A great experience all around! Dave at Flames Fireplaces and Gas Grills helped us select the right…read moresize set of logs for our fireplace along with all the items to go with them, such as a surroundiing frame with glass doors. David, their installer, came by the house to install the logs initially, and then later, the special-order glass doors. He was efficient, professional and very knowledgeable. He answered all of our questions about lighting the gas logs and maintenance. I recommend this business whole-heartedly. Excellent work, guys!

I came into Flames to look at a way to upgrade and modernize my wood burning fireplace. Mike was…read morevery helpful and had the most beautiful fire glass fireplace display. I 100% copied his set up and couldn't be happier. Installation was a breeze and the installer explained everything to me. Customer service on point 100%. Value and honesty on point 100%. Thanks Mike! I'll be back when I'm ready to start on our outdoor grill!

Love this store. Bought a GMG with Larry and a couple more items, to make pizza, wings. Very good…read moreservice by Mr. Larry and his people. Always back for more pellets.

From the owner: The Grill Store by Prestige is DFW's premier destination for grills, smokers, patio furniture, and…read moreoutdoor living accessories. Authorized dealers for Yoder Smokers, Big Green Egg, Kamado Joe, Twin Eagles, Lynx, Napoleon, Blaze, Memphis, and Louisiana Grills. Patio furniture from Ledge, Woodard, Homecrest, Treasure Garden, and Summerset. Plus rubs, sauces, and grilling accessories. Visit our Frisco showroom at 15550 Preston Road to see everything on display. Expert advice for backyard enthusiasts and professional pitmasters. Serving Frisco, Prosper, McKinney, Celina, Allen, Plano, and surrounding North Texas communities.

Added a gas bar and rocks to our fire place …read more Staff was grand explained the process and offered a reasonable install price of $150. The installer was even better. I would have put more gravel, but that's easy for me to do

Everyone one was super knowledgeable. The product is great. The installation person was also very…read moreknowledgeable.

Wow. I was a skeptic at first, but this smoker is the absolute most. Don't get me wrong, I still…read morelove smoking with wood and even my charcoal but this electric smoker works like a charm. Set it and forget it, even smolders wood chips. Awesome layout gets a lot of meat and holds temp to perfection. Honest recommendation to buy now ... bbq guys or William Sonoma had them.

From the owner: SmokinTex manufactures and sells all stainless steel BBQ electric food smokers for the backyard and…read morecommercial. We also carry wood for smokin and a complete line of smoker accessories. Come by our showroom to see all our SmokinTex smokers. Pick yours up today and start smokin!

As a native Texan, born and raised, I can tell you with absolute certainty, there are five rites of…read morepassage for a Texas boy to become a Texas man: 1.) Drink his first cold beer. 2.) Shoot his first gun. 3.) Catch his first fish. 4.) Buy his first pair of boots. 5.) Have the tools and know-how to make a kickass BBQ. On January 13th, 2019, at the age of 28 years young, I was finally able to complete my journey into Texas manhood by crossing off #5: a journey I wouldn't have been able to complete without the assistance and tutelage of the unrivaled staff at BBQ Outfitters in Southlake. I'll never forget the first day I stepped foot into BBQ Outfitters. It was a cold, gloomy Saturday afternoon in Highland Village, as I was making my way from store to store, searching for the perfect pellet smoker. Just as I was about to call it quits and succumb to the simple, mundane flavors of Dickies BBQ for the rest of my life, I was lifted by my nostrils by way of the most mouthwatering aroma I've ever had the pleasure of smelling. Like Toucan Sam, I felt compelled to follow my nose to the source of this intoxicating fragrance. For miles I traveled, first through Flower Mound, then through Grapevine. Then, like some sort of unparalleled sorcery, the smell had intensified beyond my wildest comprehension -- I knew I was almost there. As I pulled into the parking lot of BBQ Outfitters, butterflies began to multiply in the depths of my stomach, and I felt the child within me become giddy as can be. This was it. I was not just about to become the proud owner of A smoker, but THE smoker. One to rule them all. I walked through the door and was immediately floored by the presentation of their store. They had elegantly designed outdoor kitchens, a plethora of pristine smokers and grills, more BBQ accessories than I had even known existed, and more! Not long after I retrieved my jaw from the floor, I was greeted by Dean. Little did I know, this man was about to become my BBQ/pellet smoker sensei. Following an introduction and a firm handshake, we dove into a 45-minute conversation, covering the ins and outs of the Yoder pellet grills. Dean was knowledgable, passionate, and personable -- all three traits exuded in every second of our interaction. His genuine excitement towards their product selection made me excited as a potential buyer, while his vast knowledge of the industry and competitors products provided me with the confidence to make what some would consider an exorbitant purchase in comparison to some of the popular, inexpensive alternatives. Dean was less of a salesman, and more like a good friend who wanted to make sure I got exactly what I wanted and needed. I didn't realize customer service of this magnitude was even a thing anymore in 2019, but Dean single-handedly revived my faith in the retail experience in a single interaction. It goes without saying, I purchased a shiny, new Yoder YS640 pellet grill on a silver competition cart, alongside a ton of accessories (grill cover, two-piece diffuser, rubs, pellets, grill grate kit, etc.). They even threw in a free bag of pellets! After a couple of days, I hooked up a trailer and headed to pick up my new smoker. Dean was there to meet me and help me load everything up. He, along with another fantastic employee who's name I didn't catch, loaded the smoker, strapped it down, and even employed some bubble-wrap foil material to protect my new smoker from any kind of marring during transport. When I got my smoker home, I enlisted the help of my father-in-law to haul this heavy thing to my back patio. The moment he laid eyes on my smoker, he turned green with envy. I told him all about my experience at BBQ Outfitters, and there's no doubt he will be a customer of the future, as will any and all of my friends and family who ask about any of the amazing fare I prepare for them on my Yoder! Thank you so much, Dean, and the rest of the family at BBQ Outfitters in Southlake. You have a customer for life!

