My backup camera stopped working. After checking all of the connections myself, I wanted to take it to a professional I could trust. I made an appointment for 9am. Everyone was prompt. DSP was focused on my car only and began working right away. They found my problem and solved it quickly, and the process was fast, friendly, and extremely professional. I felt like I was in good hands the whole time. I'll trust DSP with my future projects, and I'll be confident that I'm getting the best possible service! read more

I walked in for my front window tint and the job was done within 3 hours. They gave me 3 different options to choose from.

Great experience all around: I have a 2005 Toyota RAV4 with the original stereo (cassette deck and CD player!). I decided I wanted to replace the existing system with something modern with a touch screen and backup camera. DSP talked me through several options, scheduled an appointment for the following week. Work was done on time and within the window stated. System works perfectly, very pleased. Now considering talking to them about new speakers!!! I thought the price was reasonable, all things considered, after I'd already checked prices and systems online. Would recommend anyone in the area to use these guys for a replacement sound system! read more

My right door speaker wasn't working so I scheduled an appointment with them and they said the original price was 145. Once I got there they were really nice and welcoming. It took them only like 15 minutes to fix my car and they cut the price in half because they said it was a simple fix. I will definitely go back if I ever need a upgrade. read more

Great service and quality. Reasonable prices. Had a backup camera installed and fixed an issue with radio wires by the clutch.

Had a Satellite Radio installed at DSP. Lenny did a great job off hiding all the wiring and antenna. This is my second install at DSP and I can recommend it highly. Thanks Jessica and Lenny. read more

Took my vehicle for install of car alarm, radio and back up camera. install of purchased items was delayed longer than estimated work time. He admitted the delay was not due to work reasons but personal reasons and his dog. After receiving my vehicle back new electrical issues manifested. When calling back to return vehicle for diagnostics of new found issues I was immediately dismissed and zero accountability was taken. The only option that was as offered was to schedule another paid diagnostic appointment just to look at the vehicle. After taking vehicle to a ford dealership I was given a laundry list of error codes stemming solely from his electrical work on the vehicle. Quoted 7 hours of work just to undo the faulty wiring that has he was quick to dismiss as a direct result of his work. Be cautious of using this vendor. read more

Excellent service on an auto start ignition system. Have used them twice so far for two vehicles. Would use again.

Needed to update my halogens headlamp bulbs to LED because they area a PIA to get too for low beams. Call and scheduled a time to go out for a quote, made and appointment, and they took care of it while I waited on my appointment day. Also gave me a courtesy call when an earlier slot opened up. Small business with the personal customer service touch. Clean, and organized shop and showroom areas. I initially missed the entrance when I first went over to get an estimate even though there is a big sign on the wall with an arrow so look for it or just walk into the wrong place like I did and ask :) Go down the side ally and they are on your left. Parking back there may be tight so your crew cab extended bed pickup down there unless you have an plan on backing out just in case. Much appreciated DSP read more

