These guys are super professional and fantastic at what they do. Isaac and his crew were very…read morerespectful of our home, did a wonderful job, and left it spotless. They are true service professionals. I can't recommend them enough. If you're looking for fireplace pros, these are the guys to call!

Barry was on time, very professional and cleaned our chimney in a half hour for a fair price. He…read morealso provided a few tips on how to keep the fireplace safe this winter. I recommend him.

Barry was recommended numerous times on NextDoor by neighbors all around the Richardson area and…read moreafter having him out twice, I could not recommend anyone more highly than him. He was extremely professional kind and absolutely made me feel comfortable with the quality of his work. My brother and sister-in-law recently moved into town and of course now that it's getting cold I am recommending him for them as well. Professional, punctual, knowledgeable and personable - this is definitely someone that I have no hesitation to recommend and will absolutely use again in the future.

Highly recommend! I had put in several requests for annual dryer vent inspection and service with…read morecompanies around the DFW area and Hale's was the only one to call me back (and within 24 hours, I might add). The day of the appointment, the technician called 30 minutes before arrival. Martin was on-time, professional, and really took the time to educate me about a problem I was having with my dryer. He is clearly a very knowledgeable expert. He suggested options for repairs and was transparent about pricing if that was something I wanted to pursue, but it never, ever felt like a high-pressure "doom and gloom" sales pitch. Overall, I would book this company again in a heartbeat and recommend them without hesitation.

Clint came and inspected our chimney. He offered us a great solution at a fair price and they did…read morean amazing job! Our chimney was leaning and causing interior damage. Now we have the straightest chimney in our neighborhood! Don't wait for yours to come crashing into your home. Trust Hale's. Check out their certifications, I did!

Travis inspected my chimney, replaced the chimney cap, and did some repairs inside the chimney. He…read morealso vacuumed out the fireplace and replaced the gas base. He was punctual and professional. 100% recommendation.

Haven't used the chimney since we bought this house...about 15 years ago. It looked really, really…read morebad. He came on time and spent almost 3 hours cleaning, repairing, painting, adding new material and even fixed the door of the chimney. My house was left completely cleaned. The chimney looks like new. Also, they arrived on time. Excellent customer service. He is the BEST!!

Preston came out to clean my dryer vents and the chimney. I couldn't have asked for a better…read moreexperience. Preston was thorough, explain things in terms I could understand, and totally cleaned up after himself. Preston did not try to upsell or oversell me, and even explain some things that I did not need. Because of this, they will probably get more work from me doing other projects as well, all related to fireplace and remodel. Thanks for a wonderful experience!

Good team and quality service. Team communicates well and met all expectations. They even have…read moredrone to support inspections.

Pyramid Roofing out of Dallas area (Wylie Tx) were one of the MANY roofers that wanted to work on…read moremy house after our hail storm in June 2014. Although I did receive other bids I chose Pyramid based on the promises they made to really take care of me right and I'm very pleased with how everything turned out. See pictures. One very positive thing was, I had much more than just my roof to be repaired, and they showed up to walk the house with the adjuster, that time spent was another reason I went with them, I felt they were more invested in the project. They will also work with your insurance company so you don't have to. They have been around a good many years and have maintained an A+ BBB score. I also appreciated that they had a man in charge that was here locally often(Tom) and I could text or call with questions. The owners are also available to talk to if needed. Overall: I am very pleased with my house and roof and feel they are a decent hard working company. Would recommend them and would use them again.

The previous owner of my house had the roof replaced 10 years ago. Had a roof leak 2weeks before…read morethe 10 year warranty expired. These guys came and fixed it - no questions asked.

AVOID!!! Our normal roofer is out of town and we just needed 6 or 7 shingles replaced that had…read moreblown off. Sent photos of the issue and asked for a quote. They demanded to come see it, spent less than 5 minutes at the property (I don't think anybody even went on the roof) and then demanded I needed to get on the phone with them. When I got on the phone with them they told me it would be $1,500 (over triple what we were quoted elsewhere), and I immediately declined. They then condescendingly told me if I take the cheap route it would ruin the house, while not knowing who the other company is or what the quote even is to do. When I read their quote in depth the only additional think they were charging for was a roof inspection when they advertize that their estimates are free. Just a giant waste of everybody's time.

A+++ These guys are great! I could tell from the 1st interaction that Antonio was very…read moreknowledgeable, patient, helpful and he answered all my questions/concerns. After getting 3 other quotes I probably would have picked Storm Heroes even if they didn't give the best rate as I felt so comfortable with them, and they guarantee their work. The staff was equally as pleasant to work with, kept me informed on start dates, progress, sent pics and made the whole process as smooth as possible. I don't know where they or I will be in the next 25 to 30 years but I will definitely look them up for them when it's time to replace the current roof lol Professional, big on customer satisfaction and great workmanship..you can't go wrong.

