THESE FOOLS DESTROYED TWO EXTREMELY EXPENSIVE SHIRTS!!!…read more When I called and politely asked for a manager and explained that I was halfway across the US after entrusting them to care for my clothes prior-and was now standing in a hotel room taking them out of their little blue bags and off their cheap wire hangars (not even cardboard to protect the shoulders and collar), the woman raised her voice and refused to allow me to even finish reading her the id numbers off their green paper tags they stapled to my garments!!!! NEVER EVER TAKE ANYTHING YOU WANT TO WEAR AGAIN TO THESE TERRIBLE, GREEDY, NASTY and UNTRAINED IDIOTS! Nominating them for WORST OF KENTUCKY!!!!

Poor service, poor attitude, poor function, poor communication. Came here for years because of the…read moreconvenient location, won't be back.

Super friendly and knowledgeable staff, quick turnaround, and quality service all at a very very…read morereasonable price. Would highly recommend

Very friendly, great prices, dry cleaning of my 4 suits looks great!! If you need a great dry…read morecleaner that charges a reasonable price, make sure you stop by.

I absolutely like having my dress shirts cleaned & pressed at this Harts location! ( as I'm lazy to…read moreiron myself ) I also like the customer service I receive, Michelle is great & remembered my name, that my friend is awesome customer service! I'll be back!

Hart's just ran an amazing special on comforters and they did a great job on my feather duvet -…read moreperfect timing as it came out of storage for "False Fall", and there is nothing better than snuggling in a fluffy duvet on a chilly morning!

Probably a little pricey if you do a lot of dry cleaning, but since most of my wardrobe is…read morewash-n-wear I don't mind to pay a little more to shop local. The inside of the store is clean and seems to be organized and smoothly operated. Centrally located in Chevy Chase near Josie's!

The staff is friendly and they offer 1 hour dry cleaning. However, they are pretty pricy. I paid…read more$36 to get a dress, pair of pants, and a sarong dry cleaned. Then, when I picked up my clothes I noticed that the designer tag inside my dress was hanging on by only one side and the dry cleaning tag was attached to it. That annoyed me. I will have to sew it back on. They must have torn one side off when attaching the dry cleaning tag and didn't fix it. That is not worth the high price they charged.

The prices are a little high, and the staff there are kind of lethargic. Anytime I go in, they act…read morelike I'm inconveniencing them somehow. That said, a dry cleaner is a dry cleaner. They do the job, just not with a smile.

I dropped a pair of kahkis off early March ( before covid) they had a hole in the back pocket about…read morea pinky nail big. So when I drop them off Richmond road store. I'm told 3 weeks. So 3 weeks later I go back shop is shut down. So I call palamar location and was told " have no idea where they are, guess they are lost" so a few days later call again same reply so I chalked it up to lost pants due to covid issue. It's $20 pair of pants. So 5 months later I get a call from the brighteon store that my pants are ready there. I was like " what pants? It's only been 5 months" so I go to get the pants I was told were lost 5 months ago!!! Then when I was charged $20.88 !!! I almost told them to keep them but my card was already charged. I think Hart's should have either A) comped the pants B) discount price. Hart's you are so guilty of price gouging!!! To give you a example different pair of pants bigger hole opposite back pocket. Concord cleaners $9 back in 5 days look brand new. I learned my lesson with Hart's and I advise ppl to steer clear of them. A second mortgage on your home should not be required to get dry cleaning!!

Superior quality and service. Fair prices and family owned business that opens early--6:30 am.read more

Well, I changed to this cleaners due to pricing at my other cleaners. Penny wise pound foolish. I…read moretook an expensive dress that had two small salad dressing spots. I said: DO NOT spot clean this as it will leach out the color. I would rather have the spot than the color leached out. Well, they leached out the color, were ugly about it, insisted on recleaning (like that puts color BACK), then when I came back, said they didn't do it. THe front desk person said they were afraid of the manager, and wouldn't support me for fear of losing their job. How you do one thing is how you do everything, and lying and bullying don't seem to be very good business practices to me.

These guys are my hero's!! I had a jacket that I absolutely love that had gotten washed and dried…read moreby my son and I thought it was ruined. I was so sad. So I wandered in here thinking they were going to tell me to.throw it away and just be over it. The ladies were so very, very nice! Told me no problem, they would take care of it. Today I picked it up and it looks brand new. I almost cried I was so happy!!! I would definitely recommend this dry cleaner and you can bet I will never go anyplace else for my dry cleaning needs!! Thanks again!!!

I have been using Chase Cleaners for over 2 years now. It started as convenience due to my…read moreproximity to the location- but now they are the only company I trust to clean my clothes right. Here's what I feel they do really well: Pricing is really fair for standard cleanings. I typically come out of the store paying less than $50 unless I'm bringing really large pieces, specialty clothing like leather, or have more than 6 pieces to be cleaned. They are also very timely on service. If you arrive by 9AM (I think) you can drop off your clothes for same day service- but even if you don't make the cutoff time for same day service I can typically get my business clothes back in 24-48 hours. I know they have a third party cleaner for leather - so that will take longer. Bedding took 4-5 days but was well worth the investment for the comforter that I needed cleaned (it had a nice dog smell to it). The only thing I can say they could do better is setting up a website for informations/Q&A. The absence of that is part of why I think writing this review is important for a local business in the neighborhood. I did not expect to be so particular about a dry cleaning place, but here I am traveling for work and deciding that I will just wait to get my suit cleaned between work trips this week and next week just so I can take it to people I trust. Thanks to the kind people at Chase Cleaners for always taking care of me :)

My first experience was a pretty disappointing one. I dropped off some sunbrella curtains and some…read morewool blankets to be dry cleaned and they told me they would be ready in a week. I came back two weeks later to find that they had not been cleaned at all, and apparently didn't have the resources to do the cleaning that needed done in the first place. The owner claimed to have called me to notify me, but that was not the case. I asked if they could do anything for me to offset my disappointment so I could hopefully justify using them again in the future and they denied my request. The people at the desk both when I dropped off and when I went to pick up were very polite, but not actually helpful unfortunately.

Very clean. Small play area for young children, free WiFi for older kids. Employee super helpful…read moreand friendly! Great environment. Would highly recommend!

From the owner: New Multiligual machines! Wash, dry, fold service! Drive thru window!read more