This shoe store has it when it comes down to what you're interested in, along with the price. Most…read moreof the shoes here have a decent selection of styles to choose from, along with many sizes. It never gets too old looking for new shoes each time when we need to. They also carry some other items besides shoes which include, backpacks, and also water bottles to carry. Great deals here, and can't go wrong with that.

My husband got charged twice for the same sneaKers. When we requested the credit, we were told it…read moredidn't go through. we went back to show how our bank had charged us twice, they still want to give us back a credit. We called the bank they had too issue the money back into our bank account and cancel our debit card as a fraud. Shame on this store putting customers up for this game. Now my husband had to stop by the bank to get a new debit card. Be aware of this when buying at this store!

Product selection was very good. I like how the store has a clean, tailored/curated feel. Of…read morecourse, being a specialty run shop, they have the latest and greatest shoes. More generally, I appreciated how there was a nice range of brands across all the product categories including some brands you simply will not find elsewhere locally. If top-notch specialty run product selection is what you're after, this is the place for you. But wait, there's more... The service here is phenomenal. For those unfamiliar, FFS has a few tools at their disposal to help find the "right" shoe for you. This includes 3D foot scanning and gait analysis via video recording and slow motion playback. I was assisted by Jill who was very knowledgeable, friendly, personable, and efficient. I was super impressed with how a "history" was taken first (i.e. running background, injury and shoe history, current shoe wear pattern, etc.). Of course, the anthropometric data from the 3D scanning was interesting but I really feel as if I've developed an intuition for how it should be used to inform the shoe selection process from this experience as well. I also really liked being able to take part in the gait analysis. This is something I tried to do by myself in the past but nothing is quite as awkward or seemingly narcissistic as trying to take a slow motion video recording of your own legs at the gym. Yikes. To be clear, it's not simply the technologies themselves but rather the thoughtful integration of these technologies and data into the shoe selection process by highly adept staff and the sharing of this expertise that makes this place exceptional and pretty much inimitable. This is the single greatest point of differentiation between FFS and competitors; it's the reason I now refuse shop elsewhere for trainers. Highly recommended.

Went to see if they had a particular pedorthic for a foot problem, based on their website…read more The usual pharmacies and even some medical supply stores didn't carry it. While I was looking around there was a customer running on a treadmill trying out running shoes, before making a purchase. The staff seems more knowledgeable about shoes, orthotics, foot anatomy, and how to fit shoes, than most shoe stores do nowadays. I should have asked if anyone had taken the test for to be a certified pedorthist? No matter now. Although, I didn't find what I was looking for; what impressed me the most is there was no "hard" sell tactics or being brushed off because i wasn't buying shoes that day. I will keep them in mind if someone I know is looking for proper chasseur (shoes). = )

When there's a decent selection, you can't go wrong here. Most of the shoes offered carry a wide…read morerange, enough to fulfill your interests. We've shopped here for many years buying shoes throughout time which is always not an issue, but pricing can be a hassle while making decisions. Something that would be beneficial is making more room for customers to get on by, especially when trying on shoes. Also, for a nice variety, DSW offers handbags and accessories.

Nice shoe store. Paid a nice amount of money on a pair of boots…read more What ruined it was after paying the cashier, she pushed the box towards me and walked away. I asked for a bag and another young woman answered with an attitude and said, "we are going bagless but, here you go" and pushes a bag towards me and walks away. 1- Maybe management can educate the staff that are checking out the customers some proper etiquette. 2-How is a customer supposed to walk around the mall with an open box of shoes/boots? Completely ridiculous. We are still paying the same price, stop being so cheap, the customer is entitled to a bag!

There's more than just boots here!…read more The selection of cowboy, work, hiking boots, and shoes is astounding and not just a few sizes and styles, for men, women, and children. There is a vast selection of western inspired wear: belts, buckles, shirts, pants, outerwear in men's, women's, and children's clothing. Stetson XX-6X felt hats in traditional sizing; not just S,M,L,XL "take it or leave it!" Merchandising mentality. . All the ancillary products to maintain leather goods and hats, shoe insets, that come in sizes are in stock. They carry colognes with western nomenclature and accessories. There are well known and trusted brands in stock. There are enough price points to keep almost everyone happy. The store is clean, well organized, and inviting. See recent photos

A very wide selection of styles and sizes of men, women & children's boot…read more There was other Western wear like belts, hats, jewelry and clothing. Also they carry boot maintenance supplies. I was greeted upon entrance and acknowledged when leaving. Two different staff members offered assistance. There were a variety of price points which leant itself to accessibility. There was a parking lot with ample space.

Im in the customer service industry and was struggling with choices today at the store and Vanessa…read morewent out of her way to help . Thank you! You have a true asset with her at the store.

If I can give 0 stars I will, definitely I will never go back to that store. Customer service is…read moreawfu. I asked why I got only $24.00 for a shoes that I paid $44.00 the cashier got upset and got the manager another person with zero customer service manners. I don't recommend nobody to go there. Definitely Amazon, Wappingers Falls NY store, never again

Well, if you were missing the pre-COVID thrift shopping experience, PLATOS CLOSET may fill the…read moreclothing void.its simple- Racks of well organized gently used casual clothing for Teens, Young women, and guys. No-frills and straight forward. You won't find Gucci Prada, or the like, but rather a variety of casual clothing, and shoes at a fair value. The service is pleasant and you will find a few private changing rooms. Very conveniently located at the Kohl's shopping center, midway between Kohl's and Aldi

I will write first by saying this is my second negative review. The first experience was horrible…read more Fast forward to a few years later and I figured I would give them another try. I walk into the store and immediately no greeting. The workers look at you and then basically look away. I dropped off my bin for review hoping the pick up experience would be better. Once my items were looked at, the one employee Catherine was extremely disrespectful. I waited a few minutes while she was figuring out what she was doing. Another customer walks in and says he's picking up as well and this employee just huffed and puffed like all of us picking up our clothes was bothering her. Once I signed off on what I was getting, the employee basically threw my money at me. This was when I asked for her name because I couldn't believe this was the experience I had yet again. I wouldn't recommend Platos closet at all. The website says one thing and the workers say something else. The only great Platos closet I've been to is the location in Tampa Florida. The workers there were exceptional. At this Poughkeepsie NY location, they are the absolute worst.

I ordered 2 pairs of sneakers from this store back in January. I received the one pair but never…read morereceived the second pair. After waiting a month for the second pair I called the store & was told to call customer service. I called them & was told the order was never processed & they would redo the order & I should receive them in 7-10 days. 3 weeks later I still didn't have the sneakers. I called again & was told they were no longer available & they would issue me a refund & I should receive a check in 3-5 days. It's been weeks & I still don't have a refund. You have had my money for 2 1/2 months & I still haven't received the product or a refund. Every time I call customer service to speak to a supervisor I'm told I can't. This is completely unacceptable. I will never purchase from you again. The sneakers were for our twin daughters so now one got her sneakers & the other didn't.

Meek was absolutely amazing. Super personable, very helpful, easy to talk to, and extreeemely…read morepatient. Over all great service.

I love loft but their online customer service is awful. The wait time is long they don't email…read moreback. They are rude on the phone once you get a live person.

Nice clothing and accessories, the workers are very nice and extremely helpful. A very nice…read moresophisticated store!