Excellent company. Very helpful in explaining their work and what needs to be done. Very…read moreaffordable pricing. A pleasure to work with

My home's water service line was leaking. I got some quotes, and Kapp gave me a very fair price…read more Warning, any job requiring heavy equipment work at your house will typically run in the thousands. If you call one of those corporate companies with TV commercials, dedicated sales guys and clean fancy corporate logo trucks, expect to pay double or triple what Kapp charges. Kapp showed up in person the same day I called and walked me through the process. They confirmed that my service line was leaking (water perculating up next to my house!). They showed me what needed to be moved temporarily (a few basement items by water meter, some landscaping rocks, a tree limb). They gave me a time and date for the job that was a mere two days after my phone call. They showed up on time. They were careful with my property, even putting down a tarp for the excavated dirt. They showed me what they were doing each step of the way and didn't mind my curiousity... A new line was spliced in, stronger than the original. They contacted the city for required inspection. After city approval the Kapp crew refilled the hole and returned things to normal. Work was completed in 4-5 hours which included waiting for city inspector.

Rain one stopped to help me as I wasn't able to get over a huge mound of snow leading into work…read more We were so relieved because I was going into work to relieve someone that I've been there for 24 hours. So,thank you, thank you, thank you from the blonde in the Black Audi TTS!!!!!

Awesome service and customer attention! We have had our system for 25 years and always maintained…read moreby Rain One . Still working great !!

I would have given zero stars if I could. Very disappointed in a company we have used for the seven…read moreyears we have owned the home. Their technician arrived today to summarize our system. The first step was turning on the water. Ours is located in a utility closet off the laundry room as we have no basement. The technician could not locate the turn on and kept saying she found most turn on valves in the basement. We have no basement. After a few minutes I suggested we reschedule if she was not confident about she needed to do. The technician was promptly out of the house and did not acknowledge me calling after her to ask if there was anything I needed to do. I called the office and received no sympathy or apology for the problem. They need a course in customer service. The earliest they had was 18 days away. Both the owner and individual I spoke with first had no interest in trying to work me in sooner. The owner came across to me as irritated by my call. On top of all this they sent me a bill almost immediately after the technician left. They have also sent me a reminder, but say they have canceled the bill. They were great as AK Irrigation.

Aaron was excellent to work with. He is very knowledgeable about his field; but easy to understand…read morewhen he describes what needs to be done. I will absolutely work with AK again.

A great company to work for. Communication. Payments. Respect are all on point! As a subcontractor…read morefor this company for over 5 years, there's been no issues

The Ohio Groundskeeping-crew just left my residence after completing extensive flower bed edging…read moreand mulching. The bed edges are crisp and mulching covers beds nicely. How they got mulch well under shrubs and bushes I don't know but not a single flower is knocked down. Clean up was 100% with pavement power blow off. I highly recommend this crew who worked steady and did such high quality work. I'm not family or friend writing this review but am sure a satisfied customer. See you guys next year!

These guys are absolutely fantastic. Jameson and his crew were absolute professionals. They came…read morein, did the job, and left. They were extremely friendly and willing to answer all of our questions. We HAD some pretty severe foundation issues. The fix included installing piers and pillars. We also had them install a new downspout drain, and encapsulate our crawl space. This only took them about 3.5 days. My wife and I are extremely happy with the work they did for us. Side note: I highly recommended a crawl space encapsulation. It's noticeably improved the air quality in our house and as a bonus we have extra storage space.

Guy came out on a Wednesday and said he'd email an estimate by the end of the week or early next…read moreweek. Never received it so called. After answering a few questions and then being put on hold for 20 minutes, I hung up. Thanks for wasting my time. Twice.

Pacific came out to turn on our system and found all six valves in our system had gone bad. They…read morewanted $145 each to replace the valves. Another service came and found the valves simply needed to be tightened. Their charge was $139.

Good service for repairs, but very expensive, about $250/ hr. Corporate charges are ridiculous.read more

Used Hidden Creek for three years to upgrade my landscaping and for seasonal maintenance:…read more- a large portion of what they planted died and the replacements they provided died, even though they were doing the regular maintenance on that landscaping; - getting a proposal for landscaping and/or planting took forever, often resulting in work being done when the peak planting times were past and I am sure exacerbating the problem with new landscaping dying; - there were repeated problems with the landscaping crews executing the agreed upon instructions for new landscaping; and - landscaping crews often made a mess when they worked, killing grass and damaging other plantings, including a botched pruning job that killed a mature and valuable flowering crabapple tree. You should be aware that Hidden Creek does not have its own nursery but buys materials from other vendors, at least as to the work they performed for us.

Extremely disappointed in the service (or should I say, lack there of). I tried to enlist your…read moreservices to plant a mature tree in my mother's yard for Mother's Day, have called several times since and no one has responded. It's one thing to frustrate one customer, it's another to frustrate a daughter who was trying to do something special for her wonderful, deserving mother on Mother's Day. I never knew I would have to work this hard to spend money.

Todd and the team at 614 Exteriors did an outstanding job replacing the roofs on our house and…read moredetached garage after storm wind damage, and they also took care of the rotted fascia boards. Communication was excellent, Todd was professional and honest with the estimate, and they fairly adjusted the scope to what we actually needed while providing thorough insurance documentation. The crew was incredibly fast and clean. Both roofs finished in about 4 hours with zero mess left behind. The workmanship is top-notch. The new roofs look beautiful and we couldn't be happier with the results. Highly recommend!

Great experience when they installed my roof almost 10 years ago. Since then, in a relatively…read moreshort period of time, I had to call them because of leaks-leaks through the kitchen exhaust fan onto the stove, leaks through the water heater exhaust vent onto the basement floor, leakage/seepage through my chimney bricks, shingles not properly aligned with my gutter-such Of those 4, they only properly corrected two issues The 5th time was prior to July 4th this year when I noticed a place in the ceiling paint that appeared and felt damp. Called them. The person who came on the 1st was nice, went on the roof, said he saw nothing. Looked in the crawl space from a ladder--he didn't go in, and said it was a condensation/venting issue-they installed the roof vent when they installed the roof, and that someone else from the company would follow up. Emailed them on the 13th about the f/u. No response. Called another company. He went up took photos and there was a bullet hole in the shingle. He repaired it immediately. As the 614 inspection was done before the 4th, and I noticed the dampness in the ceiling before the 4th, the hole was likely there on the 1st when he said there was nothing wrong. Even if the roof warranty would not cover that kind of damage, it would have been nice to have received accurate information on the 1st, so that I could have had it repaired. It is probably good that they didn't follow up because I might have ended up spending unnecessary dollars to 'ventilate,' when ventilation was not the source of the problem. Nevertheless, since it is so close to the end of the warranty, I question whether they didn't follow-up because they didn't want to honor the warranty. To me, properly diagnosing and correcting 2 out of 5 issues after installation-4 within the first 3 years of installation, that are directly related to properly sealing the water heater vent pipe, properly installing flashing, installing the appropriate kitchen exhaust vent or properly aligning the edge shingles isn't stellar performance. As I have learned the hard way, there's more to roof installation than nailing on shingles.