I love Dunkin. My kids are all at school in Boston and I spend a lot of time in the NY and CT suburbs where there are Dunkins everywhere. So why is this one so dirty all the time? It's the dirtiest Dunkin I've visited. Here is a photo but behind the counter was even worse. read more

Dunkin' - A mess. - Donuts Near Me - Bethesda, Maryland

This was an impromptu walk to this location from the office. I just had to need to get two sausage, egg and cheese croissants. The location is very easy to find an extremely clean and well presentable inside and outside. The staff is very friendly, although they're English a little questionable that they make good on my order. And Dunkin' Donuts coffee is some of the best ! In this location is also a Baskin Robbins ice cream store. read more

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The best of the three Dunkin locations in downtown Bethesda from a cleanliness, product quality and service perspective. A nice added bonus that Baskin Robbin's ice cream sits in the same location too. My kids love the donuts and munchkins here and they are often generous with an extra munchkin or two ! read more

First off: This is a Dunkin/Baskin-Robbins hybrid so all coupons can be used here. I've been coming to this location at least once a month since T-Mobile starting giving gift cards for coffee and ice cream. The staff is always friendly and they let you try a bunch of flavors without pressuring you to buy. They also had a big promotion when the new season of Stranger Things came out which was pretty cool. On the Dunkin' side, the donuts are always fresh and soft. Personally I recommend doing the donut holes over the traditional donut. The inside of the restaurant is kind of small and arranged strangely but most people seem to grab and go. They do have outdoor seating in the summer time. Make it a 2020 resolution to eat more ice cream. read more

Dunkin' - Donuts Near Me - Bethesda, Maryland

A large hot chocolate was the perfect thing on a cold day. It was less than $3! Throw in the free wifi and a good place to relax before braving the cold again. They also have Baskin and Robbins ice cream but to cold for that. read more

Dunkin' - A good selection of doughnuts. - Donuts Near Me - Bethesda, Maryland

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This is a great Dunkin Donuts. I go to Dunkin's exclusively and I pretty much order avocado toast at every one - this one was by far the best. read more

I love Dunkin' and this store was great! The people were friendly, they had a great selection for 3pm, and the donuts still tasted fresh and delicious. It was a great experience and I'll definitely be back. PS try the berry powdered donut, it's bomb! read more

Dunkin' - Berry Powdered Donut - Donuts Near Me - Bethesda, Maryland

The sign says hot fudge sundae, but it's only chocolate sauce!! You are not told before you order that it is not the hot fudge you wanted.

While most customers were obtaining their orders straight from the hands of the gentlemen working, my son's breakfast order was placed without gaining our attention on the top of the ice cream case. There it sat while I fretted stupidly around the restaurant attending to four kids, finally interrupting the ordering of another customer to ask why the food was not out. He gestured. If anyone had just said SOMETHING, it wouldn't have sat there for who knows how many minutes getting cold on the metal counter. Then they had only put 6 hash browns in the bag. Double annoyed! I spent $27 for a dozen donuts, a sausage breakfast sandwich & 6 hashbrowns. If you are unwilling to speak to customers waiting for their food, then please make the effort to get their attention some other way so they aren't getting angrier & angrier waiting for food sitting on the counter. Further, put up a SIGN if you expect customers to check for their food order. Why doesn't this store have an order & pick up counter???? It might be fast food, but a basic freakin sign would alleviate the workers from engaging in customers. It's clear they'd rather watch a Mom get more worried about being late to the next place, and worried the meter would run out, then speak to her about where the order was. We had 20 minutes. It's weird to spend 15 minutes fretting & no one telling you your food was with the ice cream. So annoying. Customers should not have to leave the store feeling stupid. read more

The manager is rude to customers and orders are frequently incomplete or wrong. While I love Dunkin' Donuts, this particular store leaves much to be desired. read more

Ordered some donuts and a cup of hot chocolate. The person at the counter was very thoughtful and put my medium hot chocolate into a large cup so it wouldn't overflow and be easier to walk around with. It is winter so he didn't want the hot chocolate to accidentally spill on my hand and burn me. That is superb customer service. read more

