Stopped in 1010 for donuts and bagel - BEC sesame - Bagel seemed a bit off but the food was great. Our cashier and service very friendly and we ate in too. Dining room clean. We so enjoy Dunkin!! read more

Dunkin' - My choice. - Donuts Near Me - Augusta, Georgia

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i will never go to this dunkin and do business ever again. The staff was very unprofessional . I was overcharged and was told I can't get my refund on something . I asked for a manager and they said they don't know the name of the manage. read more

You'd think a place that has half of its menu dedicated to beverages would know sugar doesn't dissolve in cold water. My iced coffee has a layer of sugar crystals at the bottom. My tater tots are slightly burnt. But the place is clean. There's only enough seating for 14. 15 if one of them can use a high chair. The staff is friendly and the wait time was pretty low. read more

Dunkin' - The DunKings meal - Donuts Near Me - Augusta, Georgia

This place is down the street from my clinic location, and I enjoy stopping by for donuts! It's very much your standard Dunkin', but the quality is great, and the staff are very friendly. Donuts are served fresh, and have not been disappointed by their quality. Definitely recommend stopping by! read more

Dunkin' - Donuts Near Me - Augusta, Georgia

This location is close to my prenatal appointment so I swung by before since I have some time to kill. Ordering is quick and easy, staff is prompt and friendly and products were visually appealing. My coffee actually had caramel swirl in it unlike the Grovetown location who are the stingiest folks when it comes to syrups. The munchkins looked so good and I don't even like jelly. I was impressed with looking at the box, silly I know, but when you're use to mediocre/terrible service, this was a nice surprise! The ONLY issue I had was at the drive thru window. Once they opened the window all you could smell was bleach. It was really strong and it hurt my stomach, and slightly upset it being pregnant. Besides that, a really nice location. read more

Dunkin' - Needed just a hint of caffeine this morning - Donuts Near Me - Augusta, Georgia

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Always pleasant and greeted with a smile at the drive-thru. Said goodbye to regular employee at window, Roman, as he was leaving DD. Always nice and polite. He said he was leaving me in good hands! He did! Love the morning staff at DD on Wheeler Rd, Augusta! PS Four stars as like me, always room to be better! M E P Martinez, GA read more

I've ordered ahead a few times and it's been not ready a few times. Nice staff though, clean inside.

Always fast, fresh and friendly. Have nothing but good things to say. The employees have always been very friendly.

A good spot to grab a quick cup of coffee or donuts when traveling, offers quick access to and from the highway. This location generally moves fairly quickly when making orders and is surrounded by several other eateries for convenience. read more

I went to Dunkin on wheeler rd. first and foremost I ordered a sourdough toast (what is toast? bread browned on both sides? ) not some warmed up bread and when you ask for them to toast it the get an attitude then to find out the person was the manager, I would expect better customer service. And when you ask for the company's phone number, they tell you they do not know it. It seemed she was more interested in her chit chat with other employees then her manager duties the customer comes second. The service was an absolute tragedy. Rude let put it this way you can dress up the store all you want but when you care more about wait time then customer service it will not be long before people start going to other stores. I would say I am highly dissatisfied. read more

This place located at 3668 Wheeler Rd Augusta Ga deserves no stars it's deplorable customer service. They poorly made my order on every visit. No professionalism, playing at the window over your order, non experienced shift leads and horrible communication skills. The manager needs to revamp the staff otherwise I'll never patronize this location again and I advise anyone else the same. read more

I can't complain about this Dunkin! They're fast, nice and they make great coffee! Great cold brew this morning read more

Dunkin' - Donuts Near Me - Augusta, Georgia

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So I want to love this location because it's close to my office, but they seem to nickel and dime you to death. I stop in here several times a week for a coffee. Once they charge me a dollar for a pup cup, now I can see a quarter, maybe $.50, but a dollar? That's just ridiculous and it's not even The money it's the principle of the fact that you're going to charge a customer paying 3 to 5 dollars for a cup of coffee an entire dollar for a little cup of whip cream for their pet. Last week I stopped and ordered a cuppa coffee, and they charge me $1.50 for a cup of water. Again why not $.50 for the cup. Other locations just don't do this. I stopped by the Walton Way location on Easter Sunday and they gave both of my dogs huge PUP Cups for free read more

