I celebrated national coffee day with dunkin this year :) I ordered their original iced coffee with 4 whole milk, 5 pumps of pumpkin, add an espresso shot and marshmallow cold foam. with an order of their 10 munchkins. I ordered online while in the drive thru line and even though they were superrrr busy, by the time I got there, My order was sitting there waiting for me. personally I am not someone who craves donuts, they're not my first choice of sweet treat but I actually loved their munchkins. and I might just crave them. I tried their seasonal pumpkin munchkin, classic glazed, powdered and jelly filled donut. they are soft, chewy, dont have a bread taste and actually satisfied my sweet treat craving. would go again for the munchkins for the coffee itself, it was a nice balance of coffee and sweetness, I did add an espresso shot as well. I did notice that they have different versions of pumpkin though. one is nutty pumpkin, the other just says pumpkin ( I ordered thru the app and I will say while choosing a sweetener, they did not have the nutty pumpkin as an option. ) little did I know the pumpkin definitely was a lil spicy, definitely a pumpkin spice latte vibe. the girl at the window that day was sweet and cool, I liked her vibe. read more

Ok I'm back and this time I got their 8 dollar meal deal. It's $2 more with the California tax lol. I like that I can switch to croissant rather than the bagel. I feel like you're not really saving much. It was much better when you got the deal for $6 last year. Employees very friendly here, the coffee recipe has changed over the years it taste like it's burnt or bitter. Definitely not what it was as a gold standard for years. The sandwich itself does the job and came with 3 pieces of bacon. I miss the gold old days when the coffee was brewed 1 glass jar at a time. It seemed to taste so much better then. read more

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Went to Dunkin' on Saturday 10am. The drive thru was long but inside the store had no wait in line with faster service. The store inside was very spacious and had cute donut themed interior decoration with delicious smell of fresh donuts! What I really liked about this location is that their donuts were actually on a speed baking racks where customers can see and pick in choose fresh donuts right off the baking racks and had labels of the each donut. I came here with friend of mine and we ordered Boston Kreme. We thought the fruit punch flavored donut was unique so we also got that. We also ordered Oreo cookie coffee chiller size medium and it was a huge beverage portion. There were outside seating as well. read more

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I promise I'm not a hater lol but after giving Dunkin' multiple tries, I just can't seem to like it. For me the coffee tends to be really sweet. If that's your vibe, you might love it here! I think the issue for me is the espresso itself. I've tried switching things up plenty of times like adding extra shots, adjusting the sweetness, trying different combinations and I haven't found the one that clicks for me. That said, I will say the black iced coffee or cold brew is pretty decent. It's not my first coffee stop, but if I'm looking for something simple and keto friendly, I'd consider it. One thing I do really like is the cup sizes. You definitely get a lot of coffee for what you order, and I wish I loved the taste because the portion sizes are huge. Another positive is the service every time I've gone, the staff has been friendly and I've never had an issue. That alone goes a long way for me and is a big reason I'm still giving it 3 stars. Also, worth mentioning: they had these bling tumblers one time and they were actually super cute and girly. I grabbed a few for Christmas gifts for some friends and they loved them. read more

Dunkin' - Coffee & Tea Near Me - National City, California

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My guilty pleasure is donuts and I rarely get them. Its my birthday month and caved in. They had a fruit punch donut which I never saw before and had to get it. They also had a Oreo line of drinks and ordered a Oreo Coffee drink. The inside was cute and had donut lights. The drive-through line here is very long. I went inside and ordered the only downside of coming here s it took a few minutes to leave as the drive-through line was blocking my car to leave.1 read more

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The food was fine and the ambiance of the store was okay. Got service right away as I was doing an inside pick up order but my problem was the quality. My drink looked like someone was already drinking it, I did not get what I paid for. I was in a rush to head to work and trusted this method of service in hopes that it was fast and efficient while getting my moneys worth. I am unsatisfied with this! read more

Dunkin' - Iced Matcha Latte with sweet cream foam - Coffee & Tea Near Me - National City, California

