ABSOLUTE WORST establishment you can imagine. Do NOT come here if you want a dog. They ABUSE THEIR…read moreANIMALS. Some pens don't even have water. When I went, the staff was incredibly INCOMPETENT. Do not waste your time here. Go somewhere where they actually care about the animals, not just the profit. 0/10. Would give this place 0 stars if possible.

We were able to get a same day appointment & my boyfriend and I came in just to see what was…read morethere...we ended up leaving with our little pup Sage whom we love so much already! The parking is very limited and it's definitely better to call ahead because they don't let a lot of people in at once. All the puppies I saw were healthy, happy, and playful.. The location of the business is what makes the place seem a little questionable but the staff was great and so helpful. We had no issues. We had an appointment right after meeting out puppy and they let us come pick her up afterwards! So nice. And we got all the required paperwork to fly back to Boston with her with no issues.

I feel it was overpriced for the services I got done. I paid extra for deshedding which didn't seem…read morelike anything was done. My dog smelled like pumpkin spice for 20 mins and her nails were jagged after the service. The receptionist and staff are friendly but I don't like the quality of work they did. I only really enjoyed the picture of my dog for fall that I paid an extra $10 for.

Truly the best groomers I've found in Orlando. I've taken my girl places where she came back with…read morepneumonia and the staff was extremely rude to me. Not this shop I fully trust them with my shih tzu, they always are incredibly kind with both of us. I was pleased to find they are also a natural pet food store the first visit. I can't say enough good things about this location and the staff. The grooming is always amazing and grows out beautifully, I've never been disappointed with them! If you need a new groomer this is the place to go!

Very friendly staff. Went in to replenish hot spot item and ended up buying soap that smelled…read moregreat and skin candy for pup allergies.

Huge selection of unique pets. Axlotls, snakes, spiders, and more!…read more Helpful staff and long time local establishment.

Simply put, this is what a real pet store felt like when I was a kid, before the big box stores…read moretook over. Everyone working there is knowledgeable, the reptiles and fish they sell are of top quality and properly raised. And the prices are reasonable. 5 stars all around.

This store was my best last years discovery! Excellent quality pet food, chicken and duck feet as…read moretreats and even raw goats milk - all of the best quality. Very friendly and polite staff and a true pleasure to shop. I hope more pet parents will discover this great place as they do deserve to be noticed. Thank you for a great shopping experience!

Deb, Scott and Karen are the best! And, so is the fabulous fresh raw food that my hounds love! The…read morevariety and uniqueness of the food, treats and homeopathic remedies found at Pet Orlando are amazing!

If I could give less than 1 star I would. Got our French bulldog, Lola, from this location. Upon…read morecheck out, all health concerns were addressed and the store manager as well as sales associate shared with us that her health was 100%. They threw in once we paid $7,000 that she had a "minor" surgery on her lower stomach (inguinal hernia repair) and that it was common. This information wasn't disclosed to us prior to our interest in taking her home. None the less, we took her home with us (back to upstate NY) where she developed more issues her first few days home. She had a upper respiratory infection, and her sutures were probing inside her stomach.. causing to open up and bleed. These were never removed and/or were we given after care instructions. Luckily we have an amazing vet here who helped us with everything. She had 1 visit to the after hours urgent care.. along with various other nights we considered taking her. She has been in and out of the vet. THEN, ever since she had been home she had coughing, sneezing, kennel cough, loose stools, as well as a UTI.. which as of yesterday.. we were told lab results showed a bacterial infection.. that we've tried to treat but the antibiotic did not fight it. As vet bills have added up every week, as dog owners know can be extremely expensive.. we will do what we can to make sure she is back to normal health.. which she may have never been coming from that place. Our vet is now reaching out to Cornell Medical for further advice. We have had nothing but problems with our poor puppy and pray for good health but would NOT recommend purchasing a puppy from this business. ANYONE who is willing or able to forward this to anyone with authority that can close this place down and put an end to how they treat and handle these poor puppies I highly encourage you do.

