This Dunkin is one of the nicer ones I've been to. They have a nice seating area, inside, featuring some really cute colorful chairs. They also have an outdoor seating area. I needed breakfast when I arrived. I don't think I've ever had breakfast at Dunkin before. I got an avocado toast topped with bacon. I also got their newest flavor for their iced coffee, the Blueberry Donut coffee. The coffee was ready first. It was good, but the flavor wasn't anything special at all. The avocado toast was excellent. It was generous slice of sourdough bread with a nice even coating of avocado, topped with some bacon, then sprinkled with everything seasoning. There might have also been a bit of lemon juice. It was very fresh and filling. The service was fast. I sat outside and enjoyed. read more

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Very friendly staff. Nice selection of donuts!! I've also discovered Dunkin' does a pretty good breakfast sandwich on sourdough!!! read more

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Great location near Mayo with everything you expect from Dunkin. I've visited several times, and after a bad experience one time, I let management know and they quickly addressed it. Will definitely be back next time I'm in the area. read more

If you're looking for Walmart quality donuts you found it. They start baking at 5:30 am. By the time they open at 7 and you get there all the doughnuts are stale and cold. When you ask if they can make some fresh for you if you order a dozen they laugh and say they only make it once a day at 5:30 am. I'm surprised they are still in business. Coffee is good, not as good as Starbucks of course but the doughnuts are terrible! read more

Great coffee, very good donuts !! Clean and kind. Highly recommend this DD! Even the donut holes were big and fluffy.

Just like a Dunkin'. Staff is not too bad but can sometimes be grumpy or non-attentive. Ordering online is tricky because they are often out of the ordered item and sometimes they sub with something that is a good replacement, other times I felt like I was getting the short end. I came here frequently so it must not be awful enough to warrant boycotting. read more

We came here because the two Starbucks locations in the surrounding area were closed on a weekend! Thankfully Dunkin had what I usually order, a vanilla chai with almond milk. Service was friendly and my order was made correctly but my cup was only 75% full. It felt pretty light for a medium drink. I was a little disappointed. This location has a large seating area and would be a nice place to hang out to rest or catch up on some work. read more

I'm really surprised that it has taken Rochester so long to get a Dunkin' Donuts downtown. They have tasty donuts, a full breakfast menu, delicious coffee, ample seating, and good location...did I mention the yummy donuts? read more

Dunkin' - Coffee & Tea Near Me - Rochester, Minnesota

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Short on staffing, as anywhere nowadays, so don't hold the wait times against them. The staff still busts their tail to provide awesome service and product! I came here every morning while on extended stay for Mayo. Coffee was always awesome and my food orders were perfect in temp and to my specifications! I highly recommend anytime you're around here. read more

Stopped in for a quick morning bite here at this famous chain since there aren't any in Minneapolis and I have such fond memories of the decadent Bavarian creme donuts from a long time ago. Unfortunately, the quality of today's donuts left me a little flat. Both my Bavarian creme and Boston creme tasted bland and were quite dry. They definitely didn't taste fresh to me. Hopefully this was just an off day and not a trend. Nonetheless I left a bit disappointed. Not recommended. read more

I've been to Dunkin Donuts several times now and am impressed by their service. They are out of donuts pretty early in the day but that's probably a long standing issue. Iced macchiato with caramel swirl is awesome, at times better than the quality that Starbucks serves. read more

Nothing too special, just a basic Dunkin' donuts. There donuts are decent and I feel like they don't always have the best variety. I really like their hot chocolate however, especially the Carmel hot chocolate. The service is fine and they have a nice seating area. read more

Dunkin' - So Christmas donuts - Coffee & Tea Near Me - Rochester, Minnesota

Their donuts are not great. I don't understand all the hype I've heard over DD and how people are so devoted to this place. The donuts I got were hard and dry, and the few soft spots I could pick off were not that great. I didn't care for the frosting on the raised donut, and the croissant donut was just bland. I don't know why everyone who makes a knockoff of the "cronut" leaves out the pastry crème, which is the most important part of it, in my opinion. I'm just going to give up on donut chains since Krispy Kreme left MN. I'd kill someone for a Krispy Kreme right now, those were some good donuts. I'll stick to the few independent old fashioned donut shops I've found around town for my donut fix from now on. read more

I am handicap and was visiting Mayo for testing. I was there several times on this trip (as well as previous trips) and am so impressed by the staff. Rarely in fast food do you find caring/professional and energetic people. I had one incident where I got a large cone and headed to my seat - during the trip to my seat, I somehow spilled the top half on a table seat. The staff immdiently cleaned it, got me a new cone, and made me feel that it wasn"t my fault (it was, of course) Thank you Thank you. read more

The staff here are SUPER friendly. This is my first time at DD and I ordered glazed / jelly munchkins and coffee. Initially I ordered small dark roast coffee but it was smaller than I thought. I asked if she can get me medium cup instead of small and she said yes and for free. For me, dark roast coffee is not rich compared to other places that I usually have; it is kinda like watered down coffee. read more

Dunkin' - Coffee & Tea Near Me - Rochester, Minnesota

Slow and Slower. Turkey sausage, egg and cheese tasted like it was out of a microwave but could not have been...unless they have a 2w microwave. To get 1 star is over rating this place. read more

