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Duke's Visa Services

3.7 (3 reviews)

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Connoisseur Travel - Connoisseur Travel

Connoisseur Travel

(56 reviews)

Foggy Bottom

My husband and I used Connoisseur Travel and hired Lynne Manganiello as our travel agent to help us…read morewith our week long trip to Ireland. Lynne is a charm to work with! Having never been to Ireland before, we gave her a list of our top things to do, our budget, and an idea of our accommodations. Lynne totally knocked it out of the park! She planned us the most amazing itinerary to explore both the tourist and local side of Ireland, all within our budget. Once we got overseas, there was not one issue with our flights or rental car, the hotels were comfortable and accommodating, and all of the events she planned for us to do were top notch and so amazing. Lynne can adapt any vacation into what you want it to be, and if plans change (like ours did, we originally wanted to go to Iceland and Ireland but then changed our mind)... she can alter your reservations and agenda without any hassle at all, just like she did for us! She was responsive to emails and phone calls, knowledgeable, and the whole planning experience was made stress-free thanks to Lynne. I would highly recommend Connoisseur Travel's Lynne Manganiello. We will be keeping her in mind for our next trip in 2020 to the Greek Islands!

Unfortunately I was given a lot of lip service and no results during the month I tried to work with…read morethe Washington DC Connoisseur Travel associates. My experience began with a very pleasant phone conversation about my hopes to plan a Washington DC trip for my grandmother with Connoisseur Travel's assistance. It was followed by no communication, help, or results with airfare, hotel recommendations/bookings , or tours over a 2-week period. I contacted Connoisseur directly to notify them of the lack of service and professionalism I had experienced. They responded with apologies, detailed questions and statements about how they planned to rectify the situation, and ideas about my Washington DC trip. With reservations, I decided to give the new associate a second chance because she seemed genuinely apologetic and knowledgeable. 2 weeks later my trip had not moved forward with Connoisseur's help. I ended up booking and reserving everything on my own and the prices had gone up because of all the time that had passed. I foolishly did not reach out to any other travel companies and trusted this company to help me and they failed. I am posting this review because I hope it helps others that might find themselves in my situation.

Travel Visa Pro

Travel Visa Pro

(30 reviews)

I cannot speak to the entire organization of TravelVisa Pro, because we have been dealing primarily…read morewith one person. So it is important to note that SHE gets five stars, and TravelVisa Pro is fortunate to have her around. The agent our hiring company initially assigned to us was busy one afternoon, so the receptionist (fortunately) put us through to an available agent, Christen Werner. She was so attentive, thorough, and immediate with her responses that my wife and I have dealt solely with her since then. Christen has been patient as we have been awaiting documents from various agents but yet has sent everything that has come across her desk immediately to the relevant visa issuing authorities at the Saudi Embassy. She has kept us up to date with each development in the process, even as some parties have (such as the registrar of my wife's alma matter ) submitted incorrect documentation and we had to wait for another set to be sent. My wife and I have taught overseas for over six years and the most frustrating thing is navigating multiple bureaucracies while having minimal feedback while your future is being held in the hands of strangers. Travel Visa Pro has been a breath of fresh air during this process that would otherwise be so frustrating. It will be a year before our family and friends see us again and we have enjoyed spending time with them in a mental state of peace. It is well worth the cost to not only have the visa process expedited but to have the peace and presence of mind in the last few weeks at home before you say goodbye for another year.

