Came to this location after receiving a $5 gift card on campus just for them to redeem it and tell me it had $0 on it. My order consisted of a free munchkins reward that the girl at the register struggled to redeem and had to grab the manager Zach for, and than my Dunkalatte with one caramel that came to a total of $5.82. I had my gift card loaded into my app and scanned it, and it shows up on my screen as used as of that second. The girl proceeds to tell me it says there was nothing in the gift card. I am guessing this is because she had me scan twice because it "wasn't going through." She gets her manager again and at this point he is visibly annoyed with me. He tells me there was $0 on my gift card to which I explain to him there was $5 on it, I had never used it and it JUST UPDATED TO $0 RIGHT IN FRONT OF MY EYES. He repeats himself 3 times that the system says there is $0 on the card in a rude tone, despite me trying to explain the situation. I end up just paying with my debit card because I need to get to class. My $5 gift card? Gone. I called corporate and they can literally see that my gift card was used THAT morning despite them saying it took nothing off. Hoping something is done about it, but this location really needs to either train their workers on the register better or hire a manger who can actually help customers instead of telling them to F off. Zach, if you don't like working mornings than don't work mornings, customer service is expected whenever the store is open dude! read more