I tried giving this location a shot multiple times... it seemed like every time they failed to provide either great customer service or get my order right. Stopped by and got a simple order and was finally made right. The girl on drive-thru was laughing as soon as I pulled up. I received my order and everything seemed fine. It wasn't until I was eating my donut holes and saw this right before bitting into it. I was in disgust. I went back to return them and the workers just grabbed the single donut and threw it away... very unaware and careless of the situation. I asked for the manager and she came out but was not much help. They offered to let me keep the bag of donuts that had a hair in there. Very disappointed with the situation and the way it was dealt with. The inside of the restaurant didn't seem the cleanest either. Sticky floor. Just an overall upsetting experience. read more

Dunkin' - Coffee & Tea Near Me - National City, California

45 minutes in the drive thru! So not worth it. Yum yum is way better! Won't be coming back. read more

I've been in this drive thru long enough to go through a final trimester and pop out a baby. Sooo maybe look at your pending job applications and accept a few cause honey it seems you're understaffed mkay. I finally go to the window, Lady who took our order was very nice okay purrrr. Gave us the correct order and there was peace on earth so for my final review 4/5 thanks baddies happy holidays read more

Maybe it's because it's late (9 PM) but they have ZERO selection at this time. So sad and disappointed when the employee said "sorry we don't have that" "sorry we sold out of that flavor" Would rather settle for yumyum donuts down the street or winchells. Might even go to Clairemont for the 24 hr drive-thru Krispy Kreme if I wanted donuts that bad. Dunkin is only really good for their drinks, otherwise I won't be back for donuts :/ read more

Friendly and efficient customer service coming from every staff member. Food and drinks also good but the service is the what stands out.

This location is okay nothing special . I actually like the Berry burst and have been buying since it came out a few months ago I have been scammed $1 for like 40 drinks I forget I yelp now it's time to tell my story Like I mentioned I like this drink but for some strange reason they keep charging $4.19 Never giving me the promo price when I ask the manager last time I was here She told me I don't know what your talking about do you want the drink or not then ask me to call corporate if I have a problem I wish I could give them a super negative star The phone number is a scam it took me hours to reach someone then when I finally got someone on the line they had an accent suddenly hung up on me . I promise myself I wasn't going to come back but I did today to show the world the scam . Where's my $40 extra dollars that's -FALSE ADVERTISING and thievery I stand by it and providing proof the sign shows $3 dollars for berry burst and has always shown that . This will be my last post from this location If you want to take a chance coming here make sure you check your receipt don't bother calling the customer service number . Just post on yelp hopefully the corporation will care enough to stop this thievery. read more

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The people working here lies straight to your face and are just plain rude!! Maybe not all, but at least two of those I've encountered here this morning were. Early this morning, I drove to this drive-thru to get donuts and coffee for my team. I ordered a dozen donuts with half of it glazed and the rest just an assortment. Once I paid, I took the coffee and box of donuts and checked what I got. To my surprise it was only 2 glazed donuts and the rest were assortment. When I said that I ordered half glazed and half assortment, the guy working the counter smiled and said that he's sorry because they don't have any glazed anymore. This was at 7 in the morning on a Saturday. In disbelief, I asked again and he said that they don't have glazed anymore. I drove away disappointed and kind of irritated because he didn't even asked if I could park and wait so they can get the order right. I parked and went back in to the store and saw three trays full of glazed donuts. The cashier looked kind of surprised herself when she saw me come in while attending to a customer in front of me. When she was ready, I smiled and she instantly grabbed a box and filled it with 6 glazed donuts and said that she might have heard me wrong. I thanked her and asked that if they had the glazed donuts available and made a mistake, would they have just let me drive away. She replied, "I don't know about that; go", then she ignored me afterwards. If I can put zero in this review, I would. read more

Andrew was flirting with me and that is what GREAT service SHOULD feel like. I hope more people are kind like he was. I definitely think I will be frequenting this establishment soon. read more

Dunkin' - Dunkin' Donuts White Paper Bag, & Large Iced Matcha Protein Latte. Ihope he REALLY did put four scoops in this morning "coffee" variant . - Coffee & Tea Near Me - National City, California

I'm going to say that I'm not a fan. The donuts are very sweet and full of sugar. The coffee taste extremely watered down. Seems they are always out of stuff. The staff always forget something because they are in a rush. I will say food does come out hott so thats good. The customer service is pretty poor. The location is good that's all I can say. But I'd rather go to the starbucks across the street. read more

Dunkin' - Coffee & Tea Near Me - National City, California

Just got my order from drive thru and it's not even full! How disappointing and I like this drink read more

