We came during their soft launch and were really excited to try a new coffee place…read more The people working were friendly and knowledgeable and were patient, recommending their favorite items. We will definitely be back!

From the second that you walk up to Scooter's, you know that you stumbled across something special!…read moreEveryone is friendly and helpful. You couldn't ask for a better place to start off your day at. Their stores are always small, modern, and sleek with limited seating available. So, plan to get it to go. They are also passionate about what they do. So, get ready for a tasty treat. I always get the blended mocha, a small coffee with cream, and an iced latte. My favorite drink is the blended mocha. From the first sip to the last drip. I always savor every last sip of that delicious drink. It's creamy, chocolaty, and has a bold coffee flavor! Topped with delicious whipped cream. Also, I love taking home a cup of coffee for the next day. Trust me when I say that this coffee is incredible! It's nutty, with notes of cocoa, cocoa nibs, toasted almond, vanilla, and rich caramel notes. I can't suggest it enough! I always get the large iced latte with whole milk. That drink is pure perfection! And, I love the decaf Americano with cream! So, if you're looking for a new place to go for an excellent coffee! Come here! You won't regret it.

Very friendly staff in both the drive thru and walk-in. The staff almost always greets you…read more(sometimes not so much when swamped - but that's ok). My orders are always accurate and served up I A timely manner

I had a fabulous experience drinking my white hot chocolate and eating my gouda/bacon/egg sandwich…read morealthough I had left with a tear in my eye. I was told they have been directed NOT to make this delicious drink anymore. Help me out; order it so that it will get back on the menu!

This chain is breaking out like mono in highschool. Of the 3 or 4 in my surrounding area, this one…read moreis my fav fav. They play the beats that remind me of the ol 90's club nights. What can I say? Good location, sick beats, good hot and cold drinks, a decent reward system. They make me Roxbury in my car. Memories of extra crispy buckets still linger, but you can just drink your greasy Kernel Sanders thoughts away and drive off into the sunset traffic jam on Route 14. So arm yourselves with a drink of endless combinations, smile, and go get your Crystal Lake errands done.

Dont get me wrong I love 7 brew but the music is too loud you have to shout to even be able to…read moretalk. i got skipped over about 4 times. Making the drinks people were being so slow.

My brother ordered a birthday cake for my niece and clearly requested a Cinnamoroll cake from the…read moreHello Kitty friends. The person who took the order understood exactly what we were asking for, so we had no reason to expect anything different. Unfortunately, what we received was one of the most hideous cakes I have ever seen. This was for my niece's birthday celebration, not a joke, and we were extremely disappointed when we saw the cake. To make matters worse, instead of writing "Feliz Cumpleaños," the cake said "Feliz Gumpleanos." That is completely unacceptable, especially for something that was specifically ordered for a child's birthday. We paid for a cake that was supposed to make my niece feel special, and instead we were embarrassed and disappointed with what we received. If you are taking custom cake orders, you should make sure the design and wording match what the customer requested. This was not what we ordered, and it was certainly not worth the money we paid.

I live in elgin for all the bakerys around here they not have the same taste plus you pan…read morestay fresh no like other after one day is like rock hard definitely try l LA ILILLUSION BAKERY

Biggby Coffee in Carpentersville is a solid stop when you're craving something a little sweet and…read morefun. I tried the Iced Spotted Owl and really enjoyed it--definitely on the sweeter side, but as a hazelnut fan, it hit the spot. The lemon coffee cake bites were a great add-on. Not too heavy, just the right portion for a quick treat alongside a drink. Huge bonus for me: they have a drive-thru, which makes it super convenient when you're on the go. The service was also great: friendly, quick, and made the whole experience even better. And extra points for being dog-friendly! Their pup cup was huge and such a fun surprise. Always love seeing places go the extra mile for customers with pups.

This has become a morning favorite many work days. I love their cold brew, and the Snow Mint is one…read moreof my absolute favorite flavors. Service is always quick & friendly.

I visited the Algonquin 7 Brew location on Saturday to take advantage of the BOGO promotion, and…read moreunfortunately, the experience was disappointing from start to finish. The first issue was the drive-thru line. There was construction happening in the parking lot, and employees were directing traffic. The car directly in front of me was allowed to enter the drive-thru, but I was instructed to drive all the way around the parking lot and follow the cones. What made it frustrating was that I later watched other vehicles being directed straight into the line. The process seemed inconsistent and unnecessarily confusing. Once I finally got into line, there were several employees standing near the entrance talking while customers waited. It took a while before anyone approached my vehicle to take my order. When an employee did come over, I asked about one of the promotional drinks. He wasn't familiar with what was in it and had to leave and ask someone else. While I understand employees are still learning, I expected a little more familiarity with the menu and promotion. The biggest issue was at the payment window. The music was so loud that I could barely hear the employee speaking. I had to repeatedly ask her to repeat herself and eventually found myself raising my voice just to communicate. It made the interaction frustrating and unnecessary. Another disappointment was the pricing. One of the reasons I originally chose 7 Brew over other coffee chains was the value. When I first started going about eight months ago, my large drink with cold foam was around $7 and change. Now that same drink is over $9. I understand prices increase, but when you're paying more, you also expect consistency. The cold foam in my drink was minimal, especially considering it is an additional charge. I've visited this location three separate times and have had similar experiences each time. I kept giving it another chance because it's only about seven minutes from my house, but this visit was the final straw. At this point, I'd rather drive the extra 20+ minutes to the Huntley or Lake Zurich locations than return to the Algonquin location. Between the inconsistent traffic direction, employees standing around while customers waited in the lot, lack of product knowledge, excessively loud music, and disappointing drink execution, this location has lost my business.

So extremely happy that there's a 7 Brew in town! I had my first one in Bentonville, Arkansas and I…read morewas hooked. I had a co-worker who ordered me a Carmel Macchiato, blended half caff with coconut milk and it was out of this world. So I ordered the same thing and it was incredible! My wife got the Sugar Cookie Chai Tea and enjoyed it, though she didn't realize you can change the sweetness level, so she would've reduced it. My daughter got the Star Gazer and it was super duper good! The staff was super positive and polite, even given the snowy and cold weather. Since it was swag day, we got a free shirt for every large drink. We actually came back a second time! BTW, the prices are comparable to the other places and even a little less depending on item. Now I have to come back to try the other iced drinks and sodas. It's a nice break from the standard coffee joints that have saturated the market. So many flavors, options, and styles... it's almost overwhelming. My only complaint (don't call me an old man) was that the music through the speakers was way too loud. Not bad since it was a big marketing event, but I hope it's not this loud in a few months when the traffic settles. Either way, I'll be back, for sure!

Fake system of loyality and reward it's a scam , nothing works and stuff no clue about…read more Expensive for nothing Thief in their best

Seriously the best service and the best ice cream! I…read moreespecially like their coffee flavor

I just had many scoops from the espresso caramel chip tube of ice cream that someone had bought. It…read morewas very yummy ice cream. Go get some!

This place is a disaster. We came here last night and ordered 4 scoops of ice cream. One in a cone…read morethe rest in a cup. No toppings. Nothing fancy. Just 4 scoops. The girl that took the order told us it would be a couple of minutes. FIFTY MINUTES LATER we got our 4 scoops. FIFTY MINUTES. I don't know who is managing this place. But it was unacceptable. The people working behind the counter couldn't have moved slower if they tried. I've never seen humans move that slow. I will absolutely never return.