Flew in. Had car troubles and these guys took us in even though they were busy and helped us out.read more

Went in with an unknown engine problem, and was given very fair and honest treatment. My car would…read morehave needed an entirely new engine, and it wouldn't have been worth it. The staff were kind and supportive, and declined to charge me for the work, which they didn't have to do.

Brought my car in for a tune up. $1100 later my car is running worse than before. I brought it back…read moreto them on 4 different occasions with different persons test driving it with me, telling me that it was ok now. It's not. The garage manager said he borrowed a machine from another shop to test it out and would take a picture of the readings and show me??? He never did. Then his mmanager tried to tell me that the rpm's are within normal range after a 4 minute warmup it is still running at 1200. I spent a great deal of money on Ubers going back and forth! On my final visit with them they tried to sell me a battery!!!! Can you believe it? I got out of there as quickly as possible. Because I'm elderly, they tried to convince me that this car I've had for 12 years, repairing all its needs on time, is fine. Its still not fine and now I have to find a reputable mechanic to fix it.

Had to tow my RAV4 on a Saturday after an "independent mechanic" changed my ignition coils and…read moreplugs and completely messed up the car. Tim was nice, honest, did a thorough work and made sure the car is absolutely perfect before calling me to pick it up. The price was fair and he followed up with me after, to make sure I'm not having any problems . Very reliable and honest! This place will become my "to go" auto shop.

Callahan Auto Service replaced a starter and a serpentine belt on my car for a fair price. I was…read morepleased with their service and both father and son were personable, friendly, and nice. My daughter will be taking her car there for repair.

Callahan Auto Service replaced a faulty right rear ABS wheel speed sensor in my 2019 Honda CRV for…read moremuch less than the quote I got from the Honda Dealership where I bought my car. Callahan's does good work at a fair price.

These guys are amazing. Nice as hell and real and took time…read moreto look at what ended being a stupid little issue in my car with no fuss. Will come back for sure!

I have been using these guys for over 20 years. Scott always gives me the stink eye (even though I…read moream super nice to him), but I thought they were good guys. Bennet Street is being worked on, so I went to Sunrise Auto on the Lynnway. Oh boy! It was like when I changed dentists. She found cavities every visit, but once I found an HONEST one, I haven't had a cavity in 30 years! I told Lenny about the problem, and he fixed it while I waited 30 minutes! West Lynn would have made me drop off my car for days, and would have made me pay for a replacement I didn't need. I'm sure this $50 fix would have cost me at least $150 at West Lynn Auto. Never go to West Lynn Auto.

I have been going to Kings since they began after Gordon retired and sold. I trust them with every…read morevehicle I have owned, My parents' vehicle and both my sons' cars. Never has he tried to sell beyond what the car truly needs. The pricing is very fair. I lived in Reading and it was convenient. I have moved to Methuen right next to Pep Boys in salem NH and I drive to Kings for all service, When you find a mechanic (mechanics Robert, Robby and Mike are all great) you can trust, you stick with them!!

Quite possibly the rudest shop I have ever dealt with. I had taken my Mercedes for a B service…read moreabout one year ago for the first time after moving in the area and asked to get called before replacing anything to understand cost. I never got a call and was told later that day the car was ready and was upset to find out that the cabin filter was replaced without asking first. Had to argue to put the one I put in myself back in the car and was still forced to pay the labor to do it as well as the labor to put the old one back in. I decided to give them another shot and to my surprise they don't want to take my car because they are "too busy to deal with checking things and asking if I want this done or replaced before just replacing" ..... what?! I thought he was joking but was serious... what kind of service is this. Just rude, petty, and unprofessional for a service business. Don't go here unless you want things replaced without getting notified until being asked to pay for it. Will be taking my vehicles elsewhere. Highly recommend going to one of the other many local shops

I had my Ford Explorer diagnosed for no air conditioning by a Ford dealer as I thought I was under…read morewarranty but to my surprise I was not! They found an oil leak along with rear a/c line leak. They quoted me over $4000 for the repairs. Kent and his expert staff at Precision made the timely repair for just over $500. These guys know cars and are honest with you. Thanks again

