Who knew finding a groomer as a first-time pet mom would be this difficult. Unfortunately, my…read moreexperience with PetSmart was frustrating and inconsistent. I originally brought my 4-month-old puppy, Sadie, in for a bath and sanitary trim, following my vet's advice since her adult coat hasn't fully grown in yet. On Wednesday, I was told the bath and sanitary trim couldn't be done because there was mild matting on her feet--despite the fact that I brush her daily. I was told her body was fine, but that she would need a puppy trim, which I then booked for Saturday because they couldn't accommodate us that day (after driving 20 minutes to get there). When I returned on Saturday, a different groomer checked her in and suddenly claimed Sadie had matting all over her body and needed a full cut. This directly contradicted what I was told just days earlier--that her body was fine and only her feet were an issue. Nothing had changed between Wednesday and Saturday. What made this more concerning was a comment mentioned to me that PetSmart often claims matting to justify charging a higher grooming fee. I truly hope that's not the case, but the inconsistency between groomers raised red flags. I specifically booked with Karol after seeing a positive review about her, and I'm hoping the service itself reflects that reputation. However, the conflicting information, multiple appointments, and lack of consistency made this a stressful experience--especially as a new puppy owner just trying to do the right thing. I expected clearer communication and consistency across staff. Pro: you can pretty much anything you need for your pup.

I've been searching the past year for someone who is a master at grooming a Miniature Schnauzer ~…read moreand I finally found her at this PetSmart location!!! KAROL is absolutely AMAZINGGGG!!! I have a 12 pound very spoiled Miniature Schnauzer named Jaxon Valentino who is adorable. Karol asked questions to find out how and what I wanted the outcome to be and she executed my wishes with precision!!! Sadly, I have found out by trial and error all groomers don't have the skill set to groom this particular breed. I am soooo happy to find Karol!!

This store was my best last years discovery! Excellent quality pet food, chicken and duck feet as…read moretreats and even raw goats milk - all of the best quality. Very friendly and polite staff and a true pleasure to shop. I hope more pet parents will discover this great place as they do deserve to be noticed. Thank you for a great shopping experience!

Deb, Scott and Karen are the best! And, so is the fabulous fresh raw food that my hounds love! The…read morevariety and uniqueness of the food, treats and homeopathic remedies found at Pet Orlando are amazing!

Store was small, stock was ok. Tanks were small and not kept. Price for things was a bit more for…read morethe area. Probably will not return

The fish were absolutely beautiful! The owner was very transparent, nice, and informative. We will…read moredefinitely be a returning customer!

USDA Organic pet care + toys, decor and accessories. You guys, they have Pup ties! Bowties too! Be…read morestill my heart. The cutest. Cute little storefront for a great brand. The brand was conceived after the owner had to find a cure for her pups sensitive skin and created an all natural dry shampoo powder to help soothe the pup's irritated skin and reduce the occurrence of allergies. Such a great, loving story. They also focus efforts through it's own charity Petstyle 4 Life that has a Pet Food Bank that provides pet food and care packages directly to the homes of needy animals and their families to ensure that no loved and cared-for pet goes hungry. How amazing is that? Seriously warms my heart. Stop by here to grab some goodies for your furkids and support a fabulous cause.

This store has Great offerings - we found exactly what we needed…read more Easy to navigate the store

This store has it all, quality products for your pet, good sales and more importantly staff that is…read morefriendly and knowledgeable. They carry a variety of birds and small animals. I find the food offered here is superior quality. They have food for picky eaters and other kinds to treat digestive and age or breed related issues. The folks that work here will offer assistance and are happy to discuss and help you explore options. Once they had a hairless guinea pig that I was interested In taking a photo. The staff opened the top of the enclosure and let me shoot away even though I had said I was not going to buy it because of my dogs. They have an even cuter one for sale now! Pet Supermarket offers seniors and military 10 percent off your purchase the last Tuesday of the month. In addition the rewards program builds credit towards dollars off a future purchase. I am always presently surprised when they announce I have a $5 credit to use. The manager and staff will share your status on points and I find they want to help me find the right merchandise at a price I can afford. This chain is big on philanthropic pet causes. They have a bin to collect pet related food and merchandise which is donated to pet shelters. They feature a rescue cat for adoption. Presently they are collecting donations to assist the Orlando/Sanford Pet Alliance after a devastating fire that consumed the shelter. They have a large variety of treats and they frequently have sales on these and pet food. I like that they carry a full line of products from flea prevention to crates and lots of fun toys for pets.

