We called Issac out to our home for a check up on our chimney after the 2026 ice storm to see if there was any damage to our chimney. Our fireplace was on during one of the coldest day's and heard popping and vibration noises in the chimney and turned it off. After Isaac arrived to inspect our chimney inside our fireplace, in the attic and on top of our roof, he determined everything looked securely connected with no issues. He determined since it was so cold and the heat from having the fireplace on was only expansion noises. We felt very comfortable with him showing us that everything was still in place and we had no problem moving forward. He was very, professional and reassuring that we will definitely use him again for any future issues. Will also give his name to our friends and family if they need a reliable and experienced chimney professional. We Highly recommend Isaac. read more

We love our new chimney cap! It is a perfect fit and Isaac was so easy to work with. He described everything and answered all our questions. We are repeat customers as he helped us in our last house as well. Would recommend!! read more

Chimney Professionals - New chimney cap. - Chimney Sweeps Near Me - Dallas, Texas

Isaac was PHENOMENAL. Took me damn near a month to write this review because work was crazy - but I finally got some time to enjoy my WORKING GAS FIREPLACE! I've lived in this house 3 years with a piece of junk, rusty, non-working fire place. It's a massive bummer because it's the center of my entire dining room. Every quote I got was $10,000 or more to replace it. Horribly unhelpful people. I had almost given up - until I met the Chimney Professionals and Isaac! He came, analyzed the problem, ordered the part, and installed it. Also, the freaking power died during the install!! He finished it up with nothing more than a Mobil lighting rig and pure determination. The price was fair for the intricate type of work this is and the risk of burning your home down if done wrong. There are some things in life you should do cheap - and in home live flames is not one of them. Cheers on fixing and re-newing my 20+ year old broken fireplace to look brand new! Amazing read more

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Truly professional. Solved our problem really quickly. Easy communication and very friendly. We will definitely be using this company for our servicing moving forward. read more

Can you give zero stars? We had a nice system put in last year. We went to start a couple weeks ago and the automatic igniter wouldn't go on. We weren't sure what to do so my wife called. She told them that she wasn't quite sure what was wrong and then they offered to come out to the house. Man showed up immediately, walked over to the fireplace and the first question he asked was have we changed the batteries? Batteries? And then proceeded to show me that one of the units needed batteries, but four batteries and started right up. The total call took maybe 30 seconds and he knew what the issue was from the start. Which was conveniently left out of the call with my wife that they were batteries to the unit at that point he said oh I'm sorry but we have $150 Trip charge when I asked him why he couldn't have told my wife over the phone to check the batteries before coming out he said while she really wasn't sure what was going on and I wanted to do right by my customer question. Right by your customer? Right by your customer is telling some over the phone based on the problem have you check the battery. Find my wallet and pull out a credit card only to find out that they don't take credit cards but cash checks and Zelle. Clearly annoyed while I paid the man the trip charge, he tried to chat me up about how he was doing right by his customer and continued to defend the charge. He then tried to act like I had no right to be annoyed so after I paid him I asked him to leave. Not before I told him what a shyster he was for taking advantage of my wife and situation where he assumed she or I wasn't capable of changing batteries. To be fair I have no issue with the system or installation but know the are not looking out for you as a customer and will happy to schedule and swindle you out of trip charges that are unnecessary with a little conversation. We will never do business with this company again after this slimy behavior. read more

PROFESSIONAL, PROMPT, and KNOWLEDGABLE!!! I reached out to Chimney Professionals via the Yelp quote request late afternoon on Tuesday and Isaac responded to my request within a few hours. We quickly chatted about my fireplace issue and he scheduled an appointment for 2 days later. On the day of the appointment, Isaac called to let me know he was en route and provided an ETA which was helpful to ensure I didn't miss him. He arrived on time with an assistant and introduced himself as he entered my home. He came in and I went over my issue and he quickly diagnosed what he thought the issue might be and sure enough he was correct. It took him minutes to repair my issue and had my fireplace working beautifully. The best part of the visit for me was the care he took with my home. He lined the flooring to prevent any large messes from occurring. He then cleaned up the fireplace and gas logs etc and had it looking like new again. He also took the time to answer my many questions and helped me to understand appropriate maintenance and how to use the fireplace when I desired to do so. He was well versed and very friendly & professional. The customer service truly wowed me and the pricing seemed fair for the service I received. I will gladly recommend this company to my neighbors and friends. Thanks again Isaac. Job extremely well done!!! read more

