I'm sorry to say the owner retired and sold the business to an out of state private equity firm…read morethat specializes in auto body repair shops. I brought my truck in and they wouldn't even look at it until a week later with an appointment. I've heard horror stories from two other car owners with their cars sitting in the lot for weeks with the work not even started. I'm following Shaun to his new shop, Port City Collision.

got super scammed by this place. had a bunch of work done, the long-time manager at the time was…read moredisgruntled and on his way out, I believe our job was one of the very last jobs on or near his last day. he also took another employee with him to start his own competing body shop. that employee is the one that did the work, they lied about the work they did and it lasted less than 6 months and it now looks like it did before the work. this place is a scam. I've called twice and never had my call returned.

I took my car for an estimate. Alex gave me a price and we agreed on a date to bring it in. He…read moregot the car back to me 2 days early, the workmanship was excellent, he took the time to eliminate a few minor scratches that were not part of the original estimate. Very happy I found this place. I will recommend to others.

They did excellent work at a reasonable price and finished when they said they would. Add in their…read morefriendly service, and they earn an unqualified recommendation.

Having my SUV repaired at Portland Collision was an absolute nightmare. The repair was a disaster…read more I called the shop and one of the managers agreed to look at the repair. Once they saw the shoddiness of the repair, they seemed embarrassed and promised to make it right. After another week with the SUV they were unable to produce quality work. I informed my insurance company of the awful repair and Portland Collision's failure to correct it. They agreed to have Moody's in Scarborough estimate repairs. Moody's had to replace parts that were not even damaged in the accident because Portland Collision tried to force parts together improperly. They even had to replace parts Portland Collision replaced. Both taillights had been broken, they reused the old decals, painted over damage on the bumper, and glued broken parts instead of replacing them. Portland Collision should not be in business and I hope my insurance company drops them as a preferred shop. They lack attention to detail and try to get you out of the door by saying their work is guaranteed. Guaranteed or not, there is no excuse for the bad repair work completed by this shop. I would never trust Portland Collision to repair a vehicle.

They were very nice but after a week with my car couldn't diagnose a problem that the 2nd place I…read morebrought it to after less than an hour. They also forgot to do one of the things that I asked them to do. Wasted my time and money and won't be bringing my car back ever again.

After paying the required $20 appraisal fee (cash; no receipt) at the office, the appraiser glanced…read moreat my car and said, "this will be expensive." After a 90 second visual inspection, I received a detailed computer printout by email with itemized repair estimates, along with an invitation to ask questions. My simple question about a self-pay, simpler repair went unanswered.

Everything went well! They do beautiful work and are a pleasure to deal with…read more They were extremely helpful and Nick, the manager, is extremely knowledgeable.

My wife and I have been coming here for at least the past 20 years. We bought a car here and have…read morehad 4 separate Subarus serviced here. The team; Andy, Tom and Dan is great. Firstly, they're honest , and then they do good work. And they're a reasonable alternative to the dealerships. Can't recommend them highly enough.

This is the best Subaru place in New England. They are Family owned, with Certified Mechanics. Not…read moreonly is this a great place for service but it's also the best car buying experience I've ever had. Since they have been doing Subaru's since '79 they know their stuff but can do other brand cars as well...

When I have any issue with my vehicles, Northeast is the place. I had a 2010 BMW X5 they cared for…read morewell, and though it is an expensive car to maintain, they made it easier. When I finally needed a new car, they did advise me to explore other models, but I stubbornly returned with a 2017 BMW X5, and they are now caring for it. These guys are down to Earth, easy to chat with about the issues of my vehicles, and make it better. I've referred friends and my wife to them. I trust them.

They checked out a used vehicle that I was considering purchasing when my usual mechanic was…read moreunavailable. Although they didn't know me from Adam, they were able to squeeze me that day at a fair price, and were very thorough. Great and friendly service.

Quality work & half the price of the body shop I regularly worked with. This place came highly…read morerecommended, could fit me in right away with a quote and get the work done quickly. This is one of these great local places where there are no frills & direct customer service from the guy who's doing the work.

I can't speak for the body work side. I can speak to the towing side. Son was in an accident. was…read morecharged $350 to tow 1.5 miles. I had it picked up first thing in the am and was told they would waive the storage fee. Highway robbery. Contacted for explanation of why it was so expensive and was ignored.

Top shelf operation !! Real professionals here. Great communications, and incredible work. I could…read morenot be more pleased or impressed. They even did a complete detail job . I couldn't be more pleased.

Amazing turn around time and very reasonably priced would definitely recommend. I dropped my car…read moreoff on a Wednesday morning it was ready by Friday and a quote elsewhere for 2k cost me 900 here quality work and affordable

If you're looking for good auto body work at a fair price, this is the place. Kent provides an…read moreaccurate estimate and, if you're on a budget, will fix only what essentially needs fixing. I have a 2011 Honda CRV. I went to a big outfit with multiple locations and got a $3600 quote. Kent quoted me $1300. I showed him the other quote and basically said that it was accurate if you wanted everything just exactly perfect and he could duplicate the work for $1000 less but "you have a 2011 Honda with 151K miles. I can fix it right and cut out all this fat for $1300." And when i had an issue with a fender popping out of place, he took care of it. Go see Kent. He's a fair guy with a small shop and he'll take care of you.