What coffee place or restaurant doesn't have a bathroom?? They don't even have an inside to sit down. Your choices are drive thru and walk up to a window but fail to mention that fact everywhere. Not on the app, not on Google, no where does it say that this particular Dunkin' Donuts doesn't even have a front door. What the hell? read more

I walked in right at opening; 0600 on Saturday morning and the drive thru was already packed. There were only 2 workers helping so many people and I felt bad for them. I ordered 4 dozen donuts to take to my guys and the service was great. They were more pricey then I remember but I was super grateful for the wonderful service. read more

The staff at this Dunkin are so friendly and helpful! I always get my order quickly and if I ever have an issue, they happily help/fix it.

No inside pickup for uber or DoorDash yet they don't let you use the drive through when it's 15 degrees out making the driver stand out in the cold by their pickup window read more

I've been ordering from this Dunkin Donuts for a couple months and every time I visit night shift they are awesome. Jah and Elijah are usually there and they are friendly, professional, and always remember my order! I would recommend going to this Dunkin Doughnuts. Oh they make the Matcha drink really good too! read more

Ordered three bagels, got 3 burnt bagels. Got three new ones and they are stale. Ordered two coffees and got two wrong coffees. Stay away from this one. read more

Dunkin' - a person holding a donut in their hand - Donuts Near Me - Harrisburg, Pennsylvania

This place is the perfect place for mobile ordering. Their lobby is a little small so you might have to wait in between their double doors when it gets busy. I accidently sent a mobile order at this location instead of the one I was headed to. I called them and the manager was very nice and told me that he is unable to credit my account but he would make my order when I was in the area again. I stopped in a couple days later and he said that they start their mobile order within minutes of receiving it. He didn't give me any trouble and made my order happily. There were more people working behind the counter than any other DD I've ever seen. They are fast and very efficient. read more

Morning crew is fast and efficient! In and out even with a line that backed up to the door. Thanks for the fuel to do a long 12 hour shift at the hospital. read more

Never get everything you order. There's always something missing, this time it was the coffeecake.

Horrible!! Ordered online order was messed up!! Iced coffee tasted horrible! I wont be back

Not happy, you pay how much for a donut with (just) icing and there is barely any on it. It's like they dipped it once and that's it! Seriously if I want a donut with icing I would like some icing with my donut, if I wanted a plain donut I would have bought a plain donut. You make tons of money don't be skimpy on the icing! Oh and BRING BACK THE PEANUT BUTTER FROSTING! Thank you. read more

You would think they would have pricing for donuts on the menu! Then when I asked the dizzy cashier she walked away!! I knew it was a reason I never went to this ghetto location!! read more

Wow, what happened to this place? We went in for an AFTERNOON coffee, we were the only ones to come in the store, it was empty. The sullen woman at the front begrudgingly took our order in a saucy way, yelling out to her coworker who seemed very distraught and miserable, he was making a to go order for a man that came in after us. He was shaking his head annoyingly like the customer waiting was being unreasonable in some way. But he wasn't being subtle that he was annoyed. We ordered 2 coffees and 2 donuts. As we waited like 6 people came in and the friendly banter between them was refreshing in contrast to the miserable employees. I honestly never saw these employees working there, so either it was sold to someone else, or maybe it was the "afternoon" relief for the regular employees? Regardless, we waited and waited as all the customers after us received their orders first. As we waited we couldn't help but notice how run down and dirty the place was, cracked plastic protective glass, splatters all over, smears on the walls, ceiling tiles all messed up, and a random fly landing on the food prep area really aided in the aesthetic. Now the "special" holiday blend that we were waiting so long to brew was pretty good. My coffee however was not what I anticipated, I ordered blueberry and it tasted like regular coffee. The donuts were fresh, and all the food and beverages combined were fine on their own, but the terrible miserable employees and dirty run down establishment left us with a nasty feeling of never stopping back. Years ago we wished hard that it would turn into a nice Dunkin like the Carlisle Pike one, and for a while, it was decent! But I don't know what happened but we probably will not stop again after today. I've worked in food service, I know how hard it is, but smiles go a long way, and a clean rag and sanitizer bucket is essential. What a shame. read more

I go out of my way to come to this DD. My order is always right. My food is always hot and my coffee is typically always correct. The parking lot is hard to get in and out of and there isn't a drive thru but I still prefer this DD out of the 4 locations close to me. read more

