Have been trying to get a window repaired for almost a month. calling office number gets no…read moreresponse except an answering machine. When texting it takes days to weeks to get any response, with no helpful information. Paid approximately half amount owed to build window replacement and have heard nothing since. Would not recommend at all. Sounds more like a scam company.

Reached out to several companies to repair a second story cracked window including some of the…read morelarger corporations. Glass Guru of Katy communicated well, did not require a trip charge to quote, and was almost half the price of the other quotes received. Service was excellent the day of with the tech reaching out when he was on his way (which was within the window). Plus they also take credit card which was great!

Requested quotes through Yelp and he was one of the first companies to respond…read more Rene is very knowledgeable and knows doors even through pictures. He recommended some other options for me to look at doors that may be a little bit more affordable and I did. So thankful for that piece of information. He picked up my doors for me within the three day grace period of where I bought them from and was out in the same week to install . Confirming time and date with him was a little stressful because his day fluctuates with what he's got going on so I was a little nervous that it wasn't going to happen right away . But he is a man of his word and called me on Friday morning to let me know that I was going to to have my doors installed in the morning . His crew was so professional, nice very clean tidy worked efficiently He charges $475 per door, which is a little expensive, but I believe it was worth it.

Do not trust this company or Rene Puente. They are not honest. Take your business elsewhere…read more I paid half down ($2400) for windows back in January 2025. I still do not have my windows. Rene started with excuses. Then he stopped answering my calls. Then he stopped answering my texts. Work with someone more deserving of your money who will actually do the work you pay them for.

Katy's Door Clearance was referred to us by family. Process was easy and installation was quick! We…read morelove our door! Great customer experience as well!!

Katy Door Clearance Center. Ephraim was amazing, he was patient with me in picking out a door and…read morewas super helpful in getting my door to me the next day . He accommodated my short (VERY SHORT) time frame and had my door installed by Rodney the very next day! Ephraim and Rodney thanks for installing my beautiful door, I love it so much and you both did an amazing job.

We had a storm door installed. The young man doing the work showed up in the window of time he…read morespecified. He did a professional job on the door install and finished it in a timely manner. We wouldn't hesitate to use him in the future.

From the owner: Hello, we’ve been in business for over 25 years installing patio, exterior& storm doors finishing…read moredoors with aluminum jam, matching clothes to homes color. Give us a call. Comes Warranty

To be fair, the lack of communication and games they play made me go with Doors of Houston and not…read morethem. I called was told that it would be around $500. I said wow and that it was only $400 to install but ok and I was sent a canned text message to my phone to send 4 pictures, measurements, and contact info. I sent them everything but didn't hear back until the next day and it was the same canned text verbiage back but they added the email address. So I sent the same thing again to the email address, 6 pictures, measurements and contact info. Crickets and tumble weeds for two days again. So I resent the email and a couple of days later finally the next day, Then finally, I get the same canned message telling me to email them 4 pictures, measurements and contact info. Now I am getting worried that all my training as a CSR at AT&T's U-verse department has gone by the way side. However, I still needed my door fixed and besides they had installed it when I first got it and I knew that they would surely stand by their install. However, they never told me what they weren't getting, me I could not tell what was the problem because it all went through without bouncing back and they would only answer in canned responses and not tell me what I might have forgotten or didn't go through my message. So after checking everything out, all looked well and it had been a week now without a front door, I sent it again. A couple of days later, i get another canned message to send them 4 pictures, measurements and contact info. So I sent it two more times from different email addresses thinking that maybe it's Google's fault. After not hearing again from them, I went back to texting them and explaining that I had not a clue as to what they weren't getting from my emails but that I knew that they were receiving them because I got the same canned messages back twice out of the six time that I sent it to them but they never took the time to tell me what was missing the pictures? measurements? Contact info? or what? So I finally get a personalized message with the following excuses, Excuse one: He texted back that they were on an emergency install. Excuse two: he texted me back to say that they get 40 text messages a day and they just get lost. Excuse three: finally a personalized email comes back saying that he was playing catch up after a family emergency but it would be $500. I don't know if he really had three different excuses but I got three after two weeks of not having a front door. I almost answered his email back to say that I was so very sorry about his family emergency and hope that everything was alright. But a friend stopped me and asked why was I apologizing, I didn't do anything wrong and like she said, at this point it did sounded like a scam. I was willing to pay the $500 estimate for a job that he said he never saw my emails because he lost my text messages, and/or was too busy to acknowledge my emails to explain what was missing because of an emergency install and/or the family emergency. Stick to one excuse and it might have been more believable. So there you have it folks, plenty of excuses and no door after two weeks made me decide that if it was a communication problem before the work started, I figure it was not going to get any better after the work started. So I called Doors Svc of Houston and they had the front door fixed by noon the next day and fixed my patio door handle while they were there too. I got two doors repaired for $300 less than The Door Guys were to fix just the one door.

