Ambience. A Service. A/ D Food. / Drink- A PRICE. A This is the 2nd time I have come in the afternoon around 3:00" pm. And there were out of original glazed donuts. Something about problems in production ?! I would call next time before making a drive here to get KK donuts. If they run out of donuts the mgr said they sometimes would close early. Call or order early in morning and pickup! Oh MY. read more

Krispy Kreme - This is the 2nd time at this location that I have had bad luck by 3:00 pm getting original glazed. Grr. I'm calling next time. - Donuts Near Me - Augusta, Georgia

Showed up on St. Patrick's day to get the free donut for wearing green, on top of trying the special holiday donuts. I get it they were packed, but a "Hi welcome to Krispy Kreme would have been nice at least. Person at the front desk told us to wait, and started chatting up people in line the behind us and took their order since they were "buds". Then once they took my order, they forgot the free green donut for wearing green. They saw me check the box then made a huge sigh, told me to step out of the line and wait off to the side for the free donut. Got the donuts and headed out since the drive through line was already 7 cars deep. Donuts were good. But just wished for a better experience, especially my first time ever in a Krispy Kreme. read more

Krispy Kreme - Krispy Kreme Sign - Donuts Near Me - Augusta, Georgia

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Imagine going to a Krispy Kreme and the place not even having glazed doughnuts. Very disappointing service and lazy employees based off this experience. read more

Now I love a hot, fresh in the box, ready to melt in my mouth original Krispy Kreme donut as much as anyone but I'm not sure I can say it's the best donut in town. It's still ranking above Dunk'in, but it's not to hard to do that! I recently bought a dozen mixed glazed donuts here. I ordered on line and loved how easy that was. It was busy when we got to the tiny shop on Washington(Krispy Kremes are always clean and smell heavenly) but our order was ready! We were out the door in five minutes. This dozen donuts cost almost $18 before tax! Having just bought a dozen of the best mixed from Endonuts in N. Augusta for four dollars less, it wasn't hard to see Endonuts was winning the value for your money contest. They also ran away with the taste contest. I'm sure in the near future I'll have to give in to a craving for a hot glazed Krispy Kreme but for all other donut needs, I'll go elsewhere. read more

Everyone should try the pumpkin spice donuts!! I loved the pumpkin spice cheesecake the most, but all the seasonal flavors are 10/10! Definitely worth a try. read more

Krispy Kreme - a hand holding a doughnut with pink frosting and sprinkles - Donuts Near Me - Augusta, Georgia

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Unbelievable this place. The management here couldn't fight their way out of a wet paper bag if the bag didn't have a door marked EXIT. KK is promoting a 50% off dozen of chocolate glazed with the purchase of any other dozen. I went in at 8:50pm. This location does not close until 11pm. They told me they were out of chocolate glazed doughnuts and it would be tomorrow before they had anymore. ITS THE SPECIAL! This location can make FRESH doughnuts, but no...that would require a little extra effort. *last time at this location they had the doors locked at 7:00am. Said they were short staffed, but couldn't figure out how to handle it with 6 people inside. I preordered but had to wait in the drive thru line negating any benefit from preorder which made me late getting my daughter to school. Where has "above and beyond" customer service went??? read more

Krispy Kreme - The special that wasn't honored - Donuts Near Me - Augusta, Georgia

The workers are lazy. We tried three times to go to this Krispy Kreme for hot donuts, and we even went during the specified times (5-7pm). Every time we went, the sign was not on, and when we ask the workers, they come up with different excuses. One of them hesitated and mentioned that they were SUPPOSED to be making them all day. read more

We saw the hot sign on and decided to stop by and get a dozen. Unfortunately, the donuts were cold which is the reason for the rating. Disappointed because we were expecting at least warm treats. read more

