We have had two different employees from Air Wise work on our A/C unit over the last 7 years on 3…read moreoccasions. Both Mitch and Auggie were super helpful and very knowledgeable. They not only fixed our issues, but went above and beyond making sure I understood what the issue was and how it was resolved. They were also very great with my dog, who is slow to warm up with men.

I have a Mitsubishi Mini Split that had been leaking into the apt. I was referred to Air…read moreWise-Mitch by a neighbor. He responded quickly to my text and showed up as scheduled. They did a professional job cleaning the mini split unit. Mitch had amazing customer service and explained the process in detail. They left the job site clean and just at the time he had mentioned it would take. I recommend Mitch for you AC needs especially a Mini Split. He was a pleasure to talk to.

We believe these guys would be quite ok at selecting, installing, and maintaining conventional HVAC…read moresystems. But anyone interested in mini splits and VRF technology should read our story before choosing to work with Morgan Pro. We trusted them to 1) assess our home for the most energy-efficient HVAC system it could accommodate and 2) install it correctly. Morgan Pro failed to do either. Their $3K Manual J assessment of our 1500 sq. ft home determined it needed a 5-ton HVAC system. It took them over 30 visits to fully install a VRF system in our house and to get it functional--two inverters outside (they accidentally blew up the first one) and 6 mini splits through our home in all the ceilings. During that time, they also caused unnecessary damage: cutting extra joists, drawing on antique trim, and they compensated us for that. The HVAC system passed city inspection, but it never worked 100%. As Morgan Pro kept trying to fix it, we had to agree to things they had promised to avoid--wall thermostats everywhere, humidity and noise levels that were too high, and on and on. When water started pouring from our new ceilings in the middle of a Houston summer, it was clear to everyone that the system was simply wrong for our house. But instead of taking responsibility for their enormous failure, Morgan Pro blamed the two things we had paid them many thousands to professionally assess: our house, and the system! Their next move was to conduct a test on our home, claiming it now needed 8 tons of HVAC (!), not 5, and that we pay them a further $14K to get it up to 8 tons. Knowing it was utterly laughable that our 1500 sq. ft house was an 8-ton home, our only next step was a legal dispute to get them to give us a correctly-sized and functional system for the money they had already taken for us, with consequent delays to a remedy. Shocked and exhausted, we decided that delay was worse than simply severing ties with an inept business we could never trust again. Morgan Pro ended up waiving thousands we still owed them so they could crawl away from their own meaningless install guarantee, and we were relieved to see them go. We then removed the entire system (see photos) and installed a conventional one (4 tons!) which has worked perfectly from the start, costs much less to run, is much quieter, and is a great fit for the structure of our fully renovated historical home. Our new HVAC technician who extracted system has installed the same units many times before. He pointed out the clear mistakes he saw in Morgan Pro's installation, and said the technology was also just not suited to our house. Morgan Pro's supplier and factory rep (who they depended on almost exclusively) were also at fault and we are making formal reports to their respective professional boards and the manufacturer as well. All of them failed us abysmally, but none more than Morgan Pro: they failed to do right by our home and us, when that was their *only* job for which we paid many thousands in good faith while supporting their efforts in our home for months with remarkable patience and kindness. Everlasting shame on them. We have written this review so that other Houston customers can be well informed. We would hate for the same experience to happen to anyone else because we had remained silent about their record with us. One star is for their fantastic office staff and their young tech Ricky, who always worked as hard as he could to do his best, though he was way out of his depth on these units.

Morgan Pro Services has been our go-to service provider for HVAC and electrical services for years…read more Recently, the AC at my business went out on our busiest day of the week. They were able to come same day, assess the problem, provide a quote that was fair and reasonable, source the parts and return same day to get us back in business. I got on a maintenance plan and look forward to continued high-quality service service delivered in a professional and friendly manner.

Joe fuentez came out the same day I called after explaining we had some torn ductwork that need…read morereplaced He came out and offered a lower quote than all the others quote from much larger companies, he also tested both AC systems in our home and found a leak in upstairs system that was 14 years old With the money saved on ductwork we replaced AC system Getting on the schedule and getting materials took a few days but very happy with the service I highly recommend

Good company had a misunderstanding but got it cleared up so I would recommend this companyread more

This company is terrible, they have been draining me of cash for over the past five years. I've…read morespent over $8,000 in services for an HVAC unit that's just ten years old. They constantly invoice and charge for the same problems that they supposedly fixed the last visit. Do not use!!!!

My heat was out during the cold snap of early 2021. I called Tony to come fix it. Every other HVAC…read morecompany said that they were too busy to come the same day and wanted to charge me 100 dollars just to show up the next day. Tony told me he is busy, but he would make it here before the day end. Tony showed up only a few hours after I called him and got to work fast! He tested everything and found the cause of the problem, the gas valve was not working. It is a special part usually they need to order it. He actually went out of his way, tracked one down, then we and picked it up and fixed the valve. He also cleaned my flame sensor, tested all safety switches and low behold I had heat! What an amazing HVAC experience.... definitely earned my business forever.. highly recommend J&V Air Conditioning!

