1. I & R Shoe Town

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Monroe, NY

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I & R Shoe Town

5.0 (1 review)

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3 years ago

Great service, Large variety of styles and shoes, friendly & very helpful staff, amazing shopping experience.

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TJ Maxx

TJ Maxx

2.5(22 reviews)
2.2 mi
•$$

I entered the store shortly before closing to purchase a gift for my niece, along with several…read moreother customers who arrived around the same time. At approximately 9:32 p.m., we were selecting our final items and were preparing to proceed to the cashier. At that moment, the store manager, Irene, approached us and stated that the store was closed. I acknowledged this and responded that we were simply finishing our last selection and would head to the register immediately. Despite this, Irene responded firmly with, "No. You need to go to the front of the store now. We are closed." In my experience as a frequent customer at this location and others, it is customary for stores to make a closing announcement over the intercom and allow customers already inside a brief grace period (typically 10-15 minutes to complete their purchases). This did not occur. If this location is so adamant about their closing procedures, then the door should have been closed prior to 9:30PM and/or Irene should have stood at the entrance informing ALL customers that they are no longer allowed to enter the store. However, given we had entered prior to closing time, we should have been granted the courtesy of at least 5 minutes. Instead, we were abruptly instructed to stop shopping and proceed immediately to the front. While I fully respect store closing procedures and employees' time, the manner in which this was handled felt unnecessarily dismissive and confrontational. Being spoken to in such a forceful way, especially after acknowledging the request, was disappointing and triggering and did not align with the level of customer service I have come to expect from TJ Maxx.

Was surprised this morning. Very limited stock…read more Limited choices. No ground coffee. Didn't have the usual assortment of items to choose from. Ceiling was leaking. Shopping carts in parking lot all over the place. Huge pot holes in parking lot. In and out in 5 minutes. Bought nothing. Not worth the drive. Very disappointed. Most T J Maxx are very similar.

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TJ Maxx
TJ Maxx
TJ Maxx

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Eileen Fisher - Eileen Fisher

Eileen Fisher

3.8(15 reviews)
2.8 mi
•$$$$

While the Eileen Fisher retail stores are not within my financial universe, I cannot say enough…read moreabout the quality and the transcendence, elegance and simplicity of design. I highly recommend a weekend pilgrimage to the Eileen Fisher factory store in Woodbury (Thruway Exit 16). The staff, the knowledgeable and accommodating manager, Melanie, will be helpful, uncannily honest about what is right for you or not as you gather a season's worth of outfits for the cost of two dresses (including coupons) at a mall store. Because Eileen Fisher's clothes are classic, it will not matter if you purchase from last year's inventory. If your style is ultra colorful and trendy, this is not the store nor style for you. However, if you want outfits that will sustain the test of time in both quality and appearance, Eileen Fisher is the style for you.

It seems most often when I am driving in my car on the Thruway lately, my car exits at exit 16…read morethinking a quick pitstop at the Eileen Fisher outlet is a good idea. It is always a good idea! Especially when there are marked down sales -- I shop that part of the store first. Most of the time the sales people are helpful in finding another size and giving you feedback on the fit of the clothes. The dressing rooms are roomy. Most recently I picked up two items that were marked down for final sale and there was a 30% mark down on top of that. It is a pleasant, easy store to shop in. There is a renew shop rack there too so bring your renew card!

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Eileen Fisher
Eileen Fisher
Eileen Fisher

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Adidas

Adidas

2.3(6 reviews)
2.9 mi
•$$

Convenient located within Woodbury mall . I recently visited the Adidas store and had a mixed…read moreexperience. The product range was decent, and the store was well-organized. However, the discounts were just average--nothing too exciting or different from what you'd find online or during regular sales. What really brought the experience down was the billing process. It was quite slow, with decent wait times ! I always wish there were self checkout counters in these stores . I liked a couple of things but when I saw the billing queue I left it and didn't buy . It felt a bit understaffed at the checkout counter, which made the whole process more tedious than it should be. Overall, it's an okay place to shop if you're not in a hurry and don't mind modest savings. 3 stars

What a train wreck of a store. Grump faced employees...Seriously, I heard an associate say, I am…read morebusy right now...Without any explanation or at least, "give me a minute and I will get back to you". I guess you can't teach customer experience or courtesy. Merchandising that was messy and disheveled. The selection was the worst I have seen from any adidas outlet store and music volume that belonged in a club not a store. Whoever the manager is should get a right up. You are better going to adidas' online store than going to this store. Prices are ok but for 3 year old designs it just warrants the one star this store is getting. Barely worth my time to write a review and that is why this review is short. Please send a secret shopper here and I am sure they would agree. Seriously WTF adidas?

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Adidas
Adidas
Adidas

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I & R Shoe Town - shoes - Updated October 2026

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