Krispy Kreme - A Classic Assorted Dozen - Donuts Near Me - Augusta, Georgia

Dear Krispy Kreme, (this specific location) Yall have pissed me off so bad today! So let me tell y'all the story! So after I eat lunch at cook out I decided I needed something sweet. I go next door. Now per the app it said the light was on but it wasn't. So i go in and I'm trying to decide if i want donuts now or come back when the light is on so i can have some fresh good donuts. The worker pictured who's sitting on the phone is the one who told me to come back. FF.... So i walk all the way back over there order my 3pk them thangs were COLD. I said "uh un.. the girl told me yall would have some fresh ones" only to be told the oven thing didn't work. Then i see the manager working on the oven and so i waited and asked one of the workers is she about to get it working? He's like yeah.. so I'm like coo' he told me it should be about 5 mins. Yall.. my ears are on fire every time i think about it. Why the entire hell did they give some reheated donuts. And yes the box is warm so as I'm walking i decided to take a bite. I threw the dayum donut on the ground. I'm so pissed for wasting my money along with wasting my time. I NEED FREE DONUTS.. but not from this location. Y'all don't ever have to worry about me coming back to this location. Let me tell you this.. there were 2 guys who legit was trying to help and take care of me and i appreciate it. But that dayum manager... she needs another training! The end! read more

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They were sold out of every donut . Service is Lazy at best . People are not friendly at all. . It's obviously poor management . Dunkin's here I come. read more

I stopped in to get 18 donuts. I asked for Boston cream. And the one girl was rushing and not paying attention on 11-24 ... gave me white icing filled and not the donuts I asked for. Complete idiots here. Your job is not that hard, just pay attention for a change. read more

Krispy Kreme - NOT Boston Cream. JeeZe. - Donuts Near Me - Augusta, Georgia

Stopped by to get some doughnuts the total was $8.01. Gave her a Twenty and she gave me $1.99 change. I said mam I gave you a twenty and she immediately said that I only gave her a $10. I told her that was Impossible because I just came from the ATM and only had $20's. She said well then you need to come inside. When I pulled around her and her manager were deep in conversation. The manager walked over to me and said you gave her a $10. I said no that would be impossible I just came from the ATM. She said I will go look on the camera. After about 10 minutes she returned and said the camera wasn't working. I said then I need to talk to your manager. She said I will count the drawer. She took the money and about 10 minutes later she said the drawer count was correct. Of course, no proof just what she said. Then I said I need to talk to you manager. She said she would call her. Immediately she returned and said her manager watched it on camera from home and I only gave her a $10. Now just a minute. You said the camera wasn't working. Then she said I can't see the camera on screen but my manager can. In other words they are thieves. The $10 doesn't make a difference to me, it's the principle and lies. What if that $10 did make a difference? Watch your money. They have no problem stealing from you and lying about it. read more

Krispy Kreme doughnuts are amazing. melt in your mouth. Unfortunately they are pretty pricey!

A chain is a chain, it's hard to stand out too much. I've been to a few Krispy Kreme's in my life and for some reason they are always along the worst traffic roads imaginable. Same with this one, but thankfully it was on the convenient side for me as I was passing along. I purchased a regular dozen through a fundraiser for another organization (but still official KK fundraiser site) and it gave me a code to use, so I went in and told the cashier that I had the code. He seemed confused but thankfully he tried the code without any sort of talkback about how that won't work. And it worked, got my dozen, and headed off shortly after. Not a painful experience but there were also no other customers in the building, maybe a few in drive thru but it was a slower time of day for them. The donuts weren't super fresh but tasted fresh enough (and barely lasted the drive home). The sitting area was cute, looked old fashioned, but felt a little sticky like all Krispy Kreme's are. So like I said, not a terrible experience but nothing to write home about either. read more

Krispy Kreme is like an institution in the South. The hot light sign coming on is like a call to arms. I've had nothing but excellent doughnuts and drinks from this location. Their chillers are an awesome drink to cool you down in the summer and their seasonal Pumpkin Spice Doughnut is my favorite fall treat. They offer a free coffee and doughnut on Veterans Day, as well, which I consider to be a sweet gesture. read more

This location is just all around lazy and ghetto. Every time I go some worker has an attitude as if they're mad they got the job. I don't know if it's management or just the crew, it's probably both, but this location is horrific. Also, what store closes 30 minutes early? I was getting off work at the urgent care right down the street and really wanted to stop by and get some donuts real fast but they were closed and it was only 10:29. By the looks of it they looked like they had closed at least 10 minutes before I even got there because the whole floor was already mopped, and all the seating was moved out the way. The staff here is just absolutely lazy, and someone needs to check this location and figure it out. read more

