Previously wrote about our initial meeting with Mr. Litsey and ordering the windows. The windows…read morecame within the time frame given. Jose and his crew were here promptly to install 20 windows, one of which was a custom picture window. The windows were installed in 1 day. The crew were very respectful to us and the property. Clean up was excellent. I can't say enough positive things about them. You can not go wrong hiring this company for your replacement windows. You will save a lot of money and will have quality windows and installation.

I had all the windows for my home replaced in January 2019. John, the owner is very knowledgeable…read moreand honest when discussing your job. He discussed the window options and installation procedures. His crew was very professional and completed the job in a timely manner ensuring a good aesthetic upon completion. They cleaned up and made sure I was satisfied before departing. Fast forward to May 2025. One side of one of my sliding windows seal has failed. I called and spoke to John about the failure. He ensured me that my warrenty will cover the replacement and even informed me of two different options. He's very informative and is willing to go above and beyond to satisfy his customers!! I'm so impressed with "Window City" and their business model!! It's rare to get this type of service and customer service these days!!! Thanks Window City!!!

Had to cancel them coming out to give a quote. gave them several days advance warning. I explained…read morewe had a family situation and would be putting off getting new windows for the foreseeable future, maybe a year or more. so, we have received 14 phone calls from them since February 1 asking when we want to reschedule. Sometimes more than once a day. when I talked to them, I told them we weren't going to reschedule as we were not going to move forward with new windows in the next 12 months. and still they call us, over and over and over. I usually ignore the calls, but I do answer occasionally and tell them again, we are not interested, and they say they will take us off their list. and then I get a call the next day. tried blocking the number but they always find a different number to call me from. I am so sorry I ever called them.

The Window World associate (Mariq?) that helped me this afternoon regarding my Texas City home was…read moreexceptional. Thank You for your Great service.

By the grace of God, I found Cambridge Windows and Doors, a locally owned company in Stafford,…read moreTexas. I decided to check them out to replace my front entry door. I had been looking for a beautiful new entry door for some time and finally found it at Cambridge, "The Best Little Door House in Texas". From the first time I sat down with the owner, Michael Stinson, to discuss the door, I knew this was the company I wanted to work with to build and install my new door. This is an owner and a company of integrity, expertise, and over 30 years of experience in building doors and windows. Michael is a perfectionist and expects nothing less of his people who build and do the installations. I was given a tour of the work rooms where they do their "magic" to assemble these beautiful doors, all the way from the planks of wood with the bark still intact to the gorgeous finished product. It was amazing. The gentleman who builds, sands and finishes the doors, Adolfo, is an unbelievable woodworking artist . Mario and Mario II were experts installing the door, which requires a lot of skill and is a messy job, but my foyer was as clean when they left as when they came, maybe cleaner. They cleaned up every speck, super nice men. There are so many beautiful doors to choose from, it's difficult to choose, not only the door, but the hardware as well; however, Michael is an expert in helping you choose the perfect door and hardware to match the style and exterior of your home. I rarely review companies, but this company is too amazing not to. After all, your front door is like the elegant jewelry of your home. I looked at a lot of door companies in Houston; Cambridge Doors and Windows far surpassed all of them in quality, expertise, and customer service from start to the finished install. I will not hesitate to have them replace my windows when the time comes.

Update: June 2024- we just had 3 new interior doors installed plus 7 windows. All are beautiful &…read morewe are 100% satisfied. The Cambridge team never ceases to impress. We will def use them again for the rest of our windows! We replaced an old builder grade front door and put storm doors on all exterior doors. The front door is composite but it looks like real wood. It is really beautiful. The installations were all perfect and comprehensive. The Cambridge crew did a great job on everything: professional, great work, on time, and neat. Diana coordinated the installations and kept us well informed at all stages. One small hiccup is being resolved as I write this. They don't have a big crew so we had to be a bit flexible on scheduling, but they show up when they say they will and work hard the whole time. We will definitely use them again when we replace French doors on patio. Highly recommend this company, we are happy with everything!

I'm so impressed with I Window Remodeling! From the very first call, their customer service stood…read moreout they were responsive, friendly, and made everything super easy to schedule. The crew showed up right on time and worked so efficiently without cutting any corners. You can tell they really care about their work every window was installed perfectly, and they cleaned everything up before they left. They answered all my questions, kept me updated through the process, and made sure I was. Highly recommend them to anyone thinking about new windows!

We worked with Alex on our job, he came by took measurements, explained all our options and quoted…read moreus a great price, my install was a little complicated due to the new windows being thicker than the older windows we had originally, the install team did a great job accounting for the difference and getting the job completed in one day, Alex came by to check on the install and again after to make sure everything was perfect, if you're looking for real value and great customer service, give these guys a call, I'd definitely use them again

I paid in full for my glass replacement in May 2026, and it is now July 2026 with no service having…read morebeen provided. Since making payment, I have made multiple attempts to obtain an update on the status of my order. Each time I have contacted your company, I have been directed to the answering service, which has assured me that my information would be passed along. Despite these assurances, I have not received a single follow-up call or any communication regarding my installation. At this point, I have paid for a product and service that have not been delivered, and the lack of communication has been extremely frustrating.

Javier did a great job!!! They ordered a new glass for our window and did a great job.read more

Rafael is professional and knows what he's doing. I am trying to sell my home and had some windows…read more(glass only) needing to be replaced. My realtor suggested that I use a different vendor, but I had previously asked Rafael to come out. I did go with my realtor's vendor and that was the worst mistake ever. That guy did not do a good job and frankly, he shouldn't be in the business. I needed Rafael to come out and fix the other guy's mistakes. Rafael did a wonderful job. The price was reasonable, he knew what he was doing and was clean throughout the process. The previous vendor did not have a sense of attention to detail, but Rafael does. Thank you for coming out!!

A job well done! I'm going to start by saying, out of 4 different companies that I had requested…read morequotes from, Gonz is the only one that came back to me and fast! The job itself took just a couple days longer than I expected, but in the end it was worth the wait. The bathroom is bright and beautiful as we had imagined. Thank you!

They were very quick to respond- the quote was fair, the glass arrived quickly, they showed up when…read morethey said they would, brought lots of people to help and was done quickly! Jay was great with communication- texting to let me know they were on their way. His whole crew was respectful of my space and careful with my furniture during install. I highly recommend him!!

Excellent customer service. Got what I needed even though it was Saturday Afternoon. 5 star…read morebusiness and Service!!!

I filed a request for window repair, and got an obviously AI-generated response asking to call a…read moreprovided phone number. The number asks you to confirm the zip code after which it goes nowhere.

From the owner: As sunlight streams through pristine windows across Houston, Telfair Window Services stands as a…read morebeacon of clarity in the world of professional window care. Since 2018, Helene and her dedicated team have transformed countless homes and businesses, turning grimy panes into crystal-clear portals that perfectly frame Houston's dynamic skyline. Their expert hands work with precision, treating each window with the care of an artist restoring a masterpiece. In the early morning light, you'll find the Telfair team moving with purpose, their professional equipment gleaming as they tackle everything from delicate historic restorations to modern high-rise challenges. Their comprehensive services include professional window cleaning, screen repair, track maintenance, and hard water removal – each service performed with the attention to detail that has made them Houston's trusted window care partner. The symphony of squeegees and the satisfaction of revealing perfect views has become their hallmark in the local community.