I come here frequently and have never had an issue. Today I was picking coffee up for my coworkers, it's been a bit rough for everyone lately. Was so focused on getting their coffees I forgot mine. Just as I was about to leave the nicest young lady brought the coffee out to my car. Most people wouldn't go above and beyond like that, but thank you! It meant so much. read more

Not one of DD's finer locations. Situated along a long strip of strip malls and big box chains. I recently read how DD did better in blind coffee taste tests. Decided I needed to try for myself. They asked if I wanted cream. I said "yes" and they seemed to fill up 1/3 of the cup with heavy cream. (I would have been fine with a splash of low fat milk.) I responded Splenda in response to if I wanted sugar and the reaction was -- yeah, go deal with that yourself. So here I am with piping hot coffee with thick cream in a cup which isn't very easy to sip from in the car. I ended up just dumping it off and driving off. read more

Nice people. But, the place is pretty much filthy. Everything about the place is either broken or in need of repair or urgently in need of someone who understands the word cleanliness. Probably OK for a cup of coffee but I would not advise riskingGetting anything to eat there read more

I have to agree that this is not one of DD's finer locations. If you need a dozen donuts... they're fine for that, although their selection isn't great. Watch the employees to make sure they're putting the donuts you specified in your box if you really care about that, because all of the employees I've met aren't great with their English and sometimes they miss part or all of what you said. I've had ice cream there that tasted freezer-burned, I'm guessing because most people don't come here for the ice cream, which is too bad. I've never gotten coffee at this location, but I'd bet David P. is right on in his description. read more

Poor cuStomer service. My boyfriend ordered a plain bagel. They did not have any in stock. He asked if there was anything to accommodate not having this on the inventory. The cashier was very nonchalant he was not interested in assuring a food customer service experience . We asked for a supervisor and left. Very unprofessional and not accomadating at all. read more

Avoid this location, especially during morning rush! I used to frequent this Dunkin' every morning before work. I usually do the mobile order at least 10-15 minutes beforehand and my order was always ready when I arrived. The last three times I've visited, I had to wait over 15 minutes to get my order (after doing the mobile order). They seem to be under new management and have all new staff. I think the new management doesn't have a clue what they are doing. The lines are always out the door and the staff, while friendly, seem very undertrained as well. They lack basic sanitation and food safety protocols too. Today I witnessed an employee sneeze to his side all over the floor in the food prep area. Also, I witnessed who I think is the manager scooping all of the ice for the coffee drinks with the cups themselves. Proper food safety protocols should include using a scooper for the ice. I would avoid this location not only because of the poor service, but for the simple fact that I don't want to catch any foodborne illnesses. read more

My experience at this location was very disappointing. The employee (slim, short with a mustache) was extremely rude to us exhibiting negative attitude and doing us a favor serving us. My boyfriend and I ordered bagels then asked for hot tap water and the employee insisted that we pay for the tap water. From my understanding, Dunkin's headquarters policy doesn't allow the franchises to charge for tap water, nor there is a tap water item on the menu. The employee/management is likely to pocket these dollars absent headquarters knowing about it. Stay away! read more

I have no complaints about this place. I always come in, and get what I ordered in a swift fashion. the woman behind the counter knows me and she is very friendly. my order has never been messed up here. I'm not sure what the others are saying. however my service has always been exceptional. especially during this $0.99 promotion. read more

I love the people here in this store there coffee is one of the best from the DD in the area they always have a smile and are so nice best part they are local to a lot of other stuff too read more

Do not visit this store if you wish to redeem your DD perks coupons. Man behind the counter, who I assume is the owner, would not accept my free beverage of any kind coupon. Even after he read it aloud and stated "of any size" he told me the coupon is only good for a medium (which it states nowhere). No luck in reminding him of the recent email from Dunkin to all customers stating free beverage coupons are now good on any size. When I told him I would prefer to use the coupon at another location then he simply walked away into a back room. Not saying the customer is always right, but it was right there in print! read more

This is the only dunkin I go to in the central pa area while traveling for work that I can count on getting a large coffee that is correct and tastes good every single time, any time of day. They do NOT have a drive through, they don't really have the room for one. If you go in the morning its very busy but they usually have 6-8 people working the counter so the line goes fast. Open 24 hours and holidays. read more