Update as of February 2025. The seller accepted and provided a full refund and I returned the items. I really appreciated their effort to make things right with the sale as I was really expecting this to be a total loss, but in the end that wasn't the case. Many thanks. read more

I've been in the film industry for a while now and Du-All has been my go-to. They are thorough, very professional, AND they've been extremely helpful when I've been in a pinch on a last minute request. I can't recommend them enough as a one stop shop for anyone shooting in the downstate NY/NJ area. Many thanks for all your help Du-All! read more

Came in to get my tripod fixed Steve helped me. Absolutely amazing he stopped what he was doing to diagnose the problem and fixed the sore spots I had in my Sachtler head. Steve got my tripod back to working order again in no time. It couldn't have been a better experience, what an awesome guy. Knowledgeable, nice and fair priced. It's awesome that we have a resource like this right here in New Jersey. I highly recommend. read more

Their wide selection of vintage film gear is mouth watering. Absolutely the go-to place for New York (and I guess now also New Jersey) independent cinema, most especially in regards to analog film. These guys are the best in the business and I trust them with everything. I've been going for the past 5+ years and I won't go anywhere else. I believe their sales items are mostly for vintage gear but I know they rent both digital and analog equipment. I've rented gear from them MANY times and have not had a single issue. 100% worth the trip to their new location in New Jersey, which is more than triple the size of their old space. I highly recommend them. Great people, great goods, great service. read more

This was my first time renting from Du-All and I will definitely be back. I rented an Alexa Mini Camera package and cinema lenses, as well as a bunch of G&E. The owner Steve gave me a super competitive quote and was very helpful during check in- and when I returned all the gear. Highly recommend. read more

Quick, and honest repair of my Sony E-lens in 2 days. No funny business.Their suspicions were right and the official estimate was the cost. I'll return to them if I have more problems. read more

Steve and Jeff were incredibly knowledgeable, understanding, and offered help at every step of the process. They helped us with rentals and even offered additional troubleshooting help when we were learning how to use these cameras for a large commercial shoot. Without them, we couldn't have completed our job successfully. They offer very competitive rental prices - both in the NYC metro area and across the US in general. Our LA office found DuAll's prices to be better than most camera houses in town which was surprising. Can't thank them enough! read more

I don't like to trash talk but what I'm about to tell you is so disturbing that I had to share. In the past I have recommended Du-All camera service for lens repairs. Never again! My last and current experiences have put me off them forever! My first experience was taking in a Nikon 17-55mm to get overhauled. I was told that it would be ready next week. Well next week turned into over three weeks and then when I got the lens back the focus mechanism wasn't working right. Back to the shop it went for another week. I also discovered that they didn't do the work there and sent the lens out for repair while giving me the impression that the work was being done in house. This left a bad taste in my mouth but I gave them another shot. This time I gave them my 50mm and 35mm to overhaul due to sticky focus rings. I was told once again that they would be ready in a week to a week in a half. I gave them two weeks before contacting them to see if they were ready. STEVE...one of the owners answered the phone and said they weren't ready. I asked if any work had been done on them at all and if not when I could I pick them up. He then started to raise his voice in a degrading manner and telling me that I was pressuring him and if I was going to do this then I would have to take my business elsewhere. I asked again if he could give me a date as to when they would be ready. At this point he started yelling at me. This wasn't going to fly!!! I told him to hold on. I'm your customer, I'm giving you business and I don't like being yelled at. His response was to call me a fucking ass hole and go on out of control while I told him to stop all work and I'm coming right over to get the lenses. Ha! Great business manners! He never told me that these lens like the Nikon were sent out for service. So when I arrived to pickup the lenses they weren't there. F-ing waisted my time. With an F you look on his face he told me that they were sent out for service and that I can get them tomorrow. F U VERY MUCH STEVE!!! I will never give them another piece of my business nor can I ever recommend them to anyone. This is a flim flam shop and I don't think they do any repairs in house. What a sham!!! One thing I've learned in this business is you need to treat your customers with respect. Something they haven't learned over at Du-All. Here's another comment from someone in one of my FB cinematography groups. "Also recently had a really bad experience with Du-All - shooting on a 416, production subrented the SuperSpeed 16 set from Du-All - none of them taped out and the 25mm was about 18" over. Fortunately the rental house we were prepping at had the facilities to collimate the lenses, but it was like no one ever put them up on a body, or a projector, or literally anything..." read more

