I cannot say enough good things about Absolute Irrigation. They are definitely my #1 provider for…read moreany services related to my home. Robert and his team are professional, perfectionists, and dedicated to the highest standards of service. I hired Absolute Irrigation to install a new system in my former home about 10 years ago. It was a wonderful experience from start to finish. When we moved homes, Absolute irrigation started servicing the existing irrigation system in our new home. They turn the system on in the spring and off in the winter. They also conduct the required backflow testing. They are efficient in their scheduling and always show up on time. I cannot recommend them enough!

I have used Absolute for several years to open/close my system. They did well enough, but things…read morewere always a bit off and I finally cut bait after my last experience. Over the years they have done winterization and inevitably the back-flow explodes over the winter and needs to be replaced. Obviously the system wasn't winterized properly. They were never bad enough to look elsewhere and convenient enough, so I let it go. This past winterization trip I could tell that the technician had missed several zones as my phone alerts me in real time as to when a zone runs. When I went to talk to the tech and mention he had missed a few zones, he started slamming things in his truck. He was angry with me - why would I have zones disabled!? The order was for five zones?! That zone doesn't show up on my phone!!! I was aghast. Huffing, puffing and slamming the air hose around, the tech reconnected and blew out much of the same zones again yet not some of the ones I mentioned he missed. Later the tech texted me that he isn't "usually short" and apologized. Thanks, I guess. I immediately emailed the main office and their response was to get me scheduled two weeks out to have it redone by another tech. No apology. No explanation. No back pedaling. No mention of having addressed it with the employee. I told them to forget it and I would look elsewhere. At that point I got an apology for the "miscommunication". There was no miscommunication. Their technician was simply out of control and over the line over nothing. There are so many irrigation companies, it's not worth the heartburn to deal with whatever is going on here.

I would have given zero stars if I could. Very disappointed in a company we have used for the seven…read moreyears we have owned the home. Their technician arrived today to summarize our system. The first step was turning on the water. Ours is located in a utility closet off the laundry room as we have no basement. The technician could not locate the turn on and kept saying she found most turn on valves in the basement. We have no basement. After a few minutes I suggested we reschedule if she was not confident about she needed to do. The technician was promptly out of the house and did not acknowledge me calling after her to ask if there was anything I needed to do. I called the office and received no sympathy or apology for the problem. They need a course in customer service. The earliest they had was 18 days away. Both the owner and individual I spoke with first had no interest in trying to work me in sooner. The owner came across to me as irritated by my call. On top of all this they sent me a bill almost immediately after the technician left. They have also sent me a reminder, but say they have canceled the bill. They were great as AK Irrigation.

Aaron was excellent to work with. He is very knowledgeable about his field; but easy to understand…read morewhen he describes what needs to be done. I will absolutely work with AK again.

Pacific has been servicing my very large system (with 70+ heads) for years. We used several other…read morecompanies in the central Ohio, Columbus area, and the others were always late, didn't know what they were doing, or ripped us off. Pacific Lawn has always done great work, is always on-time, and is honest and trustworthy. Their tech Mark Hance is the best in town. Our family would highly recommend using Pacific Lawn for your irrigation system. Thanks Mark & the PL Team for your continued fantastic service. Joe & Erin M.

Pacific came out to turn on our system and found all six valves in our system had gone bad. They…read morewanted $145 each to replace the valves. Another service came and found the valves simply needed to be tightened. Their charge was $139.

Rain one stopped to help me as I wasn't able to get over a huge mound of snow leading into work…read more We were so relieved because I was going into work to relieve someone that I've been there for 24 hours. So,thank you, thank you, thank you from the blonde in the Black Audi TTS!!!!!

Poorly run organization that overcharges for their services or lack thereof. Consistently misses…read moremajor segments of the spring start up and fall winterization forcing the customer to bear the expense and frustration caused by their inept service team. Choose someone else, you be doing yourself a favor!

Would give 10 stars if possible. They responded to a yelp inquiry and came out the same night…read more Started with wanting to have beds cleaned and replanted. Then we decided to install irrigation system, front and back. Then, we realized we needed a French drain and rerouting of downspout water. They did all this fast, with great communication. Our home is now lovely, safe from water overflow and will continue to look fantastic over the summer. Many thanks to Miguel and Michelle for great work!!

Responded to my request within 5 minutes and was able to schedule service 2 days later. Arrived on…read moretime & I actually added on to the job on spur of the moment & Miguel fixed everything. Price was more than fair. Highly recommend!

Great help! Very friendly staff and quality products. Probably better for me to stay out of there…read morebecause it's all so tempting.

My landscape designer was an absolute doll and lovely person. And gratitude to the install team -…read morethey worked really hard to do a lot on a really really hot day! Otherwise, our experience was overwhelmingly subpar for the investment. We asked for a simple front yard landscaping revamp. There were more misses than wins with the overall delivery: 1) Design proposal took longer than quoted (no big deal, I know they're busy), and was missing a key part we originally asked for (and got an "oops sorry, here's a haphazard fix"). Design still lacked some our accessory asks, but we decided to disregard those anyway. I feel as though our vision wasn't heard and believe me, I am an over-communicator. Maybe budget was an unspoken obstacle? But if so, it should have been communicated - we were flexible! 2) The install day was never scheduled, and the install team showed up unannounced without designer oversight as promised. Luckily I was able to arrange to stay home for the install. 3) We were charged for new plants, that we didn't receive. Instead they "transplanted" our dead plants that looked awful (these were the reason we were investing in new landscaping altogether). 4) Old random foliage and plants were left in our landscape (likely with intention, because they planted the new around them which threw off spacing). 5) Some plants did not take and remained weed-y, even with frequent and appropriate watering. When addressed, we were told we were not watering enough... doubt it, but ok. See photos. I'm shocked they thought this was acceptable, and didn't ask how to handle if there was question at the time of install. We ended up needing to replant about half of the overall work ourselves. Old plant concerns were remedied on our invoice, and follow-up communication was prompt from the designer at least. Won't re-engage.

horrible customer service, refused to finish job and destroyed yard and didn't clean up.read more

Debbie from this company just returned my phone call about installing a remote decir water meter…read more She was horribly rude and dismissive during the phone call so I finally stopped her and said "if you don't want to help me I can just move on to someone else" at which point she said "we don't want to help you, move on to someone else". It was a very strange experience to have someone be this rude for no reason whatsoever. We'd never call again.