1 star only because I have to. I've tried this Dunkin many times over the years. My past three visits have consistently included extremely slow ticket times (at least 12 minutes for a drink), filthy dining room, and unprofessional employees. Mind you my visits are all before 6:30 AM. During my last visit the manager took an order outside, handed it to the customer and took a long walk into the building so she could vape. Under no circumstance will I patronize this Dunkin ever again. It's not worth the aggravation or potential health hazard from lack of cleanliness. If you need a hot drink or breakfast sandwich any local gas station is a much better option. read more

I was here Wednesday I pulled up at 10 am food was fantastic I got a sausage egg and cheese sandwich 100% delicious 10/10 whoever was on food should become a manager cause the others are clearly trash and can't communicate properly when having a messed up order or anything for that matter but seriously whoever is on food needs a raise or a management position read more

We came in the morning for bagel sandwiches. There were 2 doordash guys leaning into the counter. We were waiting for our order. The orders are all put on the counter. It is up to the customer to find their correct order. The doordasher grabbed his bag and our bag too. Went outside. Came back in and said he was missing something. We said he had our bag. He reached into it with his bare hands and opened our wrappers. The employee said nothing. My husband grabbed it and sat down. Everything was cold. DD receipts print out a number on the receipt and a corresponding one on the bag. Why doesn't management utilize these numbers and call them out to the people waiting for orders. It would prevent a burly dirty guy from putting his bare hands on my food! Think about this suggestion!!! read more

Served me a totally burnt avocado toast- see photos I always get a different price for the same avocado toast order every time I go. They usually put a whole egg on the avocado toast when I request one but sometimes they cut it up into tiny pieces which I thought was strange. Inconsistent with price and product served. And with all of the reviews stating how dirty it is, I plan to drive to the Dunkin' in Moon Township instead of this location. read more

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What a surprise, the new remodel is 100% better. So much more room. Very clean and happy staff. 5.stars read more

Dunkin' - Donuts Near Me - Aliquippa, Pennsylvania

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So I appreciate good service when it's good service but treating people the way I saw the worker in there being treated had me so upset. They put a young girl on the window who didn't own a BLACK coat. She was freezing and was shaking I felt so bad for her I really hate when establishments do this to people that are working hard and trying to make a living read more

I normally am sad mad about this Dunkin' but lately they have stepped up their game! I went in to order some breakfast to take home and everyone working was great. I ordered two doughnut holes, avocado toast, and a sandwich. Everything came out right, hot, and correct. I asked for a water after and go a huge glass with ice. I also got on my receipt a free doughnut if I bought a drink after doing a short survey. I ended up going back in two days and had a new refresher! read more

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We went through the drive thru, 2 mobile orders and one placed in drive thru. When we got to the window they handed us only 2 of 3 drinks, one of the drinks was completely wrong, they forgot the munchkins for one order, and for another order 2 orders of hashbrowns were ordered and they only gave us one and the other bag was empty. When we brought this up to the General manager who was working the window, he said the hashbrowns fell out into the larger bag but they weren't there at all. He was not a nice person at all and was running around doing nothing. read more

Somebody gave this place 2 stars. They must have been having a bad day. I live right across the street from them. I have interacted with them about 3 times a week. This is July 2024. There staff is excellen, kind and professional. if I owned a DD, I would want this exact same staff. I have never had anything bad from this place, not even a mistake! I too am a business owner! This crew held tight through the COVID epidemi. they probably do over a thousand cars a day in the drive through and they are very very efficient! The same people are here day in and day out! I'm not a coffee drinker. I like donuts! I dont have enough fingers and toes to count the times they have gone above and beyond for me! I love them! read more

we were passing through and decided to have breakfast this morning in the Aliquippa,PA Dunkin. wow!! it was filthy. Our feet stuck to the floor when we walked, garbage cans were overflowing, we couldn't find a clean table, the bathroom toilet and floor were dirty. we had too get a key from someone to use it. Very disappointing. We will avoid this one from now on. read more

The service at this DD was always pathetic... But since moving service to the drive-through only, it has become a complete joke. Picking up my morning coffee can take upwards of 35 minutes. Pedestrians attempt to use the drive-through and will jump in front of cars. Completely unsafe, unprofessional, and slow. read more

Dunkin' - I'd like to know exactly how making customers wait in line for 30 minutes in the drive-through better serves customers. - Donuts Near Me - Aliquippa, Pennsylvania

This place has gone downhill so fast since the manager got promoted. Summertime was so nice it walk was fully staffed and and I was regular so they all knew what I wanted and how I liked my iced latte now you're paying for extra espresso and mocha and you don't get extra stuff ever. It's like drinking a glass of milk and they are so incredibly slow. Omg waiting 30 to 40 minutes to be waited on and for 1 drink to be made is ridiculous, they need someone in here to manage this place right or it's going to close up real fast I for one don't come here every day anymore tired of paying for a signature latte that is never correct and at $7.08 a drink when I could stay at home and drink a glass of milk if that's what I wanted. I bought my own coffee grinder and espresso machine I'll just make my own. I've tried to stick it out and give the benefit of the doubt but I might as well throw my money out of the window because that's basically what I'm doing when I go there. read more

Blood everywhere although the manager claims it's red food coloring but when I bit into the donut it tasted like blood. You can see fingerprints all over the box and cup which tells me they weren't wearing gloves. I'm traumatized. Don't go here! read more