Dunkin' - Just got my order from drive thru and it's not even full! How disappointing and I like this drink - Coffee & Tea Near Me - National City, California

I've been to Dunkin at the JFK airport, Oakland, Mira Mesa, and National City. By far, this location has been the best of the 4. I usually order ahead with the Dunkin' Donuts IOS app and always get my drink order on time. I recommend ordering ahead 5-10 minutes before arriving and picking up in the drive thru. The line is usually 3-5 cars long throughout the day but can extend out to the street before 9am and around lunch time. I really like the drive-thru customer service and prefer it over the café service. It seems like this location puts higher priority on their drive thru and mobile orders. My go-to order is any medium-sized seasonal iced latte with oat milk or coconut milk. Pro-tip: use the app to earn rewards and enjoy app exclusives like $2 medium drinks, free iced or hot coffees, and free bakery items! read more

Dunkin' - Turtle Iced Latte - Coffee & Tea Near Me - National City, California

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I've been to this location a few times now, and while I really wanted to love it, I've had more misses than hits. That said, I truly hope this feedback helps them improve, because there are some great things here. On the positive side, the drinks and savory items have been consistently good--I'd definitely come back just for those. They've been fresh, flavorful, and reliably satisfying. However, there are a few areas that could use some attention. On separate visits, I've noticed the staff joking and using profanity out loud at the front counter--it seems lighthearted between them, but it might be better suited for the back or during break time. I also had one experience where I noticed gnats on the donuts, which was off-putting. I almost walked out, but went through with my order. Finally, the donuts themselves tend to be stale more often than not, which is disappointing. I really think this place has potential. With some consistency and attention to detail, it could easily become a favorite. read more

The line is always long, but goes pretty fast. I used to prefer getting out and ordering in person. However, they do not have a "live person" taking orders, just a kiosk. I don't like this, too slow and hard to customize orders. But if just going in for simple things it's ok- I'd take Dunkin coffee over Starbucks any day. Be sure to check your order, today I was given a breakfast sandwich instead of the bagel and cream cheese I ordered. read more

Dunkin' - Ordered a plain bagel toasted with cream cheese - Coffee & Tea Near Me - National City, California

What has been one of the best doughnuts that goes great with milk and a great cup of coffee? From the many doughnut shops what one shop which has been around for years still some still remain? The Holidays are here and some of the best holiday doughnuts so be ready with the many colors with the many colors from the greens and Christmas sprinkle doughnuts. I see your scratching your head on the questions one doughnut that can be used with milk and coffee is one of the best Double chocolates frosted and with coffee is the nice warm glazed doughnuts. One of the best doughnut shops that have been in the United States since the 1950s with the many locations opened from restaurant style up to the drive-in locations you find many that have become corner stores and the walk-up order locations. Dunkin Doughnuts was founded in the year 1950 by Bill Rosen Berg in Quincy Massa chutes and was acquired by the Baskin Robins Company holding company Allied Lions in the year 1990. Its acquisition of Mister Doughnuts chain and the conversion to the Dunkin Doughnuts chain facilitated the brands growth in North America that year. With the many brands of doughnuts through the years and the friendly coffee that was served with the hot warm doughnuts for the many of the flavors were very strange and not the normal flavors. Through the many years Dunkin Doughnuts have developed so many flavors and some of the bets breakfast sandwiches from the Sausage and Bacon breakfast sandwiches and the ever-popular bagel breakfast sandwiches. When I saw the drive thru Dunkin Doughnuts close to the freeway its a great location for the store maybe the doughnuts are going to be hardier. When I came by the location on Monday there was customers coming and going it gave me Impression this is one busy location drive thru line of cars. Going through the front door seeing the many customers they have computer ordering with the busy location I see they use the computer screen for customers to place the orders. With a large Doughnuts display at the front and some of the great flavors Dunkin Doughnuts even selling the coffee in bags that you can take home with you. Yes, Dunkin Doughnuts is one place you can have a great time with a store that has the store decorated for Christmas and many new things for customers you can get specials and the Free Day of Doughnuts on Wednesday. Dunkin Doughnuts they have their own radio station that plays music and tells customers of the many new specials. Where can find some of the best doughnuts? And to use your phone to order doughnuts earning points at the same time. Being a Yelp Elite Reviewer, the doughnuts are some of the bests at Dunkin Doughnuts East Plaza Blvd combined with the great frozen coffee, with some of the best hashbrowns so hard to choose. Doughnuts are the best with the many locations with gre4at service under 7 minutes gre4at work to the staff at the location. For the adults Dunkin Doughnuts is one place you can have the best doughnuts with the great selection you can be the big hit at the office with the doughnuts. read more

