All Custom Embroidery

•$$

Customer service is abysmal. Purchased a plate to have all of my items embroidered at this…read morelocation. The plate was over $100. This was about three years ago. I'm now being told they will only do a quantity larger than what I have typically given them. She also told me it's been their policy for 10 years. However, I know that is not true because I haven't even been with my company for 10 years. She was very rude and I'm just taking aba how poorly I was treated.

Called to check on getting a hat done. I have the embroidery file already. They immediately told me…read morethey didn't do small projects and to call a person in the mall. As I do appreciate that they were up front she was kinda short about it. That being said don't come here or call here unless you have a large order. They are not intersect in your business.

Sandy's Sewing Center

3.4

(5 reviews)

This is a great little sewing shop! I have been a regular customer for 14 years now and have found…read morethe staff to be so easy to work with. Always helpful and willing to share their expertise, they have taught me more about the ever-changing field of home sewing and machine embroidery than I ever thought i could learn. Sandy absolutely loves sewing and working with people and Vicki is the perfect associate. Their attention to detail and continuing education with Viking serve their clientele expertly. I am sorry Leslie did not have a good experience on her only visit there. She should drop by more frequently and get to know the staff and take a class or two. Then she will learn how accommodating they are. They freely share their knowledge and carefully guide their customers through difficult projects. Thread, scissors, and other basic sewing supplies are on hand to be shared freely in class. Other shops do not provide this kind of service; you must buy a new spool of thread and other accessories. Customers are also encouraged to drop in for help with a project, at no charge. (I understand that at least one other shop in Lexington requires an appointment for such help and charges a fee.) Technical assistance with software and help using the machines are also freely given. Sandy's son Will is a Viking certified technician and expertly handles repairs. One other comment to those who would judge any business on the basis of one visit: no one can please all the people all the time. Sandy has owned and operated her business very successfully for almost 30 years. She's doing something right!

I called (11am) on my way to pick up my machine from a schedule maintenance to give my eta, since I…read morelive 1.5 hours away. William answered and told me he didn't have my machine ready. He said he didn't know the arrangement that his mom made. He said to give him a couple of hours and he would have it done (1pm). I reminded him of the list of issues I needed addressed that I typed out and gave to Sandy. He said he would look for it. Approximately 3 hours later (at 2:30pm), I arrived to pick up my machine. He said it wasn't done, but that I could take it. I reminded him that: * I live far away * I couldn't return for several more days * I couldn't leave my laptop * And at the time of dropping off my machine, I was assured that 1 week was more than enough time to see about/repair any issues my machine was having He started yelling at me that his mom was sick today and he couldn't do it all. He was yelling, waving his arms around, stomping off and slamming stuff. He continued yelling at me in front of the customers in the store. When I got my machine in my hands, he said to "just get out and I'll do it for free just leave!" I was unable to have a calm conversation with him or was he willing to come to a solution. He continued yelling, "MY MOM IS SICK TODAY". Now I have to pay someone else for my Free First Cleaning/Maintenance on a machine I bought there 6 months prior. I left the store visibly upset. The verbal abuse was intense A customer was lost.

Big Bang Customs

(5 reviews)

•$

Had decals made for vehicles. High quality work & done…read moreexactly as I described. Will definitely have more work done by them in the future. Decals have been on vehicle exteriors for 18 months & are as good as new.

This place is great! I found them here on yelp, gave them a call and the customer service was…read moreoutstanding! They got my first order finished very fast and have great pricing. A couple weeks later I decided to use them again for some hats and more shirts for my business and they went out of their way to get them done before my first day of opening my food truck! Thanks guys! I will use you every time! Jake Henderson! Keep up the good work

Classic Engraving and Embroidery

3.3

(7 reviews)

They were so great! They allowed me to custom design my own monogram. They even stayed open late…read morefor me so I could pick up my item. Great customer service!

The folks here were quick to respond to a price quote via email and called me to answer more…read morequestions. Did great work embroidering a corporate logo on a winter coat for me. Quality looks perfect and was done in exactly the time frame they gave me, which was only a matter of days since it was a single item. Fair price and quick, high quality work!

Sew A Lot Lexington

3.7

Sew A Lot in Lexington is a neat place to go to find sewing machines, fabric and all the neat…read morethings for crafts,quilt, embroidery and much more. The employees are so friendly and knowledgeable about what they sell.

