Got a latte with spoiled skim milk, almost threw up when I took a sip at work. Called the manager, said to stop by there the next day. I got there, he came out in a hurry, told me "order another one" and left. No apology, nothing extra, the absolute worst customer service ever. Guess Starbucks from now on. read more

Staff is so rude, always give an issue when THEY mess up my order that i pay for. I get the same thing every time everyday and they mess it up every single time. I also ask for extra cheese and pay for the charge and they do not ever follow the instructions or add it. Worst dunkin' I've been to read more

Fuck it , this is my second review on this establishment. Gave it another shot to see if they would mess up my order and yup exactly what I thought was gonna happen happens. read more

I love the egg, cheese & sausage croissants . The service is awesome & always clean inside. My husband loves the donuts of course. I have other Dunkin's closer but they are the only ones that make it right. I love the app. I accumulate points all winter so by spring time I get my coffee for FREE... read more

I've been going to Conway/Myrtle a lot lately to get a relatives house emptied, packed, and ready for sale. I have to say this Dunkin came in handy so many times while we were there. Whether it was coffee to get us going in the morning or revived in the afternoon, to a place for breakfast while potential buyers were viewing the house. We must have stopped in ten times over the last few months and we always had a great experience. The staff was friendly and they were quick with our orders. I will say that the drive through gets insane so just get out of your car and walk in. I know I can be lazy too, but once I went in, placed my order, paid, and walked out with everything, and someone in their car had moved up three spots. Definitely not worth the extra time. read more

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I've been to every dunkin in this county and I go DAILY. 544 IS the best and I've actually drove off from awful service and refusal to fix my order st 501 location. 544 has a lot of traffic and busy so the staff deal with a lot more. I love the night crew after 5 they always make the best drinks. Very nice staff and they messed up order once because mistakes happen but manager was amazing and made it right. They don't get enough credit. This is thr best dunkin in Horry imo. Again I go to dunkin 7 days a week all over and this one is by far the best. They also give my dog a pup cup and make his bacon crispy to perfection. read more

Food was nasty. Burnt and service was horrible. Not sure if it was because we were black. But I do not recommend this dunkin donut location. GOot yelled at by management. read more

Dunkin' - Burnt hash browns. - Coffee & Tea Near Me - Conway, South Carolina

Was running a bit early for an appointment and decided to stop by and grab an Apple fritter and a milk and kill a few minutes. Placed my order and the lady at the counter said the milk is in the Pepsi cooler with some other soft drinks. I reached and grabbed the milk. Picked up my Apple fritter and sat down and took 2 big swallows of milk only to find it was spoiled. I checked the date and it was expired. I went back to the counter to check and make sure the date on the bottle was the expiration date, and the lady informed me that it was indeed the expiration date. I informed her that it was spoiled and requested a bottle that was not. Upon her asking another employee to, find some milk. It was not expired. There was none. The gentleman that was behind the counter making coffee said sir we apologize but we're out of milk. Could I fix you a courtesy coffee. I thanked him and said yes. Thomas surprise he upgraded me and fixed probably the best cuppa coffee I've ever had. Apple fritter was incredibly good, but the customer service was 2nd to nine by this gentleman behind the counter. I think Tim and headed to my appointment. I normally would give this a much less review but because they rebounded so well I'm gonna give it three out of five stars. I'll be back because of the way I was treated. read more

I went there this morning before I went to school I asked for a large caramel iced coffee with extra cream and extra sugar they don't even mix it all up there's like Little bit less than half an inch of sugar just laying at the bottom of my iced coffee like hello wake up do your job that's why I pick Starbucks over Dunkin read more

Dunkin' - Look how they mix there drinks and just I go for a sip of my coffee and just get sugar like how the fuck - Coffee & Tea Near Me - Conway, South Carolina

There was a man that was in a coastal Carolina golf shirt that was doing amazing in this Dunkin' this morning when I walked inside to order! He was hustling and giving customers their orders in such a timely composed manner. Great employee!! read more

If it was possible to give zero stars I would. They completely messed up my drive thru order and gave me the wrong bagel so I went inside and asked for a new one. I waited there for 25 minutes and asked multiple times for my replacement bagel. They purposefully avoided eye contact and ignored me. So yeah don't go here. read more

I don't know who is running this place, but they need new management. The workers were on their phone and eating in front of the window while the line of cars wrapped around the building. I waited 20 minutes for a bagel. One bagel. And it was burnt. Save yourself the trouble and take the extra couple minutes to drive to the 501 Dunkin. They have it figured it out. read more

Cody always has my order prepared and ready to go when I walk in the door!!! Excellent service every time

