Quick and fast service. Good customer support. We called…read morethem on Wed and had all our services done by Friday. Will surely be going back in future.

As many people know, I am hugely involved in the animal rescue community. I foster & rescue animals…read more&I have done so for years. Therefore, if you have animals in your home, & want to keep your home clean & smelling nice, you know, like I do, the importance of using a reputable carpet cleaning company who values their customers. Never in a million years did I think that Upfront Home Service would do me dirty like this after all of our years of working together but I guess that's what happens when a company gets GREEDY. They forget that it is their long time customers who helped them to succeed. Recently, we scheduled a move out carpet cleaning with a few patch repairs. At first, I thought everything was going great until I saw the one patch job. We brought it to the technicians attention & he said that was the absolute best patch that could be done. I didn't agree but waited until it dried. After he left, I went upstairs and noticed that the scent that is usually very pleasant after carpet cleaning was not there but instead the stench of dirty water was present & extremely strong.This was not the norm in past jobs with them so I immediately knew something was not right. I called the office & asked them to send someone over right away to see the job that was done and to smell the odor. I thought Rachel was going to send over a supervisor to check things out the next day but all that came over was a regular technician with a can of deodorizer to mask the odor. I thought they would have redid carpet & fixed the patch but that was not the case. Mind you, my circumstances have never changed during the 9 years I have used Upfront Home Services I have always had animals, & yes, animals have accidents. There was no more or less than the norm. After they cleaned my carpet, the carpet smelt great each time, so they cannot say it was my fault or point fingers. If they had only come out to see for themselves what I was referring to after I asked them to, they would have seen & smelt what I was talking about but they chose not to. A few days after this took place, & after I had a few moments to myself after moving State to State, I wrote an email to the owner, Joseph Pais expressing my concern & instead of reaching out to me personally, he had someone by the name of Daniel Guida call on his behalf. He seemed nice at the time & said he would send someone over to fix. I explained to him that the second visit should have handled this & that we no longer had access to the home. We moved out. I told him we had spent almost $1000 on this work & the least they could do since they didn't fix any of it on second visit was to maybe refund us something. Maybe 15-20 percent of the cost since the job was not done right & no one thought it necessary to stop by next day to see what we were talking about. Well a week later, Daniel did not call me back so I sent a follow up Text to him yesterday. I saw that he read my text but didn't feel he should be professional & reply. I then sent another email to the owner, this morning, & he had the nerve to offer me a refund of $50 & a $300 credit if we ever returned to Texas & needed carpet cleaning. We moved to Florida 2 weeks ago AND WHY DO I NEED TO WAIT TO RETURN TO GET A CREDIT? REFUND ME NOW. THE JOB STILL SUCKS!!!!! If Joseph or Daniel had come to the house, they would have witnessed first hand our complaints & the odor we had after they cleaned it along with the really bad patch job. If our 9 years of business means nothing to them & they insult me by offering me a $50 refund after spending almost $1000 on this past job, then they can keep it. Apparently, they need the money more than I do. Keep this in mind if you need to hire a company to clean your carpet, tile, etc. If my 9 years of business meant absolutely nothing to them, how do you think they will treat you or your home?

My ducts couldn't be happier. Thanks to Stacey for coming right out. Would definitely recommend…read moretheir services.

I searched in Yelp for businesses to do air duct cleaning because I started to see small pieces of…read moreblack debris on my floor. Clean Air Pro was the second quote I received. Staci - short for Anastacio came and provided me a quote. They were able to do it the same day. Had a crew of 3 that came and then returned the following day to install the UV lights. I also received an itemized receipt. They cleaned and washed the air ducts from both sides - attic and vents. They also provided after pictures. Covered the furniture and cleaned up. Very customer focused and made sure I was satisfied with the job. Would highly recommend them. For reference- I have 2 AC units. Services

Pedro and his crew are the best. They are honest and very knowledgeable about the entire process…read more The level of service, quality, and attention to detail when it came to cleaning the ducts in my house was amazing. They will not take advantage of you and are 100% committed in making sure you (the customer) are happy and that the job is done right. Call them and tell them "Jay said to call" ... it's ok, I will share.

Very quick and prompt service!! Created a project on Yelp and they were the first to contact me. I…read morewent through two other companies and chose Top Star Air Pros! I appreciated the quick response, helpful recommendations, availability, and thorough explanations. Other people did not take time to explain but Pedro did. I highly recommend and will continue to use them.

