It was great for a while but then the management let it go to crap. Pre making esspresso, using the…read moresame nasty esspresso cup from days prior. Lately I order a latte and it tastes like water which makes me think they are using the same grounds over and over. Need to fire everyone and start over!

There's plenty of parking since it's inside a gas station. The staff wasn't friendly or mean. They…read morewere pretty indifferent. I'll try the drive thru next time, but I personally like going inside to take my time on the selections and see what they have available for donut flavors. Pricing is decent for the food and drinks. The Cadbury coffee was delicious with the chocolate croissant. I had ordered the fat boy, boston cream, and raspberry cheesecake doughnut. Raspberry cheesecake doughnut just had a cheesecake frosting but raspberry jelly inside. The frozen chai was delicious as well. Fat boy is definitely a filing a yummy sandwich. There's a seating table inside that is in front of the checkout counter for the gas station portion. It seats about 6 people if people want to eat in. I'll definitely ve stopping by again for the food and drinks but don't expect mich from the staff.

I think we were the most excited about this.When we came to the casino…read more My sons were even more excited that the lady told us around the corner there was a factory. We went to it, and I love the fact that you can see the donuts being made and they even pulled a fresh one off for us. I was so excited to see my chocolate donut was back and all the donuts were so good. I would definitely recommend going.And we visited many times especially late at night

Krispy Kreme is one of those places where the nostalgia hits before you even walk through the…read moredoor--the glowing "Hot Now" sign, the conveyor belt of doughnuts doing their slow sugary parade, the unmistakable smell of warm glaze. And to be fair, when everything lines up, that original glazed doughnut is still a classic for a reason. But this visit was a mixed bag. The doughnuts themselves were good, but not quite the melt‑in‑your‑mouth magic Krispy Kreme is known for. A few felt like they'd been sitting a bit too long, losing that signature warmth and softness. The specialty flavors were fun to look at but tasted more like sugar bombs than thoughtfully balanced treats. Service was friendly enough, though a bit scattered--longer waits than expected even with a light crowd. The shop could've used a quick tidy, too; tables were left unwiped and the floor had that "post‑rush" look despite no rush in sight. Overall, Krispy Kreme still delivers on the comfort‑food factor, but the inconsistency keeps it from being a standout stop. When they're on, they're great. When they're not, it's just an okay doughnut run. Cheers

Egg was like plastic - Bacon not terrible and not enough of…read moreeither. Bagel was not good either - Not good!

Both Baker's Dozen locations in Plainfield are great. The service is excellent at both. There's no…read moreentry for the one in the Valero in Central Village, so I will give them a shout out here. Even when I'm in a "blah" mood, such as this morning, they are always cheerful. Thank you for having such nice people working for you!

Overpriced nonsense is the phrase that comes to mind for here. Why do you have different flavors in…read moreyour branding but just chocolate, vanilla, and swirl given as the only ice cream options? The chocolate tasted really fake. Sprinkles were cute, but this was just garbage, honestly. Definitely will not be back. I liked the color changing spoon but paying almost $20 for these was absurd.

Made to order mini donuts with toppings .... My daughter wanted a donut and to my suprise they had…read morethe cutest mini donuts that were made as we watch. The cashier was just ok . Cute place cute options.

It's very convenient to have a convenience store at the outlet/casino. Everything is also self…read moreservice. What I found most interesting was that there were ramen and ramen prep stations. There was water and microwave. It wasn't all too crowded and the staff was nice and asked me if I needed anything while I looked around.

my bagel was like eating a rock with a tiny lump of cream cheese not even spread. my bagel was…read morestale and burned and inedible. i was so sad i was hungry and sleepyyyy. i just wanted my yummy morning coffee and bagel in morning before going to work hell. you disappointed me

Today 2/22/23 I have seen the worst service at Norwich Dunkin' donuts first I was the second person…read morein line and 34 and five people behind me got their orders before I did they weren't called in. They were in line just like me order their food and drinks and got theirs before mine. I ordered one coffee then another lady waves at a guy that's in the drive-through and he makes her drink and she leaves before me, then I literally waited 20 minutes for one coffee not I'm sorry not he has a free donut they literally pick and choose who they wanted to serve and then when it was only two of us just waiting for our coffee the drive-through people were just standing there, not helping the lady get the rest of the orders out new management. If there's a camera in there you should watch it was 7:15 in the morning maybe at 7:30 you should watch the camera to see just horrible

Super slow drive-thru. Not sure if there is something wrong with the intercom hard to hear them,…read moreand must not have heard me. Gave me regular milk when I asked for 1. Friendly when asked to have it remade.

My go to dunkin. Anybody who lives in New England knows that there are dunkins who make your coffee…read moreright and some that make it wrong. The canterbury location is always spot on with my coffee. Food is always hot and fresh and employees are quick and friendly. Not much more you could ask of a fast food joint :)

DO NOT go to this Dunkin. They're all rude. I've been there 3 times in the last 2 weeks and they…read moremess up my order! Last week I ordered the bacon egg bites and they gave me the veggie because the person who took my order failed to tell me they were out of the bacon ones. And then gave me a hard time when asking for a refund. Today I asked for 2 egg and cheese wake up wraps and they gave me one has to ask for a second bc they didn't listen when taking my order and then gave me bacon, egg, and cheese instead of egg and cheese. The customer service is awful, they're all very bland, no one greets you with a smile or asks how you are, they just take your payment and then close the window and turn their back to you, I'm not one to complain because I've been in the food industry , and customer service, but there's no reason to have such an attitude while working. Very unprofessional, tried to give them the benefit of the doubt, definitely will not be returning.

If you're looking to spend your morning waiting in a line, this is the DD to go to. I don't…read moreunderstand what employees could possibly be doing inside while you're the only person in line for 10+ minutes... consistently.