I've been down here a few times for grooming services with a few different dogs, one a…read moreStaffordshire and the other a beagle mix. I've always been really happy with the results, you can tell the grooming staff is professional, efficient, and really cares about the health and wellbeing of the dogs they provide services for. Bonus, they also give your pet a cute little scarf when they're done. I've bought a few other things from this store like treats and such but can't say a lot about any other services here. It doesn't seem like a huge store but they have a decent enough selection so they'll probably have at least a few choices of whatever you're looking for. Fair warning, getting in and out of the lot can be a bit of a pain when there's a lot of traffic, but that's an issue with the lot itself and not this business.

I do like this Petco location. It had some beautiful fish to look at. The aisles, though not all,…read morewere quite bare sporadically. Places like this always get me though, because of my kitties. I love buying them new toys! But as far as price point, their catnip was a little expensive here.

I have two beautiful lovebirds and they are healthy and the price was good for both of themread more

I honestly don't know where to begin if you're an animal lover or love amphibians and stuff like…read morethat this is absolutely not the place to go. The housing situations. These animals are kept in are not acceptable in any way shape or form if you're unable to how is those type of animals for the what should be short maybe a couple months or so until they find a home then you shouldn't be purchasing them to sell the other people I do not understand why there was a very adult turtle that looked pretty full grown probably around a foot to 8 inches inside of a very small tank with no basking and no light not to mention they have birds and those birds are kept in the exact same room as their hamsters guinea pigs, etc. and those birds are very known to be very talkative Which are most birds, but being held in the same room to where you can tell that the hamsters and other sorts are stressed running around, trying to get out starting fights in their cage is completely unacceptable. Not to mention the smell and the cleanliness of this place the dust everywhere I get it some products don't get used often or you have a stock pile but removing them and cleaning up it is not that difficult. I've worked in Customer Service for basically my entire life, and while the gentleman was kind of nice was also very condescending like he knew everything. The problem with that is if you knew everything, the shop would not look the way it looked considering we were told that it was a family owned business, and he was part of the family. I would think you know you would have a little bit of say about how these animals are kept. I know this isn't in the best part of town or anything like that not expecting top dollar top-notch everything I'm expecting the animals to be in a healthy environment while they are being waited to be adopted by another family that will love and take care of them based on the conditions that I saw them in I would never purchase an animal from them because you do not know what type of condition that animal will be in when you receive it Unfortunately when I thought I was going into a very nice hole in the wall pet store I ended up coming out with a lot of questions that will never be answered on why this place is open and how people allow this place to be open

I'm a huge fan of this place. Not only do they only charge less than all places I have called, but…read morethey treat my pup so well! Being that my pup is only a few months, her hair has grown way too much, so I have had to get her groomed a few times already with them. She comes out all fluffy, and they are very knowledgeable here. To what I am told, the groomers were vets, so they do well with knowing if anything is wrong. They have become quite popular as well, because before I used to call and would be able to make an appointment for the same day, now they are booked days in adavance. I definitely recommend this place!

Such a loving and caring staff. They treat my dog as their own. I will never use another groomer…read moreagain. This place was recommended by the breeder where I got my goldendoodle. Now I take all my dogs here. :)

I love this store the lady who manages this location is the best manager they've had. She is always…read moreon the floor helping with customers and helping stock and check out customers. All her employees seem much happier than with past managers over the years . They all provide great customer service . Great little pet store with a good selection .

Don't come here for fish. If you have a choice, go to another shop. You'll waste both your time and…read moremoney shopping here. They also add small extra charges that you may not notice. I spent nearly $100 on fish, and all of them died in less than two weeks.

Very friendly staff every time I've been here. Everything you need for your pets in one place with…read morereasonable prices. Great selection for all regular family pets. The live animals always seemed cared for and clean.

I came to get a couple aquatic plants. The help was friendly and helpful. Their selections though…read moresorta limited were in good shape and healthy. In and out no issues at all. Will be back.