I personally will never rent again from Du-All for unethical business practice. $542.92 $43.55 $348.40 $934.87. This is how much I effectively paid for renting a Sony EX-1 for a day in October 2010. I never got down to writing this review before as I was going back and forth between NY and LA. It was a last minute rental and I had given my credit card to secure the rental. I was charged $542. 92 for a broken LCD. We had used my personal EX-1 as A CAM and used Du-all's EX-1 as B CAM. The camera was on sticks all through the shoots and was returned by me. I left the premises without them inspecting the return in my presence. It happens at a lot of rental houses where they ask to leave the return but lesson learnt. Never leave the premises till the gear is checked and signed off for you. None of the back and forth with du-all on this helped. If they were forthright, they would have sent me the receipt towards the repair of the camera rented to us but that was never possible since I know in my heart of hearts that we didn't damage the gear. Follow the following steps to safeguard yourself from potential fraud, Plan ahead and don't rush for last minute rentals Always have the rental insurance., Always check the gear before moving it off the premises always ensure that the gear is signed off before you leave the premises even if it means staying back a few hours. read more

I've rented gear from Du-All three times now and am never going anywhere else again. The owners know everything about all the equipment AND take the time to show you if you ask. I've scoured Manhattan and Brooklyn and their prices are extremely competitive, plus after Hurricane Sandy I couldn't get into the city to return a camera for a week and they didn't charge me more than the one day I officially rented. Delightful! This place is tops, absolutely tops. read more

I will preface this negative review by saying that I used really like Du-all Camera when the father George ran it and also When the sons took over. I would hand out cards for them at the B&H used camera where I was working at the time, just because I wanted to, they never asked me, it was just a professional courtesy. The problem started about 1 1/2 - 2 years ago when I gave them my Beaulieu Super 8 camera to completely overhaul, they're the only one's recommended to this type of camera, it cost about $340. They kept pushing me to spend an additional $250 -$300 on a power source, which I didn't want, they kept pushing I said no and paid for the camera repair. I took the camera home until I secured a source for a less expensive power option. I never found one, got busy, put it away in a draw on my desk. Yesterday I noticed that Du-all actually moved to my town in NJ? I was surprised and figured I would give them another try? Today I went in to buy a splicer and tape for some old films. Jeff was there at the counter, after he helped me with the splicer and stuff I asked him to test the camera with a battery, it worked. I said great because you rebuilt this camera and I never tested it. He said "I never worked on that camera," I said "this is the only Beaulieu Super 8 I've ever had, check the receipt and serial number it's in your system? He didn't? Why would he be so obtuse and strange, I came in to spend money, even though I had problems with him in the past? The inner plate fell out while he was checking, he said must be the glue? I never got to use the camera, so I asked why the plate fell out if they had restored it? He said, I never worked on this camera, yet he didn't check the receipt or the serial number? Strange behavior, He then tried to sell me the $250 power supply? I said I might if I know the camera is working fine, hence, the whole reason I paid them in the first place, and I even came back in the store like a gentleman after our initial problems? Again, he said I never worked on that camera? In what world does a person come up with a story about switching a super 8 camera to pull a fast one on Du-all? I went there to spent money and welcome them to town. I would have spent the money on the power system if he wasn't so crazy? I still bought the splicer and tape (I'm an idiot, should have just left?). He then asked if I was going to sell the camera while I was on the way out - this is crazy behavior. It's pathological and anti-social behavior for a person/salesperson in his job to act this way twice, not to mention he claimed I was lying about the camera? - Then tried to buy it? I have spoken with many other people after my first incident with Du-all and I'm not alone? I now totally agree with the other complaints. read more

Great service! The man who owns the shop was extremely helpful, knowledgeable, and patient. Will be coming back here again!

I turned to Du-All during Sukkot in 2012 when I needed to rent some lenses in a pinch and Adorama was closed for about a week. I've rented from here two more times with no issues and low prices and a relaxed but effective policy. If you are five minutes late with your return, they won't charge you for the extra day like Adorama. If your card doesn't have enough credit to hold the entire replacement value of rented equipment, they are more than accommodating to reasonable negotiation of the credit hold. I will continue to rent from Du-All Camera for these reasons while working on independent productions. read more

They have a lot of great equipment and antique equipment like 16mm and super 8mm cameras. I wasn't impressed with the service. There were only three guys there and although they were really nice and helpful, there were times when there were more clients walking in and not enough hands to help. I was there for about 6-7 hours and needed help with a bartek ff that had trouble staying on a 15mm rod. They were nice enough to give us a Arri ff-4 as back up free of charge. Overall, they had their good and their bad, but I'm willing to give them a chance again. read more