Dunkin' - a dozen donuts in a box - Donuts Near Me - Bethesda, Maryland

Just went in and waited 20 minutes for my order to be taken as they make a mountain of drinks for people that aren't there. They finally take my order and cut me off by saying food won't be made for awhile so I'm gonna have to wait. Won't be back. read more

Nice clean and wholesome always fresh and ready to go and good to the last drop to your tummy yummy. Note that so please believe that ASAP. read more

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I have been going to this Baskin Robbins /Dunkin doughnuts for a long time. I order the same iced latte every time I go and often get ice cream for my son as well, I ordered my normal drink with cream instead of milk and the young woman who was helping me gave me milk. Politely I asked her to please change it to cream and out of nowhere this manager possibly owner came out and started to yell at me saying they won't use cream and continued to berate me as I tried to explain calmly that I come there almost everyday and using cream had never been a problem. He also made sure to yell at me saying he hadn't seen me come in as if I were lying, All I had asked for was the cream and he screamed "We don't do that" and I said well each time I come in here they do it for me, I had already paid and he continued to carry on yelling at me that he would give me my money back, but refused to make a new one with cream. He couldn't calm himself and as I was leaving with the original wrong drink they had made, I said I am going to do my first yelp review as this is no way to treat anyone. He continued yelling as I left the place. This was a terrible experience over cream. I left shaking, needless to say, I will never return there again and I still can't believe how angry and terrible he behaved. I would like to give 0 stars, but it won't allow me so I'll give it one star for convenience. read more

I came into this Cordell Avenue store 3x last month. The second visit was for the iced coffee and a donut, HE was quick to complete the transaction and said, "Thank you". My first and third visits were horrible! The young lady behind the counter moves like a turtle and barely utters a word or a smile. It looked as if she did not want to be there!!! My last visit was the worst! She wasted my time waiting for her to come up to the counter. 5 minutes! There was ONLY me and another older couple behind me. I needed to purchase a gift card. Asked her what is the best way to purchase it, via using my DD app to pay or direct pay. She told me that I could pay for it with my DD app. Well, she was wrong! It did NOT work after I uploaded funds into my app account. She barely uttered, "Oh sorry". Now after 10 minutes, I was frustrated and left without buying the card bc of her lack of customer service & knowledge. I then would have to purchase it from my credit card...therefore spending $45 at Dunkin Donuts to purchase a $25 gift card. Still waiting for the manager/owner of this franchise to call after having reported to the corporate. Just horrible customer service at this Cordell Avenue store, how to give a rating minus 1(not a zero but -1)? read more

Whenever I go to this Dunkin, the staff is so friendly and helpful. A few months ago, I had placed an online order for pickup through the app. The app said the order didn't go through due to technical issues, so I arrived and just placed my order at the counter. I then realized that my order did go through after ordering in person and had two orders! I let the staff know and the manager I immediately came out and refunded one of the orders. He was super understanding and said that it can happen sometimes through the app during the morning rush. read more

Dunkin' - Chai Oatmilk Latte, Beyond Sausage Breakfast Sandwich, hashbrowns - Donuts Near Me - Bethesda, Maryland

Their doors were locked by 9:45 PM on Saturday night despite the sign saying they're open till 10 PM.

Drink: I ordered a medium dark roast with 2 pumps of sugar free french vanilla sweetener and almond milk. Nothing special and did its job to get me goin' in the morning. Donuts looked bomb but I didn't order any. Experience: I went on a Wednesday around 9:15 am and it was pretty packed with people. It shares a space with Baskin Robbins and the narrow area can get tight since there isn't really anywhere to wait for your order to come out. Service was fine and I got my drink fairly quickly. There were a few tables/seats inside and outside on the patio and street parking was easy to find. Value: Drink came out to under $3 - def cheaper than Starbucks! read more

I've been to this location a couple of times, when I've been pressed for time. They are very hard workers and I quickly obtained my food. My donuts and coffee were great, as they are at other Dunkin Donut's. I've met the manager and employees and they have provided me with good customer service and were very friendly. The location I have to say, is quite unique. It seems to me, they got a bad deal with getting an entrance behind this new building's generator, or whatever that gigantic electrical thing it is to the right of the entrance. I was actually disappointed when Smashburger oped up because I thought that Dunkin Donut's had canceled. It took time before I noticed that it had opened up, but was behind that electrical box thing! The interior designed space is well utilized however and the workers have concealed the generator tactfully and keep it clean. The seating arrangements are great and I'll have to bear in mind they have a Baskin Robin's as well! read more

