I've been meaning to visit this amazing business for quite a while! They have been open since…read more2001. However, I'm happy I finally made it. They exceeded my positive expectations by far. Very clean, great customer service and a nice variety of traditional coffees, and traditional Vietnamese blends. Very good food menu that offers you the variety of light to filling sandwiches. I ordered the fried chicken Banh Mi sandwich. This is one of their best sellers. Everything was very fresh, from the bread to the chicken. Amazing balance of traditional flavours. I also ordered the Salted Brûlée Cà Phẽ coffee. Very traditional coffee. Their take on cà phê muối - Vietnamese salted coffee! Strong and balanced. Coffee is topped w/ a salted cream cold foam and torched brown sugar. Only served iced. Absolutely delicious! I'm looking forward to coming back here more regularly. It's a beautiful space to catch up on work, or to just enjoy the nice environment they have while enjoying the lovely food and drink options.

First time visiting and was severely unimpressed. We were so excited to visit this place but the…read moreexperience really put a damper on the trip as we came from VA & MD. Service was horrible. 1/10 rating! Came with a group of 12 people and we saw the store was busy so we placed about 4-5 online orders. All mostly drinks. Online said it would take an hour which we were kinda shocked but decided okay. We ended up leaving for a bit to pass time until pick up time around 12:50/1pm. Everyone's orders should've been ready when we got there around 1pm ish but nope. The smallest orders consisting of 2 drinks and a simple cha lua sandwich were no where to be seen. Employees were not caring that we basically ended up waiting 2 hours for a drink and a sandwich, because most of us didn't get our drinks and 2 sandwiches until close to 2pm. Employees were ignoring us but saw that we had arrived to pick up our online orders. Our tickets were still on the wall of orders way past pick up time. When they saw we came to pick up the rushed and said in Vietnamese "hurry up they're here to pick up!" They thought we didn't speak Vietnamese, but we understood everything. Some workers were just playing around taking selfies and not in any rush to give us our orders. One of our orders was made so early that when we picked up the ice melted making us spill everywhere and the tamarind fries were basically lukewarm. On a bright side, we did enjoy the drinks (when it was made on time) and the food wasn't bad. Would I visit again? I don't know honestly, the service was too off putting.

This is based just on their happy hour. Some weeks just call for good food, delicious drinks, a…read morebeautiful space, and a good friend to enjoy it with. It's been a week, so this little pocket of joy was especially welcome. Grateful for delicious food (highly recommend the chef's snack and burger) and great cocktails. Their dirty martini and espresso martinis were really really tasty. Can't wait to come back!

Get your yourself a bridal party that orders all steak and eggs right before a wedding…read more It was some of our first time eating scrapple too. Memories were made. Only major drawback is the size of the space, so get comfy real quick

Excellent and friendly servers. Great place to get your fix of some jasmine tea inspired cold or…read morehot drinks. They also have osmanthus and other limited time flavors such as grapes this past summer. You can order in person at the counter or just go straight for the large iPads by the door. Get your order number ready and go next door for some Nan Xiang xiao long Bao goodness. Bright clean and airy, great place to catch up with your friends.

Quick service. To go kiosks…read more Lots of drinks and options for freshly homemade brewed teas. Order online for pickup as well. A few places to sit indoor and outdoor. Recommend the mango and citrus flavors as they are very refreshing. Also a few topping options to include jellies, sago, and boba.

I come here when I visit my son. Love the butter cake. And we usually hit here for breakfast. Nice…read moreatmosphere. The staff are always friendly and ready to help with my order. Will be back soon

Found this spot in the comments of a TikTok and I'm so glad I decided to check it out…read more I tried the Irish potato cold brew along with a sausage, egg, and cheese on an everything bagel,everything was absolutely delicious. The staff were incredibly friendly and kind, which made the whole experience even better. There is plenty of chairs and seats and it's very chill for a lot WFH environment. Definitely a place I'll be coming back to!

Now that I live near Kettle Black, I swing by regularly to see if the line has died down and there…read moreis still food left. I think my original experience was tainted by the long line. I don't like to wait in line, and the too-hot coffee colored my experience. I don't wait in line, but I've warmed up to them. They make some good croissants. I love their baguettes and sandwich loaves. My husband loves their bagels and focaccia. There are often pretzels left, and we still enjoy those. On a weekday, I'll walk past on my way to the El and stop in if they are still open. My Center City co-workers get to enjoy Kettle Black without the line! I like that they have vegan options and try to score those if my vegan family members will be visiting.