Totally disgusted with this place, they charge an obscene amount of money and don't complete the…read morework that is requested and expected of them to do. They don't explain or are too lazy to pick up a phone to let you know BEFORE they start blowing all your money and doing useless work. They where told to repair the a/c, they didn't. They just recharged it for 565.00 and put dye in it. Never solved the issue, never tried, just a way for them to make 565.00 for doing nothing. I can re charge the a/c myself for 30.00 from NAPA. They will charge you 565.00 for doing nothing and will laugh in your face when you are forced to pay it. This could be the most dishonest shop in Marblehead, the most expensive, and the laziest. It's not about taking good care of their local customers, it's about making as much money as they can at your expense. Go to Barrett's Garage in Marblehead, honest, kind, trustworthy, accommodating and just all around nice. I look forward to sharing my story with everyone I know, including some that are customers right now and others that plan on going there in the future. I live right by the shop and look forward to seeing them around town regularly. As you can clearly see from a review someone posted 8 days before mine with a 1 Star, they also got ripped off......... THIS IS COMMON PRACTICE FOR THIS PLACE!!!! Also, if you see the replies from the owner KATIE B, she is unprofessional, childish and rude. I guess we know where the rest of the staff take their cue from. Explains a lot.

Just had my first experience with CAS and they were great. Honest, reliable, experienced and…read morereasonable pricing... and just good guys. I will definitely go back again. It also says a lot that the first place I called referred me over to CAS to get the work done. They have a good, and well earned reputation.

**Note that you won't find this review on the company's website because the owner, Jaime Dovale,…read moreremoves all negative reviews ... which, in addition to being deliberately deceptive and dishonest, obviously defeats the purpose of reviews.** Certified. Automotive. Disaster. Without question, this was the worst experience I've ever had as a consumer of any product or service (I'm 58) ... nothing else even comes close. This saga spanned over 2 1/2 years ... it wasn't an isolated incident, and certainly not an outlier. I made the terrible mistake of trusting Jaime Dovale to do a full body-off overhaul of my 2006 Jeep Wrangler, and I couldn't have made a worse choice. Dovale said he was capable of doing the job and estimated that it would take 4-5 weeks. The scope of the project modestly increased as we proceeded, but I ultimately didn't get my Jeep back for 6 months (25 weeks to be exact) ... and only then after frequent visits to check on the status and many requests for completion. When I finally picked up my Jeep, Dovale's endless drivel and empty promises collided with reality ... and reality has prevailed from that day on. I received an absolute mess with which I've been dealing ever since ... a vehicle so riddled with problems that I had to take it back to Certified Automotive Disasters 15 times in the next 13 months ... appalling by any standard. Just think about how insane that is ... 15 times, AFTER he did a full overhaul (ultimately, 17 times in 25 months). And I also had to schedule 3 appointments with a local Jeep dealer and 1 appointment with an auto glass shop to fix problems that Dovale was unwilling to acknowledge, incapable of fixing, or both ... for a grand total of 21 returns in 26 months to fix virtually everything he and his hack techs touched ... and problems remain to this day. Dovale ruined a vehicle that I bought new and had always meticulously maintained ... I now have problems that didn't previously exist (most infuriatingly, water leaks thanks to Dovale's hack body work ... which means my interior gets soaked every time it rains), and he doesn't have the ability or integrity to fix them. NAPA has a limited two-year warranty on its parts and labor, but it turned out that much of the hack work that Dovale did on my Jeep wasn't covered. Yet Dovale falsely claimed, repeatedly, that ALL of his work was covered by a two-year warranty ... a complete lie. He finally admitted (via text) that, actually, he has no written warranty ... which means no warranty exists ... by far, Dovale is the most dishonest businessperson I've ever encountered. I complained to NAPA about a rear main seal leak that Dovale failed to fix twice, and that he then denied was even leaking ... after the local Jeep dealer confirmed that it was the seal, NAPA paid for me to have it repaired at that dealer ... I have the reimbursement check to prove it. Whoever heard of an auto repair shop that is so incompetent that they pay to have the work done at a dealer? I certainly hadn't ... until Certified Automotive Disasters. There isn't enough space in this review to explain all of his careless, sloppy, incompetent mistakes, including many that put my safety at risk ... far worse than a bad DIY job. I've had exponentially more problems since Dovale 'fixed' my Jeep than I did in the previous 15 years combined ... body work, clutch, 4WD, wheel balancing, steering/suspension, exhaust/tailpipe, check engine light, alternator, rear main seal, door seals, header seal, windshield, rear wiper, tailgate hinges/alignment, headlight alignment, turn signals, damage to interior, and the list goes on. And on top of the mind-boggling list of problems/mistakes/errors, the stress, inconvenience, and disruption to my life that he caused is incalculable ... constant and nonstop. I wouldn't trust Dovale to properly inflate a tire ... but if you don't value your vehicle, your money, or your time, then Certified Automotive Disasters is the place for you.