Isaac and his crew did a phenomenal job. Fast, friendly and vey professional! We highly recommend Isaac and Chimney Professionals. read more

Chimney Professionals - Clean Fireplace - Chimney Sweeps Near Me - Dallas, Texas

Update - received a great response from owner. Made it right. Updated review without his request. Despite charging considerably more than their competitors, the first the guy does is try to tell me about how he "might" have to charge me extra. He didn't but still.... . Never got on the roof. Did take some photos from the ground. $300 for 20 minutes. Wanted Zelle payment. No other forms. Fine. Eventually I had to kick him out as he kept wanted to see my phone to see if I had done it correctly. I had AND there is a way to prevent this. Take a check or PayPal or a credit card. read more

Issac called and helped us to get our gas fireplace working, even though I only had time for him at 7pm on the day in question. Through many iterations of poorly lit photos and a whole lot of patience with a stubborn thermocouple, he was able to help us get our gas fireplace up and running without even needing to come by! Going into a winter storm, the peace of mind is invaluable, and I know he took time out of a rush on fireplace repairs to talk to me. I cannot recommend highly enough. read more

Isaac did a fantastic repair job on our rental home fireplace. Great customer service! Highly recommended!

What a great company. Issac has been awesome. Installed new gas logs, cleaned the chimney, installed a chimney cap. All done professionally and promptly. I would recommend him to anyone and everyone needing any kind of chimney service. read more

We had an excellent experience with Chimney Professionals from start to finish. With the winter weather coming this weekend to Dallas, we needed an issue fixed with our electric fireplace. We called this afternoon and surprisingly they were able to work us in within a couple of hours! Isaac was professional, knowledgeable, and incredibly detail-oriented. Isaac took the time to explain the issue, answered every question thoroughly and went above and beyond to solve the issue. Highly recommend them to anyone looking for quality work and outstanding customer service! read more

Let me just say up front, and this is big: Chimney Professionals is the most, well, professional company that I've ever dealt with in the home service industry, in any trade. Their vehicle was clean. The technicians (including the owner, Abu, himself) were professionally and cleanly dressed. Even their tools and materials were very clean. They used pads and other gear to ensure that everything was kept neat around our fireplace, and cleaned up afterward, leaving everything even more tidy than before. From a communication standpoint, again, the ultimate professionals. They established my level of understanding to start, and then spoke from there, ensuring I understood, but with no "mansplaining". The work was described in detail, as well as next steps for us, the homeowners. They even worked around our curious cats with no fuss at all. Even closing out the transaction was pleasant. They used a large iPad (which, again, was impeccably clean and professionally presented) for gathering info, and checked us out with our credit card with a smile. This was truly the best in-home service I've ever received. Abu and his team deserve all of the five star reviews here; they are doing great work and the world would be a better place if there were more companies like this. We'll be customers for a long time. read more

Great service and experience. Sam did serviced the chimney and provided feedback on how to keep in good shape. read more

Chimney Professionals - Chimney Sweeps Near Me - Dallas, Texas

Isaac really delivered a top notch product. Last year's inconvenient and accidental chimney fire has been a blessing in disguise. Because, I now have a fireplace that makes my old fireplace look amatuerish and lackluster. I am really please with the end result and would definitely recommend Chimney Professionals. And bonus: Isaac even purchased me a new tv mount and mounted my tv back on the wall, adjacent to the fireplace. read more

Chimney Professionals - Chimney Sweeps Near Me - Dallas, Texas

Three years ago, I called Chimney Professionals to fix a fireplace issue. They diagnosed and solved the problem in under 20 minutes. Quick, professional, and hassle-free. I was seriously impressed. Fast forward to this year, a roofing company told me I needed a full chimney rebuild, an expensive $6K+ project to avoid water damage. Before committing, I called Chimney Professionals for a second opinion. They were on my roof the same day with a full assessment. Turns out, the major repair wasn't necessary. It's rare to find a company that delivers both quality work and honest advice. I'm beyond grateful to have these folks on speed dial. They've earned my trust twice now, and that's not easy to do. read more

Excellent service, very nice and professional and gave good advice. I'll definitely use them again.