I found my Matichon at the Pet land on Alafaya Trail. My puppy was 3 months old, healthy and happy…read more I received all the information of the breeder. He is almost 3 years old. He is beautiful, healthy and happy still! The pet rep gave me everything I needed to know about my pet. I'm so sorry if anyone else had a bad experience because I sure didn't.

This place is fairly close to where we live and always have friendly people working and the store…read moreis clean and kept up. They also have a dog washing station with three "stations". So we decided to try it out. It was bath time for our two dogs. You pay up front and then go to the back of the store to get to it. It's open with a gate to keep excited dogs from getting away. They also supply shampoo and soaps. They also keep many stacks of clean towels ready for use. So, if you want to give your dog a bath, and your bathroom looks like a war zone when you're done, head over there.

We took our golden retriever, Huckleberry, to get groomed on 1/27/26. We were told he would be…read morethere for 3 hours (even over-heard the groomer on the phone about another golden retriever that there's no way that any golden retriever would take more than 3 hours). He was there for 6 hours and came home with the worst haircut he has ever had. I called after 5 hours and was told they were still not finished with him and to come get him in an hour from then. We have taken him to this store multiple times for haircuts and have been pleased for the most part. This time is beyond awful. The groomer even knew it was awful as she asked me to pay prior to getting my dog back and claimed it was because he was really excited to go home and likely wouldn't let me stop at the cashier. It is clear now that she didn't want me to refuse paying for this terrible cut. I didn't get a good look at his cut until we got home. They basically shaved his stomach and cut so close that his skin had irritation bumps. His cut is so uneven and choppy and not at all the shadow cut we asked for - it's not a cut anyone would ask for. It is so short and just awful. I have pictures but am unable to upload them to my review. Then, we get Huckleberry home, and he proceeds to drink water for what felt like 5 minutes straight. I assume he was just kept in a kennel without any water and probably super anxious. It is unfortunate but we won't be returning. The previous groomers were incredible and thus why we continued to return. We won't be back this time.

I love this store the lady who manages this location is the best manager they've had. She is always…read moreon the floor helping with customers and helping stock and check out customers. All her employees seem much happier than with past managers over the years . They all provide great customer service . Great little pet store with a good selection .

Don't come here for fish. If you have a choice, go to another shop. You'll waste both your time and…read moremoney shopping here. They also add small extra charges that you may not notice. I spent nearly $100 on fish, and all of them died in less than two weeks.

My 5 month old twins were impossible to tell the boy from the girl. Thank you for giving them 2…read moredifferent styles! I included a before picture for reference! Love the service, we will be back

Wednesday afternoon, 4 families lost their homes due to roofers damaging a water pipe and flooding…read morethe building. The city came and condemned the entire building by Wednesday night and we all had to leave. One family has lost everything, the other 3 have lost their homes. While the roofing company and the HOA that hired them are trying to figure out who is responsible, 4 families are looking for a new place to live for the foreseeable future. No relief has come from the roofing company nor the HOA to assist with those efforts. However, I have to tell you all about the amazing people at Magic Pet in Baldwin Park who looked past how busy they already are during the Christmas season, and decided to help the people. As soon as our home was condemned, around 6:30PM Wednesday night, I walked to Magic Pet and told them what had happened and that we needed a place to take our 2 dogs and 2 cats. I told them I didn't know how long they would be there and we needed help. The owner looked at me and said, "Bring Them. Bring Them. We are busy, but we are a community and we are here to help our community. Bring them." I almost cried as one stress was immediately lifted with no questions - just compassion and a willingness to help. If you ever need boarding or grooming services for your pets, they have always treated our sweet pups well - and they are treating the humans well also. While the roofing company and HOA are trying to save as much money as possible and continue to hold someone else responsible for the immense damage, the wonderful owner of Magic Pet made room and DID something to help.