances the customer experience. Kayla's attention to detail and commitment to excellence ensure that every aspect of the store runs smoothly. Her ability to train and motivate her team is impressive, leading to consistently high-quality service and product consistency. Kayla goes above and beyond, often stepping in to address any issues promptly and effectively, ensuring the store remains a pleasant place for both employees and customers. Her exceptional performance truly deserves recognition, and I believe she should be considered for a raise. Kayla's hard work and dedication are invaluable assets to Dunkin, and her efforts significantly contribute to the store's success. read more

horrible service, i had to wait 10 minutes for a manager who didn't even show up! Just because what i ordered on the kiosk wasn't there, which also why is it allowing me to order doughnuts that they don't even supply! and push comes to shove a worker saw me ordering everything knowing they have nothing and said nothing. Bathrooms didn't work either and was a big waste of time because they don't even serve what is on their menu, do not come here! Also the front lady didn't even wanna give me a refund, outrageous. read more

I come to this Dunkin regularly, and Keniyah is always one of the highlights of my visit. She is consistently friendly, welcoming, and has such a positive attitude. She always greets customers with a smile and makes me feel appreciated as a regular. It's clear she genuinely cares about providing great customer service, and it makes a difference. Employees like Keniyah are the reason I keep coming back. Thank you for always making my mornings a little brighter! read more

DO NOT I REPEAT DO NOT GO TO THIS DUNKIN DONUTS. They are PURPOSELY POISONING THE FOOD. The girls in there are WITCHES. Today I went to get a sandwich and drink and they purposely put paper in the sandwich to try and kill me. No need to tell the manager or Supervisor. Just Do NOT give them your money. THEY ARE EVIL AGENTS OF SATAN. I really tried but they are just evil demons. Value your life DO NOT GO TO THE DUNKIN DONUTS IN WILDOMAR read more

Went in for a cup of coffee first thing on my shift this morning, they got my order done super quick and the staff was crazy nice! Gave me a great start to my day. read more

Cool new place to stop after school and have ice cream. Place is new so employees are new but very nice.

No water pressure and this place has gone to hell in a basket. Dunkin get a grip and fix your shit.

How can you be a donut place that is always out of donuts? The o es they do have are hard as rocks

I'm sorry but I went in there for the first time this morning and our coffee was horrible.

Third time here and they always run out of chocolate ice cream. Service is very slow.

This place has really stepped it up and the customer service has been awesome!