I'm going to preface this by saying I'm a Dunkin fiend. It's my go-to spot for coffee and I go at least once a day when I'm home on the east coast. I visited this location twice when in Rochester. The first time the egg white flatbread was burned. The second visit I ordered iced coffee and received hot coffee instead. Both times the staff seemed genuinely confused about their jobs and completely disinterested in helping customers. The gentlemen behind the counter when I was there the second time refused to help the lady in front of me out the door and she was on crutches - he just slid her hot coffee to her across their counter. The entire experience was baffling to me. I helped her out the door because it was clear their staff didn't plan on helping. Overall, when I'm in Rochester and need Dunkin this is my only option - but I'll be managing expectations in the future. read more

Dunkin' - Coffee & Tea Near Me - Rochester, Minnesota

Was very disappointed in our experience. Ordering went good, girls were nice enough. Cashier rang my friends coffee wrong on accident. The "manager" refused to make the right item stating it wasn't his fault. All we wanted was the right drink, but he refused and when I asked what his name was he told me he didn't have one.. Really unprofessional and will be contacting corporate tomorrow. Cashier girls were nice and she did share his name was David.. sad as I love their coffee, but will not return because of this.. read more

Nothing says loving from the oven like something from Dunkin! What a great variety of doughnuts with all those flavors and textures and with coffee! A great treat any time. read more

I'm a big fan of Dunkin coffee. It is less bitter than other coffee chains, their prices are better, and they have good variety of items to order. This is the only Dunkin in the area. It is within walking distance of Mayo downtown. I use the mobile ordering but have had my order made wrong a few times. The staff are usually very bubbly and friendly though and the store looks clean. read more

Everything was stale and tasteless! We had glazed donuts a bagel and coffee cake muffin even the coffee was bad the people were friendly. I really expected better from this location read more

I was happy when I heard that Dunkin' Donuts was coming to Rochester. After hearing so much praise from friends in other cities where Dunkin' Donuts was a big deal, I was actually a little bit excited at the thought of getting a good fluffy donut. My first trip was a disappointment, because it was 2 in the afternoon, and I pulled on the door, but it wouldn't open. They were closed. Workers were standing in there doing something, but no one would even bother to look up, wave a hand, or to indicate that they were closed. I pulled the door again. Another guy tried his hand, and the door still wouldn't open. Then we noticed a very small handwritten sign saying they were closed. Next day I went there again and got a donut. Major disappointment. Not fluffy. Not terrible, but not good. A week later...same thing. The donuts are highly overrated. If you're hoping for something similar to a Krispy Kreme donut, forget it. Not even close. Also...if you haven't been there yet, don't get your hopes up about being able to see what the donuts look like before you order. They keep the donuts back *behind* the counter, *behind* the workers...where you can't get a good look. About 10 feet away. That's too far. It's hard to find good donuts anywhere these days, but really...even the donuts at the gas station are better than these. read more

Went to shop at 3 PM yesterday and they were completely out of donuts! Very frustrating! We came from Lakeville for soccer tournament and were so excited to have Dunkin between games... read more

Never get my order correct but keep giving them a chance, limited selection, poor layout, bathroom is in another part of huge building, front area congested. Will get my donuts elsewhere from now on since the quality of Dunkin Donuts has declined so drastically. read more

So sad we have to go to Rochester from Mpls just to get DD, but it gives us a chance to revisit its charm. Friendly people and great donuts/food.....Just wish they had more DD mdse! The place was non-stop busy and they had a full crew on today to keep everything humming along. We'll definitely be back! read more

Fast service but mediocre coffee, donuts are ok but sometimes not the best. Go early for freshest selection.

Prompt service. The iced tea is really refreshing. I had a sugar raised donut and it was so good! So fluffy and soft. The workers are friendly right off the bat. Great location downtown. Hopefully this one paves the way for more to open elsewhere in MN. read more

Under the skyway in Rochster, on a Saturday morning this place is packed. Long line to order your morning diabetic supplements of sugary treats and coffee. Turns out the lines were only partially due to the Mayo Clinic crowds, it was mostly due to the cashiers being unable to enact transactions quickly. Coffee was oK. Wouldn't pass a Starbucks or a Caribou to get a dunkin. read more

Stopped in this morning for donuts, they had a good selection, the wait was annoying but the chocolate donuts are awesome, there goes my waisteline ! read more

The customer service here goes above and beyond. I've never had a negative experience and get treated so well each time I come in. It's one of the few establishments where the attention and care that I receive as a customer is astonishing. It's not about the coffee - it's good, but I can get coffee anywhere. I cannot get the service and kindness anywhere else, which is why I choose here every single time. LOVE it! read more

Service is some of the worst I've had to deal with. The donuts are fresh and really good but with the lousy service I will go elsewhere. Have tried this spot twice and have the same complaint. read more

Pretty much the worst Dunkin' Donuts I've been to, ever. Long lines and less than quality food. We were so excited when they finally built a location in Rochester but the donuts are bland and stale and coffee is painfully acidic (and the sweetened drinks are unbearably sweet). Of the three times I've been here, my order has been incorrect one way or another every single time. The service is friendly, at least. read more

I was overcharged for my order and the woman who I believe to be owner or manager made me stand there for 15 minutes while she tried to get the employee who rang it up to recreate the exact transaction. I didnt get a refund, because i was on my break and had to get back to work. I have worked in customer service my whole life and would never treat someone like that! How hard is it to give back the difference, worry about fixing your computer later. Or offer something for free. read more

Honestly the worst coffee place I have ever been to. Poor organization. Mediocre coffee. HORRIBLE workers. Overall, a very bad first experience. I will stick to Moka from now on. read more

In rochester for a family surgery.... Service at this location was so poor we left without getting anything, the guy behind the counter couldn't even be bothered to stand up he wad laying across the counter.... We walked to Carabou Coffee.... What a shame! read more