They fit me in quickly, we're responsive to inquiries, and I have zero complaints about the door…read moreinstallation. It was reasonably quick, the mess was completely hauled off. The installer was super nice and gave me helpful tips for painting my door and grout repair, and moved the doorbell wires up for me so I could install a video doorbell. I am very happy with my new door, and how much it has improved the look of my townhouse.

We looked for some time to replace our exterior front door. We had Cambridge come by and were very…read moresatisfied with the process and the door options that were offered. The installation time was only a couple of weeks after we picked our door and hardware. Te installation was quick and very professional. We will definitely recommend and use Cambridge in the future Thanks to the whole Cambridge team ! Kathy & Bill Franks

Update: June 2024- we just had 3 new interior doors installed plus 7 windows. All are beautiful &…read morewe are 100% satisfied. The Cambridge team never ceases to impress. We will def use them again for the rest of our windows! We replaced an old builder grade front door and put storm doors on all exterior doors. The front door is composite but it looks like real wood. It is really beautiful. The installations were all perfect and comprehensive. The Cambridge crew did a great job on everything: professional, great work, on time, and neat. Diana coordinated the installations and kept us well informed at all stages. One small hiccup is being resolved as I write this. They don't have a big crew so we had to be a bit flexible on scheduling, but they show up when they say they will and work hard the whole time. We will definitely use them again when we replace French doors on patio. Highly recommend this company, we are happy with everything!

Troy and his partner (sorry can't remember his name) did a great job refinishing my 23 year old…read moredoor. Looks like new.

The door technician was awesome but the lady answering the phone does not have good knowledge. All…read moreshe says is that is policy. No explanation.

I called Brian and he quickly recognized that what I needed was a service he didn't provide and…read morereferred me to someone who did! He could've tried to sell me something I didn't need but instead was honest friendly and nice. I'd hire this guy.. he didn't know me from Adam!

After paying 50% of a full home window replacement quote 3 months ago with Texas Pride the company…read moreis unresponsive. I have left a dozen voicemails and send numerous emails but can no longer get ahold of anyone. As of today, I have filed a claim with my credit card company, BBB, and the Consumer Protection Agency. I was so excited to have new windows in my 35 yr old home but instead I simply lost thousands of dollars. Save yourselves and avoid this company at all costs.

I'm so impressed. I reached out Serene Glass to repair a…read morefull door glass that broke. They came over Saturday and measure and inspected to ensure he could replace it. I had 2 half door size windows replaced and the full size window on my door. The entire experience was amazing. Great price, great value and excellent craftsmanship. I know have a "Window Guy". Thanks again Mansoor.

We recently worked with Serene Glass to fix a unique defect in our frameless glass showers that…read moreothers were unable to resolve. Mansoor and his team were wonderful to work with. From the start, Mansoor was able to identify the issue just through pictures and conversations, and then promptly scheduled a visit to fix the problem. They were extremely accommodating with both pricing and scheduling - we would highly recommend Serene Glass and will use them again in the future.