Lou and the guys at Hubs are very cordial and most important trust worthy. Word of mouth is the…read morebest marketing and when a mechanic does a decent job and is most importantly TRUSTWORTHY they have my patronage and my advocacy. I have dealt with many mechanics in the past who have very likely to most definitely overcharged me and certainly charged me for items and labor on my vehicle which absolutely did NOT need repair and which I absolutely did NOT ask for them to do. I can trust Hub Starters, because in my experience they have told me to not do things which weren't important or a safety concern when they could have easily made money from me, but instead put their service before profits.

Hub Starters are liars and thieves. They up-charge for work they never do. They robbed me for…read morealmost $1,000. Before you think that Hub Starters might not likely be doing the same to you if they haven't already, taking advantage of honest, hard-working people who (they think) don't know anything about their car or engine, ask yourself this: must you always drop your car off to be serviced for an extended period of time? Do they give you a hard time about sitting and waiting for the work to be done? If so, when you pick it up, have them point out to you what work was done. Take pictures before, and take pictures after. Make sure that the work is actually being done. I am a full-time college student and a single female. I am new to the area. I have recently had to start my life over from scratch. I don't have family or friends here. I work for the City and moved here for work. A little over a year ago I found and bought my car. It is a 2004 Ford Taurus. It is my only asset. As much of the work that my car needs done that I am able or capable to do, I do it. My friend and I attempted to to do a tuneup. We did alright, but unfortunately we were only able to change the front three spark plugs and wires on the engine. We couldn't finish it and do the back three, because generally one must take the manifold off. (Alternatively, one might access it from underneath with the use of a lift kit. This I don't have.) Since moving here to Malden, I have had my car serviced at Hub Starters. I was referred by a coworker and someone whom I had thought was a friend. I needed the break pads replaced. While I was waiting for the break pads to be done, I spoke with the owner about some other work I needed done. In particular, I told him that I needed the tune up finished - the back three spark plugs. He told me that they wouldn't have time to do it that day due to the fact that the manifold would need to be taken off and that it would take some time, but we made tentative future plans for me to bring it back to have it done. Fast forward - while at work at my other job one day, my car wouldn't start. I thought it was the starter. I rented a car on my lunch break, expecting to have to have the car towed into Hub Starters for further repairs. When AAA showed up, the service agent was able to jump my car off of the jump kit. It wasn't the starter, it was the battery, he said. He could have replaced my battery right there, without charging me a thing that day. Hell, I could have changed my own battery. Instead, I asked him to tow the car to Hub Starters. I would get the work done that I had been putting off and desperately needed - primarily the back three spark plugs and wires on the engine At the end of the day, Hub Starters charged me just under half a grand. This was to change the battery, replace the drivers side mirror I had broken, but mostly, to complete the pain-in-the-butt tune up I needed so badly. I picked up my car and drove off, and didn't think twice about it. Until my car started intermittently stalling. Then, one day, I popped the hood, and lo and behold - the same old spark plugs and wires. Hub Starters charged me a small fortune for work they never did. I went to Hub Starters to straighten it out. Surely this was an oversight. No way did they intentionally charge me almost $1,000 for work they never did. The battery and the mirror, I could have fixed that myself. I popped the hood to show the owner. The first thing he said was, "these are new wires," fingering the back plugs' wires. Until I pulled out the old matching front wires we had changed, still stored in my trunk. So then he says, "hold on, give me a minute, I'll figure this out." He goes into the shop for a few minutes and then comes back. He has my receipt in his hand, and he tells me, "we charged you for three spark plugs. We didn't charge you for the wires. You didn't ask us to change the wires." I'm floored already. Who ever heard of anyone changing the spark plugs but reusing the old wires? "So you changed the spark plugs but not the wires?" "Yes," he says. I'm about to pop the wire off one of the back plugs to see if they were new plugs. "We changed these ones," he tells me, pointing to the three front spark plugs. The plugs I had already just changed. The plugs that were brand new. "Why would you do that?" I asked him. He said, "because we ran a diagnostic and the machine told us that was where it was misfiring." I didn't need a diagnostic. I needed the three spark plugs on the back of my engine changed. Hub Starters ripped me off and stole almost $1,000 from me, and I still need the work done. Hub Starters, my Cash App is $LittleHypocritic, if you want to return the money you stole.