This one-star review relates to customer service alone. I would give it less if I could. Orders are being messed up consistently. Retraining or reprimand is needed. Please make the correction if you want customers at this location. read more

I usually start my day off with a trip to Dunkin for a Latte and Snakin Bacon. Sometimes I even go in the evening for another latte. Overall I like the store and food. I would have no problem recommending. read more

Full disclosure: when it comes to chain donuts, I'm a Krispy Kreme fan. DD has a couple donuts I like but I find the bulk of their pastries heavy. I do like to grab a breakfast sandwich when I stop by for a coffee. It's in my neighborhood and very close to other places I love to eat. So, while this is a donut spot, I'm really there for the coffee. read more

This Dunkin took forever! there were 4 workers and only one was working. The worker who took our order was too busy on the phone and ignored us when we asked for napkins. it took over 7 minutes to make my coffee and there was only 1 person before me. No thank you. read more

Tried their coffee and a sandwich for the first time today. Not impressed. Donuts are great though, especially the French Cruller.

This place is incredible. My first time actually purchasing anything and this location is the best so far. I wanted to try a hot vanilla chai,but the steamer wasn't working so I chose the coffee with french vanilla and hazelnut and that's the perfect combination and the jelly doughnut to go with it. The service was marvelous and the servers had excellent behavior. I'll be coming here more in the future. read more

Stopped to get a midday pick-me-up. Ordered through mobile order & they only had 1/2 of the coffees made when I got to the window. Upon pulling off realized the coffees were terrible. Two simple iced coffees with caramel/mocha syrups tasted horrible. read more

Asked for 2 blueberry donuts, one glazed, Boston cream, ice coffee, hot chocolate. I received two none glazed chocolate donuts, dried out non-glazed regular donut, watered down hardly any chocolate flavoring with a hint of another flavor that was not French vanilla. The iced coffee was never received. I usually love dunkin but today the store must been having a bad day. read more

Best Dunkin Donuts I've ever been to. The staff are so friendly and the donuts were fresh and delicious even in the afternoon. Thank you

Quick service, very safe establishment with COVID 19 (everyone wearing mask) and the coffee was one of the best I've ever had. The lady handling the register was very nice and I could tell she genuinely liked her job. During this time, it's great to see another happy face. I'm going to be passing like three other Dunkin' Donuts just to come to this one. I was very impressed. read more

What more can I say this store has been open a little over a year and it a new plaza with 2 more eating joints that's a plus for all of them because they are near a hospital,interstate and 1.5 miles from a major shopping area. Service is a cheerful greeting with a smile,repeating the order suggestive sells and a very clean place.Breakfast,lunchtime i have had great service all times of the day and the donuts that I ask for are always on the shelf. Great store and will tell you to go by when in the area. read more

Dunkin' - Donuts Near Me - Augusta, Georgia

Highly disappointed! I went through the drive thru and wasn't greeted like a customer. I was rudely asked for my order, then asked to repeat, and after I finally got my order placed. I pulled to the window and watched the employees goof off for a solid 2 minutes while my drink sat within arms reach. read more

This 1 star is for liking the food. I've been to this location twice now and both times the staff seemed to hate their jobs. It really affects the level of service provided. After not receiving our full order I went back in to let them know. She said I'll get that out to you, we were sitting outside. The customer in line had to come out and tell me my donuts were sitting on the counter. The staff had set them their and walked off saying nothing to me. The food here is the same as all other Dunkin Donuts but the service makes this experience not pleasent. We will be looking for another donut shop now. read more

Worst coffee and donut hole we have ever had. Coffee tasted like hot water with a splash of cream and donuts were sticky and soggy.