Dunkin' - Entrance to the Left of Smashburger on Cordell Ave. - Donuts Near Me - Bethesda, Maryland

This is, by far, the best Dunkin' Donuts location in the area. The store is always spotless and, unlike most DD locations, has both indoor and outdoor seating areas that you actually want to sit in - clean, comfortable, and inviting. Every single person behind the counter I've ever interacted with over my many visits has been incredibly friendly and pleasant - again setting them apart from many DD locations nearby. The owner is a lovely gentleman who works very hard to make sure his guests are well-taken care of and is very proud of his store (as well he should be). Check 'em out sometimes - the coffee is always hot and served with a smile! read more

Dunkin' - Good morning! - Donuts Near Me - Bethesda, Maryland

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I usually grab coffee and breakfast at a nearby deli, but they're closed on Sundays. My Sunday backup was always Starbucks, but decided to find other possibilities in the area as well. Despite living a few blocks from here, I never realized this Dunkin' Donuts (DD, for those not in the know) existed! The storefront is tucked in a bit and not super obvious unless you're paying attention as you walk by (I'm particularly oblivious, so maybe nobody else has this problem). I haven't been to DD for years, but I've given it a try since I discovered it in Bethesda. I usually wake up earlyish on the weekends (7-9am), and I've never seen this DD particularly busy at that time of day. The cashiers have always been polite, and I've always received my correct order quickly so that I can get on my way. I've been most excited by the discovery that DD offers almond milk for their lattes- most places only offer soy as a non-dairy milk, so in my opinion, that gives DD bonus points in my book. I'm also a sucker for their iced tea. Their breakfast sandwiches are also pretty tasty, but not as filling as breakfast sandwiches I've had from elsewhere. They do have carriers, for which you order 2+ drinks. However, my only complaint is that they don't have the stopper splash sticks that Starbucks has. This means that when I carry my latte the third of a mile back to my apartment in the carrier, a good portion of my latte gets spilled everywhere. Maybe this isn't important in other areas where people tend to drive to get their coffee, but for a location in Bethesda- where a lot of people walk to get coffee in the morning- this is particularly important for customers. It's enough to make me think twice about getting a latte here on the weekends. However, having almond milk *almost* cancels that out. read more

Food quality is consistent with Dunkin (also is a Baskin Robbins) and the restaurant is clean. Tips for studiers/those that want to hangout: Seating outdoors and indoors for studying. There are a few outlets to charge your devices and this is the latest place in the area to study (Starbucks closes at 9, this dunkin closes at 10). There is also a public bathroom. read more

This is the friendliest and cleanest Dunkin Donuts/Baskin Robbins I've ever been to. The store is small and the layout is a bit awkward, especially if there's a crowd waiting to get their coffee or ice cream. But it's so close to my office and the staff is so great that I wouldn't dream of going anywhere else (I'm giving you the side-eye here Starbucks). Since they've opened I've been here at least a dozen times. Maybe two dozen. I highly recommend downloading the Dunkin Donuts app for coupons and for payment. The staff here knows how to use it and won't be confused when you pull out your phone to pay. They make my coffee exactly how I like it and the donuts have always been delicious. I'm usually in and out but they have seating and free wi-fi, so a longer coffee break may be in my future. read more

Ordered though the app 15 mins ahead of time, my friend went and picked up the order and they were out of every single item I had ordered. Why is the item available online and not in store? read more

Excellent service! Carlos and team are very personable striving to make sure our mornings are brighter. The on the go feature on the mobile app is a game changer and allows me to grab my coffee and treats quickly! read more

I accidentally did a remote order from the elm st store. The folks at Cordell not only filled my order, they called the elm store to cancel the duplicate. Great service! read more

I could not find the location. I drove around a few time but did not is any signs. I also walked around the area and still could not find the Dunkin read more

Stopped in for a green tea, on a break between clients. Nice, clean location. Service is good--at the same level of a Sonic and not quite Chick- Fil-A. What I really liked was the clean restroom and the outdoor seating. I enjoyed the nice breeze while getting my work done. read more

