How, on a Saturday , in the summer is your yogurt machine down? You are known for your ice cream…read moreand your can't even do that correct. Poor management! No wonder you have 1.5 star.

Someone needs to teach these people about what is shown on outside marquee. 2 times in a week I…read moreordered what was on that outside changing menu and 2 times they could not ger it right. So I drove off.. Had I known that this store was only a 1.5 star I would not have stopped. OMGosh!!!! They must not care about their customers if they don't know what they are even selling???

Just went here. All surfaces are very dirty. The cabinets that they reach into for the fruit etc is…read moreso dirty. Floor is dirty. They don't change their gloves. Maybe poor training. There were two people in the store. I got my drink and threw it in the garbage. Side note, no greeting. Didn't look up.

The best smoothie's! Brooke and Haley are fabulous! Great…read moreservice, with a smile! They deserve a raise!

I enjoy a Braum's burger, which was good here as any other location, but man...the staff here was…read moreso friendly! I came here twice and encountered different people, and all were wonderful...in the drive thru, at that! I was only in town for a week, but this town is blessed to have people like that serve them on a regular. My meal was fresh and hot. Good food and good people. Go on and stop by.

My son & I stopped by to grab a quick bite today. I noticed there were At three young ladies…read moreworking didn't see a male around, making this point because I used the ladies restroom before leaving the restaurant and it WAS TOTALLY NASTY...there was mold in the toilet it looked liked the restroom were not cleaned in a while...

I stopped by Braum's Ice Cream & Dairy Store for breakfast and got a sausage biscuit with coffee…read more Great customer service, clean restaurant, and good music. Overall a great breakfast experience.

I love visiting the Braum's store for its friendly service, good food and market options. The staff…read moreis always nice and courteous. I enjoy the solid cheeseburger and fries meals. The meat quality is good and the fries are always warm and crispy. The market has convenient foods like the delicious A2 Whole Milk Chocolate Milk, excellent household paper towels roll and other household groceries. I recommend everyone go here. You'll enjoy its simplicity, friendliness and quality.

Tried the frozen custard and got the NY cheesecake flavor with strawberries and shortcake added on…read moretop, absolutely delicious! Everything tasted fresh and perfectly balanced. The restaurant was clean, the atmosphere was great, and the customer service was top notch. I will definitely be coming back for more!

It was about and hour before close and froyo was dripping down the walls and all over the machines…read morethe toppings were literally dust The manager was no help. They had no dairy free flavors and then wouldn't even acknowledge us when we asked. There was the little bitch working that shit named Alexa or Alexis and was so disrespectful granted she was the only one out there because the manager was in back doing God knows what but still she was acting like a bitch for no reason.

When we come to Tyler to eat 50% of the time at least, we grab Marble Slab because there are so…read morefew. It normally is a good- great experience. However, tonight Junah made it less of a positive experience. He was talking and not paying attention to customers. He was on his phone touching his hair and nose. Thankfully he had to wear gloves. He was so distracted he bypassed us to the customers behind us. He kept trying to talk and get Hank sidetracked but he for the most part was cordial but stayed on task. I did not get the young lady's name she was a trainee. She stayed with the customer and was working efficiently. A past employee came in they all spoke to one another and Junah began to quietly complain about the line. He told Hank he should put up the closed sign. Hank did help me with merging my app to the new one and explained what to do and was patient. I would normally give them a 4-5 star but tonight's efficiency and service was skewed by Junah.

The ice cream is good but the store is not clean and prices are way too high. A health inspection…read moreis seriously needed. The best service we ever got is from Junah. He is the absolute best and HONEST. A kid named Jude cursed out other employees in front of us and the shift lead, Hank, stood there and did nothing. No ice cream is worth this.

The food, steak finger and chicken finger baskets, was good and hot. Service was ok. Prices were…read moreridiculous!

Never seen this before but I was amazed and happy to see a Bible and Christian music playing in…read morethis Dairy Queen. Apparently all the Dairy Queen's in this area have a Bible too. It made me feel great and reminded me of the importance of reading the scriptures. On another note, i tried the jalitos which were amazing. Jalitos are friend jalapeños by the way. The gravy is also one of my favorites. Most people think of Dairy Queen as a desert place but the food is delicious too. The customer service was fantastic and I loved it.

I recently stopped by Bahama Buck's and tried the gummy bear snow cone and it was amazing, packed…read morewith flavor and super refreshing, the customer service was great and I did not have to wait in any lines which made the experience even better, they also had some cool music playing that really set the mood, it is definitely a vibe and a spot worth checking out.

Great snow cones. Terrible customer service. The kids in there need to understand, when you work in…read morea customer service industry, you need to at least speak to the customers.

The service was friendly and restaurant clean. Food was normal for fast food. My complaint is the…read moreextra charge for condiments. I ordered chicken strips and requested BBQ sauce and they wanted me to pay extra. Also, wanted mayo for my burger-extra charge! I will avoid this place from now on.

I visited this location on 8/21/2025. The food was good and Jordan the manager always have great…read morecustomer service.