I ordered speakers/amp/sub in a custom enclosure. I was very specific about maintaining unobstructed access to my spare tire and having a grille cover to protect the sub. We scheduled the install to be overnight from Monday morning to Tuesday evening before 5pm. The invoice didn't have logistics so I emailed to confirm but didn't hear back. I called the day prior to verify that getting a rental from Mon 9am to Tues 4pm was the right move and it was indicated that would work fine. Tuesday by 12 I hadn't heard anything so I called and was informed the install was almost done but he could use extra time, preferably until next morning but there was the possibility of it being done that evening. I tried to extend my rental but was unable so I called to let them know I'd just come to town, get dinner and wait for completion. Eddie called back scolding me saying "If JL was doing this install it would take two weeks, and I really need the full 48 hours, I don't need to be rushed if you want me to do a decent job"... I ended up having to Uber 23 miles home and get a ride the next day. Wednesday rather than being offered an inspection I was directed to pay up. I complied, $2k+ no questions asked. I was handed the keys and went to my car to find the job not completed as requested. The spare tire cover was sealed over, obstructed by the sub cab, the lift flap handle torn, and no protective cover on the speaker. Eddie appeared and showed me that if I put my seats down I could shift the cover off, nearly breaking it, not cool. He said he didn't have grilles in stock that fit my sub (but he had 2 weeks prior to install to order that, so I was confused). It was hard to get a solution because he was talking to someone on his earpiece. I asked if he could send me the grille when it's in stock so I could do it myself and he recommended I bring the car back because his sub install is extremely tight, and it would only take 35 minutes to do. He continued speaking on his earpiece and began walking away like I was an inconvenience, so being Mr.Nice guy I extended a handshake and he walked away. No "Thanks for your business", just a "go home" vibe. After driving home, I realized the above issues were deductions to the value of my vehicle. I decided to modify the spare tire cover myself, but gave Eddie the chance to make it right on the grille cover and flap, so I sent a friendly follow up email. In Eddies response he stated the flap was ripped when the car arrived, but he would re-attach it when I come in for the cover. I gave him the benefit of the doubt that I may not have noticed the ripped flap until I gave that part of my car attention due to the install, but after this ordeal I'm unsure. 2 weeks went by and no solution on the grille, I decided to order one myself and it arrived in a few days. It became clear the sub is completely sealed to the interior of the enclosure making it impossible to install the protective grille afterwards. It's obvious it needed to be applied during the install, the truth comes out. I emailed asking what his plan was and didn't hear back. Why am I the one emailing him to finish the job I paid him to do? I called a few days later and was told they ordered the part but needed to find it before scheduling, I told them I already have the part & Eddie said it would only take 35 minutes. After being put on hold I was told Eddie would call back later. Clearly I've been given the run-around. I called back and Eddie asked why I was being pushy and said he needed time to order the part and to check if it came in, I repeated I already have the part. He said he doesn't order online he orders directly from Fosgate, I told him thats where I got mine from & its irrelevant. He then said he didn't understand why I was disappointed and felt the job was incomplete... I explained all the reasons and when I got to the topic of the obstructed spare tire access, he said he didn't get it, and asked if I was talking about the torn flap, I said "no, you sealed the spare tire access", and he said he didn't understand like he had amnesia, so I said "repeat after me, spare tire access" and he said "dude I will not be disrespected like this, when you calm down you can call back", and hung up on me. I called back asking when we can schedule but every time I agreed to a time he extended it, from 35 min, to 1hr, to 2hrs, to a general "leave the car for more time". I decided to cancel because after my experience I don't trust him. The only incoming call I received from Eddie was in response to my 1 star google review and continued to argue with me about how I was disrespectful to him. He followed up with his own reply on Google where you see his take ; he accuses me of insulting him multiple times (not true) and describes that 48 hours means 3 days and various other untruths. It was a terrible experience to be falsely vilified by someone who took my money and messed up multiple aspects of the job. read more

Had DSP Audio add a new head unit and dash cams to my vehicle. They were very attentive to my questions and the install looks great!

Ah yes, the Mythical DSP audio. If you go here, expect nothing but wasting 30 minutes looking to find this place. And here's a friendly tip! Don't ask any businesses nearby where DSP is and they will shout at you until you leave the premises. That is the businesses that don't have signs saying 'Don't you DARE walk in this door and ask us about DSP auto!' Nice. I wasted an hour and a half of my day trying to find this place, no signage, no building with that address on that street. Nothin' If a business can't even give customers a hint where they are or they are difficult to find then they won't b working on my car. read more

Thank you DSP!!! These guys gave my old car the features of a new car. They did it quickly, beautifully, they even took the time to teach me how it all worked. I couldn't be happier! read more

Amazing detailing - I even went back the next day to tip the man who cleaned it some extra $! He spent way more time than I would have trying to get out the white dog hairs on my dark gray interior. Only issue I had was with scheduling as they open late in the morning and I had to get back to work by 3pm. They have a more laid back schedule and it was more first come, first served so I got there 15 mins before they were supposed to open. 30 minutes later the man at the counter was finally ready to take the first customer! Even with this first appointment of the day it wasn't done until 2:30 so I snuck back to work 5 minutes late. read more

Ya... not impressed at all. Made a consultation appointment for 5pm, didn't actually talk to anyone until 5:15pm and that was Eddie (the owner?) telling me not to touch the display of speakers. Another ten minutes and Eddie finally asks to hear my cars audio to gauge what I'll need. We go out and listen to my car stereo and he tells me that it sounds pretty good (it doesn't, extremely mediocre sound with no low end). The reason I came to this shop was because Eddie told me over the phone that he had a display of speakers to listen to and I could see what I wanted based on that. We went inside after listening and he hooked my phone up to some of the display speakers.... wow, they all sounded really bland and definitely not the full range that I was looking for. I told Eddie my thoughts, his response was that they all have crossovers installed to cut out the bass low end... what's the point in that? I wanted to hear the speakers capabilities, not half of their abilities with an attached subwoofer. Over all I left underwhelmed and not really sure why I wasted my time going there. It's in a back ally with very little room to maneuver. Kinda dingy and not sure I would want to leave my car there for any length of time. Eddie and the crew are rather inattentive and lack customer service skills. Probably the only good thing about the visit was that he gave me another shop to check out, otherwise it was a complete bust. I won't be going back. read more

