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Dublin Spa Center

4.7 (119 reviews)
Closed 10:00 am - 5:00 pm
Updated 2 weeks ago

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I recently purchased a hot tub from Dublin Spa Center, and I couldn't be happier with the entire experience! The staff were incredibly helpful and knowledgeable, taking the time to explain all the different models and features so I could find exactly what fit my needs and budget. The sale prices were fantastic -- I got a top-quality hot tub for a great value. The delivery and installation team were professional, punctual, and made sure everything was set up perfectly before they left. They even walked me through how to use and maintain it. The hot tub itself is amazing -- powerful jets, comfortable seating, and perfect temperature control. It's quickly become my favorite part of the day to relax and unwind. If you're thinking about getting a hot tub, Dublin Spa Center is the place to go! Excellent products, great deals, and outstanding customer service from start to finish. I was a little disappointed that my Cal salt system stopped working and that it was on back order but I know that they don't have control over that, they received the part yesterday and today early morning John and his Son came to install it great customer service

Melanie W.

Amazing quick reliable service. David was very helpful when fixing my hot tub. I would recommend for all your hot tub needs.

amy s.

This might be my favorite yelp review to date : ) I started searching for a swim spa many months ago, as I have an 11 year old son at home and started wondering what I'm going to do to entertain him this summer, when likely not sending him to summer camps. Putting in a pool would cost over 100k, so this seemed like the next best option and great because we could heat it in winter to hot tub temperatures. Anyhow, I live on the Peninsula and went to 3 or 4 different spa places. Majority of them told me I wouldn't be able to get one until at least July, and some said likely closer to a year out for a wait. They also were not super knowledgeable and/or didn't care to really try to sell one, so when I had questions, they didn't have great answers to most of my questions. I eventually had given up but then came across Dave at Dublin Swim spa. From the get go, Dave was extremely knowledgeable and told me he had a few in stock that could be delivered asap. I honestly thought this might be a scam since I was told nowhere in CA would I be able to find one to be delivered by summer. The next day I drove out to Dublin, met with Dave as they were still finishing building out their new showroom since other location burnt, and he had me sold within about 20 min. He was EXTREMELY knowledgeable and made the buying process so easy. Came out to my house that same afternoon to make sure he wasn't overselling something he couldn't deliver on (needed to confirm crane would work from my house location and driveway) and told me what prep I needed to do in order to get delivery (upgrade my electrical and lay a concrete pad). He gave me contacts for both of these places as well even though I opted to go with local folks. Dave also dealt with my mass questions via text and was always super responsive getting back to me. My swim spa was delivered this past weekend and the whole crew (Family owned business) came out to help with delivery. They were all amazing and so thorough in explaining all of the things I'd need to do to keep it in excellent condition. If you're looking for a hot tub or swim spa- look no further. Call Dublin Spa for sure! : )

Crane used to hoist the Swim Spa over our house.
Dave A.

We have had a great experience so far with Dublin Spa Center. After Covid hit my wife hasn't been able to go to the Gym and do her water aerobics. Recently she has been having lots of back issues and needed a low impact for her back and one foot. We didn't think joining a gym again was best with all the different strains of COVID out there. We started shopping around for a SwimSpa and we were being told that with supply chain issues we would be looking at six months to get one delivered. My wife also wasn't really happy with the shallower depth of most of them we looked at buying. She wanted one that went up almost to her shoulder. We called Dublin Spa and talked with Nate and they just happened to have one available that was 15' long and had a hot tub section on one end. It was the perfect depth, and we could have it in just a few weeks. We put our deposit down on it to hold it. They recommended someone to do the pad and we had the thick reinforced concrete pad put it within a few days. We ended up using our own electrician to run a new circuit for the tub as the electrician they use was too booked up. About a week and a half after the pad was laid and electrical was run, the tub was installed by a crane they recommended. Two days later we had our water guy bring 2000 gallons to fill it. Two days later Nate and team came by to fire it up adjust the chemicals and show us how to use it. Overall a great experience going from concept to up and running in just two and a half weeks.