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Tried to get a frozen coffee this morning and there was way too much coffee syrup added where it tasted sour and acidic, undrinkable. So I went back and asked for them to fix it and they gave us the same thing again. I never have this issue at any other Dunkin'. I'm done going this location. read more

1 Star is for the staff and coffee. My bigger complaint is with the absentee franchisee/operator. This location has a FILTHY bathroom and service area where they provide the donuts customers. I'm from the Aliquippa area and seeing how filthy and slippery the place was being kept was very disappointing. The example this franchisee is providing to their employees and customers is unacceptable. I'll be reporting this location to DD Corp. read more

This is usually good but today I got a bagel and cream cheese and there was barely any cream cheese on it. I shouldn't have to pay more for cream cheese and barely get any. read more

Dunkin' - This is the amount of cream cheese they put on my bagel. It's ridiculous I pay extra for it and they barely put any on it. - Donuts Near Me - Aliquippa, Pennsylvania

No regular coffee, no water and no heat!! Go somewhere... anywhere else!! How can they even operate a business, without heat or water?? And they are a coffee shop... With no coffee?? This place shouldn't even be open. I hate to give bad reviews but how can I not. And the lack of empathy for the staff was pittful. " We have to wear jackets too because it's cold in here." Run don't walk don't go here!! read more

I'm giving it 5 stars because A - they sell fresh donuts. B- it's 18 degrees out and the coffee is HOT and C - they were super friendly! read more

Dunkin' - the front of a dunkin donuts coffee shop - Donuts Near Me - Aliquippa, Pennsylvania

I really love this dunkin donuts location. The associates are always very friendly and the inside dining area is bright and clean. It's probably the only dunkin donuts I've been in that is extremely nice inside. I am a breakfast regular, turkey sausage and egg on a flatbread and a large black iced coffee is my go to! My coffee is always fresh and delicious and the breakfast sandwich is hot and fresh as well. The only downside about this place is the drive-thru. Sometimes it's very quick and other times, you can be waiting 15 minutes to get your stuff. I guess it all depends on how busy they are. For that reason, I do have to deduct a star from the review. read more

Oh I always loved Dunkin Donuts and they have some great food as well these days. If you want a quick bite on your trip thru the day . Maybe something to start your morning off with, they've got a great little choice out here in Moon township . But everyone has their own opinions of course - only give 4 stars, but YOU be the judge, check'em out ! ( now to acknowledge, this ISN'T the one in Moon township though ) read more

Definitely one of the worst locations I've ever been too. Service is always terrible and rude, after every item they say "does that complete your order" even if they have said it 3 times. No, stop cutting me off I will tell you when ""that's it". Donuts always taste days old even when you go on a busy Saturday morning. read more

This store has always messed up my orders. I have messaged the manager jenn and she never responds or corrects the situation. Half the employees move like sloths and don't pay attention to customer needs read more

The Dunkin' Donuts here in Aliquippa are not good. I went through drive through and the guy got smart with me at the window and I told him he shouldn't b in customer service if he can not deal with the public. I went there on numerous occasions and they still get orders wrong. And not to satisfaction. Could be a better place if they cared for their customers and made your order properly read more

The donuts are always fresh and if you go inside you can usually get pretty quick service, but forget about going through the drive through if you're in any sort of a hurry because you're going to be waiting a while. The hot chocolate and hot apple cider are both delicious though and it's close to work so I'll obviously keep coming hereA, I just really wish they were faster. read more

Definitely the worst Dunkin I've been too. Service is always ALWAYS slow. Went this morning for a bagel and cream cheese and opened my bagel to find a pink acrylic nail in my cream cheese. Took the bagel back to Dunkin and the manager was not apologetic and stated "no one wears nails like that here" even though three of the drive through employees were wearing acrylic nails. Disrespectful. read more

I only go here for coffee. The staff is very friendly and accommodating. But you must go early in the morning for fresh coffee. Later, day 10:00 am, it tastes as if the coffee had been sitting on the burner. read more

We were so happy when this location opened. The store itself welcoming with lots of places to get comfortable and stay awhile. They offer free wifi. Unfortunately, every time I stop in, the donut display is 75% empty--no matter what time of the day. The counter staff is rude, and customers waiting to order are frequently ignored. Today's visit will definitely be my last. My donuts were chucked into the bag with no dividers so everything became chocolate inside. The woman after me ordered an Oreo drink that was advertised on their sign outside as well as pictured on their window. The cashier told her that he didn't know what she was talking about. The customer tried to explain what it was, and he eventually figured it out. After she left, the entire counter staff began talking loudly about what a "bitch" the woman had been. Everyone in the dining room could hear them. At least two families left in disgust before I did. It was completely inappropriate to be complaining and using foul language in front of other customers. I saw no point in complaining to the manager since it appeared everyone was in on the conversation. My mother has tried to contact corporate through the website, and never got a response. Maybe if they see complaints here, it will make a difference. My family won't be back to this store. read more

Do NOT go to this Dunkin' Donuts on a Friday night around 6:30pm. The "supposed" manager was disgustingly rude and treated us terribly. I ordered the exact same drink a small iced coffee with a caramel flavor shot, like I do about 3 times a week, and it tasted like dirty water. I drove back through the drive through to see if something could be added or if my drink could be remade. The "manager", that has absolutely no customer service skills, states that I ordered the drink and what do I want her to do about it. Wow! Then just stares. I asked for the manager and she said she is. My jaw dropped. I asked for a new drink. She begins making the drink then walks away out of sight. Hmm why would she do that? Needless to say I am not drinking my most likely spit in iced coffee! Thanks a ton! read more