UPDATE 11/28/2017... Brought my car in this morning and was in and out in no time. The issue with my LED kit was corrected without a hitch. Eddy and his crew would have fixed it the first time if it were not for my time constraints. The fact that Eddy put up so well with my OCD lends credence to his professionalism, expertise and patience. This is an excellent company. You will not be disappointed. UPDATE 11/27/2017...Eddy and his crew were able to get me in for an appointment today and installed a sweet sub/amp combo, along with an interior LED lighting kit that I provided. The sub/amp was done very cleanly and professionally, with cables hidden and out of site. The placement of the sub/amp was also aesthetically pleasing and provided the exact sound I was looking for. Eddy even hooked me up and provided additional sound insulation in my trunk. There was a minor issue with the interior LED lighting install but Eddy advised me that he'd be able to correct it if I brought the vehicle back in. I was on a time constraint and they did their best to finish the work despite being given a limited amount of time. I'm looking forward to getting my LED issue corrected and changing my rating to 5 stars. UPDATE 11/13/2017...Received a call from Eddie and was advised that there was a mixup in the system due to my brother also having called and scheduled an appointment around the same time that I did. He was very apologetic, polite, and cordial. It seems that the shop is still very busy so I'll update again if I ever am able to find a time where both our schedules work together... Original... So since the beginning of last week... I have sent two messages through the website for a simple inquiry and made requests to have a consultation. I have also called three days in a row and have been told each time that Eddie was busy, but that my information was left with him and that he would get back to me soon. I still haven't heard back from anyone either through email or by phone. The shop is about an hour away from where I live but due to the stellar reviews, I was willing to sacrifice the drive to get it done here rather than a local shop. I guess I just expected better considering everything I read...guess I'll have to take my business elsewhere. In short, the communication and promptness with which they get back to distant customers, in my experience, has been essentially nonexistent and completely negative. Too bad... read more

My experience with DSP was pretty much the same as most of the others down below - friendly, prompt, pleasant, professional. I had an Avital 2101L remote keyless entry system installed on a 2007 base model Honda Fit (remote entry was an option on this model and I'd been kicking myself for 11 years for not getting it when I bought the car). The combined price for the unit plus installation was very reasonable (less than half what the OEM Honda system + installation would have cost me), setting up the appointment was fast and easy, and Jessica at the front desk was terrific. The system works perfectly. And they have the nicest, cleanest bathroom in town. :-) The remodeling they did was terrific and the backlighting in the showroom is very cool. I'm thinking of upgrading the audio as well and if I decide to do that I will absolutely go straight to Eddy to have the gear installed. I can recommend DSP without hesitation based on my experience. read more

Needed an upgrade to my car stereo and the staff were super helpful and great to work with. I got just what I wanted in the range I wanted to pay. read more

We came to DSP on a recommendation from our mechanic. We needed tinting removed from all the windows on our sedan, because we had purchased it out of state and it was too darkly tinted to meet the Maryland requirements. It's a little hard to get to, down an alley in Wheaton, but once we got there they gave us a great price and great service. They took off all the tint for $100, when we had read online we should expect to pay $300-$400 for that service. We were worried about the back windshield especially, because of possible damage to the sensors in it. But DSP assured us that they steam off the tint rather than scraping it, which reduces the possibility of damage. They finished the job quickly and it looks great. We would highly recommend them. read more

I came here after looking extensively for a place to tint my brand new car. I recently moved to the area from Miami, Fl where I had a go to shop. So, to say the least, I was being very picky. Back at home, limo tints of excellent quality were on all my family's vehicles with lifetime warranty for 100$. I was surprised when I called all the tinting stores to find a place was going to charge 300$ with a military discount. Anyway, I called these guys and they saw me the same day, charged me a great price and I have lifetime warranty! The only downer was waiting 3 hours but it was worth it. One window had to be redone due to the weather which is why it took 3 hours. I appreciated the fact that he took his time to make sure the job was done right the first time! My car looks amazing and everything is perfect. Definitely coming back for my wife's car! read more

I found DSP through google when I was looking at buying a new car Stereo from Crutchfield. I called and spoke with the owner. We discussed what I wanted and he walked me through what I would need. He then said that I can buy it from Crutchfield and have them install it or buy it from him. It was $75 cheaper to buy it from him. Eddy and his team did a great job installing a sony radio with sirius and bluetooh. My only issue is that he said it would take three hours to install and instead it took seven. I still would not hesitate to come back to DSP. read more