Spa area
Pappy C.

Dave and his team were amazing...from helping me remove my old spa to recommending electricians, Dave was on it. His install teams were gracious and kind and spent all the time necessary to explain how to get the most out of our new spa!

Bag full of kind gifts!
Natascha T.

This is the second hot tub we have bought from Dublin Spa Center in 20 years and they provide a wonderful service. We went to multiple spa showroom and apart from Dublin Spa Center, it was a painful experience. We felt at DSC we got honest advice and were discouraged to invest in extra features that we wouldn't be needing, saving money in the process. Other places were trying to upsell us and sell us their old models. We are very happy with the hot tub we chose and the people delivering were amazing and worked so hard, doing all they could not to damage our garden. The owner and his son did the final install and all looks great. They also gave us a referral for a person who can help us maintain our wooden deck around the tub. After they left yesterday, we found a bag full of goodies: 2 beautiful fluffy white towels, a bottle of wine, cookies, yellow rubber ducky and more! We were so touched. Also, instead of just giving us all the chemicals we need (those also for free), they put them in a sturdy plastic tub with a lid. These little loving touches mean a ton to us! Due to COVID-19, our hot tub couldn't be installed until recently and because there were some other delays caused by the shelter-in-place order we were sent a kind card with a $50 gift certificate for a restaurant. Highly recommend Dublin Spa Center. Thank you guys!

We had a great experience with Dublin Spa Center. After visiting a few showrooms closer to us, a friend suggested we take the trip down to Dublin. We were first time purchasers, and Nate at Dublin Spa Center really took the time to explain the particulars of water sanitation system options, hot tub layout considerations, and more. We left with a much better understanding of hot tubs, brochures for several different options, and felt zero pressure to buy. When I called several days later to get pricing for a couple of the options that we had narrowed down, I also called two other dealers for the spas we were interested in. Dublin Spa Center had the best pricing by FAR. As with our visit to the showroom, there was no pressure to pay extra for optional features. There were some options we wanted however, and Nate was very helpful in selecting options that made sense for us, and steering us away from unnecessary expense. During the installation (as others have mentioned, don't be surprised if the owner shows up to install your hot tub!), we had specific aesthetic concerns that required a creative solution, and these guys were happy to figure out a solution. We got a great result, a fantastic hot tub, and a nice care package to boot. We've had our tub for nearly four months now, and we're loving it. (I'm even writing this review while relaxing in the hot tub!) This is a true family run operation, and it really shows in their customer service. Their knowledge, helpfulness, flexibility and creativity are unmatched. I offer our sincere thanks to Nate, Dave, Al, and everyone else at Dublin Spa Center for helping us!

Fit perfectly
Connar R.

I absolutely loved my experience with Dublin Spa Center, I got a sauna from them and am extremely happy with it. Their great service and attitudes were also greatly appreciated. I definitely recommend for any of their services!

New Dimension One tub, with cover

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5 years ago

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13 years ago

The absolute best place to get a spa! Helpful, honest and a dream to work with. Highly reccomend buying your spa here!

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9 years ago

Truly incredible service, and the support after you bought your hot tub is unprecedented.

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9 years ago

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15 years ago

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12 years ago

These guys are extremely helpful and really know Dimension one spas and water chemistry. My spa has never worked better ! Thank you!!!

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11 years ago

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11 years ago

These guys know their stuff! Very personable and willing to help! I would highly recommend them!

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9 years ago

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Ask the Community - Dublin Spa Center

Can anyone tell me if they are planning to reopen? I bought a spa from them and had it delivered just before their fire and we had outstanding repairs that they are due to fix. Any info appreciated.

If you call their phone number, the message give you the number to contact for warranty repairs. John came out and replaced our pump recently and it was quick, easy, and no charge.

Don’t See Your Question? Ask Away!

Review Highlights - Dublin Spa Center

From the get go, Dave was extremely knowledgeable and told me he had a few in stock that could be delivered asap.

Mentioned in 26 reviews

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