Hands down the best laundromat I've ever been to! The machines here wash your clothes super clean…read moreand efficiently -- way better than other places I've tried. The inside is spotless, well-maintained, and you can tell they really care about the customer experience. Not only is it clean, but they've thought of everything -- charging stations for your phone, TVs to watch while you wait, plenty of seating, and even a vending machine stocked with snacks and drinks. Don't waste your time or money going anywhere else. This is the spot if you want your laundry done right, be comfortable, and have a clean environment.

The machine that issues cards will not allow you to do change. My washer is waiting to have a part…read morereplaced. I wanted to wash 2 big loads at $9.75 each. Thats $19.50 and I was forced to load an even dollar amount at $20. I asked how I get my change and was told they do not give change.....even though theres a change machine present. Im glad it was here when I needed it, but what a scam! Next time I will go elsewhere so I don't have $0.50 stolen from me.

Wow!! Best laundromat, hands down!!! We travel throught the country and have needed laundry…read morefacilities numerous times over the last 35 years. Lola's is very clean with working machines. There are multiple payment options: cash, credit, debit, Apple/Google pay, loyalty card, and app. There is a single unisex bathroom, vending machines, seating, a play space for children, free wifi, and ample folding tables. We were in and out in a about an hour. We were greeted by Isabella, the attendant, upon entering the facility. She gave us a run down of the various washing machines/settings and offered to assist us. Washing machines use ozone water helping to disinfect laundry and spin at such a high rate, many clothing items were almost dry at the end of the cycle. High heat on the dryers and bidirectional spin (spins right, pauses, spins left, pauses, spins right, etc.) had a load of towels dry in 18 minutes. Leonard, the owner, was on site during our visit. He too checked in with us to see if we needed anything and were enjoying (as much as anyone can doing laundry) our experience. The value in time saved and quality of experience is well worth it at Lola's.

Only my 3rd time going 5o Lola's laundromat and I did have a great first impression with the…read moreemployee on my first time coming as well as the cleanliness of the facility but these last two times I have came earlier in the day and though it's still a very clean place thr customer service is very different it's more of an old town hair salon gossip fest very disheartening as ive personally over heard the older lady working in the day just gossip about the patrons to other patrons. Calling us honey and sweetie as we walk in but then to turn around and whisper about people and not very inconspicuous ether can be very uncomfortable

They open supposedly at 8:00am it is now 8:45 and they are still not open! If I could give 0 stars…read moreI would! It's the only laundry mat in town. Just visiting here pathetic that this is the only one in town! Don't bother calling the number of the business no one answers!

Low key laundromat with some new washers and dryers. Wash and folding service available.read more

Easiest and friendliest drop off laundry in town. Every spring, I take my thicker winter linen and…read morejackets. Price is always decent ($1.25lb) Recently got a upgrade outside and name change (The Laundry Room) so it's pretty modern outside but looks the same inside. Same great service now even more efficient with online payment. Loved it!

Robin is a staff member at this business and was amazingly helpful and kind!…read more I absolutely loathe going to laundromat, but I never place my comforters and/or bedspreads in my own machine, therefore, the need to visit this establishment. Robin made my visit very pleasant! This establishment does quite a bit of drop off laundry service, three staff members were busy folding and ironing laundry for customers. For individuals who opt for self-serve washing and drying, they have a variety of different sized washing machines, and an entire wall of new dryers. All the machines are wiped down after each load and appear super clean. The cost is reasonable for the self-serve washing/drying. I did not inquire about the drop-off service so I am unable to provide insight on that service. They offer two coin machines, as well as vending machines and an ATM. The staff informed me that they are completely remodeling the business, they are adding six new big washing machines (60 lb and 80 lb load capacity), they are putting in new flooring, painting, closing off the back right section (which is where they will be performing the drop-off service tasks of folding, ironing, and bagging laundry. They are also going to add a patio table outside of the entrance and changing the name to "The Laundry Room". The remodel should be completed by the end of June 2025. When I need external laundry services I will definitely return to this business.