Isaac is all about customer service. He's professional and really cares about his clients. I've used him twice now and he will remain the one I call for anything fireplace related! Don't hesitate! Call now! read more

With the upcoming storm coming we wanted to have our wood fireplace cleaned and looked over. Chimney Professionals came out and did a great job cleaning and explaining the fireplace to me. They confirmed the appointment that morning and texted a ETA when they were on their way. Will definitely be using them for all our fireplace needs. read more

Too expensive! They charge over $200!!!! Not a competitive price to do a simple job just to clean a chimney.

I just called to schedule a service call and once I told them the issue, they told me it was a quick fix and walked me through how to do it. Isaac said he'd be happy to stop by if I wasn't comfortable, but it was literally a 3 minute fix that was totally safe for me to do. He was totally trying to save me the service charge for the visit. I did what he said and I now have a working gas fireplace switch. When I really do need actual work done, I will for sure use this company. read more

Received my annual chimney cleaning and retouching of paint. Always great service! This was my 3rd year in a row with this company. First time I got Issac for the job this time. Great guy! I highly recommend. read more

Chimney Professionals - Chimney Sweeps Near Me - Dallas, Texas

If you're looking for reliable, honest chimney professionals look no further. Isaac showed up within the given window and gave us 40 min notice of his arrival. He was extremely nice and trustworthy. He showed me how to safely operate our gas fireplace and answered all of my questions. While we didn't end up cleaning our wood burning chimney on this day, we feel safe knowing Isaac checked everything out and we will definitely be using them again for all of our future chimney needs. read more

I literally cannot recommend Isaac and his team enough. In a lovely (and mostly, or maybe completely my fault) accident in our new home, the edging around our fireplace got blown out (along with my bangs and wouldn't ya know it lopsided one eyebrow and eyelashes). My husband was out of town and my dad was able to find and get Isaac out almost immediately to assess the damage and make sure everything was safe (again, it was... this was all user error). Well, the backsplash itself wasn't safe, hence the melting, but everything else checked out. He walked me through how to (properly) light the fireplace - tolerated my post-fireball-trauma tears with IMMENSE kindness and a little exposure therapy with lighting the fireplace until I wasn't afraid anymore, and got his team out to do the repairs. Everyone was amazing. The fireplace looks even better than it did before. Seriously, the best team, the best job, the best value. read more

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I recently had my fireplace redone by Chimney Professionals. I had my chimney cleaned, new logs and embers installed, as well as new paint inside the fireplace itself. Chimney Professionals are true to their name, giving me a reasonable quote compared to other companies in the Dallas area. The service was done fast and clean! I even had them clean my dryer vent which had more dust and debris than I could've imagined. I can't wait to enjoy my beautiful fireplace this winter thanks to you guys! I can't recommend them enough! read more

Chimney Professionals - Fireplace - Chimney Sweeps Near Me - Dallas, Texas

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Isaac was fantastic. We thought we needed our two chimneys cleaned and he gave us his honest opinion that they didn't need it. He was on time and kind, highly recommend using him! read more

Amazing company that exceeded all expectations! We wanted to modernize our traditional-looking generic faux wood log (gas) fireplace and had been told by five different fireplace companies that we couldn't change the log set for fire glass. Two companies that looked at the job said the only option was to demo out the entire existing fireplace and replace it at $5K plus. But NOT Chimney Professionals! After seeing the many positive reviews and photos of what we wanted to accomplish, I called them. In speaking with Isaac, he assured me that what we wanted was possible and quoted me a reasonable budget based on photos I emailed him of the existing fireplace and what we wanted to achieve. On the day of our scheduled appointment, Ryan called to confirm and arrived promptly. He and Emanuel reviewed our objectives and made a few practical recommendations, and voila ... our generic builders-grade fireplace was transformed into an amazing modern design piece of art! Isaac, Ryan, and Emanual are true professionals and should be the first phone call anyone makes regarding fireplace or chimney service, upgrades, or advice. I can wholeheartedly recommend Chimney Professionals and know they value customer service in their business the same way I do in mine. The photos of the job show the fireplace that we started with. We removed the tile and mantel and installed the granite. Chimney Professional transformed the actual firebox from ordinary to extraordinary! read more

