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    Dudley Square Station

    3.2 (9 reviews)

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    Cab Kid

    Cab Kid

    2.5(19 reviews)
    2.4 miWaterfront, South Boston

    I had a Fantastic experience. I bought a Groupon to and from Logan airport…read more After reading the reviews here I was leery and considered returning my Groupon. I called cabkid and made my reservations for 6 Am on a Satruday and 11:45 Pm from Logan on a Sunday. They arrived Exactly on time for both dispatches, I hope they continue this level of service. I will definitely try them again.

    Wanted to not give Cab Kid any stars but that doesn't seem to be possible. I had a very early…read moremorning flight out of Logan so I requested a 4 am pick-up and was told it would be "no problem." Apparently, there was a problem. Despite having called to confirm - a second time - the night before, and being assured the driving would be there at 4 am, the driver wasn't there. When I called to inquire where the driver was, John told me he would check and I found out that the driver was nowhere near our house. In fact, I'm pretty sure he had not left until I called. You cannot imagine the stress with the trip plan we had that REQUIRED that we make our plane to be able to make the next leg of the trip. The driver arrived 40 minutes late. He was a nice guy but he apparently either had a broken GPS or didn't know how to use the GPS. My best guess, though, is as I mentioned - he hadn't even left when I called to ask where he was. In addition, we noticed that the driver had a 6-pack of beer in his car. If I were a driver, I would have made sure that any alcohol was in a bag and completely concealed. It's quite possible that the beer was for another time but it just didn't look right. We actually made our flight - barely, though, because of the camping equipment and extra gear that was thoroughly searched by security. I thought better of relying on Cab Kid for our return trip and called to cancel and asked to at least be reimbursed for the tolls and tip that obviously shouldn't be charged to me since I wouldn't be using their service (not to mention the hurrendous service we had already received). Again, I was told "no problem." I waited to write this review, hoping that I would actually be reimbursed and could add some sort of positive comment about this company recognizing a case of poor service but no refund has shown up. So my unofficial zero stars remains my rating. I agree with one of the other reviewers about their company phone mailbox often being full so you cannot leave a message. Also had a similar experience that another reviewer had where I called John at least a few times the morning that the driver didn't show up and kept hearing the driver would be there shortly and finally got the story that he was easily 20 minutes away. My best advice - avoid this company. The Groupon seemed attractive but the amount of aggravation made the "price" so much higher.

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    Dudley Square Station - transport - Updated May 2026

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