American Services is one of those rare completely honest family-owned businesses. I called…read moreAmerican Services to perform a pest treatment, pest inspection, and chimney inspection. They sent Andy who did an extremely thorough job spraying and inspecting my house for every pest in North Texas from termites to fire ants to rats to moths. Andy also patched up my chimney and did an excellent job at that. I spoke with Charlotte, one of the owners, who provided me excellent customer service and ensured I was 100% satisfied. If you are looking for extermination or chimney services in the Dallas area, look no further!

If I could gave a NEGATIVE I would.. BEWARE HOMEOWNERS…read more Filed on American Services, Inc. 1713 Lombard St. Garland TX 75043 Complaint : Company call 4 fireplace(FP) repair in-home,he offered to look @ outside FP free. I declined. 1 tech removed FP batteries outside 2 scam more money. Waste Of Time -FEB 25th I had American Services come for in-home Fireplace repair. Company I called 4 fireplace(FP) repair in-home, while there the older technician stated if they could not fix the Fireplace it would only be $99 I agreed to pay. He was told I had no issues w/the outside FP & was only having an issue since Xmas W/inside FP. I explained to them that the FP outside works fine he (Older Gentlemen) insisted on looking at it, & stated it would be no charge. Saying he could not find model on unit inside. I declined service to it. I went about cooking & the 2 men worked on inside FP. The older man stated he couldnt find a model/ serial # & w/o asking exited the back door to outside FP located right off the living which was clearly visible through windows. He returned & stated he wanted to look at that FP & it would be absolutely free while he was there. He then asked for C batteries saying he needed for FP outside I said why it works you flip switch. I said that was impossible b/c we just had a handy man come out & turn the FP on and I was calling the builder to see if he had put batteries in the panel b/c they were the last to service the unit aside from our home inspection team. I then called handy man & my husband who had just left. He also stated we just had the unit on, and asked was I watching these guys, I said the cameras on. When I went outside to observe what was going on both man were standing along side the panel and one handed me a C Battery from pocket. I stated why its not wlorking and was just on a few nights ago I then walked around to show him how to turn on and observed the 2 standing near the panel behind the fireplace where I stated you just flick this switch, upon doing so I observed they had opened up the panel and took out batteries w/panel box empty where the batteries go. I stated it just had batteries there, whats going on to both men. One of the men stated they could run to the store. I said it is no need I will call the handyman and have him come by or the builder, being that my home is new. Also the older man asked me to go to store to get C Batteries, and stated he did not have any on his truck. The other technician pulled a C Battery from his pocket and said you can get one like this it is a C Battery. He (Older Gentlemen) again stated, Im not charging you for nothing but the $99 for the inside unit as we discussed, this outside one is free. I again said don't worry about this unit, I will have husband look at the unit when he returns. He stated by the time I returned he would have everything written up so they could leave. Although I felt uncomfortable leaving the men in my home, I dashed out & returned, & I believe by me being a woman, he had the upper hand by refusing to look at the inside unit & give an estimate. He insisted. I had to stop cooking and rush to the store so I could get these 2 characters out of my home. I left the men in my home with my Adult son and when I returned with the batteries he said they were for the outside panel. I stated it did not need to be fixed and there again was nothing wrong with it. As I stated that the older technician took the batteries and put into the unit and the FP popped right on. We returned inside where the technician proceeded to tell me that he could not fix the inside FP and would call with his diagnosis after he look at parts online. He stated he could not offer a warranty on the unit he brings out and I said then no thanks the only thing going forward I want to knw is can the unit be replaced w/another type of unit if not this concludes our business. The tech then wrote up the receipt where I gave my card info & stated he was billing for 2 FP repairs, I stated you said one was free, & he stated he would rewrite when he got to office. I agreed. He then asked me to read out my card info, I did & he said he's be in touch. He called stating he lost my card info & needed it again, I said locate my card info I gave you for service when u came. FP still not working. Your Desired Resolution: Now sent a bill for $214.34 stating I owe for 2 FP's which is a lie. I called or contracted for 1 FP and paid for one, the company stated they lost my info after the technician wrote it down when he was here, I read it back to him, he then took my credit card info and 3 digits from the back and wrote them down again. Now Im being called saying they need the information again because my entire credit card information, name and address was misplaced. I have no trust in this company. As a homeowner, & all fairness I will be happy to pay what we agreed which was $99 & nothing more, due to stolen batteries & fraud. Complaint filed w/consumer watch site