Lazy workers and poor management!!! Very unprofessional placed an order on Jan. 22 and I got to the store and it was closed so waited till the next day to contact the store and they told me to wait a couple days for refund, I did that no money came back, fast forward to the 25th I go into the store to talk to the manager and she tells it's nothing she can do and I can dispute the transaction with my bank I'm sorry that was a very inappropriate response because, banks don't give money back because Krispy Kreme wasn't open but the online system is still taking orders this issue need to be resolved asap! read more

I've been to this location 4 times. Each time has gotten better but it's still not great. The customer service has gone from really really bad to subpar. My most recent visit the employees were actually nice to talk to. I did go through the drive thru. I feel like they are always rushing me with my order and most of the time there is no one inside and no one behind me. That's not a fun feeling. When I get my donuts I expect them to look amazing and be fresh and fluffy since it's Krispy Kreme. Unfortunately at this location they are not. I feel like they're from the day before and left out all night and the decorations are not too great either. Very disappointing. I only keep coming back because it's Krispy Kreme. read more

Krispy Kreme - Valentine's Day dozen - Donuts Near Me - Augusta, Georgia

We used the drive thru so I can't comment on the inside of this establishment. Customer service here was absolutely impeccable! The taste and freshness of the donuts were AMAZING. The glaze donuts melt in your mouth. The frozen mocha was the perfect blend and wasn't overly sweet! read more

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I would have given 5 stars but they were out of my favorite ones. It's National Doughnut Day! So you gotta get one. They're trying to give away 1,000,000 today. E & I did our part and snagged two! They even let us get em via drive thru! The line was out the door. We got a strawberry glazed with sprinkles and a New York Cheesecake! Thanks Krispy Kreme! You're the real MVP! read more

Krispy Kreme - The waiting continues - Donuts Near Me - Augusta, Georgia

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Old old old. Originally glazed dozen tasted like it had been sitting for days. Never again, shame on those teeny boopers so lazy they can't even make fresh doughnuts. read more

Online orders in Augustus, Ga is awful. I've ordered several time while visiting Grovetown Ga. Each order delivered was stale. I have two beautiful granddaughters that I order their favorite donuts from Krispy Kreme. I live out of state so when they do well in school I have their favorite treat delivered. I just asked my daughter how did they do this week. She said great but please don't order them donuts. She said mom the donuts are usually stale. I remember being at their home visiting and ordered some and they were stale. I thought that was just a one time thing but I understand it's always. You all should toss those nasty awful things and stop sending them to online customers. I'm sick of paying for poor service and having to accept it. How would you like paying for stale donut for your kids and grandkids. Shameful!!!Quality should be upmost important to ensure return customers. Plus, what are you teaching your staff? You're saying your online customers aren't important so dump inferior products on online customers. How nice of you. read more

I don't know if there's just no money to pay actual adults, but going to this store feels like kindergarten near nap time. The prissy drive through worker moaned about having to come serve in store customers. Everyone working had two speeds: slow and slower. They all had was seemed to be two attitudes: lazy and whatever. I wasn't going to Krispy Kreme on a Sunday evening expecting a full display case of donuts but I DID expect that with a store full of clients that some expediency and pleasant nature could be expected. I'm guessing that after nearly a year of handouts, no one is too keen on working for a paycheck. Buyer beware. Get your sugar fix - yes - - but don't expect anything from service read more

About 8 years ago I would have given this place a solid 4 to 5 for their donuts as they were so light and fluffy and they tasted divine. Now? Well I tried them a few times over the past year and this last time was the last as their quality as gone way wayyyyyyyyyy down and their donuts are now hard and they taste off for some reason. Maybe its because they changed their recipe or maybe they switched to using lower quality ingredients but what I do know is that I will not be back as I gave them every chance to fix the problem. read more

I love Krispy Kreme but not this location. Ordered a 3 pack with the light on and the worker gave me an attitude about the hot fresh donuts. Gave me my pack and I told her these weren't hot yet she continued to argue with me that they were fresh. It took another 15 mins to get my 3 pack with no one in front or behind, on a Thursday afternoon. She continued to talk to her co workers while my new donuts sat there on the counter. I'll try this location again and will post another review. read more

Customer service here sucks. Everyone in there hates their job. ESP the short guy. First face I see when I walk in there it ruins my whole day. NEVER GREETS customers. They just stand around and stare at you like you're inconveniencing their day. Today will be the last day I EVER come there read more