If you're having issues with your HVAC unit or if you're wanting to do a preventive service on your…read moresystem, do yourself a favor and call Randy over at Redmon Heating & Air Services. I was recommended Redmon Heating & Air Services by a neighbor of mine who happens to be a general contractor. He told me they were honest and provided high-quality work. The level of communication and the expectation that is set is great. You're kept up to date and if there's any changes or delays with your appointment, you're notified with an updated ETA. I had Randy come out last year to inspect an issue that I had with my AC unit. He inspected it and recommended a repair along with unclogging my primary drain line. What I appreciate about Randy is that if it can be repaired, he will repair it. He will not force you to buy a new unit or system like many other companies. My AC unit and furnace was on the older side, but he repaired it successfully and saved me money when I needed it. Fast-forward to over a year later, my furnace was having issues and not staying lit. I gave Randy a call and he was able to come out the same day to look at it. Randy inspected it, tested it with a new part he brought with him, and it still was not staying lit. He told me it was likely the circuit board that was failing given the age of the furnace and other factors. Factoring in the cost for a new circuit board and the age of my furnace, he told me it would be best to replace it. He was able to give me different options and explained each of them in detail. He answered all of my questions and did not make me feel rushed or pressured into anything. After offering me a deal I couldn't refuse, we finally came to an agreement on replacing the furnace and AC unit together so that it would be matching. Randy went above and beyond and got the units hot shotted over so that it could be replaced the next day as there was cold weather in the forecast and he didn't want me freezing. Fernando, Randy's right-hand man, showed-up right on time with his team and got to work with replacing everything. Fernando, Martin, and the rest of the gentlemen kept me informed with the whole process. They also offered to have me come up in the attic to see the replacements and if they were to my satisfaction. These guys worked hard and were able to get my brand new furnace and AC unit up and running within just a few hours. They provided me with all of my paperwork for the units and answered any questions that I had. Fernando also went above and beyond by going to the hardware store and purchasing a new return air filter grille and new filters for the new system. I didn't even mention this to him but he wanted to surprise us. He told me that he noticed my grille was older and that he could get filters that would fit my air return vent since it's an odd size. It's the small things like this that provide a great experience and set apart the best from the rest. I could tell by talking to Fernando that he takes his work seriously and enjoys what he does. Randy called me when the work was finished to ensure I was satisfied and asked me if I had any questions for him. This was a 5-star experience all around. Thank you Randy, Fernando, Martin, and everyone else who came out. I'll continue to use Redmon Heating & Air Services in the future and I highly recommend them to anyone who is needing HVAC service.

Redmon Heating&AC Services is top notch in ac and heating work. They set themselves apart from the…read moreothers with great quality of service and honesty. They have been in business for 50 years and I experienced first hand why they have accomplished that! They are family owned and operated...yes..the owner came out to look at my ac system and worked along side his technicians! Considering I was dealing with the aftermath of my house catching fire and requiring the whole home to be gutted and rebuilt, I was under enough stress as it was. Needless to say, my whole ac system had to be replaced but it ended up being a positive experience in a difficult time. Randy put me at ease right away and was prompt, efficient, and professional. He has a great personality and genuinely cares about his customers. Randy and his team do the best work out there!

This company came out and supposedly diagnosed a leaky coil and two days later the same exact issue…read morewas happening. Now on day three of we are going to get your repair done and the house is 90 degrees inside. Now they say it is another problem that another team has to come out and repair. When you do a job incomplete, it should be first priority to finish the job completely and correctly. They are saying they will be here in the morning which is going to cost me money because I have a job where I don't get paid unless I'm working. Completely unacceptable!

Highly recommend this company for any and all A/C HVAC related services. Our AC unit broke and we…read morecalled about 5 companies for quotes and estimated time frame to replace our whole ac unit. Donny and his team was able to install a new unit the next day. Prices are fairly reasonable. Other companies quoted me 25-35% more with a longer wait time.

My AC finally gave up the ghost. Bad in and of itself, but made worse because my 91 year old…read moremother lives with me. Crump AC rushed out to assist. Bryce and Ray, both knowledgeable techs, and both great guys, got the old system out and the new installed in no time. They happily answered every question and made sure I was in the loop (when I wanted to be). The price was very competitive, too!! I LOVE my new system. I highly recommend Crump AC!!

Great experience with this company! If I have any more a/c problems I will definitely be reaching…read moreout to them. They were honest and very quickly pinpointed and addressed the problem with my A/C and fixed it quickly and at a very reasonable price point.

Another update due to another great experience with AirChampion…read more Recent electrical outages and surges have taken a toll on many things in our house, but the A/C is the main thing I was concerned about. In triple-digit heat, the last thing you want is your A/C to not work resulting in you lying in a pool of sweat under a marginally-effective ceiling fan. Had some concerns recently regarding our system due to yet another brief power outage and subsequent surge that results afterward. Outside fan on the air conditioner wasn't coming back on after repeated attempts. Called AirChampion and they squeezed us in, getting to the house within 3 hours of our call. Thankfully we finally were able to get the system up and running again prior to the tech arriving, but we did want to make sure that the capacitor in the outside fan had not been damaged. A quick test revealed it was operating at about 90 percent capacity. Tech also gave us some pointers about what to do should the motor in that outside fan cease to operate. Great tips! There is a reason we have been using AirChampion for over 40 years - and this is it. Great job!

Air Champions just finished replacing our AC unit - and they exceed our expectations. AC went…read moreout 7 days ago, they sent someone out the same day we called to assess the problem - gave us a quote, and once we agreed came up with a temporary solution that kept us cool until they could schedule installation of the new unit The team that came to our house, were very professional. They updated our drain line so it will be easier to do mtc on - and didn't ask for more $, for them it was just the right thing to do. We have used Air Champion in the past and they will continue to be our go to solution.