Carrie and the team over at Glass Dr. provided great service to my Altima! They were fast with the…read moreinstall, flexible with my appointment and extremely affordable. I 100% recommend going to Glass Dr. and getting serviced if your windshield cracks and needs repair. Thank you Carrie!

Because of the Glass Doctor's lack of responsiveness and communication, I had a missing front door…read morewindow for OVER A MONTH. This is completely unacceptable. A security company shattered the window pane of my front door while trying to install a door sensor. I called the Glass Doctor to have someone come out immediately. They were there within a day which was promising. They gave us a quote, measured the door, and represented that they would have the glass within a few days and would be back promptly to install it. A week later, they were scheduled to come out to install the glass. When they arrived, I was told the last guy that came out "didn't know safety code" and therefore ordered the wrong window and also apparently measured wrong. At this point, I probably would have/should have called somebody else, but I had settled my claim with the company who initially broke the glass based on the quote I got from the Glass Doctor so I was reluctant to go elsewhere and desperate to get the job done without further delay as it was not only an energy issue having a missing window, but a safety concern. I was told they were rush ordering the glass which would be in in 3-5 business days and he is available should I need anything, don't hesitate to reach out at all. For the next month, I called multiple times a week trying to get an update from the Glass Doctor. Out of the 10+ calls I made, I either never received a call back or was told they would check the status of my order and then they would never actually follow up. After over 4 weeks, they finally came out and replaced it. I will say the guys who came out were incredibly kind, quick, and did the job for a decent price. However, the lack of responsiveness for WEEKS and the failed promises were so frustrating and there is really no excuse. I do not recommend!

This gentleman was prompt, professional and took care of our broken window. Price was reasonable as…read morewell. I would recommend him.

He did a great job, timely and professional! His estimate and custom measurements were spot on…read more I would recommend him highly.

They were very quick to respond- the quote was fair, the glass arrived quickly, they showed up when…read morethey said they would, brought lots of people to help and was done quickly! Jay was great with communication- texting to let me know they were on their way. His whole crew was respectful of my space and careful with my furniture during install. I highly recommend him!!

Excellent customer service. Got what I needed even though it was Saturday Afternoon. 5 star…read morebusiness and Service!!!

Great service. Hard workers. Very clean and great job! Perfectionists to make sure pane of glass…read morewas clean.

These folks did a fabulous job of replacing special windows in our den and dining room. They now…read moremake looking outside a joy. If Yelp would allow it we would give them a ten star review. And even more, dealing with Louann and Giles was really special -- integrity and honesty combined with the ability and willingness to work hard and give you a job you'll be proud of and want to show off.

This was a great company to work with. Response time was almost immediate to my initial call and…read morethey finished my project with a speedy turnaround time. They were thorough, patient with my questions, and double checked with me about edging and cuts before actually proceeding. I would definitely recommend them to work in any home. In fact, stop looking at other company reviews- call these guys!

Such great guys! The top piece of glass on my bar cart shattered so I brought the piece for them to…read moremake a copy with thicker piece so the same thing won't happen again. They were so helpful, quick and fair pricing. Definitely will be using them again if I ever need another piece of glass done! Thanks LL Glass & Mirror!!

Top notch start to finish…read more A window got busted in our house. They came same day and put in a temporary pane. Kept bugs and rain out and AC in. Five days later they came back for the full repair and were done in 10 minutes. Very professional and efficient. Great neighbors and customer service.

Don't even bother with this company. If you're not from a rich neighborhood or you don't have a big…read moreproject for them, they'll claim you're not in their "service area". They wouldn't drive 30 miles to replace my window. If they couldn't service the Houston area( which way bigger than 30 square miles) then why is their company here? Do they go to work sites on bikes or what? Maybe they think they're too big and special to service just anyone anymore. All should go elsewhere. Maybe by losing all their customers they will remember who pays their bills.

Best price I got in Houston texas 77042 Awesome people…read more Employees are great Very professional, clean ,etc

"Unprofessional and Dishonest- avoid at All the Cost"…read more I have my windshield wiper glass changed here a few months ago, and it's being nothing but headache ever since. The plastic cover that goes over windshield wiper glass. It's been lifting for half of it Because wasn't seal properly that happened right after a few months, the being installed despite the so - called " lifetime warranty" that was promise. When I tried to contact the owner to get it fixed, he was completed and professional and refused to honor the warranty.. His customer service is terrible.. And it's clear he doesn't stand by his work.. I wouldn't recommend this place to my worst enemy.. save your money and go somewhere else!.

Have been trying to get a window repaired for almost a month. calling office number gets no…read moreresponse except an answering machine. When texting it takes days to weeks to get any response, with no helpful information. Paid approximately half amount owed to build window replacement and have heard nothing since. Would not recommend at all. Sounds more like a scam company.

Reached out to several companies to repair a second story cracked window including some of the…read morelarger corporations. Glass Guru of Katy communicated well, did not require a trip charge to quote, and was almost half the price of the other quotes received. Service was excellent the day of with the tech reaching out when he was on his way (which was within the window). Plus they also take credit card which was great!

Very responsive and fast service. Job was done just as promised. Clean and thorough. Highly…read morerecommend. Great family business

I saw their ad on social media and reached out via messenger and received a quick response. I…read morescheduled a time for them to come take measurements. I had to replace 5 windows total that were out of warranty. JR took a small deposit ($300 because the larger job size) then was ready to perform the work within a week. Overall, very satisfied with their work and timeliness. One thing I noticed, they have a scripture verse from Matthew on the side of their truck. A lot of companies say their "Christian" or do this to attract customers and build trust, but I heard them singing along with our Praise and Worship music playing in our home on our Amazon Alexa so I know they're legit!