My sister and her fiance recently sent me here to try the cold coffee for 99cents. Apparently, it's great and I had to check it out. I liked it. It was a little sweet for my taste, but to be expected a place known for its donuts. This cold coffee for 99 cents is a special and will be ending soon. They let you get any size. I ordered a Medium thinking I'd have a medium sized cup, but it was more like a 24oz. So if you are just looking to grab a little coffee order a small, which is probably still huge. They have outdoor seating if you'd like to hang and they also have drive thru for folks on the go. May visit again, but this time for a donnut. read more

Dunkin' - Storefront - Donuts Near Me - Augusta, Georgia

I'm surprised they don't know my name in here by now. I don't go everyday but several days a week. Everyone is always very friendly and service is fast. I love the 3-6pm coffee special. Right now it is a medium hot latte for $1.99, but I was a HUGE fan of the $0.99 large iced coffee or tea that they had during the summer. Their pumpkin swirl syrup is my absolute favorite because there is no need to put in additional sugar. Occasionally I will get a donut or one of the flatbread breakfast sandwiches - I am never disappointed! read more

Dunkin' - Monday morning latte - Donuts Near Me - Augusta, Georgia

You already know how much i love Dunkin. They now have a croissant donut! read more

Dunkin' - Luv it! Add caramel and 2 Splenda packets... Lawdy Lawd! - Donuts Near Me - Augusta, Georgia

The Boston Creme's are a dream! I enjoy them so much with a nice cold hazelnut coffee and you got yourself something. The thing that keeps me going back to DD is the great coupons we get in the mail. You can't beat saving a few dollars on some sweet treats. They have great customer service and they are pretty quick when it comes to getting me my order. I don't order much because I only think of donuts when I see DD, but they do have a pretty good menu that covers really good breakfast items and sandwich items. The location is great as well, I always find one on my way to the park with the kiddos or on the way home when I want a guilty sweet Boston Creme that is not going to break my wallet (b/c I most likely have a coupon for that) DD is the place I go! read more

Dunkin' - Oh the possibilities inside of this box! - Donuts Near Me - Augusta, Georgia

I don't like Dunkin Donut's their big toasty thing is disgusting and their caramel frappes are disgraces

Not bad guys! Other than a lady getting overly enthusiastic about them no longer serving pepper bacon crousants my experience was pretty good. Now they have maple bacon instead FYI. I ordered a chicken crousant and a coffee, both were way better than the hotel's "breakfast". Good strategic placement, would take this over hotel breakfast any day. read more

I've been frequenting this Dunkin' location the past few weeks on my way to work to grab my daily iced tea (I'm the half n half woman in the a.m.). I've been wanting to comment to the manager that the staff is always pleasant, friendly, seem to be happy at work every morning! I really enjoy driving thru this Dunkin' read more

This location always has fresh doughnuts in the morning that are never stale! My husband insists on grabbing breakfast here whenever he's in town. read more

I usually go here because it's close to my moms doctors office so it's really convenient. Every time I go here the service is always excellent. Very fast and polite! The only thing I would say about them needing to improve is when you order a latte or any kind of flavored beverage, I recommend you ask them to not put as much flavor syrup as they normally do. Most of the time when I order a drink here it's way too sweet, which is ok it's just something you gotta tell them like "hey, can you use one less pump of syrup then what you normally do?" And then everything works out haha. But really, they have great people working here and the orders always come out fast and with a friendly smile. Gotta love dunkin doughnuts! read more

Worst Dunkin' I've been to in town. They don't even make the classic donuts right. My glazed donut barely had any glaze and the chocolate barely had chocolate and no glaze like is normally done. When trying to ask about the glaze they acted like they had no idea what glaze even was and one of the girls had a bad attitude. She walked up to the girl helping us and said "let me see that shit" when the girl took our donut back. Definitely won't be going back. read more

Regularly stop by here and its always great. The staff is what makes this place better than the others.

I have been under the weather of late so I have been going to dunkin to get coffee and breakfast each morning. I am having to downgrade my rating as the hashbrowns not being crisp is the way they serve them and they just are not very good that way. The breakfast then gets a bit to pricey for just the sandwich. I got the veggie flat bread sandwich and it was pretty darn bad. I couldnt take but a couple bites. They over cooked the bread so it was like a hockey puck. Good for coffee and donuts, not so great for any of their breakfast sandwiches and hash browns. read more

Here's the thing about a Dunkin Donuts it helps to have more than 3 different kind of donuts and for the record munchkins bagels and muffins don't count get right with God Dunkin it's time to make the donuts damnit! I was really looking forward to this perhaps I can find another around but I doubt it. Your game is weak and your killing my cheat day smell ya later read more