I bring my comforters because they are too big for a standard washer and dryer. However, they are…read moreoften unavailable. It seems the staff is often using them for their jobs. Otherwise, the place is clean and comfortable and the staff is friendly and helpful.

Y'all have to get it together. I've been coming here since November 2022 and the exact same washer…read moreand dryers have been broken ever since. Every single time I go you have to fight for washer and dryers. I usually bring at least 5 loads of laundry so I try to go when no one is there to get them all in at once. Today was the worst experience by far. Not only did some creepy dude come and take one of the washers I was using instead of using a one washer next to the ones he was using but then I had people TWICE come up and camp out on the folding table I had set all my stuff on with my phone and quarters. The second time it happened I was pissed and I told the woman that had just shown up that it was my stuff and I was using that table. The employees were quick to tell people who got there first to use the washers, but didn't even give me a chance to unload the washer I was using, that I was sitting right in front of. The washer she emptied was all my personal clothes with underwear and stuff and I don't want some random person touching that! The biggest frustration every single time I come by far is the broken washer and dryers. The employees don't do through sweeps throughout the day so if you are forced to use one of the bottom dryers and your stuff touches the floor (nasty) then whatever is on the floor gets on your clean clothes. There's a couple of machines that eat quarters so if you don't know you wouldn't notice it. The ac is also not on so it is hotter inside than it is outside. Every time I go home I find huge hair balls with other peoples hair in my freshly cleaned laundry. I wish I could buy a washer and dryer and have one installed at my house so I could be done with this place!!

Our washing machine went out, so we went to the Laundromat while we waited for the new one to be…read moredelivered. The space was very clean, and the washers/dryers finished their cycles quickly. The staff member who was there was very helpful. Highly recommend.

Exceptional! Clean laundromat in a convenient location. Plenty of washers and dryers. Very friendly…read more, helpful workers.

Very clean. Small play area for young children, free WiFi for older kids. Employee super helpful…read moreand friendly! Great environment. Would highly recommend!

From the owner: New Multiligual machines! Wash, dry, fold service! Drive thru window!read more

I can't really say to much about it but I know that that it doesn't really stay busy that much…read moreanymore maybe a few customers will come in and that's what I think about it I just don't why it is not that busy no more

I will not be coming back here…read more This place has half of its machines out of order, everything is a little out of date, and to top it all off... The owner pointed me towards a machine he thought would be a good size for me. However, once I started to load the washer, I realized it was far too large and I started to look for one that was smaller and cheaper. He came over looked inside and said, "No, it is fine" and then closes the door to the washer. I protest more that I want to move to a smaller washer and he insists that it will not fit. My washer wasn't even halfway full... He then grabs my quarters and starts putting them in the slot, pretending like i don't know how to work the machine. And when I try to open and move it again, he tells me it is fine and closes it. So, I just let it go and told myself that it wasn't worth an altercation. He is openly trying to scam me, which I really don't appreciate. And assuming that since Im obviously not from around here that I do not know any better. I will not be coming back.

Clean never crowded in the early morning so its the best time to go but they do need to fix the…read morewashers and dryers the big ones in the back over all it gets your clothes clean fair prices 7.50 for the large ones for 40 lbs

From the owner: Laurie's Laundry offers self service washer and dryers with an attendant always on duty. We also…read morehave a Wash, Dry, and Fold drop off service with fast reliable timing.

Needed access to large dryers for king bedspreads & tried this because family member liked it. It…read morewas great! Clean...everything worked...nice seating area. The no-coin feature worked great, once i got it to accept my card .. . This is the nicest I've found in Winchester.

No staff, no number to call when problems occur. Had to bring home wet laundry because no one could…read moreconnect to any dryer through the app. Owner lives in Texas, this one is in Kentucky, so good luck getting any help. Maybe if the owner wasn't so greedy he would staff his business.