Sometimes installing windows can be a pane, but Houston Window Experts makes it easier than…read moreexpected. I used them twice for different houses, so that alone is a testament of my good experience with this company. On my latest install, they were professional from start to finish, although not perfect in some areas (more on that later). I'll start with the issues, and then close with the positives. On our first house, I encountered some disappointing challenges during the execution/installation phase. Our garden was trampled on, one of the windows were installed on the wrong spot, and a light fixture was damaged and the crew tried (poorly) fixing it without notifying me (all caught on CCTV). With all that said though, the company stands by doing the right thing and resolved everything on a timely manner. How it was handled was much appreciated and influenced me to use them again and refer others. On our second house, almost everything went smoothly. All windows were replaced in just two days! Just encountered a minor hiccup when a wall was damaged and a worker claimed it was pre-existing. Luckily, I purposely took before-photos and was able to provide evidence that it was not pre-existing. In the end, it was fixed within satisfaction. As for the positives, I really have to give credit to Milton, the supervisor on the second house. He was very professional and accommodating. On one of the windows, he found water damage and pointed it out to me instead of trying to cover it up. The damage and source were all fixed. Seriously, he could have moved on and I would have never known! All the windows were installed to my satisfaction. Few minor quirks remained, but possibly due to the window manufacture (or so I was explained). Also appreciate how floors snd countertops are covered to prevent/reduce damage and dust. I recommend this company. Here are some tips before using them (or any other window company): - Take lots of photos of each window before the work starts. Ensure to get several close ups and different angles of the trim and corners, both inside and out. Ensure good lighting for a useful photo. - Check with your HOA to see if it's the window replacements are allowed. Some care about colors of trim and grid vs non-grid. - Expect the order to take several months to come in. Get your quote early if it's a house you plan on moving in.

MANY THANKS to the whole Houston Window Experts Team - starting with Josh, who came out to my home,…read moreanswered my many text messages, Missie, who guided me through the showroom to make my final decision, Ryan, the measurement guy - the whole internal team - Sherry, Erin, Anita, who kept me informed every step of the way through manufacturing and scheduling and to the grand finale with Nick & Victor and their entire installation team, who did an outstanding job two days ago installing my beautiful windows, with minimal disturbance and full respect of my home. They treated my home as I would. I only replaced half of my windows this time around and I will definitely choose my Houston Window Experts "family" for the remaining windows. In Houston, there are many window companies vying for your business - don't waste your precious time on long sales spiels and high pressure gimmicks - just call The Window Experts!

I love my new windows! They are so beautiful and it is so quiet now. We had a thunderstorm right…read moreafter they were installed and we barely heard anything. My dogs usually freak out but they were fine. I also already notice an improvement in the air conditioner. I actually had to turn it down because it was too cold. The guys that did the installation were professional and efficient. They were friendly and knowledgeable. They cleaned everything up and were gone in 2.5 days. This was a big job. I would definitely recommend these windows.

One of their sales people just knocked on my door with a clear no soliciting sign. I asked him if…read morehe could see what the sign said and he said "I can read." Apparently Performance Windows doesn't care if people don't wish to be disturbed with their sales pitches. Something to keep in mind when choosing a business to come into your neighborhood.

Chapel is the best! Reasonably priced, fast, quality job, best quote I got. Great guyread more

Very good price and quality. The quote is lower than Lowe's and window world and many others. I…read morealso got quote with branded windows, Burris windows (own by Pella) not some unknown great value builder grade windows. Installation is quick 15 windows done in 1 days. Only thing still left to be determined is the install quality. I have been thought couple rain storm already not signed of leak yet. I update if something happen in the future Overall I am highly recommend upright windows. Right now everything is so expansive, I rare feel anything is good value anymore but I am very happy choose the upright window.

I'm so impressed with I Window Remodeling! From the very first call, their customer service stood…read moreout they were responsive, friendly, and made everything super easy to schedule. The crew showed up right on time and worked so efficiently without cutting any corners. You can tell they really care about their work every window was installed perfectly, and they cleaned everything up before they left. They answered all my questions, kept me updated through the process, and made sure I was. Highly recommend them to anyone thinking about new windows!

We worked with Alex on our job, he came by took measurements, explained all our options and quoted…read moreus a great price, my install was a little complicated due to the new windows being thicker than the older windows we had originally, the install team did a great job accounting for the difference and getting the job completed in one day, Alex came by to check on the install and again after to make sure everything was perfect, if you're looking for real value and great customer service, give these guys a call, I'd definitely use them again

ARC glass handled the specialty glass in my front door side lights and repaired a cracked specialty…read moreglass panel in the front door. ARC also installed specialty glass in an upstairs shower. They also took care of upgrading my shower doors and customizing the mirrors in two of my bathrooms. They are reasonably priced for the value delivered. ARC's products are top of the line. They are skilled, knowledgeable, on time, and will treat you like family.

Need custom glass shelves. Turn around was very fast. Great personal service. Shelves were…read moredelivered on time and excellent quantity. Very good value. Highly recommended

Giles and Louann are great. We've used T&M for two different jobs and have been satisfied with the…read morequality of their work and friendly service. If needed, we will use them again.

These folks did a fabulous job of replacing special windows in our den and dining room. They now…read moremake looking outside a joy. If Yelp would allow it we would give them a ten star review. And even more, dealing with Louann and Giles was really special -- integrity and honesty combined with the ability and willingness to work hard and give you a job you'll be proud of and want to show off.

I had all the windows for my home replaced in January 2019. John, the owner is very knowledgeable…read moreand honest when discussing your job. He discussed the window options and installation procedures. His crew was very professional and completed the job in a timely manner ensuring a good aesthetic upon completion. They cleaned up and made sure I was satisfied before departing. Fast forward to May 2025. One side of one of my sliding windows seal has failed. I called and spoke to John about the failure. He ensured me that my warrenty will cover the replacement and even informed me of two different options. He's very informative and is willing to go above and beyond to satisfy his customers!! I'm so impressed with "Window City" and their business model!! It's rare to get this type of service and customer service these days!!! Thanks Window City!!!

Mr. Litsey was very kind and respectful when he came out to our place. He was not your typical…read moresalesman. Not pushy. Showed us his product and answered all of our questions. The quote we received from him was very reasonable and we are replacing 20 windows. He will be ordering them today. We will be anxiously waiting on the install. Hopefully I will be able to give an update on my review once the job is complete.

I'm so impressed. I reached out Serene Glass to repair a…read morefull door glass that broke. They came over Saturday and measure and inspected to ensure he could replace it. I had 2 half door size windows replaced and the full size window on my door. The entire experience was amazing. Great price, great value and excellent craftsmanship. I know have a "Window Guy". Thanks again Mansoor.

We recently worked with Serene Glass to fix a unique defect in our frameless glass showers that…read moreothers were unable to resolve. Mansoor and his team were wonderful to work with. From the start, Mansoor was able to identify the issue just through pictures and conversations, and then promptly scheduled a visit to fix the problem. They were extremely accommodating with both pricing and scheduling - we would highly recommend Serene Glass and will use them again in the future.

Have been trying to get a window repaired for almost a month. calling office number gets no…read moreresponse except an answering machine. When texting it takes days to weeks to get any response, with no helpful information. Paid approximately half amount owed to build window replacement and have heard nothing since. Would not recommend at all. Sounds more like a scam company.

Reached out to several companies to repair a second story cracked window including some of the…read morelarger corporations. Glass Guru of Katy communicated well, did not require a trip charge to quote, and was almost half the price of the other quotes received. Service was excellent the day of with the tech reaching out when he was on his way (which was within the window). Plus they also take credit card which was great!