I am so disappointed with my experience today. I come in very frequently and, usually, I have a wonderful experience with the young ladies who work there. They have great customer service and have even gotten to know my name and order by now. However, today I dealt with a heavy-set white man, and he was incredibly rude. He was extremely short with me and made my drink so terribly that I immediately threw it in the trash. I couldn't be bothered to go back and ask him to remake it because, frankly, I didn't want to deal with his attitude anymore, and I knew he wouldn't make it any better than the first time. I don't know what was worse, the drink or the way I was treated. Not to mention, while I was waiting for my drink (for a ridiculously long time, might I add), I saw him yelling at the other staff and treating them just as terribly, if not worse, than he treated me. A GROWN man yelling at his TEENAGE staff. It was truly baffling. I hope that next time I come through, I am greeted by someone, ANYONE, other than this man. read more