After paying the required $20 appraisal fee (cash; no receipt) at the office, the appraiser glanced…read moreat my car and said, "this will be expensive." After a 90 second visual inspection, I received a detailed computer printout by email with itemized repair estimates, along with an invitation to ask questions. My simple question about a self-pay, simpler repair went unanswered.

Everything went well! They do beautiful work and are a pleasure to deal with…read more They were extremely helpful and Nick, the manager, is extremely knowledgeable.

I can't speak for the body work side. I can speak to the towing side. Son was in an accident. was…read morecharged $350 to tow 1.5 miles. I had it picked up first thing in the am and was told they would waive the storage fee. Highway robbery. Contacted for explanation of why it was so expensive and was ignored.

Top shelf operation !! Real professionals here. Great communications, and incredible work. I could…read morenot be more pleased or impressed. They even did a complete detail job . I couldn't be more pleased.

Quick friendly service. Went in for an estimate and they fix it right then. Dent is now…read moreundetectable. Couldn't be Happier.

Norm does fantastic work! He really is a magician in removing dents. I've brought several cars to…read morehim and have been amazed at the results each time.

Great prices! Awesome customer service and a perfect way to keep your car on the road.read more

First, the product they use works great, is very affordable, and is better than any other rust…read morepreventative I have ever tried. I really like their website with upfront pricing online. It is nice to book online as well.

I'm sorry to say the owner retired and sold the business to an out of state private equity firm…read morethat specializes in auto body repair shops. I brought my truck in and they wouldn't even look at it until a week later with an appointment. I've heard horror stories from two other car owners with their cars sitting in the lot for weeks with the work not even started. I'm following Shaun to his new shop, Port City Collision.

got super scammed by this place. had a bunch of work done, the long-time manager at the time was…read moredisgruntled and on his way out, I believe our job was one of the very last jobs on or near his last day. he also took another employee with him to start his own competing body shop. that employee is the one that did the work, they lied about the work they did and it lasted less than 6 months and it now looks like it did before the work. this place is a scam. I've called twice and never had my call returned.

Having my SUV repaired at Portland Collision was an absolute nightmare. The repair was a disaster…read more I called the shop and one of the managers agreed to look at the repair. Once they saw the shoddiness of the repair, they seemed embarrassed and promised to make it right. After another week with the SUV they were unable to produce quality work. I informed my insurance company of the awful repair and Portland Collision's failure to correct it. They agreed to have Moody's in Scarborough estimate repairs. Moody's had to replace parts that were not even damaged in the accident because Portland Collision tried to force parts together improperly. They even had to replace parts Portland Collision replaced. Both taillights had been broken, they reused the old decals, painted over damage on the bumper, and glued broken parts instead of replacing them. Portland Collision should not be in business and I hope my insurance company drops them as a preferred shop. They lack attention to detail and try to get you out of the door by saying their work is guaranteed. Guaranteed or not, there is no excuse for the bad repair work completed by this shop. I would never trust Portland Collision to repair a vehicle.

They were very nice but after a week with my car couldn't diagnose a problem that the 2nd place I…read morebrought it to after less than an hour. They also forgot to do one of the things that I asked them to do. Wasted my time and money and won't be bringing my car back ever again.

I've done business with S R Autobody several times over the past few years. I have found Stave to…read moredo quality work at a very reasonable price. He knows what he's doing and is very easy to deal with.

I was on vacation and had an auto body issue on a Saturday morning with a family of five in tow on…read moremy wife's birthday. Steve was the only one open. He got me right in, fixed me right up and got us back on the way in no time. 100% standup guy, super friendly and a godsend on a day like today. Highly recommended!

They communicated clearly and regularly, worked well with my insurance company, got the work done…read morewell and efficiently, and were generally congenial and competent.

I have known the owner Dave for twenty plus years. He handles all of my families vehicles with care…read moreand financial prudence, and he fights properly for your position with the insurance adjusters. Good guy, good service, and quality work. 4 stars, recommend.