This is a kiosk in the Arundel Mills Mall, near the food court (neighborhood 2). This is my first…read moreexperience getting a phone screen repair so I have nothing to compare to. Normally I am not rash, and churlish enough to toss my phone on a carpeted floor expecting it to land safely. No it bounced and hit the frame of a antique sewing machine, so perfectly that it cracked the screen...okay confession over. So this process took a week and 3 trips. I am willing to accept that some of the overall length of time is "supply chain" [they didn't have my screen model in stock]. However my only knock is the said they would call and never did. I called a few days into the wait. Young man said it was there, so I made the trip (not that far, but still not without hassle). When I arrived he looked around (I would argue that should have been done when I called) and was told to come over. All good we all make lazy mistakes sometimes. Young man was otherwise professional and polite. Anyway the work was done correctly, phone looks like new and $100 lesson in being an impulsive dolt was worth it. Lesson learned, get more sleep during the week, get some exercise, manage stress better so you don't have to go through this first world problem, a dumb problem to create for yourself.

fixed my phone on my lunch break. Great service and great price. Definitely recommend.read more

It was a pretty good experience getting my phone fixed. It took a bit longer then I was told, but…read morethey did get the job done.

Competitive rates. Prompt service. Friendly service. Would absolutely come back for any tech…read morerepairs.

My honest review about Tech Pros Phone Repair. Fast Service:…read moreMost repairs done within an hour. Quality Parts: High-grade, certified parts used. Transparent Pricing: Clear quotes with no hidden fees. Convenient Location: Drop off, shop around, pick up on your way out. Located inside Arundel Mills Mall in Hanover, MD, Tech Pros is a top choice for professional, affordable repairs.

DO NOT EVER USE THESE PEOPLE. I took a computer in for a glitch issue and it came out worse than…read morewhen it went in. They misdiagnosed the problem, recommended I take it somewhere else, and upon inspection I noticed they had put the WRONG SCREWS back into the computer and thus pushed up the trackpad, and shorted out additional components. Upon immediately informing them they DENIED any issues even though I had pictures/proof. Once actually fixed (by GADGET GURUS) I returned to Tech Pros with a bill for $283 for compensation from Gadget Gurus to fix/replace the trackpad and other issues caused by Tech Pros with a DETAILED receipt. The technician LIED about his name and admitted to the mistake, and the work order in their system showing I dropped off the computer originally with no damage "VANISHED" - they offered me $15 and said to take us to court. WORST PLACE EVER DO NOT EVER USE

Don't even try it. First when you make an appointment online they don't give you a choice on…read morelocation. I thought I was choosing the Columbia mall. They say online that the parts are in stock and they are not. We waited more than a month for a part and then they lost our phone when we went back to pick it up. Finally found it a week later. No discount offered. Incompetent.

#WorstTechnician #cantFixiPhoneScreen Went in to fix the…read morescreen on my iPhone X. The screen became blue-ish but I was fine with it as long as the screen worked. In the evening though it started going a little weird (i.e. jumping and freezing) . The next day the screen went even worse and I noticed that my eyes started hurting; therefore, I started avoiding looking at the screen. The next day things went even worse and lots of vertical lines started appearing and apps that I did not press would start randomly opening. I asked for refund of the $220 fee to replace the screen but the technician did not want to do so. For this reason I recommend all avoid this place!

Fantastic service & super fair prices. Nice people too. It's a good day when you find a services…read moreprovider that you can confidently turn to with no question when needed. Look no further.

Another good job. They got the part, came on time, and solved my problem. Most of the cost was the…read morepart, which you can't blame on A-1. The tech inspected for other potential issues as well.

Great customer service and definitely will be bringing in my PS5 for a cleaning aswellread more

Store provided an estimate of a flat fee of $50 to replace my outer screen. Went to the store they…read morewanted a $50 deposit, which I paid. Came back for the repair they had ordered the wrong screen. When they got the correct screen I went back for the repair, was charged another $278. That's $328 total to replace the outer screen on a Motorola razr 2025 ultra. These people are thieves. Avoid like the plague.

So happy and grateful to have found Gadget Guru! Our DJI Mini 2 drone had a bad accident and…read moreneeded multiple repairs that we didn't feel confident enough to do ourselves. There was a consult/diagnosis fee, but they count this towards your final repair cost at the end, so it's free as long as you are getting your item fixed. Gadget Guru was able to fix our drone for less than the cost of having to buy a new one and we are so excited to have it back and running again :) There were unexpected delays in supplies of drone parts which we would have experienced ourselves as well (the times we live in). They reliably called with updates and thanked us for our patience. Great communication regarding what they found to be wrong and what they would be replacing to fix the problem, with time estimates as best they could :) I will definitely be a return customer with any other electronics in need of repair. Friendly, courteous service, with business hours late enough I can still reach them after work when needed. Completely recommend the Columbia Gadget Gurus :)

For the amount they charged me they left lots of damage behind and then used my spare propellers…read morethat I forgot to take out the box instead of ordering new ones and then didn't even bother to fix some of cracks and replace the back left propellers that was still cracked. So overall not good value. But I can say they atleast take the amount of time they say they will and give updates so good customer service. Final verdict good customer service lack luster overall job.

Had a broken camera protector on my phone in which I initially thought was my actually camera…read morescreen was cracked. Friendly gentleman at the desk accommodated my request and he looked at it and assured me that it was just a protector that's broken. $15 for a 2 minute fix. That was great! He even threw in a free flexible screen protector since my old one is old and has some "leak" spots already. Assessed and installed in less than 5 minutes. Highly recommended.

scammed me out of $300. Got my device fixed and it broke the next day. refused to fix it or give me…read moremy money back.

Great communication, said exactly what was wrong with the printer and a good estimate of what it…read morewould cost to fix. Fast turnaround time. Highly recommend!

They did a great job of fixing my broken laptop case and were the first shop to respond to my…read moreinquiry. The part took a few days to get but the fixed the machine a few hours later. Great job!

Josh @UbreakIfix Glen Burnie is 100% trustworthy. I took a new used phone in that had (we thought)…read morea shattered screen. After helping me navigate the Asurion process and clear everything off the phone for a replacement as per the Asurion policy, we realized that the phone had been fitted with an excellent screen protector(neither had detected it) and the phone wasn't broken at all! He suggested I try to cancel the claim and patiently waited while I got the agent to take care of it. Josh made no money at all with this interaction, but I will be sure to recommend to anyone and everyone to go to UBreakIFix Glen Burnie for all their device repair needs!!

I had gotten a usb repaired in the past at this place, and that went well. However for my recent…read morevisit, it was horrible. I had dropped off my friend's ps5 for a simple cleaning. Everything had worked ok, it was just that it kept turning off from overheating. After waiting, I got a call that the ps5 isn't sending a signal through the hdmi port. Something about the hdmi not receiving enough power from the mother board, from what I remember. They offered to swap the hdmi to see if that works, to which I said ok. But it didn't. They handed it back saying that it's unrepairable. It turned from cleaning out a ps5 to being unrepairable. At least they had good customer service, and they said they refunded since it wasn't repairable. Which at least that is good. I didn't want my friend to have to spend money on buying a completely new console so I tried a different place. I took it to a place called console repair store. I should've taken it there before considering the name. I knew about it, but forgot about it. They not only did a cleanout, but had said the hdmi wasn't even soldered on correctly, along with it being crooked. Unlike UbreakIfix they aren't a corporation that's constantly changing technitions. It's just one very good technition from what I saw.