Previously I had enjoyed going to this store, friendly staff, clean, bright and well organized…read more Sadly, this was not the case this time. I went to the store because I had received an email (see below) that they were having 30% off. It's about a 35 min drive for me. When I walked in a gentleman was the only person there. I asked him about the sale. He said it was only Pfaff machines and accessories. I pointed out the signs displayed and my email, and he just kept rereading it out-loud. Like he was trying to justify what he told me. Anyway, finally, he asked "well, what exactly did you want to purchase with the discount?" I had already told him notions, stabilizers, etc. Frankly, I felt offended by this question. As if I needed to beg him for each item. So I simply said, "nothing, thank you" and left. Meanwhile, I'm still getting emails, one today saying the sale ends tomorrow, and please post review to yelp, Facebook etc. So here is your review, sorry.

DP & Son Watch Repair

4.4

(21 reviews)

Most helpful, works within capabilities, fair price and service with a smile…read more Parking is also around on the side of front looks crowded.

I have been going to DP & Sons for some years now but I guess I never wrote a review. Was going to…read morea chain store for watch batteries when I first moved to Louisville, but they didn't do all brands or styles and didn't always do a good job. Plus got crazy expensive! (I have a lot of watches.) Highly recommend this business!

Appliance Repair

4.8

(43 reviews)

Doug did a fantastic job and was very helpful with preventative maintenance tips!…read more He is much more reasonable than the Mr. Appliance and much better service! I would recommend him for any job! Small businesses need us, the service and quality are far better than the corporate guys!

Came in a checked everything on the dryer and replaced the vent, repaired in less than an hour.read more

Bluegrass Shoe Repair

3.6

(46 reviews)

This is the worst place ever. Took my disabled daughter's shoes in to get heel lift showed him the…read moreshoe I had done before. They were done with care. And looked real nice and blended in. So I went back to talk to him to fix them and he didn't want to talk anymore and to "fix" them he would charge more.

Brought my favorite boots in that I got some very strong glue on. Thought I was going to have to…read morethrow away. They looked brand new when done. Forgot gentleman's name. Thank you sir!

BYC Garage

Fast, honest, and super nice ! Not the closest place to us, but I wouldn't want to take my cars…read moreanywhere else ! Would highly recommend.

I ALWAYS use BYC Garage for my husband's truck and the lawn equipment. Jeremy does a fantastic job…read moreat a great price. Tammy, his wife and receptionist, is so sweet and knowledgeable. I can describe whatever is going on and she know EXACTLY what I'm talking about and how to fix it. I won't go anywhere else.

Cherry’s Cleaning Services

4.7

Cherry's cleaning has provided consistent, superior cleaning services, is reliable and good with…read morecommunicating with us. I highly recommend.

Sherry was quick to respond to my request for a Move In clean.She worked with us for…read moreavailability.Texted the day her team arrived to let us know when they were arriving.We met,Sherry herself did a walk through with me. I voiced my concerns and what my goals were.After she and her team were done we did another walk through.Our goal was met. sherry's team did little extra things I noticed!There also was a scope of work sent to me pre clean.Cherry's Cleaning Company was professional.A great clean. A vehicle arriving clearing marked. I will use them again

CPR Cell Phone Repair Lexington Fayette

3.8

(13 reviews)

•$$

About a year and a half ago they replaced my touch screen. It stopped working again. Went in today…read more(3/23/26) They assessed the problem and replaced the screen - 100% covered by the lifetime warranty. I paid $10 deductible on the screen protector. Whole thing took less than an hour. I 100% recommend this business. Matt was the technician that helped me.

I took my phone to get fixed for the top speaker and charger port, after he said the charger port…read morewasn't broke and was completely fine (it wasn't) and I tested the top speaker and it didn't work at all, when I was testing it everything else worked fine and he said that it would probably be a board connecting issue and I said that that's fine he put the old speaker back in and after that about halfway down the road I realized that my phone doesn't even try to connect to cellular data, the bottom speakers that didn't even need fixed don't work at all, my phone randomly restarts every couple of minutes and now my phone doesn't even charge one bit, don't come here unless your planning to buy a new phone!! I wish I could give it 0 stars

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R D.

10 years ago

Bed customer service. Bed quality embroidery.

All Custom Embroidery - embroideryandcrochet - Updated August 2026

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I have been to Lisa on two separate occasions and both times, my order was ready on the date she…read moretold me it would be finished. Her hours are a bit whacky but all you have to do is call her to confirm her working hours. Along with the good prices, I will be back here for all my tailoring needs.

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