***AVOID USING THIS COMPANY AT ALL COSTS. "CONCIERGE" PROMISES NOT MET AND NO FULL REFUND. IT WILL…read moreBE CHEAPER AND FASTER FOR YOU TO JUST GO TO THE CONSULATE YOURSELF.*** This was my first time using Travel Visa Pro. I decided to give it a shot because I had a last minute business trip come up that required me getting my China visa. I had about 30 days to do it. When I put in my application, and paid extra for the "concierge services," my agent John Sisson told me I could expect around a 2 week turn around. He also gave me a list of documents to submit, which I did. I should also note, HE insisted I sent my expired Taiwanese passport, which I (and even the resolutions manager, Ruta, who admitted it to me over the phone) believed messed up my entire application. After the 2nd week mark, I started getting multiple strange requests for more and more documentation. This included a "statement" for 1) a "travel" document 2) "name change," which I've never had... 3) AND THEN, John came back and said they also wanted my birth certificate AND copies of both my parents' passports. This was ludicrous - all my Taiwanese American friends, along with my Taiwanese dad who has done visas for my family - never encountered this. They were all stunned that this was happening. The core problem is that I'm estranged from my biological mom's side of the family. I've also never had a birth certificate since I've kept a US passport all my life for I-9 employment, travel, identity verification, etc., and never had the need a birth cert. Never mind that it would be IMPOSSIBLE for me to get a copy of my biological mom's passport (assuming she even has one, or is still alive), I came to find after placing an order for a birth cert with California that it could take up to 14 weeks or more to receive. Since I couldn't afford to wait 14 weeks, I told Lester Sisson my situation. His response was basically, "Well, too bad, that's what the consulate wants." Then I told him and John I needed a refund since their service caused me to cancel my trip. After having to follow up a few times, they put me in contact with Ruta Stankus, the resolutions manager. I discussed everything with Ruta, and how upset I was about this whole situation. And that's where she told ME that she agreed we never should have sent the consulate my expired Taiwanese passport. She (and Lester, in writing - **see attached photo**) also said that recently, Travel Visa Pro has had lots of issues recently with getting dual Taiwanese-American citizens their China visas. She told me over the phone that she would get my passports back, along with a full refund. I did get my passports back, but they refunded me "the consulate fee" and "10% of the service fee." I asked them for a full refund, but Ruta basically blamed it on me and said YOU withdrew your application, so basically it's your fault. Needless to say, I am REALLY upset. I paid for "concierge" services and because of THEIR delays and incompetence, I had to cancel an overseas business trip. My bigger concern is, if Lester and Ruta are telling me they're KNOWINGLY seeing China visa delays with dual citizens "all the time," THEN WHY WAS I NOT WARNED BEFOREHAND THAT IT COULD TAKE LONGER THAN 2 WEEKS? It's as if they were surprised that it did, and then when it did, and I subsequently had to cancel my trip, and then withdrew my application, they blamed it on me for not just waiting another 14 weeks to maybe hopefully get my birth certificate. Who knows if I would have gotten random mysterious requests for more documentation and that a birth certificate, 14 weeks from now, would even settle it? So, I've wasted one month, had to cancel/rearrange a bunch of my business plans, and pay for the agency's dishonesty/incompetence with the turn around time. They also stopped responding to my emails asking for a refund. DO NOT USE AT ALL COSTS. THEY WOULD RATHER STEAL YOUR $400 THAN PAY FOR THEIR OWN FAILED SERVICE. I only used them to save myself a trip from having to fly to the consulate myself, but now it would have been faster and cheaper to have just done it myself.

Wild Life Wine Safaris

Wild Life Wine Safaris

(2 reviews)

Capitol Hill

This custom tailored trip created by Phyllis has been one of our "Best" trips in the 50yrs we have…read morebeen married in spite of Covid closing places down as we experienced South African life, safari,and wineries! Phyllis and our personal guide Sean kept adjusting as the conditioned changed ! The city was great, our safari and accommodations were superb, and the Richard Branson resort was spectacular even though we literally were their only guest due to countries closing down due to Covid. We were treated royally ! We would highly recommend this tour group for their outstanding personalized care!

Wild Life Wine Safaris allowed me to follow my lifelong dream of visiting South Africa and seeing…read moreexotic animals in their natural habitat. Because it is daunting to plan a trip half-way around the world when there is only limited travel information available, I decided to use experts who have actually lived in South Africa AND know what it is like to be a tourist there. They have test driven all their recommendations for safety, comfort, value, and reliability. I have to say that I hit a real home run by picking this company. Everything fell into place from the airport pickup clear though my airport drop-off. In the process, I experienced the trip of a lifetime that far exceeded my expectations which included terrific guided tours of major visitor destinations, scrumptious accommodations, horseback riding through wine country, and a safari experience that knocked my socks off. Plus they made me realize that luxury was not beyond my pocketbook! Using Wild Life Safaris was one of the best decisions I have ever made.

US Capitol Visitor Center - Inside the US Capitol Crypt

US Capitol Visitor Center

(266 reviews)

Not to be missed. I highly recommend booking a tour that includes timed tickets to the US Capitol…read more I used DC by Foot. Reason for using a tour guide is It's extremely crowded at the Visitors Center, and constant crowds of students on field trips to learn about our branches of government. The DC by Foot guides are very knowledgeable, they know where to go in the Capitol. The guide I had got House Gallery passes for our group and the commemorative 250 yr (US Semi quincentennial) admission tickets. I learned you can tell if the House or Senate is in session by looking to see if the flag is raised or not on the House or Senate side. The other part of the tour is watching a presentation then going with the US Capitol guides in red jackets and using audio to view the art and history. I also liked the souvenir shop there too so I got commemorative 250 items.

Definitely ask your elected official to get a tour! Such amazing history. Schedule a morning tour,…read moreand then go to the restaurant when it opens about 11 AM. Surprisingly, this restaurant actually was good, and the desserts were excellent. It was better than trying to find someplace to eat. They also had one of the best gift shops I had seen all week. The tour guide was extremely helpful with tips of other places to go, pointing out that we had direct access to the Library of Congress. This is definitely a must see. I had no idea you could walk to it from the capital, and then it actually was an active library.

Duke's Visa Services - travelservices - Updated May 2026

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