Great experience. They even came after we paid them to paint some flashing without us even calling…read morethem!

I had a new roof installed In January. Now my kitchen ceiling seems to have some water damage. I…read morecalled and talked to a very nice lady she said they were very busy but somebody would get back to me. I work M - F till about 4:45 so I would be a very late appointment or a Saturday. Well as of yet it's been going on 3 weeks a repair person contacted me but then said he would let me know in the morning if he could make it at 4 that day because I had arranged to leave work early to meet up with him. I never heard from him again. Still waiting......

Great experience and very fair. Appreciate the 10 year warranty…read more Seems like they did good work and showed before and after pictures.

Accurate finished up our chimney/fireplace repairs today. I won't lie, it wasn't cheap. But they…read morewere extremely thorough, neat, prompt, professional. I did not realize they were going to power wash our very large brick chimney on the outside where we had killed off the English ivy growing there, and there were thousands of roots left behind on our bricks. They are gone now, and it looks beautiful! Highly recommend Accurate Chimney

I was absolutely convinced I had a major drainage design problem…read more My underground downspout lines drain to the street ditch, and after seeing water back up around a riser pipe, I was certain the issue was a site engineering flaw. In my mind, there were only a few possibilities: the lines needed to be re-pitched, the ditch connection needed to be lowered, or the whole system was somehow hydraulically inadequate. I had this drainage system installed just last fall, so the idea that it could already be clogged seemed impossible. Enter A+ Gutters & Drains. They came out the very same day I called. After I walked them through my highly sophisticated theory of grades, elevations, pitch, and drainage design, we headed to the discharge point at the street ditch. The technician took one look and smiled. "There really shouldn't be a glued-on end cap with a tight grill on it. These tend to back up and clog." "No way. Not already," I replied. "Would you like me to check?" he asked. A few minutes later, after attempting to pry it off with a screwdriver, the cap ultimately had to be cut off with a Sawzall. What was waiting inside? Inches of roof shingle granules, debris, and enough gunk to completely prove my engineering theory wrong. In about five minutes, A+ solved the mystery that I had mentally escalated into a full-scale drainage reconstruction project. To their credit, they graciously cut off the other problematic caps as well and explained why they were destined to clog. No upsell. No unnecessary work. Just an honest diagnosis and a simple fix. As I stood there processing the fact that my "catastrophic drainage failure" was really just a blocked outlet, the technician smiled and said, "Bring on the rain." And with that, he was off. Was my ego slightly bruised? Absolutely. Did A+ save me from chasing an expensive problem that didn't actually exist? Also absolutely. I only wish I had called them first. From now on, A+ Gutters & Drains will be my first call for anything related to gutters, drainage, or water management. Fast response, honest expertise, and a team willing to save customers from their own overthinking. That's a combination that's hard to beat.

My gutter was backing up due to a downspout not being able to drain. This was a result of ground…read moresettling causing damage to the underground drain line where that downspout flowed. The estimator recommended replacing the existing gutters around the entire house with a larger size ($10-12K) - completely ignoring the root cause of the issue. As this expense was outside our budget, his recommendation was to call back in a few years when I had enough money saved to pay for it!!! An immediate fix was needed... he reluctantly agreed to provide an estimate to relieve the affected gutter by adding a new downspout in a different location to connect with the underground drain line where it was flowing properly. I contacted two other gutter & drain companies and amazingly their first advice was to do the latter (add a downspout)... and both quotes came in less than half the cost I was quoted from A+ Gutters & Drains. Providing a cost-effective resolution was not in their best interest. Be aware!

I thought I had reviewed them before but I had not. A year or so ago I was having an issue with…read morewater seeping into my fireplace bricks. Ace discovered that the prior roofer(2017) had failed to seal a gap between the shingles and the edge of the chimney. The roof that was replaced was two layers, and when it was replaced with one layer, that left an inch or so gap between the shingles and and chimney, which they failed to seal and also failed to install proper flashing so that water would drain away from the chimney. Ace repaired the issue and their price was very reasonable. Recently, I noticed paint cracking and dampness in a ceiling. I called the company that installed the roof-as it is nearing the end of the warranty. They sent someone who said he saw nothing wrong, and claimed they might need better ventilation. He said someone would call. No one did. I called Ace, he went up and saw the source of the problem, a bullet hole-likely there from someone's errant New Year's celebration. He fixed the issue within 15 minutes. Ace is responsive, and most important, he acts with integrity and his assessments are credible. Irrespective of 'warranties,' I trust him and will always call him first.

Steve stopped by for a quote today on chimney mesh repair on my home. He was very thorough and…read morehonest about the repair. I also asked him if my roof had sustained wind and hail damage and again thoroughly explained what the shingles would look like if they had. (A previous company suggested I had damages that should be put through for an insurance claim, which would be fraudulent.) My roof was fairly new when I purchased my home a few years ago, but if I need repairs or a new roof in the future, my first call will be to Ace.

We had our direct vent fireplace serviced by Hamilton Parker, and not only were they reasonably…read morepriced, the service technician went above and beyond. A+

James Gonya was great to work with. Great suggestions. Fun to talk to. We had worked with Hamilton…read moreParker several times before, but he was the best.

The repair team on 5th Avenue location exceeded our expectation on evaluating and repairing one of…read moreour many Hunter Douglas cellular blinds. The warranty on the mechanical component was zero cost even though the blinds were over 15 years old. The blinds have been a perfect addition for years and was a great investment. No cost for us and completely in less than one day. A great family business for years.

Absolutely terrific experience. The entire team is so professional and knowledgable. They took the…read moretime to really help me pick out the right blinds for my bedroom. They were on time, and the installation was flawless. It was so nice to work with a company locally-owned -- I met the father (David) and the son (Matt) and they were so great to work with! I will definitely call on them again. I have recommended them to others

Excellent value, quality & service! Ron Frye made the whole process so easy & free! Highly highly…read morerecommend!

I would not recommend this company. In my case....They keep doing the same thing over and over…read more(apparently expecting a different result?). Leaving me with equipment that becomes a fire hazard and a downstairs that still floods. All costing me more money and home value. Would have respected them more if they just said my job was over their heads. Instead they took my money, left me worse off and washed their hands of it. Not good business practice at all.

My wife LOVES our new fireplace, and I don't miss burning wood a bit. Pick up the remote - beep…read more Fire. Then, heat. No flue to fiddle with. No ashes. No mess. No smell. No buying wood and hoping it's seasoned. We wanted a specific design similar to our current fireplace doors, and the salesperson helped us find a special order in a catalog. The fellow that did the site assessment was excellent, took meticulous notes and paved the way for an easy installation. The installers were relentless and there's quite a bit to the install - not a task I would attempt myself! A couple months in, really happy with the look and performance and happy with the investment.

We got our fireplace installed today and we LOVE it. We got the remote and all we have to do is…read morepush a button and it snaps on. I'm amazed at the heat that this fireplace puts out and it doesn't even have a fan. Couldn't be happier! Everyone from the salesman to the installers were very professional and did quality work.