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Sam arrived on time, cleaned and inspected the chimney, tested the gas pipe and helped troubleshoot a sticky damper. Recommended we install mesh around the (old) chimney cap as a preventative step to keep out pests (we didn't do at the time). Overall prompt, efficient and courteous service. Thank you Sam! read more

Sam did a great job cleaning and prepping my fireplace for the season. Looking forward to a fire at Christmas! Even reviewed good maintenance tips and steps to take for preventative maintenance. read more

Some great folks over here. Hired them to take care of replacing my chimney cap & upgrading to a top flue damper. Ryan worked with me the entire time, was incredibly transparent in the process, and even went the extra mile making sure he explained everything he was about to do. If you're looking for some work to be done on your chimney, look no further than Chimney Professionals. read more

Chimney Professionals - Chimney Sweeps Near Me - Dallas, Texas

Today, I decided to make a rare appearance at a family member's house. Rare, because I am always working (or eating). Anyway, they showed me the work recently done on their fireplace. Long story short, I saw this fireplace before... and the "after", is amazing! The Chimney Professionals converted this former fire hazard into a beautiful, wood-burning masterpiece. They do great work! Technically and cosmetically. The family will be hanging around the fireplace, tonight (you read that right...as soon as the outside temp drops below 50). Thanks Ryan and Manny! read more

Chimney Professionals - New panels and gas line for lighting firewood. - Chimney Sweeps Near Me - Dallas, Texas

Wow, what a great bunch of fellas. Got a consultation, they addressed my issues, and educated me on some fireplace burning protocols. What more could anyone ask for?! These guys are professionals. Thanks Isaac! read more

Isaac was so helpful and knowledgeable. We would definitely recommend chimney professionals!

They came they saw a mess, they fixed it in about an hour. I had a fireplace full of soot and behaving weirdly. Since ours is gas and gas goes boom I wanted someone to check it and make sure there wasn't any major issues. I was super happy and the results are lovely. Also, reasonably priced. I have had several quotes and they all were into the thousands. These guys went. It just needs cleaning. Huzzah. read more

Chimney Professionals - Cleaned fireplace - Chimney Sweeps Near Me - Dallas, Texas

These guys are awesome, I have used them on a couple of different jobs and I have been satisfied every single time. The team is professional and reliable. They do excellent work! read more

They were on time, professional and very well-priced. Will certainly use them again. They were also polite.

Update: After the initial gas log install, it was determined that based on the construction of the fireplace, the flow of gas was unfortunately too low to support a proper flame. Isaac returned to our house at a later date to try different methods to increase the flow and landed on a genius simple solution that sent the flames to the proper height and made our logs look great. We appreciated his creativity and, most of all, commitment to his customers. read more

Ryan and Emanuel are absolutely amazing to work with! We have 3 fireplaces that needed to be serviced and they came in and not only educated us on the benefits of gas vs electric fireplaces, but they were able to help us choose which fireplaces we wanted to be wood burning and gas. I highly recommend Chimney Professionals if you are looking to clean your fireplace, update the look of your fireplace, or if you'd like a complete installation from start to finish. I am blown away with how professional and patient they were the entire time they were here working with my husband and I! We are so pleased with the outcome. read more

Ryan from Minnesota was good and friendly. That Israeli guy named Jacob tried to charge me $275 for basic yearly cleaning. Cost $149 usually. Stay away. Won't call you back or answer your calls. Be honest. I got backup reviews if you don't trust this one. Dude was sitting in his truck for one hour somking cigarettes before he entered my house. read more

Just in time for winter blast . Sam was prompt, professional. He did an amazing job. The Spencer Family - Cedar Hill, TX