To continue with Dunkin locations, I will switch gears from Columbia Pike -Bailey's & Arlington to the other side of the river in Bethesda, MD. It was this location where I got the first punch card for free Iced coffee. They were having a radio promotion from DC 101 for the grand opening of this new location conveniently located in downtown Bethesda. I remembered that I took the Metro all the way from VA since I had something I was doing in DC that afternoon and didn't want to hunt for parking in DC. This was not a far walk from the Bethesda Metro. In addition to my free punch card, I had been to this location a few times since I have a friend who lives on Cordell. They are friendly at this location. They do a great job with the Iced coffee and sandwiches. The next two reviews will be Rockville locations where I got more grand opening punch cards. Then might as review the other location I went to in Rockville, and back into VA with 7 Corners. read more

Pretty standard when it comes to Dunkin' Donuts. This is a popular spot on weekends, so there can be a bit of a wait for your coffee and donuts. There's both indoor and outdoor seating here and the area is kept clean and tidy. The staff was friendly and asked if we wanted skim milk or whole milk in our coffee (this might be the first DD that has asked me that). Coffee and a donut is a great start to your day. I haven't tried anything from this venue's Baskin Robbins, but I'm sure it's delicious. read more

This Dunkin is the best, from the manager to the whole crew, they are super friendly and keep the store clean.

I have been coming to this location since it opened. It's a Dunkin and Baskin Robbins combo. A win-win in my book. No matter when I come here, I always enjoy my experience. Its always clean. Indoor and outdoor seating is available. There might be a line, but they manage to keep it moving. My coffee, donuts, ice cream is always delicious. Service has always been friendly and with a smile. The location is in between Smash Burger and Louisiana type kitchen place. The parking is paid street so bring change except for Holidays and Sundays its free. The parking garage is about a minute walk. Most likely you will not get a spot in front of the store, but its worth the extra few steps. Get your coffee on! read more

Went in as a family of 5 tonight. All got cones. Javon was so thoughtful. He was happy to share his opinion of various flavors with us. He recommended the coffee chocolate chip. It was delicious. He made our stop for ice cream fun. read more

Pretty good deal on cups! I needed a dozen and they sell them for 25 cents each. Only $3 per dozen! I think they also sell ice cream if you're hungry too. read more

I won't give you a drawn out explanation of the Dunk .. as you know exactly what it is already. Coffee/donuts/food/etc. The feedback you should take to heart is the following: 1. It's difficult to understand many of the staff. I am not critical of this, but several strugle to articulate your order (it may be an english as second language thing?) 2. The coffee. Ooph. The coffee you get is either completely blasted with sugar or not brewed properly. I honestly can't drink it. 3. The floor is perpetually being mopped. I've not been in here while the floors haven't been wet (I guess this is a good thing for cleanliness - but annoying when you are wearing leather soled shoes!) Aside from that .. its your general Dunk experience. read more

Donuts are decent. Coffee is pretty bad. I'll usually stop in for a donut. But if I need caffeine I just can't with this spot.

The early morning-weekday crew rocks! I have been coming multiple times a week at 6am for the past year and haven't had a negative experience. The staff is very friendly and also very efficient. I never have to wait more than 5 minutes for my coffee and many of the staff members have even memorized my order. This makes my coffee trips even more efficient. I love starting my day at this dunkin! read more

This is a great place that fills up on weekends. Still, the counter service is fast and friendly. This particular store occasionally send out paper coupons and can also process payment electronically if you have the DD app. The indoor seating area gets a bit loud--don't expect to study / read here--but there a few tables outside. This DD is located slightly off-street, so its easy to miss. Will def return. read more

Super cute DD! Great layout and decor. This place was poppin' at 10 am on a Monday. The line was longish, but not terrible. My coffee was made perfectly and quickly. Too bad this DD isn't my regular one. read more

Dunkin' - My favorite treat! Fabulous mauve nails courtesy of Mirage Nails. - Donuts Near Me - Bethesda, Maryland

I got a hot chocolate in the morning waiting for someone to open up the office. They had quite a lot of customers but they were able to serve everyone fairly quick. The hot chocolate was pretty good but it's not something special. I would definitely come back here if I want a hot drink or some doughnuts. read more

Dunkin' - Hot chocolate - Donuts Near Me - Bethesda, Maryland