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    Pet Supermarket

    3.5 (33 reviews)
    Open 9:00 am - 8:00 pm

    Services - Pet Supermarket

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Pet Supermarket Photos

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    Reviews With Photos

    Pamela H.

    The store itself is very open, meaning there is a lot of unused space. They have your usual array of cat and dog supplies, a few fish, birds, a rabbit and ferrets. Love me some ferrets. But I digress. They have a good variety of pet supplies, and their prices are good. They have a walk in community vet that comes there every other week for prevenative care, like vaccinations. Customer service recieves a big F! The store was empty when we entered. No one interacted with us while we were shopping, and when I went to check out I said good morning to Ms. Dianne in my most sincere and upbeat manner. What I got in return was crickets. In fact, she looked away from me and started talking to her coworker about her register problems, and how she needed to use his. Still talking to him, she slowly started making her way to the other register. I asked her if I should move to the other register, and again she didn't answer me. Her coworker was very nice and acknowledged, while moving my bag of dog food for me. He then left to tend to another customer while Ms. Diane checked us out, still not saying anthing directly to me, and barely looking at me. Either she couldn't hear me, or she was totally dismissive. She is an older lady, so I'm going to believe that her hearing wasn't good, though there was no excuse for not greeting me or acknowledging me in any way.

    Love the groomers here - my pet spa of choice!
    Ashley L.

    For as long as I've been a dog mom, Pet Supermarket has been my go-to pet store of choice, no matter where I've lived. I love this location off Michigan, mostly due to the extremely friendly & helpful staff. Each time I walk in, I'm greeted warmly and I know help is around if I need it. They have exactly what I need most of the time, and you can always call ahead to see if they have certain things in stock. I mostly come here to use the Pet Spa in the back - all of the groomers are so friendly! They're happy to take walk-ins for nail clippings. I also like their membership program where you can receive every 10th bag of dog food for free & take advantage of discounts. Of course, dogs are welcome to come shop with you - your pup will most likely be offered a treat from the staff. Happy dog, happy life, right?

    After her groom

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    6 months ago

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    Liz P.

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    Pet Supermarket Reviews in Other Languages

    Ask the Community - Pet Supermarket

    Are there any reptiles here?

    Yes we have a variety of reptiles

    View All 2 Questions

    Review Highlights - Pet Supermarket

    We found that Mary had extensive experience working with large breed dogs and our boy was so happy in her care.

    Mentioned in 4 reviews

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    Petland Orlando East - Visit our Orlando pet store and ask about our puppy package, featuring Veterinarian Care, Pet Nutrition Products, Puppy Training, and more.

    Petland Orlando East

    (163 reviews)

    Waterford Lakes, East Orlando

    If I could give less than 1 star I would. Got our French bulldog, Lola, from this location. Upon…read morecheck out, all health concerns were addressed and the store manager as well as sales associate shared with us that her health was 100%. They threw in once we paid $7,000 that she had a "minor" surgery on her lower stomach (inguinal hernia repair) and that it was common. This information wasn't disclosed to us prior to our interest in taking her home. None the less, we took her home with us (back to upstate NY) where she developed more issues her first few days home. She had a upper respiratory infection, and her sutures were probing inside her stomach.. causing to open up and bleed. These were never removed and/or were we given after care instructions. Luckily we have an amazing vet here who helped us with everything. She had 1 visit to the after hours urgent care.. along with various other nights we considered taking her. She has been in and out of the vet. THEN, ever since she had been home she had coughing, sneezing, kennel cough, loose stools, as well as a UTI.. which as of yesterday.. we were told lab results showed a bacterial infection.. that we've tried to treat but the antibiotic did not fight it. As vet bills have added up every week, as dog owners know can be extremely expensive.. we will do what we can to make sure she is back to normal health.. which she may have never been coming from that place. Our vet is now reaching out to Cornell Medical for further advice. We have had nothing but problems with our poor puppy and pray for good health but would NOT recommend purchasing a puppy from this business. ANYONE who is willing or able to forward this to anyone with authority that can close this place down and put an end to how they treat and handle these poor puppies I highly encourage you do.

    I found my Matichon at the Pet land on Alafaya Trail. My puppy was 3 months old, healthy and happy…read more I received all the information of the breeder. He is almost 3 years old. He is beautiful, healthy and happy still! The pet rep gave me everything I needed to know about my pet. I'm so sorry if anyone else had a bad experience because I sure didn't.

    Hector's Pet Store - Reptile Week is back!