I brought some of my old c-mount lenses in today to drop off for general servicing. The prices are really reasonable and the staff were super helpful. I will definitely keep coming here for future services of my vintage lenses. read more

I have rented from Du-All many times, and feel compelled to supply a review following the first one posted here. It would be a shame for someone to pass on contacting them based on this review alone. The reviewer seems justifiably angry about a bad set experience. I empathize. Anyone who works in the industry knows that sometimes equipment doesn't work. However, it's not always the fault of the rental house when something like this happens. Also -- it's good practice to not only test/check any piece of equipment (rented or otherwise) before a shoot, but also to research the exact model you are renting so that you are familiar with its operations and capabilities. Most hard-working, reasonable people know this. My experience with Du-All has been entirely positive. The staff proved helpful and patient and willing to converse at times when I didn't have a good grasp of how to use a particular piece of equipment. But maybe that's because I'm nice, and respectful, and take responsibility for my own projects as well as the difficulties that always pop up when shooting something -- especially with a "last minute" project. While I obviously wasn't in the room and don't completely excuse the behavior *if* it's a valid claim...if a staff member illustrated "a bad attitude" maybe it was because the previous reviewer walked in angry and looking for a fight. Which he then took to the internet, instead of actually dealing with the situation in a mature way. I would recommend contacting Du-All if you're looking for reasonable prices and good service. No business is perfect, however the staff and ownership at this rental house has always been helpful and attentive when I have worked with them -- which is many more times than once. read more

Very impressed. Was in a tight spot and needed a P2 card at the last minute. Not only did they give me a reasonable price, but they also were very lenient on the return time for me, as my gig was going to go over. They did NOT have to do this, but did because they obviously know the business, and so were apathetic. They also had lots of useful camera equipment for sale, with which the owner gave me very reasonable quotes for. I'm officially a regular. In fact, I'll be in next week to rent for my next gig. read more

I love these guys! I've rented with them 3 times so far, and I'm always impressed with how fast they are with getting everything together and making sure I'm happy with what I have. I wouldn't want to rent from anyone else. :) read more

I've worked on productions that rented from here before and the equipment never seemed that well taken care of, but this was my first experience renting there myself. I chose them because it was a last minute rental and they happened to be the closest to pick up from and another place I called didnt have any wireless lavs left. The wireless lav mic they rented to me was incredibly old, had no scan function (a real dealbreaker especially in NYC), and used the now illegal wireless 700mhz+ range. I complained about this when I returned the product and they pretended to be ignorant of the issue and didnt even pretend to offer me a refund even though i was not able to use the item. Their employee's bad attitude along with the 30+ minute line I had to wait in makes this place a no-go for future business. Throw in the fact that their equipment is unreliable and ancient and there is no real reason to go here ever. read more

I bought equipment from Du-all and the experiences could not have been better. It is almost impossible to find Super8 and 16mm film cameras in such great shape as the ones serviced and sold by Du-all. These guys are true experts and they know their products inside and out, from top to bottom. I had a few technical issues with the camera I purchased from them, brought it in, they looked at it, tested it - and knew exactly what was wrong. They stand behind all of the work that they do and I plan to use their telecine services in the future. For film equipment, servicing (35mm, 16mm, and esp. Super8) this place definitely stands out. read more

I came to Du-All camera to transfer super 8 and 8 tapes to digital format, and my experience could not have been any better. The team did an outstanding job of transferring the content to my hard drive, and they were able to do so with a quick turnaround: 100+ tapes in less than a week !! They were easy to work w/, and gave a fair price for the work. I highly recommend this business, and will return if I have any other similar needs. read more

I rented the Cannon C100 for a shoe-string budget music video shoot. Du-All put together a great package. Cannon C100 body, base plate, rails system, 3 batteries (Fully charged) 2 charging docks, and 4 32GB cards. At $175 for the entire weekend, that price couldn't be beat. I'll defiantly be renting from them again soon. read more

i first went there before the end of my fall semester to get a roll of 16mm transferred digitally. They did such a great job that I had three more rolls transferred. I called beforehand and was able to get them transferred while I waited. My school didn't have film cameras available for rental on the final weekend of the semester so I rented a Bolex and a light meter. During the weekend I had a bit of trouble with the camera. There were only a few hours of daylight left and I started panicking. I emailed a classmate, the professor and Steve (Du-All). i received a reply from Steve, literally, within minutes. He helped resolve the problem and saved the day. If I hadn't received a reply, my film project would have been a disaster and i would have wound up failing the class. i am grateful for the help they provided and they have a great bunch of people working there who gave good advice that'll come in handy. Thank you! read more