After our energy bills started climbing and our HVAC wasn't performing well, we contacted Katy Air…read moreDuct Cleaning to check our ducts. They inspected everything and confirmed our ducts were heavily clogged with dust and insulation debris. They gave us a detailed quote and were transparent about what needed to be done -- no surprises. The team worked for several hours and didn't cut corners. They were extremely neat, using drop cloths and vacuum-sealed equipment to avoid mess. The lead tech even gave us a full rundown of the cleaning results afterward, along with maintenance tips to keep things cleaner longer. Post-cleaning, our system runs noticeably quieter, the air comes through stronger, and the whole house smells fresher. The best part? Our monthly electric bill dropped slightly -- which we hadn't even expected. We're very happy with the results and will definitely use them again.

What I loved most about Katy Air Duct Cleaning was how respectful and customer-focused they were…read more We had just moved into a new home and suspected the previous owners had never cleaned the air ducts. We were right--the team pulled out construction debris, dust clumps, and even an old soda can. The technicians explained the process without using confusing jargon and didn't try to up-sell me on unnecessary services. They even took extra time to help me replace a couple of worn-out vent covers and made sure every room was clean before they left. The team was neat, friendly, and very knowledgeable. I'll absolutely be calling them back for dryer vent cleaning next season.

Great price and service. Very polite and helpful. Like their policy to return if an issue within…read moreone week.

Did a great job cleaning my mattress, efficient and timely. Great customer service. Pricing was…read morecomparable to other quotes.

They were very friendly and helpful. They did a great job and completed everything I requested. 5…read moreStars.

Their team came out and provided a fair quote and were able to get to the project the same day. The…read morepulled the bird's nest material out of the exhaust vents and cleaned the dryer vent as well. Would recommend them to anyone.

They offer expert service, at very reasonable prices. Highly recommended for duct, cleaning and…read moremold removal. They have helped us twice over the years and we would not hesitate to call upon them again.

Everything went smoothly from the cost, to the preperation and the execution of the project…read more Excellent experience.

Absolutely recommend!!!…read more I rarely do reviews that aren't restaurants but Richmond's Air was so great I think it's important that people know what the experience is like. First: Competitors I got several estimates - My home warranty's contractor, Home Depot/ARS, a friend's husband, and Richmond's Air. Richmond's Air was the most reasonable price among all estimates, even the friend! He also took less than 30 minutes to take a look and give me an estimate. Home Depot was here for hours and gave me a presentation and ultimately an unbelievably high price which they later slashed by $4k when I said I wouldn't choose them. Still too high, also weird that they were gonna charge $4k extra? Second: Communication/Punctuality James told me a reasonable window of time that the team would arrive and also when they'd complete the job. They gave me a call beforehand to let me know they were running a little late, regardless the job was done on time (same day). They replaced everything but my furnace. Finally: Service The team was friendly and explained anything I asked about and even helped me install my new thermostat. They put a drop cloth down from the front door to the AC and left minimal dust or mess. They also gave me the manuals for the equipment as well as told me about the 10 year warranty. This was all a month ago and my AC has been working perfectly since and air quality reads way cleaner than when I moved in. Dealing with a broken AC in Houston is horrible and I highly recommend reaching out to Richmond's Air instead of wasting time shopping for multiple other quotes. Maybe get one other one and compare, you'll see the difference. Price, service, and quality were great. Would definitely call again for my next home.

I called Richmond's Air on Saturday morning because I was concerned that my AC unit was not cooling…read moreproperly. The representative was very helpful and quickly scheduled a technician to come out the same day at 12:00 PM, which I really appreciated. Tiffany Minnix actually arrived earlier than expected, which was a pleasant surprise. Tiffany was professional, friendly, and extremely knowledgeable and took the time to carefully inspect the unit, and made sure I understood the situation. Tiffany provided excellent service and made the entire process easy and stress-free. Tiffany professionalism, punctuality, and attention to detail truly stood out. It is rare to find technicians who are both skilled and customer-focused, and Tiffany delivered on both. I highly recommend Richmond's Air, and especially Tiffany Minnix, to anyone needing reliable and trustworthy HVAC service. Thank you for the outstanding experience.