    Hector's Pet Store

    (3 reviews)

    I have two beautiful lovebirds and they are healthy and the price was good for both of themread more

    I honestly don't know where to begin if you're an animal lover or love amphibians and stuff like…read morethat this is absolutely not the place to go. The housing situations. These animals are kept in are not acceptable in any way shape or form if you're unable to how is those type of animals for the what should be short maybe a couple months or so until they find a home then you shouldn't be purchasing them to sell the other people I do not understand why there was a very adult turtle that looked pretty full grown probably around a foot to 8 inches inside of a very small tank with no basking and no light not to mention they have birds and those birds are kept in the exact same room as their hamsters guinea pigs, etc. and those birds are very known to be very talkative Which are most birds, but being held in the same room to where you can tell that the hamsters and other sorts are stressed running around, trying to get out starting fights in their cage is completely unacceptable. Not to mention the smell and the cleanliness of this place the dust everywhere I get it some products don't get used often or you have a stock pile but removing them and cleaning up it is not that difficult. I've worked in Customer Service for basically my entire life, and while the gentleman was kind of nice was also very condescending like he knew everything. The problem with that is if you knew everything, the shop would not look the way it looked considering we were told that it was a family owned business, and he was part of the family. I would think you know you would have a little bit of say about how these animals are kept. I know this isn't in the best part of town or anything like that not expecting top dollar top-notch everything I'm expecting the animals to be in a healthy environment while they are being waited to be adopted by another family that will love and take care of them based on the conditions that I saw them in I would never purchase an animal from them because you do not know what type of condition that animal will be in when you receive it Unfortunately when I thought I was going into a very nice hole in the wall pet store I ended up coming out with a lot of questions that will never be answered on why this place is open and how people allow this place to be open

    Pet Supplies Plus Conway Plaza

    Pet Supplies Plus Conway Plaza

    (25 reviews)

    This place is fairly close to where we live and always have friendly people working and the store…read moreis clean and kept up. They also have a dog washing station with three "stations". So we decided to try it out. It was bath time for our two dogs. You pay up front and then go to the back of the store to get to it. It's open with a gate to keep excited dogs from getting away. They also supply shampoo and soaps. They also keep many stacks of clean towels ready for use. So, if you want to give your dog a bath, and your bathroom looks like a war zone when you're done, head over there.

    We took our golden retriever, Huckleberry, to get groomed on 1/27/26. We were told he would be…read morethere for 3 hours (even over-heard the groomer on the phone about another golden retriever that there's no way that any golden retriever would take more than 3 hours). He was there for 6 hours and came home with the worst haircut he has ever had. I called after 5 hours and was told they were still not finished with him and to come get him in an hour from then. We have taken him to this store multiple times for haircuts and have been pleased for the most part. This time is beyond awful. The groomer even knew it was awful as she asked me to pay prior to getting my dog back and claimed it was because he was really excited to go home and likely wouldn't let me stop at the cashier. It is clear now that she didn't want me to refuse paying for this terrible cut. I didn't get a good look at his cut until we got home. They basically shaved his stomach and cut so close that his skin had irritation bumps. His cut is so uneven and choppy and not at all the shadow cut we asked for - it's not a cut anyone would ask for. It is so short and just awful. I have pictures but am unable to upload them to my review. Then, we get Huckleberry home, and he proceeds to drink water for what felt like 5 minutes straight. I assume he was just kept in a kennel without any water and probably super anxious. It is unfortunate but we won't be returning. The previous groomers were incredible and thus why we continued to return. We won't be back this time.

    PetSmart

    PetSmart

    (72 reviews)

    Colonialtown Center

    This is one of my two go-to PetSmart stores. The brand of cat food and cat treats that I use is…read moreusually stocked here when I can't find it elsewhere. Someone, usually on of the cashiers, usually greets customers with a "welcome" as we come in the door. It is usually not busy when I come in so I can get in and out fairly quickly. Often, the cashier is cooperative to do a price match especially when their online store has a better price. I'm usually only quickly visiting 1 or 2 of the aisles but it always appears to be neat and clean here.

    I'm writing this review on behalf of my girlfriend because she is too nice to do it herself. She…read moreplaced an online order for two fish tanks and one bag of substrate. When she arrived at the store, she was given one tank and the substrate which she loaded in her car while the store employees looked in the back for the second tank. She was eventually told that the tank was "too far in the back" and she would have to return the next day to pick it up. She was also forced to go back to her car and return the other tank and substrate which she had already paid for, per their policy apparently. She returned to the store today and was told they did not have the second tank in stock. Clearly, they lied to her yesterday about it being too far to reach. They also forced her to return to the store to get the first tank which she had already paid for and loaded in her car the day prior. None of this makes sense, and when she raised the issue with the manager, they couldn't even be bothered to give her an apology for their incompetence. I will strongly suggest to my girlfriend that she never return to this store.

    Pet Supermarket - petstore - Updated May 2026

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