I took a family member's car up to get his existing system checked out and wow, was I ever happy to find this awesome shop! The shop is clean and professional looking and they were able to slide my car right in and get fixed in under fifteen minutes! Not only that but he pointed out what was wrong and actually showed me what had been happening which I really appreciated. The price was great and customer service was great as well. Will recommend this shop to anyone looking for sound/alarm/tint! Thanks guys By the way, I had just come from Best Buy Wheaton who told me not only would I have to wait a week to get it looked at, but pay $180 just to get it diagnosed!!! wtf!?! They were rude too and seemed like they didn't care either way about my business. Shame on me for not looking for a real shop first! read more

I have been going to DSP Audio for the past 2-3 years and I have always had a great experience with their staff. Most recently, I got a new car and needed to get my windows tinted. Dave, who works for DSP does an amazing job. As he performed the tint job on my last vehicle. Dave is very knowledgeable, thorough, and friendly. Dave performs the tint jobs by hand which is 10 times better than getting a computer cut tint job. In addition to all of this, DSP always gives me a great deal on the work I get done. I look forward to being a repeat customer here and strongly recommend anyone who needs tints to call DSP and ask for Dave. read more

We have a 1987 Corvette, all original parts and we are the original owners. Recently we took it out of storage after 10+ years. After a fresh Maaco paint job we were ready to spiffy up the stereo. I decided to get this stereo installed for my hubby while he was out of town for a week. After emailing Eddy I decided to take it in. Eddy was so nice and assured me that he could make this work (I'd read many blogs that replacing a corvette system is difficult). A few days later I picked it up and we are SO happy with the new system and speakers that he installed. Thanks for helping me make decisions and for the custom job, Eddy! read more

DSP Audio & Video - Awesome installation in our 87 Corvette! - Car Stereo Installation Near Me - Silver Spring, Maryland

Honest, pleasant, and very good! I came in to replace my radio that hadn't worked for 6 months. After 15 minutes, the owner, Eddie, came out and told me that there was nothing wrong with the radio!!!! It had gotten disconnected. They could have lost hundreds of dollars by being honest! However, the original radio was not that good and I needed the upgrade and improved Bluetooth because I spend a lot of time behind the wheel. read more

I thought about going to Best Buy for my new car speakers but after reading the terrible reviews online, I decided to look elsewhere. I found this place through Google and the reviews from other people were pretty good. I gave them a call and setup an appointment. I told Eddy, the owner, the type of music I normally listen to and how I needed something that was very reliable. He had me test out some speakers until I decided on the one I liked. While he was installing them, I decided I wanted a new car stereo too. He was able to install everything the same day. I am so happy that I went to him for my audio needs. He's very knowledgeable and explained everything I didn't understand. read more

This guy is something else. You can tell when someone has a true passion for their craft and Eddie is the epitome of that. I had an issue with my system for the last decade and I took my truck in to get looked at. Instantly Eddie gave me his thoughts and seemed very confident about his vision. Although skeptical at first and the price was more than I expected, I trusted him. His results gave me a newly founded respect for his shop. If you want to see and feel the true potential of your system, DSP is the place to entrust. I believe that the science cannot be executed without the art and Eddie truly embraces the ART. Lucky to have them close by. read more

Just got new window tint installed on a Subaru wagon I bought used. Top-Notch Service! Tint looks GREAT. Eddy was super helpful with my selection and even took off a bunch of factory decals with no questions asked. Looking forward to going back for some stereo equipment real soon! read more

These guys are awesome. I wanted a nice system in my car and they delivered. I started off at best buy but they knew no more than what I knew. The guys at dsp are very knowledgeable and help me make the right choice for the right sound. I am very happy and wld recommend them to anyone. Thanks DSP. Love u guys. Oh! The customer service was outstanding. read more

DSP Audio & Video - Car Stereo Installation Near Me - Silver Spring, Maryland

Great place to take my car stereo installation. Got me in and out same day I drove up to it. However, car stereo goes in and out after the install and eventually came back to get it looked at. They fixed it, and was told to come back if it happens again. Stereo's going in and out a third time but will take it somewhere else instead. As much as the offer is appreciated, not trying to come back a third time for what should have been a one-time visit. read more

I have had Eddy and his crew install radios in three cars, Electronic remote starters in two cars and fix a motor on a window. I all cases it was a job well done. Good prices and great service. read more

Eddy and crew are amazing as always. Work is always done in a timely manner and at an unbeatable price. He is very accommodating but I recommend making an appointment. read more

