It was very honest about the cost. Made it pretty clear that I wouldn't be able to get a level one…read morecleaning. Also explained what he was doing very well. I was pleased with the work. It seems like most of these guys sell you on $100 job and then come out and charge you more. At least he was honest about it.

Sam was great! He responded on here amazingly fast and I was on the schedule early. He did a free…read moreinspection and showed me things I could do myself to keep him from coming back. Pretty great of him to show people how to save money and take away some of his own business. He is not the cheapest price you will find, but he was fast, honest and will most likely save you money in the long run. Would definitely hire again.

We called Issac out to our home for a check up on our chimney after the 2026 ice storm to see if…read morethere was any damage to our chimney. Our fireplace was on during one of the coldest day's and heard popping and vibration noises in the chimney and turned it off. After Isaac arrived to inspect our chimney inside our fireplace, in the attic and on top of our roof, he determined everything looked securely connected with no issues. He determined since it was so cold and the heat from having the fireplace on was only expansion noises. We felt very comfortable with him showing us that everything was still in place and we had no problem moving forward. He was very, professional and reassuring that we will definitely use him again for any future issues. Will also give his name to our friends and family if they need a reliable and experienced chimney professional. We Highly recommend Isaac.

Truly professional. Solved our problem really quickly. Easy communication and very friendly. We…read morewill definitely be using this company for our servicing moving forward.

I use Sullivan every year to make sure we're safe and to insure a good draw, as much wood as we burnread more

Absolutely amazing customer service! Luke goes above and beyond and has been very helpful in…read moreproviding knowledge and expertise. He's always available to answer any questions and is very reasonable. I would recommend this company all chimney needs. It helps that he's friendly, reasonable and accommodating too.

SafeFlue was amazing. So easy to schedule an appointment. The technician kept me posted on his…read morearrival and got to the house right as scheduled. They worked efficiently and fixed both fireplace in under 15 minutes. I highly recommend them to anyone!!

Technician came out for inspection and stated I needed a new cap since the existing one was damaged…read more(crushed) on my wood burning stove. Appointment was set out a week in advance between 8 & 11 am, I actually called them at 10:45 and they said be there around 2pm. We rescheduled for the following Friday. Finally after they replaced the cap and put a seal on the door I have a smoke filled house and they're telling me they have nobody to come back and correct the problem. Terrible after the service business. Its ridiculous that I am having the same exact issue from before they diagnosed the problem, supposedly fixed it and charged me now I have to wait and deal with the smoke filled home.DO NOT USE THIS COMPANY!!! Mr.Chapman of Arlington Texas

Great service! Well priced and overall quality work. Will use them again in the future. Ben and…read moreJohn were amazing

Very professional technicians & have no complaints on their service or communication during* the…read moreprocess. We had our duct work cleaned and our chimney. I reached out to the technician and original contact two weeks after the service (we've changed air filters, house cleaned, etc) about the significant dust issues we were still having in our bedroom. No response from either person. Disappointing after paying $1500 and still struggling with the dust.. To note, the cleanup process was also rough after the service as there was dust and debris all over. Had to have house fully cleaned by a cleaner. Main complaint and reason for the 3 stars is the non-response after the job was completed.

Very happy with the service - did all of the things you expect:…read more1. Communicate well 2. Show up on time 3. Efficient and complete work 4. Estimate and price matched Extremely happy with their work!

Mark came out and sweeped/cleaned my fireplace, he was really nice and professional, did excellent…read morework and was reasonably priced. I would definitely use him again and highly recommend hiring him.

Responsive, knowledgeable, friendly, thorough, good communication and fair pricing. Technicians…read morewere skilled and cleaned up following.

From the owner: We are a local chimney service company offering inspections and repair services. We have industry…read moreexperience and provide estimates for customers. Service availability may vary.

I just had Aura Duct Care clean my dryer vent, and they exceeded all expectations! Ted arrived a…read morefew minutes before the agreed upon time (that's a first for me hiring a pro), explained the process clearly, and worked without cutting corners. After he finished, he showed me the before-and-after photos on his phone, and the difference was pretty self explanatory. My dryer was running fine before the service, but Ted cleaned the inside lint duct and filter anyways and I'm sure it will work better now. Just to give you some context of the work Ted did, he moved the dryer out of the way, vacuumed and cleaned the duct from inside and then vacuumed and cleaned the dryer pipe from the outside, a lot of work for a fair price. If you're looking for reliable, high-quality service, I highly recommend Aura Duct Care and Ted.

I used the YELP request to get quotes, these guys were fast and the only "flat rate" price I got…read more It was a great price and I was scheduled fast. Two young professionals showed up, polite, quick and efficient. They had a power house machine and hit both side, not long later and I was back to normal time laundry. II will use them again and recommend them as a fast and honest option.

Very professional, gave us some tips and appreciated his knowledge. I would definitely hire again!read more

Great job and hard worker, you will be impressed with the finished product. I only give 4 stars…read morebecause of the up charge on supplies I was charged 85$ for 10 pound of reflective glass that I found on Amazon for 27$ I will say all of the supply cost was extremely inflated so that part wasn't good which can be fixed on his end in the future. Whats harder to be fixed is a bad job or sloppy work and that isn't a problem as his work is good. Overall I'm satisfied just a little salty about being overcharged for, stones, ceramics etc... P.s Alexander's customer service isn't very good. Even though I put 4 stars he took it upon himself to send me an almost condescending text. 4 stars is very good considering the amount I overpaid for supplies. Yes you should get the best deals for your customers. Also messaging me after business hours very unprofessional.

Amazing work. We had issues with both of our gas fireplaces and they haven't worked for two years…read more Danny was able to expertly diagnose the issues and order what was needed to fix the problems. Now we have two perfectly working fireplaces just in time for the winter. The cost was fair and the work was excellent, and we would definitely recommend AstraNova to others.

Detailed request for information and then prompt response with an actual quote. No additional…read moresales pressure or trying to package some bundle.