Gotta say I am not feeling too great about this Dunkin' anymore. I have been many times over the past several years and they do things way differently than other locations. I feel like there has been somewhat of a steady decline as well. Most recently I came during the drive thru only phase of 2020. I had ordered ahead on the app, however my order was not ready, they made it when I arrived. They are for some reason still using sugar syrup, which I hate hate hate, instead of plain ol granulated sugar. There is no option to choose otherwise and if you ask for "granulated" they look at you like youre speaking a foreign language. When I pulled up to the window I was really concerned to see no one wearing gloves or masks. I REALLY considered whether I should have my drink at all for safety reasons. I will give them that the lady who waited on me was polite. My go to order is the iced coffee with cream, sugar, and blueberry or Iced tea in the afternoon. I did decide to taste the drink because I hadn't had dunkin in so long, and the coffee was burnt. ugh. read more