I walked into the office and was greeted by Miguel. He was…read moreprofessional and knowlegeable. He answered all of my questions and cut my glass order so fast that I couldn't believe it. And the cost was more than reasonable. Thank you Miguel for giving excellent customer service!!

Have been trying to get a window repaired for almost a month. calling office number gets no…read moreresponse except an answering machine. When texting it takes days to weeks to get any response, with no helpful information. Paid approximately half amount owed to build window replacement and have heard nothing since. Would not recommend at all. Sounds more like a scam company.

I'm so impressed. I reached out Serene Glass to repair a…read morefull door glass that broke. They came over Saturday and measure and inspected to ensure he could replace it. I had 2 half door size windows replaced and the full size window on my door. The entire experience was amazing. Great price, great value and excellent craftsmanship. I know have a "Window Guy". Thanks again Mansoor.

Had to replace these windows . Seals failing with mild water intrusion. Pair of windows were 20…read moreft high - no doubt an arduous job . Mansoor was very detailed and thorough with his work. Did I mention CLEAN. I had bids from others. His quote was quite reasonable. No middle men - he does his own WORK. Highly RECOMMEND.

I called AA Glass after a botched job on my shower and they immediately came out and corrected the…read moreissues!

best in town ,I had a glass shower and a vanity mirror installed by them and they did a wonderful…read morejob.

They replaced the broken glass in a window of my house. They were affordable and fast. I really…read moreappreciated that they did the service I needed without trying to upsell me on all new windows. Very friendly company. Easy to work with!

Jason did an awesome job for a great price. I highly recommend him…read more He even fix the door that was not part of the job.

Needed to get a custom cut mirror for my home gym and called around to several places in the Katy…read morearea. These guys had the best pricing which included a small cutout for an outlet, safety backing tape (to keep the mirror from shattering all over the place if it breaks), and tax included. Talked to Trey and set a date for him to come measure in person and he said he'd call back the following week to set up installation date. To my surprise, I got a call the next day saying that the mirror was ready and he could swing by that day if I was available. Highly recommend these guys!

Thanks to Trey & his Crew. They installed the glass and were very professional. They took their…read moretime to get everything taken care of. I will definitely recommend The Glass Store in Katy to my neighbors!

I'll admit that I was VERY apprehensive about calling Lancaster Glass and working with them. The…read moreone review was not very positive and the reviews on Google were mixed. But I took a chance and I'm glad I did. We just got a brand new custom built dinner table for our growing family. We want to keep it as nice as possible for as long as possible, which is not easy with two kids. So we decided to get a piece of plexiglass to cover the top of the table. Home Depot doesn't cut glass. Lowe's and Ace couldn't cut it the size we needed. All three recommended Lancaster Glass. I stopped by and the staff was very nice and gave me a quote for the dimensions we wanted and an estimated time for it to come in. It arrived exactly when they said it would! I'll admit that I got antsy and called to check on the status of my order...but only once. I picked it up and they helped me to get it into my car and tie down the trunk. Some people obviously had bad experiences with this company. I'm not doubting them, nor should my experience negate theirs. This was my experience and it was very positive.

Excellent service and price!!!!! They were on time and very honest and friendly. I will be using…read morethem again.

Javier did a great job!!! They ordered a new glass for our window and did a great job.read more

I paid in full for my glass replacement in May 2026, and it is now July 2026 with no service having…read morebeen provided. Since making payment, I have made multiple attempts to obtain an update on the status of my order. Each time I have contacted your company, I have been directed to the answering service, which has assured me that my information would be passed along. Despite these assurances, I have not received a single follow-up call or any communication regarding my installation. At this point, I have paid for a product and service that have not been delivered, and the lack of communication has been extremely frustrating.

Had some windows in my home that needed to be replaced due to defective glass that caused rust and…read morefogging between the panes that could not be removed. Daniel responded quickly to my call, provided an estimate for the work and expertly installed my new windows within a week. I have another window that will need to be replaced in the near future and will not hesitate to give him a call. Great work, prompt, courteous and reasonably priced. Highly recommend.

I had a bedroom glass pane broken so I called Danny. They came the same day, explained everything…read moreabout the new glass properties, gave me instructions for care, and provided a reasonable/affordable service. I will call Danny again when need arises.

Requested quotes through Yelp and he was one of the first companies to respond…read more Rene is very knowledgeable and knows doors even through pictures. He recommended some other options for me to look at doors that may be a little bit more affordable and I did. So thankful for that piece of information. He picked up my doors for me within the three day grace period of where I bought them from and was out in the same week to install . Confirming time and date with him was a little stressful because his day fluctuates with what he's got going on so I was a little nervous that it wasn't going to happen right away . But he is a man of his word and called me on Friday morning to let me know that I was going to to have my doors installed in the morning . His crew was so professional, nice very clean tidy worked efficiently He charges $475 per door, which is a little expensive, but I believe it was worth it.

Do not trust this company or Rene Puente. They are not honest. Take your business elsewhere…read more I paid half down ($2400) for windows back in January 2025. I still do not have my windows. Rene started with excuses. Then he stopped answering my calls. Then he stopped answering my texts. Work with someone more deserving of your money who will actually do the work you pay them for.