Called, drove 20 miles to get there. They looked at my truck, the guy said he will email me an estimate in the next 2-3 days because they are a bit busy with one custom job. Ok fine. Called after a week to see if I can get an estimate to start the work. Front guy said still busy with the same job, but for sure next 2-3 days. Waited 2 more weeks and I wrote this review. This shop has only 2 people / 1 tech and 1 at the front. They can't handle more than one car per 2 weeks. Don't waste your time and energy. read more

Review: Over the years, I've had 2 remote start packages installed here along with 1 stereo system. One time 5 years ago, I was looking to get an older car an iPod accessory kit but no manufacturer makes them. Eddy did some research and custom built an iPod output on my car. He's like a mad genius that has electronic stereo expertise with a touch of MacGyver in his genes. If you have a custom job that no one else can do, bring it to Eddy, he'll figure something out. What I really like about him is that he's honest and upfront. No tricks. No trying to sell you something you don't need. No sales tactics. He's direct and truthful and that's why I've brought 3 cars to him over the years. Cost: Very reasonable. Service: Eddy's essentially a 1 man band even though he may have other techs that work for him. That means that he may not be at his desk to answer your phone call immediately (because he's working on a car). That means that when you walk into his business, no one may be there to greet you (because he's probably working on a car). That also means that his prices will be cheaper because he doesn't have the overhead that other shops do. But what you will find is that if you explain what you're looking to do, Eddy will be patient and listen to you, do research, and give you an accurate estimate of how much and how long it will take. Note: Before driving into the alley to get to DSP, you may want to park on the street to see if Eddy's got an open bay available to do your work. It's a bit crazy trying to reverse out of the alley. The waiting room has a TV in it and a bathroom. If you're going to wait a few hours for your work to be done, you're better off visiting one of the many restaurants that are within walking distance (Max's Kosher deli, Limerick Pub, Nava Thai, Woomi Garden, Seoul Food, etc) read more

This place is great! I have had all 3 of my vehicles tinted by Eddy and his crew, along with a navigation system, 2 full audio systems including 3 amplifiers 3 pairs of speakers and 3 subwoofers throughout my 3 vehicles. Also did my smart start alarm and remote start on my Volkswagen! They are the greatest. They may be small but they know their stuff! read more

After seeing the awesome reviews on Yelp, I decided to get tint and remote start put on my new SUV. I made it to my appointment early and Dave was there to great me with a warm smile and handshake. Him and I chatted for a minute and he got started on my new baby right away. I watched him take his time and his attention to detail was phenomenal. The tint came out great. Dave is a very respectful person and I would work with him directly for the rest of my tinting needs. After the tint was finished, Eddy came in to do the remote start. By the way, I make a decent living and spending close to $400 dollars on anything is significant to me. Eddy hops out his truck and walks right past me. Didn't even acknowledge me to say, "Hey, I am Eddy, I will be installing the remote start in your car today. BTW, thanks for giving me your money. I appreciate your business." He did the job while I ran around town and did some errands. The work was good, the remote start works. But, Eddy, if you want repeat business, I suggest learning some social skills and be personable with your clients. Maybe Dave can help you. DSP will be missing out on future business with me and my company. Can someone tell me where I can find customer service these days? read more

After doing my research, I'm glad I decided to go with DSP. They did an excellent job with everything I got done. I got a remote starter, a new car radio, and tints installed on the same day... Eddy was nice enough to walk me through the break down as far as what I needed and the prices...it was super affordable compared to the other places I received estimates from... He was very meticulous while still working at a fast pace....My overall experience was great and I would def recommend them to anyone! Thanks a lot Eddy! read more

After searching for a shop (other than Best Buy/big chains) that would install a full system (head, amp, speakers, sub), I went with DSP based on other reviews. When I went in I received great individual attention, and was really impressed at their flexibility & patience with all of my questions. They were able to help me quickly pick out the right equipment based on price/what I typically listen to/size of car, and the scheduling was a breeze. I made my appointment, dropped the car off, and it was ready the next day ready to go. These guys have an excellent independent business that provides top-notch customer experience. A little hard to find, at first- It's down an alley. Don't let that stop you- let these fellas take care of your car audio needs. read more

I came here due to the high reviews on Yelp. I'm glad I did the guys here are professional and informative. I decided to finally update my stock stereo with a Pioneer stereo touch screen. Installation was quick and clean. I was given a tutorial on how to use the newly installed Pioneer stereo. I highly recommend this shop if you're looking for a professionally licensed car-n-audio shop. I will return to have my windows tinted next. read more

I came here for window tinting on my new car and definitely recommend this place. Pricing is very competitive (including a lifetime warranty), and the staff is friendly, knowledgeable and professional. The job looks great and took about three hours in total. There's a good wifi connection and even better music playing on all their speakers while you wait as well :). read more