I had a great experience with Mr. Glass and their team. Their team was incredibly responsive from the very first call. They were able to provide a quote and schedule installation via text with 24hrs of my inquiry. The pricing was fair and transparent. They also offer a one year warranty. Special shout out to Andrew for being especially helpful and professional throughout the process. He answered all my questions and made sure everything went smoothly. If you need glass work done, I definitely recommend giving Mr. Glass a call. read more

I called and had a lengthy conversation with this company and received a quote to replace glass on my front doorS. I sent them pictures and the type of glass that I wanted. We settled on a date and method of payment. The morning of the measurement (first day they were to come out), I called to confirm. I was told via text that they normally don't come out to my area but they could come from 10-12. I was taken aback cuz really why would you say that when you didn't to begin with. Then he said ok we will see you round 10. Few minutes later he calls and says oh you wanted two doors with that glass? Yeah it will be 1400! I'm like I sent you pics, described the job, AND NOW YOU WANT DOUBLE WHAT YOU QUOTED!? Yeah, yall be aware this is not a company to do business with! read more

They installed two frameless shower doors. They were very professional and finished very fast. I called them about a miner problem and they fixed it the next day. I highly recommend. read more

This company stands by their word and helps their customers. I would trust them with future jobs if needed

Horrible If I were you , I will stay away from these guys . I was quoted one price and when I came in to have my mirrors replaced , they raised the price claiming they didn't quote me installation cost . I should have walked away right then , but the difference was not significant ; therefore , I decided to go ahead and authorize the job . This is not the end of it . When I picked up my mirrored drawers the next week , one of them was defective and has a small crack right behind the metal knob , and as soon as I got it back home that tiny crack around the hole spread out . I texted Ninette who was nice to me earlier , just to get a rude text back saying that they are not liable and I am on my own and I need to pay for any redo . I asked to speak to a manager or owner and she denied me that right and she said that the manager is not available to talk . I just do not want you to be the next victim ; please learn from my experience and mistake and since I paid the price already . Take your business to a better place that would appreciate it. Sam read more

Very satisfied with my glass shower door that I just had installed in my master bathroom. The quoting process was quick and the staff was very friendly. Entire process was completed in about 6 working days including quote, measurement and installation. Good selection of designs and add-ons. I went with the frameless 3 hinge door with the upgraded modern handle. read more

Mr Glass & Mirror - Frameless door with modern handle upgrade. - Glass & Mirrors Near Me - Houston, Texas

Used Mr Glass & Mirror for my new home bath upgrade! They beat builders upgrade prices! Better quality & fast install. Very satisfied with there service. There my preferred shower door company for all my shower & glass needs. Highly recommended! read more

Mr. Glass and Mirror is delivering the highest standard of service. Very easy to work with such remarkable staff members. They go above and beyond to provide customers with all the information, to make sure that we make the right decision for our small or big projects. I highly recommend Mr. Glass & Mirror. read more

Terrible customer service and installation. Dealing with these people has been my worst experience in dealing with any contractor. The have lied to me numerous time. Here is my store, do not use these useless people. Called to setup the for install they wanted to come between 1:30-3pm, i said i would be home by 2pm. Then they tell me I have to see if we can come at that time they already unloaded my order. How did they unload my order when I am talking to you on the phone and you did not talk to anyone while I am on the phone with you. They finally showed up to install the shower doors which I order for 5 bathrooms and a framed mirror, they show up with only 2 of the 5. They installed the semi frameless shower I walk in the guest bathroom to check the installation, they installed the wrong color. I ordered chrome they installed some brass color, WTH!!! Paperwork clearly shows chrome. They installed the mirror in the master bath uneven, it was about 15 degrees off from being straight. How are you a shower and mirror company and you cannot install a mirror correctly resulting in additional holes in my wall to install the mirror level. Why do I arrive home and you have your truck parked in my new driveway oil free with an old truck. Installer did not use shoe covers tracking in dirt throughout my brand new house. They finally returned with 4 shower doors and no master bathroom door after numerous lies about calling to schedule the appointment. Had to return a 3 time to install the master frameless shower and while drilling holes cracked the tile. I had to get the tile replaced and schedule them to return. They were do to call me back to setup the appointment, never returned the call. I called them a day prior they still have a recording from NYE 2019 and their voicemail is full. I made the mistake of using this company, please do not use them. I should have went with my first plan to use Shower Doors of Houston but went with a little cheaper price and not worth the hassle. They lied numerous time about returning calls and setting up the appointment, do yourself a favor and call someone else. I hope this help you to make an informed decision unlike myself. read more

I hired Mr. Glass & Mirror to put in a New Frameless shower door. I got a high end upgraded glass and it was an all new shower. The people were nice but the shower always leaked. I called a second time and another guy came out and fixed it but it still leaked. I called a few months later and a 3rd guy came out to fix it and said "all frameless leak a little", so we tried to put up with it. But over a year later I was fed up and called again and now I was told it's only 12 months warranty and they would charge me to come out. They couldn't fix it with 3 call outs last time so I'm not paying. Another 6 months goes by and with leaking shower my wife's always pissed at me, I called several other companies. Get this, they put the glass in wrong. It doesn't line up. The door will never seal, the bottom seal is in wrong. The cheap hinges are rusting and they cracked the tile which is now leaking into the drywall in my closet. The new company I found pointed this out, which is now very clear. The first installer didn't install correctly and every repair person from the same company new it the second they showed up but only put a band aid on it compared to fixing it right. This company new they did a bad install and refused to accept responsibility. We all make mistakes, but it's how you handle those mistakes that shows what kind of company you are. they charged me $1625.00 for a shower glass that has only sides. What a rip off, and agony to deal with. Terrible quality install, 3 separate repairs, damage tile, and minimal warrant. This next company fixed it and offers a LIFETIME warrant on install. Guess they care about their reputation. Don't use Mr. Glass & Mirror. read more

We had a shower door installed by this company and had to have a repair done within a couple of years. My husband is very ill, so I asked them to make contact through me only. They not only did not return my call, they made the service call anyway and charged us an exorbitant price for a repair to their own work which I do not think should have been necessary. When I tried to speak to the owner, he refused to return my calls. This firm cares very little for customer service. read more