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My wife and I have been coming here for awhile and we love it. Breakfast sandwiches and coffee are delicious. The customer service is great. We particularly love the meal deal which use to be $6 and now it's $8 but nonetheless it's a great deal which includes a sandwich, hash browns and coffee, that's my favorite thing to get. The donuts are good too, I definitely recommend this location instead of Starbucks or other similar spots. read more

Ordered 10 muchins and ask for non chocolate flavors, got my order and all were chocolate. I attempted to call the store as I was already heading into work and no answer read more

I guess people can't say hello or you're welcome anymore from the looks of it . I usually give the benefit of the doubt to workers because I also work in the industry , but goddamn I got ZERO customer service from the girl in the drive thru . I would have gotten better service from a deaf person . When I drive up , zero greeting , nothing just puts her hand out for my payment . I say hey how's it going and got shit for a response, but she sure was having a hilarious conversation with her co worker. It's like I interrupted them both . Besides the shit bagel and drink I got I also got shit service , thanks !!! So who ever was working drive thru at 2:09pm you're trash read more

Professional courteous great service and environment. Best donuts in town. I highly recommend getting your issue. Cruz tom

From the looks of all the reviews this place has drastically changed with employee service. My family was treated with so much kindness, Dunkin is promoting this spider donut & the employee was so kind enough to make one for my son. She gave it to us as we received our order. There's a like screen where you can order but the employee was so quick to take my order. Many places are always like use the screen but this place is keeping it old school I love it!! We were in and out, no issues. Great first time! Thank you Dunkin team read more

Dunkin' - Coffee & Tea Near Me - National City, California

I have no idea how this location passes health food regulations. When we walked in there were 3 dogs not on a leash walking around. I don't think tables inside or out have been cleaned like ever .. One very large dog . And 3 homeless people who appeared to be living in there with their dogs. As I was ordering food for my family the big dog shook and its hair and dirt were fling around everywhere. The other dogs were eating something on the ground and it was getting everywhere. The food i ordered came all wrong. Yes they made it right and gave the right things. But it wasn't hot. Wasn't cooked. The avocado toast is awful. Dunkin is a big name. But I highly recommend NOT going to this location. totally grossed out. read more

Closest Dunkin near me and it it don't disappoint! Customer service is nice (shoutout Eddie) was very friendly! read more

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Made my way down on a Tuesday evening looking forward to some Double D goodness. Ordered a random dozen via the drive thru. As I was exiting the drive thru, my girl decided late that she wanted another half dozen for her family as well. So I swung around in the parking lot and parked so she could run in and make her selections in person. There were only a few donuts left so she made due with what they had just to complete her half dozen box. Think about it. How pitiful must your selection and stock on hand must be to barely fill a half dozen donut order! That's just sad. What is even sadder is when we returned home with our 18 donuts most of them were stale. Boo! The star here are for the nice staff at the drive through and in the store. ZERO stars for the stale donuts that shouldn't be allowed to be sold and the lack of available stock on a weekday during rush hour. Even the cute heart-shaped filled donuts were disappointing. The Bavarian Creme filled hearts were not palatable. Thankfully, my raspberry-filled heart was decent. I have visited Dunkin' Donuts locations all over the country, from New York City to Atlanta and this is easily the saddest excuse for a Double D that I have had the displeasure of patronizing. I really love Dunkin' Donuts and have little choice here in San Diego so I will be back, but it's a waste of time, money and effort when the results are not very yummy donuts. Hopefully I won't be craving DD for awhile so I don't get disappointed anytime soon. read more

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first time coming here and Brenda decided to give me a coffee lesson I didnt ask for bc I asked for a drink that I guess she was under qualified to make idk. made my first experience terrible read more

I'm not understanding why every time I order either from Uber or DoorDash there's always something missing from the bag. This will probably be the last time I ever order from Dunkin at this location because they're always having multiple issues regardless of going to the drive-through and ordering online you guys really need to get it together because this should not be happening. I also can't seem to call, anyone there? read more

