Cancel

    Open app

    Search

    Bluefrog Plumbing + Drain

    3.9 (14 reviews)
    Open Open 24 hours

    Services - Bluefrog Plumbing + Drain

    Plumbing inspection

    Plumbing repair

    Water pipe repair

    Bluefrog Plumbing + Drain Photos

    You might also consider

    Recommended Reviews - Bluefrog Plumbing + Drain

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    You can see they snapped off the water shut off valve probably by using excessive force
    Matt V.

    I placed a request through Angie's List to get estimates for installing a water softener at a house I was buying. Blue frog plumbing immediately called me to schedule an appointment. On Monday, June 15 they came out to meet me and the realtor at the vacant house that I would be purchasing within a couple of days. I asked the technician for a couple of estimates and to al find out where the water shut off valve is located. While I was inside the house meeting with the pest control company the technician came in and asked if he could show me something. We went outside and he explained that the water shut off valve broke off when he shut off the water. He acted confused and asked what he was supposed to do indicating that he thought I should pay for them to repair their mistake. I said he needed to fix what he broke and I wasn't even the owner of the house yet and that I did not ask him to shut off the water but only to simply find where it was located. The technician went on to say that if I was going to order work on other items that they would deduct the price from the estimates of other items that I was considering. I said again this was not my problem and that they had to fix what they broke because I was not even the owner of the house yet. He then said he had to go call his boss and then he spent a long time in the car on the phone while I was waiting. We then contacted the company ourselves and explain the issue and they said they would fix it. The technician came back inside and said he couldn't fix it at that time and would have to come back. He also emailed me estimates for some of the other items I was considering. The prices that they quoted to me were absolutely ridiculous. For example for them just to install a water softener that I would go to Home Depot and purchase was $1650. Installation for a tankless hot water heater was close to $5000. When I asked him to figure out why the gas fireplace wouldn't ignite or why the Jets in the tub would not work he barely spent any time figuring that out and said they would have to come back. Based upon my experience with this company and the fact that they did not want to take responsibility for what he did which is break some thing that they were looking at an acted like I had to pay for it I would never use them. In fact please do not use this company if this is the kind of work they do. Totally incompetent and they did not want to take responsibility for their screw up. Just awful. Stay away. Update 6/28/20: The owner of the business contacted me and asked me to remove this review because they fixed the problem. I do not believe in doing that and I believe what I am seeing is truthful. Just because he fix the problem doesn't change the history of what happened. Also for reference I have since had a water softener installed for $1000 total including the softener which directly contradicts what the owner of this business claimed saying that it's very expensive to have water softeners install. A total bunch of BS profit taking nonsense. Do not use this business

    The excavation site afterward. Nice and put back together! Pipe repair beneath slab foundation.

    See all

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A T.
    0
    8
    0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    plumber did an excellent job courteous and knowledgeable will be calling them back in the future

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    I had an appointment with this company at 4:00 today, no one showed, called, emailed, or responded to my call.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Bob W.

    Bob W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Bluefrog Plumbing + Drain

    You might also consider

    Verify this business for free

    People searched for Plumbing 9,639 times last month within 25 miles of this business.

    Verify this business

    Legacy Plumbing - Truck

    Legacy Plumbing

    (525 reviews)

    My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

    UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

    The Leak Whisperers - We do it all. We specialize in leak detection but we handle everything from Leaky Faucets to Water Heaters.

    The Leak Whisperers

    (51 reviews)

    Stay far away from this company!!!…read more Leak Whisperers charged my family $3,200 to repair a single slab leak, and the job was completely mishandled. They cut numerous holes in our walls and still failed to restore proper plumbing. Instead, they bypassed and canceled two manifolds, which resulted in no hot water to our kitchen and laundry room (documented). When they returned to "fix" the problem, they made things worse by creating dead‑end lines, causing hot‑water circulation issues throughout the house and leaving multiple areas with only lukewarm water. They then attempted to charge us an additional $800 for this. After multiple follow‑ups and excuses (all documented), the company ultimately stopped responding altogether. We were forced to hire a licensed plumber to correct their work by running new lines to our kitchen and laundry room. We know we were ripped off, and I'm sharing this so others don't make the same mistake. Do not consider using this company.

    Folks, it's true, Jason truly is a Leak Whisperer…read more He came out the other day because I noticed my meter was running and there were no signs of water leaks at any plumbing fixtures inside. I feared a slab leak, which I've had before. Jason showed up and within 10 minutes had pinpointed where the leak was. It was on the line between my sink and tub in the master bathroom. We talked about a reroute or digging, but since I planned on renovating this bathroom in a few months anyway, he helped me out and capped off the lines which ran underground and eliminated the leak! Truly amazing how good this guy is, and quick too! Also worth noting that he is great at communicating with you and even came on a Sunday evening to cap off those lines! Pricing was excellent as well. Thank you, so much!

    Bluefrog Plumbing + Drain - plumbing - Updated May 2026

    Loading...
    Loading...
    Loading...