I bought two bagels with specialty cream cheese, a cinnamon roll with icing, a jalapeño cheddar…read morepretzel, and a cheddar jalapeño focaccia loaf. The bagels were fresh and soft with the little bit of tanginess expected from bagel dough, and the additional flavor from the everything seasoning and cheddar blended with the cream cheese well. Cinnamon roll was also softer than expected with just the right amount of icing, like an upgrade from the classic Cinnabon roll. Focaccia was moist and flavorful, great for sharing at my family party. Didn't get to taste pretzel because it was for my boyfriend. Tip 1: Come here before 9! I came too late at 10am one day and everything was already sold out. Kettle Black fans are BIG fans! In warmer months, people might start lining up at 7:30 just before opening at 8 for the best stuff. The second time I came, I rolled up at 8:45 to find a long but reasonable line. Like, maybe a 15 min wait to get inside. Some items (everything cheddar bagel and pretzel bun) were sold out, but many items were still in stock. Tip 2: Get specialty cream cheese. I got a bacon cheese pepper cream cheese, which had thick chunks of bacon mixed throughout and it was much better than expected thanks to the meatiness. There typically aren't sandwiches like lox bagels available. Tip 3: Highly recommend the hot coffee. It's their own blend that they get from a specialty roaster and it's got this mellow flavor without being bitter or sour. I needed to put in extra effort to get here, so I wouldn't come in every week. But it's a nice treat every other month. Other notes: Staff was very accommodating and patient, seemed happy to be there, and gave me great advice. Not a place to sit and eat, more of a grab-and-go.

I am visiting from California and the food here was delicious!! The service was amazing and the…read morestaff were so friendly! The ambiance was outstanding!! Definitely coming here again the next time I am in Philadelphia.

I got the berrystanbul smoothie with pineapple because they were out of banana. It was delicious…read moreand I drank the whole thing, but when I got to the bottom I found this big piece of plastic from the tamper tool they were pushing down into the blender while it was blending, so I'm hoping I didn't eat a bunch of microplastic but hey who isn't nowadays. 5 stars for the smoothie, 0 stars for the piece of plastic in the smoothie.

I'd eat a pork roll and cheese with lemonade and a latte everyday if I could. if my heart and…read morewallet could handle it

The good: That sausage egg and cheese pastry. Oh man. The seasoning on the puff as well as the…read morefilling was the highlight of my afternoon. Flavor throughout and in every bite. Almost went right back for another one! Breakfast sandwiches are a dime a dozen but breakfast hand pies? What a concept. The meh: The pot pie. It was chock full of veggies and chicken but didn't quite hit the flavors or saltiness of a pie, I assume since it has to be self-contained there wasn't much heft to it but generally was enjoyable, just could've had more flavor or salt and a lil more something something. The :( What's up with the cheesesteak pie? I know I had a real steak last night that was bang on and I had high hopes, but the texture felt like the equivalent of dog food instead of chopped or sliced steak, maybe to create uniformity in bites but just missed the mark for me. The cheese was a good touch but still was missing that onion flavor you love when getting a steak. Wondering if they're always like that or if this batch was just odd. Pastry good, fillings to be tried, and overall service was swift and they were only out of the mushroom swiss which was probably delicious! Vibes were ok for a weekend afternoon after they probably had a busy morning.

They'd have my money 5-7 days a week but unfortunate they arent open at 6am it make me so sad. I…read morecan't drink coffee late and they don't open until 10. nice place to sit and do work though But due to the hours I am a customer maybe once a month if that.

Solid space here in Germantown. I came by for some early morning weekday reading and working with a…read morefriend. The space is great! Some good spaces with outlets accessible and also these really sweet red armchairs that make sitting and working a bit more fun and comfy. I ordered the chai and found it a bit too spiced for my liking. However it was good enough to enjoy and fuel a morning of working and reading, along with some pastries as a complementing snack. They've got an collection of Black books all around-- might be interesting to peruse if that's your cup of tea. Otherwise, it's a solid place to work with drinks that are good enough, but nothing particularly standing out. And that's honestly OK with me!

The girls at the coffee counter are the sweetest people I've met in Philly! They are intentional…read moreand kind and care about the product and the people they are serving! Love the vibes!

Love the matcha here! Incredible with the strawberry cold foam. Great to grab a quick bite, sit…read moredown and work or meet a friend. The service is always fast & friendly. Think sundrenched windows and cozy little tables.

Wonderful place to be. Drinks are yummy. Especially if it's the honey lavender matcha or the…read morevanilla latte. Savory pastries are sooooo good! Very big fan of the curry croquet and hot dog thing. Almond croissant also never fails. Service is great. Vibes are great !

I love this pastry shop. The aesthetic is so nice and calming. The pastry that I get regularly is…read morealways delicious. You can taste the quality ingredients. Excellent WiFi. Delicious Matcha