Dunkin' - Missing items from DoorDash order ! - Coffee & Tea Near Me - National City, California

When we received our food, we ordered 2 hashbrowns, 2 breakfast sandwiches and a wrap. for the hash browns we only received 4 of the 6 hashbrowns we were supposed to get and the wrap felt like it was frozen for to long. When we tried calling the store no one answered and it was only in one language that I didn't understand. We think they did this on purpose so we couldn't leave a message. We would like for someone to reach out since we really couldn't. read more

The service here sucks !!! I came in an had a coupon from the app it was my first time coming in and the lady had told me to just scan the coupon from the bottom of the self check out machine but it wasn't working. No one was in the front working either and there was no help at all read more

Ordered a frozen coffee, and this is what was issued to me. The drink tasted like straight garbage. Tried calling the number on receipt and no answer. read more

Dunkin' - Coffee & Tea Near Me - National City, California

Random drive by in National City. I have been on this search for these "Strawberry Ghost Pepper" Frosted Donuts which have been sold out at every time at 2 Dunkin' Donuts at other sites in SD. This location in particular has a sign visible from the highway exit but is kinda tricky to navigate to. Rather then use the drive thru option we decided to enter and pick up. The location is clean, stocked well and organized. The staff though is the gem of the operation here! My cashier which I regret to forget her name was friendly, engaging and efficient. She handled the long line with ease and a quickness! Definitely would go back if ever in the area. On a side note - my quest for the "Strawberry Ghost Pepper" donuts is done. It's alright - Dunkin' Donuts Should of tried the Ghost Pepper with Chocolate. read more

Dunkin' - Coffee & Tea Near Me - National City, California

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They're open until 11 , but they decided they wanted to leave right at 11 so they stopped making any food orders around 10... HUH?!?! if you're open til 11 you should be serving your menu til 11!! Not stop serving when u want because u want to leave right at 11 that's not how it works they need a new manager n workers !!! I literally drove over here to get something to eat, and it was a waste of my time and my gas because they're open but not cooking anything because they wanted to clean early according to the person there ! Lol what a joke !!! No customer service now a days I swear Update ... got my coffee the only thing I was allowed to order .. two Splenda was asked for .. nothing is in it.. have to wait in the long line just to get sugar ... ridiculous. Not only are they lazy they can't even make coffee correctly read more

The world is on lock down and I'm craving things I haven't had in months. Been craving some donuts and can't find anything open. Found these folks off the freeway and they're open 24/7. So if you're craving donuts during this Covid Quarantine lads. You can easily order at the drive thru and be on your way. I didn't want store bought donuts I wanted proper fresh donuts. When I got in queue there was a long line at the drive thru. Guess our cars kept us all safely 6 ft away fr each other. I got my custard filled, french crueler and chocolate bars then headed back home like a good law abiding citizen. Mel M Yelp 20:30 cover-19 read more

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I'm a new customer for the past month, absolutely love the Holiday Latte. What makes my visit even better is Andrew in the early morning drive thru, so very polite and makes sure I always have my order correct before driving off .. Great way to turn a busy stressful morning around .. Keep up the great work Andrew .. we need more Andrew's in this world . read more

10/10 service. I come here everyday for my drinks, never had a problem once with any of the staff, they're all awesome . Weekend team is great, especially the weekend closing shift manager, he's attentive & super polite! read more

Dunkin' - Strawberry Dragonfruit Dunkin' Refresher - Coffee & Tea Near Me - National City, California

I have been at this location several times before when I lived a mile and half away from it. I liked their ice tea but I didn't like their selection of donuts. It was missing chocolate with chopped peanuts. It is a nice large and visible donut place. Can't miss it off the 805 freeway, that's for sure. read more

I went to Dunkin for the first time today to try their new holiday drinks. I wanted the cookie latte. The drink they give me was not only not all the way full, but it looked nothing like photo. At the window I also asked to make sure I received the right drink and asked about the whipped cream and they said no. They did not work with me to find a different drink I would enjoyed. Also while taking our order nothing was clarified and there was quite a delay in the experience. I would not go back to this Dunkin or any other Dunkin at this point. read more

Dunkin' - Expectations of my drink, the signature cookie latte. - Coffee & Tea Near Me - National City, California

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