Dry County Restoration deserves more than 5 stars. We had an urgent situation and they were on it immediately. Their emergency response time was fast, their communication was consistent, and they kept us informed every step of the way. Every interaction was professional, yet still friendly and approachable. You could tell they actually cared -- not just about the job, but about our stress level and peace of mind. They handled the situation efficiently, thoroughly, and with zero run-around. We felt prioritized from the very first call. Highly recommend Dry County Restoration for anyone who needs fast, professional help backed by great customer service. read more

the owner was great. Then he sent a guy over to talk about the scope of the work. He was extremely high in his estimates! after I told him on the phone that I was planning on getting more estimates. He was no longer interested in giving me a quote and said he would contact me but never called back . I had sent two texts. oh well move on!!! read more

Just had Jeremy check the leak on our ceiling. He was prompt, professional, and very knowledgeable. He was very informative and thoroughly explained the process. He was patient in answering all my questions. He even gave me several useful advice to protect our wall. I appreciate how honest and trustworthy he is. I do not wish to have another problem with our home. But if I do, I would definitely call Jeremy from Dry County Restoration for help. Even the first guy who I spoke with initially was very helpful and polite. Do not hesitate to call Dry County Restoration for their service. Guaranteed you will receive great service. Thank you Jeremy. read more

I reached out to Dry County Restoration because I suspected that I might have mold growing in my shower, due to poor new construction for my 4 year old house. Stephen reached out within minutes and had Jeremy out the very same day for a free inspection. I was very pleased with Dry County Restoration because they are extremely reliable, attentive and most importantly, honest. I highly recommend!! read more

I highly recommend this company. They worked with my insurance company to get everything taken care of.

When my house flooded I called Dry County, they responded immediately, when they were done with my restoration my house was better than before the incident, highly recommended this company, the staff was very experienced and friendly, thanks again Rick Dean read more

I recently had a good experience with Dry County for the water damage we had at our rental property. They are very knowledgeable about the whole process from filing claims with the insurance company to repairing the damages. Collin and Dana from Dry County are true professionals and easy to work with. Collin oversaw the project from the start to the end, courteous and friendly. I appreciate his willingness to work with changing schedules. Highly recommended. read more

Hands down best restoration company around. If you want an honest, reliable company you have found it here. I have recommended to in-laws as well as used myself. Great company, great ethics, great results. USE DRY COUNTY!! THESE GUYS TRULY CARE!! read more

I likely this review Jeremey and Steven did a wonderful job reacting to my needs for a restoration quote. Did a fantastic job and communicating with me and also understanding the problems that I had right away. Five STARS service communication. read more

I had a leak over the holiday weekend and Dry County Restoration was the quickest to respond and came out to help. I also had multiple quotes and offers from competitors, but only Steven, from Dry County, completely assured me this will be completely taken care of. He even went as far as to promise to pay for- what was not covered by the insurance- for his services. Because we were a home of working professionals, they had even accommodated our times and gave us updates every step along the way. Most importantly, Steven took care of the insurance aspect and I had a minimal amount of calls from our AAA agent. Other companies had missteps, which led to us paying out of pocket, but this claim fully covered all the work. We had gotten everything, we wanted fixed, and is completely happy with the service. Steven has earned my business and respect and I will use their services for even homes outside of California. TLDR: Professionals with claims: remediation and construction Accommodates all schedules and very communicative. A++ read more

Had a great experience working with these guys, they were able to assess my roof leak and get a repair done quickly and at a fair price

This company has one goal and that is to help people who have gone through a traumatic experience with water damage in their home. For some it's just a little bit of water that ruined their kitchen or a lot of water that has ruined multiple rooms and has racked up tens of thousands of dollars worth of damage. They work hard and they fight to get insurance to cover those damages even when they try to deny coverage. This company has their heart in the right place. read more

Water damage, insurance claim, Stephen has taken us through every step of the process. Dry County came out and started working their magic from day one. From the moment I spoke to Roxanne at the office I knew they understood my situation and they cared. I can't say enough about Stephen's knowledge of dealing with the insurance companies. He is experienced, honest, knowledgeable, compassionate and explains every step of the process. Stephen is originally from Texas and works his magic out of state as well, like helping in Florida. If you are looking for the best, look no further. His team and quality of their work is exceptional. Looking for the best, hire the best Dry County. read more

This place has helped my family through a challenging experience that happened. A slap leak occurred on our home in corona which we thought wouldn't happen for at least 30 years. Our home happens to be 21 years of age and it wasn't fun but dry county made it a great experience with FAST FRIENDLY SERVICE and they sent an exceptional man named Stephen Gimenez. He and his wife helped through the insurance process and made it simple. Everything is being done as my wife and I are at an Airbnb home while the home is under construction. Stephen and his wife are amazing they have direct contact with your insurance provider and they maximize the value through your policy and claim. Thank you dry county and Stephen! read more