I've been coming to this location since I moved here about one year ago. Unfortunately, every time we order the cake batter filled doughnuts, they're not filled at all! It's a disappointment when you order an item based on the description and you get the complete opposite. I just want what I pay for! Has anyone else noticed this problem? I was curious and thought I would cut a couple of doughnuts in half and sure enough, it seems as if they were injected but never filled. I think Augusta Krispy Kreme needs to to a crash course in what a filled doughnut is. read more

Krispy Kreme - This is as "filled" as they get! - Donuts Near Me - Augusta, Georgia

This place is horrible. I stopped here at 0610 this morning to order coffee and donuts and I'll never come back. They were so rude. The customer service is absolutely horrible. They rushed me into ordering and rudely answered me when I asked questions. Save yourself a trip and go somewhere else. read more

All their doughnuts are delivered. They don't make them at this location. Plain is warmed and then iced. Not hot now. Glorified gas station. Terrible customer service. read more

I asked for a specific crème filled and they give me custard when I know they heard me say crème. This is bullshit so if you wanna waste money on some doughnuts you can't share and eat come here. read more

The only time I have come to this Krispy Kreme and it was for holiday donuts during Christmas time. I was disappointed when it was my turn to place my order and was told they were out of their holiday donuts and all they had were the holiday minis. I settled for the box of minis which made my toddler super happy so that was a nice outcome. But aside from that, the experience wasn't all that great. The drive thru staff was rude and not extremely helpful. The location was also not easy to navigate into and out of. I don't see myself coming back to this location for my family's fill of donuts. read more

This location is the main reason why I switched to Dunkin' Donuts. The customer has been subpar each visit to the point I might as well throw my money in the trash directly. Each time it's a wait for them to even come to the mic TO place the order. Next time if I'm REALLY wanting Krusty kreme I'll take my chances with the peach orchard location. At least you can place your order first . read more

I went to the place on my birthday and used a coupon that was sent to my email for a free doughnut and free coffee. The employees there were very polite and were very eager to get my order ready. Next time I'll try a chiller before I go to work. read more

No key lime donut?! Nooooo!! They ran out of the only doughnut I was looking for and had absolutely no cold drinks due to a broken cooler. You guys don't have a cooler in the back somewhere? I have to go to Publix for a Dean's chug of milk for this subpar second place cream doughnut? Fail. Epic. Fail. read more

Fantastic. I mean who doesn't love a ridiculously sweet doughnut. I went during St. Patrick's Day to indulge in the infamous green doughnut. The donut was hot, fresh, and green. The coolest part about this location is the fact that you can see all the donuts when they are being made. The staff is friendly and quick. However from previous experience I would not recommend the coffee. No matter what you do to it it is horrible. Overall for donuts I haven't found a better place yet. read more

It's exactly what you expect. Good service, fast, great donuts. A bit pricey, but then that's what you expect with the brand.

I was at this location yesterday. Picked up a dz glazed, 4 creme filled, 4 lemon filled at 12:30PM. Got home by 4PM & my husband & I were already anxious for our *treats*! He loves lemon & I love the creme filled. We both dug into our faves & had to spit it out. *Never have I ever" had a doughnut taste so rank!! We both immediately said, "UGH! Rancid oil!!" I had to brush my teeth to get the taste out. I hate to waste $23 on rancid doughnuts, but these will find their way to the bottom of the trash can. NOT going back. Clean out your fryers!!! read more

Super rude staff, handed me a coffee covered in coffee. Wasn't going to put it in my vehicle, luckily they gave me another clean cup to put it in. Will never go back to this location. read more

As a traveling food blogger, for A Pinch Of Butter, I get to try so many yummy treats but because I signed up for Krispy Kreme rewards they sent me a coupon for a free dozen yummy glazed donuts. How great is that? The service was excellent and I was highly impressed. read more

We've been patrons of this Krispy Kreme for years. We have always loved Krispy Kreme doughnuts more than any other national chain, but this Krispy Kreme location in Augusta GA continues to go downhill in both quality of food and customer service. The employees are rude, and the doughnuts are far from meeting Krispy Kreme standards. Don't waste your time and money. We won't be wasting any more of our time and money at this location either. read more