Usually have no issue with this Dunkin', but I went this morning for breakfast to grab a bagel with cream cheese and this is how they gave it to me. I was extremely disappointed to say the least. read more

Dunkin' - Coffee & Tea Near Me - Conway, South Carolina

everything bagel with cream cheese, barely any cream cheese and they are kind of soggy. it's disappointing how no empathy or effort the workers put into what they are serving. did they make this and think the customer would enjoy this? read more

Dunkin' - a bagel with cream cheese on it - Coffee & Tea Near Me - Conway, South Carolina

What's with the frosting on these donuts? DUNK the donuts, don't love tap them and hope there is a little frosting on it. Same thing with the glazed munchkins, NO glaze. Do better read more

Bad management there and they are very very unsanitary. They reused old coffee filters by taking them out the garbage and washing them since they ran out. Talk about extreme cheapskates .They had rats and roaches too. Also Fuck that rude dumb bitch demaris she need to get a real life and a real job to support her family.They also overwork very young workers and let people leave whenever they want with no reprimands since they have a relationship with them. Workers don't wear gloves either. Save yourself a bad visit. Have a great day read more

The worst f**king location around. They never get anything correct and it is frustrating. So if you want it correct the first time don't go to this location. read more

there is an older gentleman has worked at this location for the past year or so and I am not exaggerating when I say food or drink is messed up every single time he takes my order in-store. I don't know if this is because of improper training or just plain incompetence, but this location needs to get their shit together because im done not getting stuff I paid for. Drive thru is usually fine, but in the mornings when the line is long I would like to go inside the store and still be able to get what I ordered. gonna start going to starbucks exclusively read more

Crazy affordable prices, brand new building, really friendly staff, free wifi, free refills, good spot to hang out and study, etc read more

Dunkin' - Coffee & Tea Near Me - Conway, South Carolina

These people are not professional please retrain these employees they gave us warm coffee then tried to fix it we ordered dark toast and once we got it the coffee taste like hot water read more

Honestly I wasn't a coffee person until I was dead tired at campus, decided to drop by between classes and try something iced. The man at the register helped me choose something tasty and let me tell you, I have gotten the same exact drink over 10 times since this incident. The employee who recommended this drink to me deserves a raise! Thank you so much read more

Worst location alongside 501 Conway as well. Ordered cream donut and got maple! How does that happen?

This is the worst Dunkin I've ever been to! I always get a chocolate frosted donut. I've never had to complain about how much frosting is on the donut until getting one from this place. I'm fine with a normal amount but they don't even give you enough frosting to cover the top of the donut! One day I went inside and asked for a better frosted donut and the girl said all the ones they had upfront were bad (they really were) so she grabbed the fresh ones from the back that weren't much better and let me pick one. They said they'd talk to the baker. So I tried one more time before giving up. Don't get their donuts! You will feel ripped off they're not even worth a $1 and I love Dunkin' Donuts. read more

Dunkin' - Coffee & Tea Near Me - Conway, South Carolina

food is ALWAYS cold bagels not toasted hash browns soggy and cold, drinks made incorrectly 7/10 times literally a constant let down losing faith in dunkin all together read more

Just a warning to people with the Dunkin app. and pay with app. Be very careful when you have a free item offer. If you accept the offer drink etc. and order say a sandwich. The free item shows up on the order, but not in the placed order, you will be charged for say the drink and the Sandwich. This company is either scamming people or has a lot of programming issues. When your at the window it's hard to dispute the charge and even if you do go inside, you will be treated like your crazy. read more

Every visit brings stellar drinks and treats. Prices at this location cannot be beat. Iced Macchiatos are made exactly how they should be made because it seems some locations don't do the right espresso shots. The hasbrowns are hot and the donuts and apple fritters are fresh and tasty! Don't drive by this Dunkin location! read more

One of the few places here that reminds me of Boston. Great place just wish they knew how to take orders like they do back home.

The morning crew is great! We have a problem with the workers being rude at every other dunkin, and we go to A LOT, but the people here go above and beyond! Some of the most friendly people around! It's impossible to leave there in a bad mood even at 7am before you finish your coffee. read more

This is the worst Dunkin' location I have ever been to. They rarely get my order right and the food is never made correctly. I always go out of my way to go to the other location near me because I dislike going to this one so much. My toasted bagel...never toasted and either has barely any cream cheese or 3 lbs of cream cheese.... no in between. If you get a breakfast sandwich.. I hope you like cold cheese. read more

About 75% of the time I go to this Dunkin there is some issue with my order. My coffee without sugar, toasted bagel instead of untoasted. I love Dunkin. It is at this location you just have to double check your order before you leave the drive thru otherwise you may be disappointed. read more