Za was amazing and so thorough and very kind, showing us everything along the way and making sure…read morewe understood the step by step! Thank you for a great experience!! Job well done!!

This review is selfish…read more In two years when I need to get the fluff from 3 pets and gunk blown out, I want to remember who to call. I called 3 places to get quotes for my house. The Duct Guys were easy to deal with and their phone estimate was spot on to what I paid. Price is competitive but what I stood out to me was the little things- the tech gave me a card for the owner's contact info. They did what they said they would do, on time, no hassle for me.

I needed duct cleaning and a dryer vent clean out. He arrived exactly on time, and the service was…read moregreat. The job was done thoroughly and photos were provided afterwards. He took great care to keep the condo clean.

He did a fabulous job, his prices were most reasonable. He did not try to upsell. I would highly…read morehighly recommend this company

Great people, quality service, excellent communication - outstanding experience. Price was fair and…read morereasonable. Work was done within a day of request - and the guys were very helpful in explaining our new water heater, anode, and reserve tank. A++++ Perfect

Fantastic job, so very thankful for the thorough work, quick response, and overall experience…read more Thank you Justin, Larry, Jenna.

Kelly was our technician. Communication and service was…read morefive star. Identified the issue with our hot water heater quickly and repaired. Thanks Kelly!

Todd's does it again! I recently learned that my water heater was leaking and I remembered Todd's…read moreproviding me with plumbing service in the past and reached out for the heater service. I received a call back the same day from Kelly and he squeezed me in the very next day. Very timely, responsive, and professional. Excellent service yet again! I am so happy I have found a trustworthy plumber and water heater repair company. You could tell Kelly knew what he was doing and has a lot of years of experience. I was watching everything he was doing and he even gave me some pointers on how to extend the longevity of the new heater. He was kind, patient, and informative. Great value for what you pay. Thank you Kelly!

Apex did a great job, clean air is great thing! Courteous,…read moreprompt, professional & fair. Did more work than I had planned but should be more efficient & much cleaner now. Brian was friendly & a good tech to have do the job. I would highly recommend Apex to anyone.

1 STAR -- A $49 OFFER TURNED INTO A $7,000+ INVOICE + FEES + DAMAGE…read more What began as a $49 air-duct cleaning offer resulted in an invoice for more than $7,000, financing fees, an A/C repair, damaged vents, and multiple unresolved problems. My home is new construction and primarily had a thin layer of construction dust and debris in the ductwork. The technician made the condition seem extremely urgent, and I felt pressured to make an expensive decision immediately instead of having time to research my options. I repeatedly told him I could not afford the recommended air-purification system and was willing to wait and pay cash later. Instead, I was encouraged to open a Synchrony Professional Services credit card and have everything installed that day. The financing was not adequately explained. I was not clearly informed beforehand of $600+ in fees, including $525.02 and $69 on my invoice plus a $29 Synchrony activation fee that pushed the card over its limit. I am also paying 8% interest. Promotional financing was not available for the initial transaction. Had I understood these costs, I would have waited and paid cash as I originally said I wanted to. The technician also told me the installed air-purification system would completely eliminate cooking odors traveling throughout my home. That has not been my experience. He told me I could get rid of the individual air purifiers I use in rooms for my infant and my two-year-old with asthma. I am not comfortable doing that, especially because I was promised before-and-after air-quality testing that never happened. I later found what appears to be a newer model with an installation kit at Home Depot for around $500. Had I not felt pressured to decide immediately, I could have researched the equipment, compared prices, and discussed installation with an electrician for a fraction of what I ultimately paid. After the cleaning, my one-year-old A/C would not turn back on. Apex could not return until later that afternoon on an approximately 90-degree day. With an infant in the home, I was not willing to wait without working A/C. I paid $200 for an independent HVAC technician to repair the problem after Apex left with the system not working. The cleanup was also unacceptable. I found nails, screws, and even broken glass around areas where vents had been removed. I had to clean underneath the vents and vacuum everything myself. With a two-year-old crawling and playing in these areas, this was extremely concerning. Three large return vents were damaged and warped from the way they were screwed back into place. Some vents were not cleaned at all. I specifically requested a duct-camera inspection, but the technician arrived without a duct camera and used his cell phone in select areas. I also requested before-and-after air-quality testing and received neither. After the cleaning, I began finding pieces of fiberglass insulation coming through the vents. I contacted customer service approximately three weeks ago, and these concerns remain unresolved. One of the charges pushed the Apex-financed credit card over its limit, yet I have essentially been told that the fee is my responsibility. This is particularly frustrating because I specifically said BEFORE agreeing to the system that I could not afford it and wanted to wait. I started with a $49 cleaning offer for construction dust in a new home. I ended up with a $7,000+ invoice, $600+ in financing-related fees, 8% interest, a $200 HVAC repair, three damaged return vents, missed vents, sharp debris left behind, no promised air-quality testing, no comprehensive duct-camera inspection, fiberglass coming through my vents, and an expensive system that has not performed as represented to me. The most frustrating part is that I was willing to wait. Had the complete financing costs been disclosed and had I been given time to research the equipment, I would have made a very different decision. Customers spending thousands of dollars deserve complete pricing and financing information before agreeing to the work, time to research their options without feeling pressured into an immediate purchase, and a home that is left clean and safe afterward. Based on my experience, I do not recommend Apex.