Solid crew! In business many years now. Check out the JAX Pellets in a BOX! Man, are they GREAT!read more

The owners and staff of The Backyard Grilling Company are very knowledgeable in all their products…read moreand willing to answer any and all questions you might have. We have been customers since they opened and will continue to be. This is the place to come for all of your Bar -B-Queing needs!

From the owner: Family owned and operated. Specializing in gas grills, smokers, outdoor kitchens, gas logs, patio…read morefurniture, and fire pits. Gold Level Authorized Big Green Egg Dealer. Big Green Egg, Lynx, Twin Eagles, Delta Heat, Blaze, Coyote, Weber, Homecrest, Real Fyre Logs, Big Hat Smokers, Majestic Firepits

Mike was rude and condescending to me both times I spoke to him on the phone. He questioned my…read moremeasurements over and over even tho I am building this new construction commercial fireplace around what I am ordering. As a female in construction I get this a lot and it gets so old and frustrating. So I just take my business elsewhere.

Wow, this guy is really knowledgeable at this store and he's helpful. However, he failed several…read moretimes to call us back. Like 3 times over weeks. Seems not to care about calling customers back. I see others have also had this experience. We bought from another vendor and they had our product to us within a week. It's now installed and we are set.

Dude!!! These guys…read moredeserve 10 gazillion stars. I had been searching all around the metroplex for a company that would simply replace my natural gas post grill (can you say retro, anyone?) with a newer NG post grill. I was referred to many plumbers who simply said, "No Way, Jose!" due to the fact that my old copper line was something they weren't going to touch. Um, ok. The other guys who would come and do it wanted my first born child and my right arm--hence way too much money-- to complete the job. I finally found Borchardt's, and I am so glad I did! They came right on schedule, were super reasonable (less than half of their competitors, and I could keep my baby) and were out of my backyard (love y'all, but ya got to GO!) within an hour and a half. They did not leave until I was 110% satisfied with their installation, and they took the time to have a personal conversation with me about grilling and other gassy topics! I will even use them to replace my fireplace gas logs in the future. Thanks, guys!

Had an expensive cleaning and ignitor replacement several months ago. Do not use my grill often…read moreand since the cleaning grill does not get hot. Yesterday ignitor not working as well. With hand lighting the grill it did not produce enough heat to cook for Super Bowl guests. For a service call for first hour of work to come back out they want $260! For grill work! They are very expensive and do not take care of their customers

I can't state emphatically enough what a superb experience it has been working with Dustin to…read moreoutfit my outdoor kitchen. It's as far different from the typical "big box" buying experience as you can imagine. The experience began by making an appointment in the studio where Dustin walked through my plans with me and helped connect me with the best equipment for my needs. But that was just the start... Dustin took the time to help me with questions/counsel on the island construction. He didn't have to do that... He could've just sold me the components and directed me elsewhere. But Dustin really engaged on my design to help me with overall project, not just the grill parts. For example: I wanted to build a cedar arbor around the island and Dustin reviewed my backyard plans and gave advice on what I should do. Cannot recommend Texas Outdoor Patio Center and Dustin highly enough.

From the owner: Best quality and budget friendly 304 Stainless Steel Grills. Complete your Outdoor Kitchen Grilling…read moreEquipment with the professionals who know. #1 Outdoor Kitchen Grill Replacement products and Service Available. Lion Premium Grills #1 Seller in the Metroplex. - Blaze Grills - Lion Premium Grills #1 Seller - Coyote Grills - Fire Magic & AOG - Hestan and Aspire Grills - Broilmaster Grills

Excellent professional chimney service! The technician (Isaac) came to my home, did a thorough…read moreevaluation of the electrical fireplace that wasn't working, and even went to the hardware store to get the additional materials needed to fix it on the spot. Very knowledgeable, reliable, and went above and beyond. Highly recommend!

Good service at a good price. I've used them several times. First, they did a new chimney cap on…read morethe exterior which looks and functions soooo much better than the last one that was too small. Then, they installed a remote control gas fireplace on/off system. Worked 100% until I melted the battery box (my fault). They came out for free just because I was a past customer to show me the replacement part to order. Would recommend 100%. Great company.