Great food, friendly service, and delicious ice cream. Everything was fresh and my order was ready…read morequickly. I will definitely be back. This is one of the best restaurants in town. The ice cream is the best!

We love this Braum's! The staff is always friendly and helpful, and the food tastes better at this…read moreBraum's than the one on Broadway. We don't know why, but it does! The place is always clean and the staff works diligently to keep it that way. We also buy from the grocery side often and are not disappointed in the quality of our items, nor the staff that helps us there. We moved to the Tyler area a couple of years ago and have been faithful customers ever since. Our family who have lived here for years also prefers this location.

Fresh, delicious drinks and great service. The ingredients taste high quality, and the staff is…read morefriendly and welcoming. A great place for a healthy and refreshing treat.

Horrible customer service and atmosphere. Felt like no one there liked their job or wanted to…read moreinteract with customers. Ordering was confusing and since the employees didnt want interact with us we got no help.

I enjoy a Braum's burger, which was good here as any other location, but man...the staff here was…read moreso friendly! I came here twice and encountered different people, and all were wonderful...in the drive thru, at that! I was only in town for a week, but this town is blessed to have people like that serve them on a regular. My meal was fresh and hot. Good food and good people. Go on and stop by.

Visited this location on 8/2 at approximately 1330, to have lunch in the middle of my workday…read more First time ever visiting a Braum's at all. Couldn't tell where you're supposed to order, nothing clearly labeled, just a bunch of people congregated around the counter couldn't tell who was in line and who wasn't. Made my way to the front to try and order, one girl took some orders ahead of me and as soon as I was next they moved off to the ice cream side where a bunch of their employees, 4 or 5 seemed to be crowded around one ice cream creation, unsure why that many staff are needed for one order but sure. Then when one person from the back, made their way to the front, did not greet me, did not apologize for my wait since id clearly been standing there a number of minutes. So I abruptly made my leave from this location and made my way to Mcds where at least I know what kind of service to expect. If any managers read this or corporate you need to do better, better training, better presence of mind in your staff, heck better line organization so people know where to go for what. As this was my very first time visiting one of your locations, this will also be my last, no point in going out of my way to be treated like I don't exist right? And be sure that I will make sure to tell anyone and everyone that asks, Hey is Braum's alright to go to? I will give them a firm and emphatic No.

Absolutely amazing food, drinks, ice cream, and groceries. The service is out of this world. The…read moreinside is always clean we love to go get ice cream with the fam. The prices are lower than any other places I've seen.

I stopped by Braum's Ice Cream & Dairy Store for breakfast and got a sausage biscuit with coffee…read more Great customer service, clean restaurant, and good music. Overall a great breakfast experience.

Great frozen yogurt with lots of delicious flavors and toppings to choose from. The shop is clean,…read morefun, and the staff is friendly. A perfect place for a sweet treat in Tyler.

We came in an hour before closing and all the tables were closed. It's not like we went right…read morebefore closing and they were extremely rude. Do not recommend anyone coming here.. not worth it..

This review is slightly biased, because ice cream is my weakness. Second one is cake. They…read morecombined both and turned them in the Wonder Twin Power Ice Cream Cake! We went there last night for my daughter's 14th Birthday. The cake was absolutely amazing looking, with Oreo's, cookie dough balls, and a huge waffle cone with her name and age on it. She absolutely loved it! The manager of this place did a fantastic job of capturing the essence of what we wanted in a birthday ice cream cake and over-delivered. I would go here anytime in the future and recommend just about anything in this place. They have shakes, ice cream cones, and of course, the ice cream cakes!

When we come to Tyler to eat 50% of the time at least, we grab Marble Slab because there are so…read morefew. It normally is a good- great experience. However, tonight Junah made it less of a positive experience. He was talking and not paying attention to customers. He was on his phone touching his hair and nose. Thankfully he had to wear gloves. He was so distracted he bypassed us to the customers behind us. He kept trying to talk and get Hank sidetracked but he for the most part was cordial but stayed on task. I did not get the young lady's name she was a trainee. She stayed with the customer and was working efficiently. A past employee came in they all spoke to one another and Junah began to quietly complain about the line. He told Hank he should put up the closed sign. Hank did help me with merging my app to the new one and explained what to do and was patient. I would normally give them a 4-5 star but tonight's efficiency and service was skewed by Junah.

This is the nicest Dairy Queen I've ever been to. The food was good and the restaurant was clean…read more AC was definitely working great

The food, steak finger and chicken finger baskets, was good and hot. Service was ok. Prices were…read moreridiculous!

This place was awesome. I came with a group of 6-8. It was…read moreTuesday night, we had to get away from the politics / election night drama. We.had.a.blast. Half of our group ordered 'basic' drinks. It was end of day, the owner had a few extra drinks left over & served them on the house. It was an educating experience. Multiple flavors & combinations, Jerry knows his stuff. So don't be afraid to try them. We must've stayed for hours, there's even a station for old fashion card/board games for public use. With that in mind be considerate for others when playing and returning the games. Awesome job Jerry.

I recently stopped by Bahama Buck's and tried the gummy bear snow cone and it was amazing, packed…read morewith flavor and super refreshing, the customer service was great and I did not have to wait in any lines which made the experience even better, they also had some cool music playing that really set the mood, it is definitely a vibe and a spot worth checking out.

I visited this location on 8/21/2025. The food was good and Jordan the manager always have great…read morecustomer service.

The service was friendly and restaurant clean. Food was normal for fast food. My complaint is the…read moreextra charge for condiments. I ordered chicken strips and requested BBQ sauce and they wanted me to pay extra. Also, wanted mayo for my burger-extra charge! I will avoid this place from now on.