Shon was great to work with! Highly recommend! He's…read moreresponsive answering questions, affordable prices with a great work ethic, personable and truly going above and beyond! I got all my vents and ducts cleaned in the house. He offered detailed updates of the service with before and after pictures. You can't go wrong with Shon at N Line Air!

My ducts were absolutely gross and I'm glad I'm not breathing that in anymore. It's unfortunate…read morethat the business is closing due to the need to help family, but I wish Shon all the best!

Had my first call with True Heating & Cooling today for basic maintenance. I was super pleased with…read morethe service and especially with the tech. Mark showed up on-time and was very personable and professional. I know it seems trivial, but a clean pressed uniform, eye contact and a firm handshake mean something to me. He explained the plan before starting. He showed me before & after photos when he was done and made recommendations for future work without trying to upsell the call. I really appreciate that! I ended up signing up for the Maintenance Plan which has them come back twice a year because this is the type of company I want to do business with. Would definitely recommend True!

When people go above and beyond, they deserve the recognition…read more In all transparency, True Heating and Cooling had done previous work on our tankless water heater for the past couple years - mainly just a normal maintenance. All good work, but my quibble was follow up on some outstanding issues (mainly with a knocking noise that they didn't seem to get to the bottom of and didn't follow up) which led me to explore other companies - which unfortunately were no where near as detailed or close (actually most further) from a solution and I came them another chance and I'm glad I did. Justin helped work through some more detailed troubleshooting and provided a solid quote (detailed and quick) for solutions in a quick manner. He listened and cared. He was knowledgeable and thorough. While not only getting the issues I had resolved, was also able to resolve other code and safety issues that stemmed from the original install of the boiler. I would highly recommend True to others and will also recommend to other neighbors within my condo complex that have similar setups and might need work. Thank you both Justin and Logan - appreciate the work. (It's also interesting that they are not listed on Navien's website or BBB accredited; this is where I looked for contact information for service as they a) certainly can work / service Navien products well and b) should deserve to be accredited with BBB. Other companies that I've consulted were on both sites and didn't provide as good of service)

I asked Swan to come out and give me an estimate for bringing my dishwasher connections up to code…read more Logan A came to the house and had a good look at our plumbing, explaining in detail what work was needed to bring the system up to current local codes. His professionalism and communication skills were superior and I feel fully informed. Now I have everything I need to go shopping for that new appliance and budget wisely. As a member of Swan's Club, the visit was complimentary and the quotes were heavily discounted! I've been working with them for a couple of years now and I value their customer service.

We are in the midst of selling our home and needed to complete some repairs pretty quick. I called…read moreSwan Plumbing on a Friday and they had everyone out by Monday - very convenient and quick service! Zach did a great job servicing our AC/furnace, Spencer was very helpful in identifying the source of a leak, Kurt inspected our sewer line, and Matt fixed some electrical issues in under an hour! Everyone was very knowledgeable and communicative - highly recommend!