If you read this you will see reasons from beginning, middle, and end of our experience of why using them is the best choice you will make! 1. They are fast, knowledgeable, professional, and personal . Our house flooded 10 days after losing our baby. Dry county arrived immediately (didn't have to wait days for an appointment) and Stephen and his wife were there and showed so much compassion. Stephen thoroughly went through the house found the damage areas marked it up, and clearly explained what comes next. Getting the house dried was so easy I barely remember it! They keep in contact with you and there are no surprises at all! You definitely feel confident in the end that you won't have to worry about any results of water damage later. All while being so personal (they have become like friends to us). 2. They have insurance experiential knowledge and connections. Our insurance was severely low balling us (damage and repairs was $25,000 + and our insurance offered $2,500). Also our insurance adjuster was barely speaking to us. Stephen stepped in called a guy he knew on the inside, that guy found out that our adjuster had been saying she had turned things in for approval and hadn't days later. Stephen knows the insurance process and the people like the back of his hand! And instead of dealing with a headache that would last for months with no end in sight Stephen resolved it quickly and got us moving forward! 3. The repair is professional, affordable, full of wisdom, and they go above and beyond! Raymond was one of the main demo and repair guys. ON HIS DAY OFF Raymond continued working on our house! Why? Because he cared! It still blows our mind that he did that! We didn't ask him to he just wanted to get us done so we can be back in our house so we can mourn the loss of our son, and get back to our new normal! These guys know what they are doing! One of the workers, Dustin is like magic because he gets so much done so fast and yet it is perfectly done! They make no mistakes and if anything they catch things I didn't see and fix it! They have you check everything and before they leave they make sure you are happy with their work! A few times when we didn't know what would be best in the remodel they had wise advice and suggestions! We had zero issues! Only just being amazed to this day of the finish product! So if you want to make your flood restoration easy, professional, quick, and have the end result exceed your expectations use Dry County Restoration! read more

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first time of restoring my bathroom. Very nervous in this point. Didn't know what to do. Dry County Restoration looked at what happened to the bathroom and did the work and worked with our insurance agency. Of course I was very nervous (crying a lot too) but the job was done. Took some months renewing the bathroom. The staff was very kind and understanding. So, If I need the Dry County Restoration again I hope the staff will welcome my husband and I again for there service. The whole staff has been very patient and understanding with me and my husband. Thank You Sandra B. :) read more

Water damage mitigation, restoration & insurance claim. Dry County Restoration has taken us through every step of the process very smoothly. I highly recommend this honest and professional company. read more

Dry County Restoration, Stephen and every employee throughout this whole process, gave excellent service, in restoring our home flood from a bursted water pipe behind the refrigerator. They were very knowledgeable about their work as well as courteous and friendly, easy to work with and professionally solved the water damage issue that affected the kitchen, bathroom and laundry room. County Restoration thoroughly dried all areas of water damage whereby removing cabinets, cutting out moldy drywall and applying the powerful fan wind to prevent further water damage. The project reconstruction will begin soon and have no doubt that this will be completed professionally as well. I would highly recommend Stephen and Dry County Restoration to all my friends and family for all of your home restoration needs! read more

Back in October we had a flood in our kitchen and called this company. They did respond in timely matter, gave us fans and took matters in their hands. Later they did some demo of removing damaged cabinets and molding. This they got a little crazy on. DCR removed more than a foot of door frame molding when water only reached an inch on the floor. Then, when my husband asked about communication between our insurance and DCR, this is where it gets bad. DCR got very irate towards my husband saying they we were "questioning his integrity" and calling us "bad customers" because we wanted know what was going on with the insurance company payouts. Bottom line we are responsible for any money paid out for repairs. If you want to keep your head in the sand and don't care how much your insurance pays, then this the company for you. read more

I own a property management company with $250. Dry county restoration has helped us with two emergencies in the past 30 days. This group is so professional, efficient, detailed, and the communication has been amazing. I highly recommend this company for any restoration issue that comes up in your life. Stephen is absolutely amazing and we have a company Relationship with them for life at Real Property Management integrity read more

Dry county's team has more experience in fighting adjusters in order to get your home repaired the proper way. The owner was previously an adjuster and knows the ins and outs of the business better than any other company around. highly recommend read more

I wish I could speak to their work, but I can't because the business owner scheduled our estimate then didn't show up. His reasoning was that he was on vacation...but he's the one who gave me the time and date for the estimate...and scheduled it less than 48 hours before the estimate appointment. read more

Our family would like to recommend Dry County for all your restoration needs. Stephen and his crew arrived on a Saturday morning to help us with damages from a water leak. Their priority is accessing the damages and prompt action to restore your property. Stephen quickly provided an estimate of the property damage and his support in helping work with my insurance company to file a complete remediation claim was icing on the cake. Dry County Restoration makes you feel like you are not in this unfortunate situation alone. read more

Poor communication I had to follow up several times before being told they were too busy to quote or repair the large hole left in my exterior kitchen wall after a cast iron drain broke. read more